Is parking available at the property?

Yes, free self-parking is available on-site.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is served daily from 6:00 AM to 9:00 AM.

What are the standard check-in and check-out times?

Check-in is at 3:00 PM and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request.

What accessibility features are available for guests with disabilities?

The property features step-free entrances, wheelchair-accessible facilities, and elevators. Accessible parking is also available.

What is the location of the property in relation to key landmarks?

The hotel is located in Plattsburgh, just a 4-minute drive from State University of New York-Plattsburgh and 7 minutes from the Battle of Plattsburgh Center and War of 1812 Museum. It is approximately 4.8 miles from Cumberland Bay State Park and 5.1 miles from Airborne Speedway.

Does the property have a swimming pool?

Yes, there are both indoor and outdoor heated pools available for guests.

Are children allowed to stay at the property?

Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of USD 10.00 per night, subject to availability. Advance request is recommended.

Holiday Inn Express Plattsburgh

Average nightly price at Holiday Inn Express Plattsburgh by IHG by month, last 12 months (USD)
Month	Average price
January	US$136
February	US$135
March	US$145
April	US$141
May	US$150
June	US$163
July	US$181
August	US$179
September	US$175
October	US$178
November	US$139
December	US$122

What guests think

Holiday Inn Express - Plattsburgh by IHG receives frequent praise for very clean, comfortable rooms, friendly staff, and a convenient location near I‑87, with many guests appreciating updated spaces, easy parking, and restful beds suited to short stays and stopovers.

Rooms and especially bathrooms are often compact, with the sink outside the toilet and shower, and some guests report noise from hallways or neighbors alongside occasional minor maintenance issues. Breakfast feedback is mixed: many enjoy the hot options and cinnamon rolls, but items can run out, seating is tight, and staffing sometimes struggles. Overall, expect a reliable stopover with limited space and occasional hiccups.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Parking is easy and an EV charger and outdoor firepit/grill are noted. The pool is available but frequently reported as very cold or temporarily closed/under repair, with occasional towel shortages and isolated card‑access/security issues.

Related guest reviews

10

Virginia

16 Jul 2024

·

Stayed 2 nights

Happy to have a comfortable place to put our heads down. Bonus was the EV charger!

6

Alexandra

1 Dec 2024

·

Stayed 1 night

Temperature was cold, water of the pool was so cold that we were not able to go swim and bathroom was really small.

10

Karen

31 Mar 2024

·

Stayed 1 night

The back entrance B was not locked and could be opened without a key. Poor security - disappointing

6

Andre-Anne

16 Nov 2024

·

Stayed 2 nights

Pool was close for maintenance and the only information we received was that the plumber should come. They could have told us that it wont be during the weekend. Check out is at noon so we kept our keys, left stuff in the fridge and went shopping. When we came back at 11h, housekeeping was in the room and almost done cleaning, she throw away the stuff in the fridge and lied to us about it. No one was at the front desk for check out so we could not share our experience. For the price we paid, which is higher than the average in this area, we were disappointed and wont come back or recommend it either.

10

James

11 Apr 2024

·

Stayed 1 night

Very clean and tidy. Great Parking

6

Wasif

3 Mar 2024

·

Stayed 1 night

Receptionist had a bit of a language barrier and didn’t quite understand what we were telling her. The hotel had a bit of a sewage smell. Worst of all the swimming pool area was completely unattended. The water in the pool was really cold.There was also a dirty diaper left in the pool area.

10

Kate

10 Aug 2025

·

Stayed 1 night

Firepit and grill were nice additions. Best breakfast I've ever seen!

10

Amanda

2 Jun 2024

·

Stayed 2 nights

Checkin was easy. Staff was so friendly! Clean room, nice pool area. We have stayed at several hotels in the area and we will be back here next time. Affordable and comfortable. Nice breakfast too.

