Is parking available at the property?

Yes, free self parking is available on-site.

What type of breakfast is offered and what are the serving hours?

A complimentary continental breakfast is served daily.

Does the property allow pets?

Yes, pets are allowed in specific rooms only, with a pet fee of USD 20 per pet, per day. A pet deposit of USD 100.00 per stay is also required. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is at 3:00 PM and check-out is at 11:00 AM. Early check-in and late check-out are available for a fee, subject to availability.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including accessible parking and facilities. There are elevators and step-free entrances available.

Where is the property located in relation to key landmarks?

The hotel is located in Plattsburgh's business district, within a 5-minute drive of Champlain Centre and State University of New York-Plattsburgh. It is approximately 3.7 miles from the Battle of Plattsburgh Center and War of 1812 Museum and 4.9 miles from Cumberland Bay State Park.

Does the property have a swimming pool?

Yes, there is an indoor pool available, with access from 9:00 AM to 9:00 PM.

What are the policies for guests staying with children?

Up to 2 children aged 17 years old and younger can stay free when occupying the parent or guardian's room, using existing bedding.

Quality Inn & Suites Plattsburgh Hotel

Average nightly price at Quality Inn & Suites Plattsburgh by month, last 12 months (USD)
Month	Average price
January	US$70
February	US$58
March	US$59
April	US$70
May	US$81
June	US$74
July	US$94
August	US$104
September	US$88
October	US$113
November	US$71
December	US$65

What guests think

Across recent reviews of Quality Inn & Suites Plattsburgh, travellers describe an older, budget-friendly property with friendly staff, decent free breakfast, and a convenient location near shops and restaurants, but with frequent maintenance issues, strong odors, and uneven cleanliness.

Many mention stained or worn carpets, aging bathrooms, broken fixtures, poor ventilation, and occasional nonworking phones or TVs. The indoor pool is often described as very cold, occasionally dirty or closed, and common areas and parking need upkeep, including potholes. Several guests also note unsecured exterior doors and a separate, hard-to-find check-in area. Overall, expect simple accommodations with significant wear and inconsistent standards.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities focus on the indoor pool, frequently called very cold, dirty, or closed; common areas and parking show wear with potholes and unsecured exterior doors. Check-in is in a separate building and there is no elevator noted.

Related guest reviews

8

Debra

4 Oct 2025

·

Stayed 1 night

The pool was green with algae and slime and stagnant water. The pictures are not accurate. The check-in area was awful. The room was sort ok but the bathroom was filthy. Our shoe stuck to the floor as we walked in.

4

Jenny

30 Mar 2024

·

Stayed 1 night

The pool is closed

6

Martin

13 Oct 2025

·

Stayed 2 nights

Location clearly needs renovations. Shower barely worked. Pool area would need a major revamp. Felt like we were in 1995. Wifi worked correctly and breakfast was okay.

4

sean

22 Jul 2024

·

Stayed 1 night

The pool was unbearably cold and also in very bad shape. The only reason we picked the hotel was for the pool. It looked nice online.

8

Sonia

12 Jul 2024

·

Stayed 1 night

The pool is definitely too cold.

6

Danielle

1 Sept 2025

·

Stayed 1 night

Les tapis sont très sales, forte odeur dans les corridors et pas d'ascenseur pour les personnes à mobilités réduites. Dommage

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6

Shelly

29 Sept 2025

·

Stayed 2 nights

The bathroom was dirty. I used a washcloth to clean the bathroom and ot was black! All around the shower, the backsplash around the sink and the counter. The beds are hard, not comfortable at all. Overall the rooms are decent. The carpets need a good deep clean, they feel sticky on your barefeet. The pool is supposed to be heated but its freezing.

6

Jennifer

21 Aug 2025

·

Stayed 1 night

Undae. You don't need your key card to enter the building so anyone can walk in and Rome the halls. Motel itself was next hard to find. The office building to check in is not attached. A good and cheap to place to sleep for one night but I wouldn't recommend staying longer

6

Manon

5 Mar 2025

·

Stayed 2 nights

The hotel is getting old. The pool area is in a bad shape . The wood wall and ceiling are water damaged and brown water is leaking everywhere from the ceiling. The staff is nice, the room was clean but its old. The bathroom was in pretty bad shape but somewhat clean. Breakfast was good and had a lot of choice

2

Micheal

15 Oct 2025

·

Stayed 1 night

The bedspreads and carpets were filthy. For that price, we should be able to walk without shoes. Also, it is in a dark, industrial area and the exterior doors were all unlocked.

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Cleanliness

Cleanliness feedback is mixed: several guests found rooms and linens very clean, but many others reported stained bedding or carpets, mold, and missed housekeeping. Hallways often smell of smoke or mildew.

Related guest reviews

2

Eliana

4 Aug 2025

·

Stayed 1 night

Pictures on Expedia were taken YEARS ago. My room smelled like urine, there was a fly in the room, spider web on the ceiling, lamp shades were stained, hair in the bathtub, comforter had a stain, hair on the bed sheets. I checked out immediately and went to Holiday Inn which was 10/10.

10

Panagiotis

25 Jan 2026

·

Stayed 1 night

The room was spotless, the staff was courteous, and the hotel itself was perfect in the cold. Thank you!

4

Sylvia

28 Sept 2025

·

Stayed 1 night

Property was dirty, unkept, rundown. Should be condemned. Carpets were old and filthy & has not been replaced since it was built probably! There were stains on the comforter. My recommendation is to stay away from this property! If other hotels in area were not $500 a night, we would have switched hotels!

2

Forrest

17 Aug 2024

·

Stayed 1 night

Worst hotel of my life. Building should be condemned. Disgustingly dirty and dingy. Room reaked of mildew and there was someone else's dirty laundry in the drawers. Microwave was literally rancid. You couldn't even open the door without bombing the room with something rotting. I wish I could attach the horrifying pics. Don't stay here ever!!!

4

Amy

30 Nov 2025

·

Stayed 1 night

In town 1 night to tour college. Was run down, bathroom vent falling off wall, stuff splattered in walls. Burn whole in bedding and stains on sheets. Other people's hair on nightstand. Breakfast options were the best thing, outside of everytime table being dirty. Hallways smelled like cigarette smoke. Appeared to be a hotel people were living in.

2

Christopher

23 Nov 2025

·

Stayed 1 night

The room wasnt clean. The headboard had sticky substances on it, (looked to be semen). The bedding was stained and not clean. The rooms and hallways smelled of cigarettes. The pool was filthy, gross stuff was floating all over the place. The toilet was broken and not secured to the floor.

2

Shangkoo

7 Oct 2025

·

Stayed 1 night

Upon opening entrance door, chemical smells all over the hallway. Upon opening room door, mold smells. Around shower area, peeled-off painting. The carpet floor is very dirty. The window area is also peeled-off painting, and it's blocked, unsafe.

2

Sarah-Eve

26 Sept 2025

·

Stayed 1 night

La chambre était très sale et les draps tâchés. L'odeur de la chambre était dégeu. Le petit déjeuner était bien.

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2

samantha

29 Nov 2025

·

Stayed 1 night

Our bed sheets had dried blood all down the side of them.

10

Anita

27 Sept 2025

·

Stayed 2 nights

Room was clean, beds were comfortable and the breakfast was good. The halls did smell musty, but very clean.

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Rooms

Rooms are dated and some feel small, with worn fixtures and noisy or finicky A/C, but many guests found the beds comfortable and the rooms quiet enough for a night. A few reported Wi‑Fi or TV problems.

Related guest reviews

8

Sara

19 Aug 2024

·

Stayed 1 night

Was a nice place for one night for the price. Was quiet, room was spacious and clean. The driveway had some major potholes, but other than that easy to get around and convenient location.

6

Philip

8 Jul 2024

·

Stayed 1 night

Overall, it was pretty decent, compaired to what else was available in the area, at that time. Only major problem was the air conditioner. Sounded like a diesel truck every time it came on! Didn't get much sleep. ( didn't bother my better galf though)

6

Sam

30 May 2024

·

Stayed 1 night

Old building needs upgrading or build new. Fridge gurgled when running. Air conditioner noisy. Tv remote had some functions which did not work. Unpleasant smell in the room. Breakfast could be better.

10

SAROJ

11 Aug 2024

·

Stayed 1 night

Small room size, very noisy a/c equipment etc.

8

Suzanne

23 Sept 2025

·

Stayed 1 night

Room was correct except telephone and wifi not working due wiring .

8

Sandra

6 Nov 2025

·

Stayed 1 night

Room was a little outdated but clean. Breakfast options were great. There was everything from fresh waffles, yogurt, cereal, pastries, eggs and sausages. Close to shopping mall and overall a good price. Would stay again.

4

Andrea

30 Mar 2025

·

Stayed 2 nights

We had a king room and the room was tiny. Bed was comfortable and clean, bathroom was clean but towels were like sandpaper. Also they say it’s a non smoking property but the hallways reek of cigarette smoke. Door to the room locked but it didn’t feel secure, and the exterior doors did not lock. Will not stay here again, feels very low budget. Stay at the days inn down the street for the same price.

6

PHILIP

22 Feb 2025

·

Stayed 1 night

Adequate, pleasant young person at check in. clean and quiet. Except for the breakfast room motel is a bit run down. Brown in many shades is everywhere. Carpet needs replacing. It appears that someone decided to place a king size bed in a room designed for something smaller. The result is very limited space for moving around. Television did not work, front desk said they would contact maintenance but no one ever came.

6

jc

21 Jul 2024

·

Stayed 2 nights

The room was clean and fairly modern, but extremely small. The office is in a separate building from the hotel.

4

Lucyna

5 Sept 2025

·

Stayed 2 nights

I'm disappointed with the price I paid for the hotel, as I learned you can access another website that would have cost me $150 less. Another issue was the stench coming from the ventilation system, indicating that the room cooling units aren't cleaned at all. This odor made it impossible to rest; it was very irritating and unpleasant. Breakfast was okay, and the service was pleasant. However, I wouldn't choose to stay at this hotel again. The view from the hotel, overlooking a square full of construction machinery and a caloric intake of water, was disgusting.

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Service

Staff are frequently described as friendly and accommodating, with smooth check-ins for some and praise for breakfast attendants. However, several guests reported unhelpful or rude front-desk interactions, housekeeping lapses, and confusion due to the separate check-in building.

Related guest reviews

8

deveena

29 Nov 2024

·

Stayed 2 nights

This time the front desk worker was extremely rude to me I understand people have bad days but I really had to bring him back to reality and remind him I’m a paying customer this stay isn’t free or he wasn’t doing me a favor and that I was going to notify corporate of his nasty actions towards me ! He this got himself together just wasn’t usually his behavior I stay here twice a month was very odd of him .

8

Sally

20 Aug 2025

·

Stayed 2 nights

Over all good, only I needed towels for the second day, asked fot it, did not come

10

Rachel

3 Aug 2025

·

Stayed 1 night

so far so good Logan at reception was top notch

2

Barry

10 Sept 2025

·

Stayed 1 night

TV was not working so I was gonna use the telephone to call the main desk. Telephone wasn’t working had to go down to the main office in the rain where I believe only I got lip service from the person on duty.

2

Ronald

19 Aug 2025

·

Stayed 1 night

Had to make 4 trip to office to get a room. First room was already taken there was stuff in room. The second keys would not work. The third try keys would not work. Then they moved us to a different room. We had 5 rooms in group thre of us had problems not happy at all

2

Keeyana

19 Dec 2024

·

Stayed 2 nights

FRONT DESK AGENT WAS VERY RUDE AND NASTY TO ME

4

Michele

1 Mar 2026

·

Stayed 4 nights

Poor front desk service, staff was not polite or friendly.

2

C Renee

20 Aug 2025

·

Stayed 1 night

We found that check in was unorganized and understaffed. The office is not in the same building as the hotel rooms, which made it hard to communicate with the office staff without driving or walking back to the office. 3 out of the five rooms our group stayed in were poor. One was sent to a room that someone was already in the room, another couldn’t get two different sets of keys to work. The air conditioner was not on in our room upon check in, which made it very hot. The bathroom was dirty, shower was dirty and the whole room smelled like mold and mildew. The sitting chair was stained and dirty as well. This was not a good experience at all. Another friends sheets had not been changed on their bed, prompting them to get a different room.

10

Tapas

20 Apr 2025

·

Stayed 1 night

Overall, it was a good stay with friendly staff and a good breakfast.

8

Grace

28 Sept 2025

·

Stayed 2 nights

Staff were friendly and helpful. Rooms were clean. Some amenities were damaged. The hotel stated it was a no smoking zone, but most of the buildings smelled like cigarette smoke. Close to several restaurants and shopping centers. Would stay again, but there are other options to check out as well.

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Location

Convenient location near highways, shopping, restaurants, and the college; some guests found it quiet. A few noted it’s set back off the road, can be hard to find, and the surrounding area feels industrial or less secure.

Related guest reviews

6

Hesham

21 Jun 2024

·

Stayed 11 nights

Outside the building there is an industrial site of a construction site and the office is I a separate building away from the guests rooms.

8

Julio

10 Feb 2025

·

Stayed 2 nights

Not to expensive ! Room very clean ! Big and comfortable bed ! Close to Plattsburgh College and food places !!

8

MARY

9 Sept 2024

·

Stayed 2 nights

we like the hotel, because it was near the malls, and resturants,

8

Genevieve

4 Dec 2024

·

Stayed 2 nights

Great location for shopping and restaurants

8

Sandra

6 Nov 2025

·

Stayed 1 night

Room was a little outdated but clean. Breakfast options were great. There was everything from fresh waffles, yogurt, cereal, pastries, eggs and sausages. Close to shopping mall and overall a good price. Would stay again.

8

Mackenzie

4 Jun 2025

·

Stayed 1 night

It was good overall. The room was okay. The hallways did smell of smoke. It was also hard to find the reception desk as it was a separate building.

8

Diane

29 Jun 2025

·

Stayed 1 night

it’s just a walking distance from restaurant

6

Jaimie

12 Sept 2025

·

Stayed 1 night

convenient to hwy

8

alex

15 Jan 2025

·

Stayed 1 night

Perfect for the price point and close to everything!

8

Aondona

19 Nov 2024

·

Stayed 1 night

Close to the hospital I worked.

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AI-generated summary based on recent guest reviews

Dining

Breakfast draws frequent praise for variety and value, though some guests call it average, limited, or understocked, and coffee quality varies. A few stays lacked breakfast due to issues or timing.

Related guest reviews

8

Sophie

31 Jan 2025

·

Stayed 1 night

Thé tub was outdated but the rest was just fine for one night, good breakfast

4

Sophie

2 Jul 2025

·

Stayed 1 night

Tired property. Needs massive upgrade. Terribly smelly room with damp floor. Dingy sheer curtains . Pool area cavernous and unpleasant. Breakfast has few gluten free options. Coffee was brown water.

6

S M Ashif

29 Oct 2024

·

Stayed 1 night

The entrance and the hallway had a strong smoking odour even though it was supposed to be a non-smoking zone. The washroom bathtub had a leaking faucet unfortunately. We only had a night stay there. The breakfast was good. But cleanliness wise expected a bit more given the price.

6

Daniel

4 Aug 2024

·

Stayed 2 nights

Although I’d seen good ratings for the breakfast, it was really not very appealing. Seem like some basic things like oatmeal were not available. The room was good no complaints there. The parking lot had some horrendous potholes in it.

8

Peter

31 May 2025

·

Stayed 1 night

The hotel is too old and needs renovations. The entre building smells bad and musky and the common areas like staircases are dirty but the room and bed are kept clean. The bathroom is clean but the bath mat looks dirty and underneath is disgusting. Why couldn't the cleaning lady clean the mat underneath or simply throw it away? The breakfast is the highlight of the hotel. It is much better than a lot of hotels nearby. In sum, for the price you paid, it is worth every penny to be changed.

8

David

14 Sept 2025

·

Stayed 1 night

We had the king suite and enjoyed our stay. The building is older but the rooms are clean, roomy and comfortable. The sofa in our suite was ripped in one place but not a big deal. Exceptionally clean, comfy bed, lots of pillows. The breakfast was a huge surprise, it is excellent with everything you need ....waffles, cereal, hot food, eggs, sausage etc. Would certainly stay again.

8

Sandra

6 Nov 2025

·

Stayed 1 night

Room was a little outdated but clean. Breakfast options were great. There was everything from fresh waffles, yogurt, cereal, pastries, eggs and sausages. Close to shopping mall and overall a good price. Would stay again.

10

Chelsea

9 Sept 2024

·

Stayed 3 nights

The good breakfast.

8

alberto

1 Jun 2025

·

Stayed 2 nights

Adequate and clean. Nice breakfast included in the mornings.,

10

Kevin

14 Jul 2025

·

Stayed 1 night

Clean and well run hotel, particularly liked the breakfast, would recommend.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $64	2 $62	3 $62	4 $62	5 $62	6 $60	7 $60
8 $60	9 $62	10 $73	11 $62	12 $62	13 $67	14 $67
15 $62	16 $62	17 $62	18 $63	19 $64	20 $64	21 $62
22 $62	23 $62	24 $62	25 $62	26 $62	27 $64	28 $62
29 $59	30 $62

Su	Mo	Tu	We	Th	Fr	Sa
		1 $66	2 $65	3 $80	4 $67	5 $66
6 $61	7 $65	8 $65	9 $65	10 $65	11 $67	12 $67
13 $61	14 $66	15 $66	16 $66	17 $65	18 $67	19 $67
20 $60	21 $65	22 $65	23 $65	24 $66	25 $66	26 $67
27 $68	28 $66	29 $66	30 $67	31 $66

Quality Inn & Suites Plattsburgh

Prices for Quality Inn & Suites Plattsburgh

Monthly average prices

About this property

Location

Room options

Suite, 2 Queen Beds (Upgrade)

Standard Room, 1 Queen Bed

Suite, 1 King Bed

Standard Room, 2 Queen Beds

Standard Room, 1 King Bed

Room, 1 Queen Bed, Accessible

Room, 1 King Bed, Accessible

Guest reviews of Quality Inn & Suites Plattsburgh

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Quality Inn & Suites Plattsburgh

Considering this hotel for your Plattsburgh trip?

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