10

Line

30 Jul 2025

·

Stayed 1 night

The Room was perfect and quiet . The pool is ok but water a bit cold.

10

Samantha

19 Jan 2025

·

Stayed 1 night

Friendly atmosphere, clean and the pool was a hit. 😊

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AI-generated summary based on recent guest reviews

Cleanliness

Reviews frequently commend very clean rooms and common areas. A smaller number reported lapses such as dirty linens, hair in bathrooms, or unclean showers.

Related guest reviews

6

Jennifer

23 Aug 2024

·

Stayed 2 nights

The washroom shower was not clean and had water wear. The room was very small. However the hotel was new and the staff was helpful.

6

Katherine

8 Aug 2023

·

Stayed 1 night

The staff was very kind and quick, the breakfast was nice. The cleanliness could’ve been better. The bathroom was not very clean. The shower was quite filthy. Hair from previous guests as well as dirt that were washed away with water. Lots of stains around the toilet.

10

Myrtho

7 Jul 2024

·

Stayed 1 night

I really liked it, the room is nice and modern. The employee who checked us in was very nice, the only negative thing is that the floor of the shower is really dirty.

10

linda

30 Jul 2024

·

Stayed 2 nights

Easy to get to and very clean

10

Gerald

13 Jan 2025

·

Stayed 1 night

Very clean and convenient off of I87. Nothing to complain about.

10

Kimberlie

2 Dec 2025

·

Stayed 1 night

The staff was so courteous, everything was so clean and the beds were very comfortable..

10

Debi

21 Nov 2025

·

Stayed 1 night

Very clean, beds very comfortable

6

Wanda

27 May 2025

·

Stayed 1 night

The room was not cleaned. There was hair on the bathroom floor, the toilet didn't flush properly, and the pillows smelled like a dirty old man who hadn't showered in a few days.

4

Sameer

2 Aug 2024

·

Stayed 1 night

Room given to us was not cleaned prior to being given to us and no shampoo in room.. bathroom was disgusting and full of hair.. front desk was empathetic when told about this but did offer to move us to another room.. Breakfast was decent and checkout was easy

10

Kyle

19 Dec 2025

·

Stayed 1 night

Staff was great, room was super clean.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are comfortable and modern but generally small, with very small bathrooms and the sink outside the toilet/shower area. Some guests mention noise from nearby rooms or HVAC/fridges and occasional maintenance issues like damaged or sticking doors and loose fixtures.

Related guest reviews

8

Siona

23 Mar 2025

·

Stayed 1 night

This was a convenient location to stay in prior to flying out from Plattsburgh, with several places to eat at locally. The room was clean and well appointed but the shower had ceiling damage and the sliding doors did not slide easily. The breakfast had great choices but with no staff available, there was backup of trash in containers and tables to be cleared/cleaned.

4

Gina

7 Dec 2025

·

Stayed 1 night

The wifi was terrible. When we called the front desk for assistance the staff had a negative attitude. It took forever for the water in the shower to warm up. You could hear all the noise from surrounding rooms like they were in our room.

8

Thomas

2 Sept 2025

·

Stayed 1 night

The bathroom is to small

10

Charles

13 Oct 2024

·

Stayed 1 night

Very professional staff. Rooms are large and comfortable.

4

Dario

27 Nov 2024

·

Stayed 1 night

The room was clean and the beds were comfortable. The staff was helpful and very friendly. However the noise levels were unacceptable. I could hear the people in the next room talking all evening and very early in the morning. It seemed like they were in my room. Also lots on noise in the hallways at 6:00 am which woke me up. The heating system if on auto kept going on however the blowing sound sounded like an leaf blower. I had to turn it off but then the room got cold. The small refrigerator would make noises and kept waking us up. I could hear water gurgling in the walls. The noise level made it a very unpleasant experience. The breakfast was ok. The eggs tasted like plastic. The waffle machine was broken. I don't think I will stay at this hotel next time I go to Plattsburgh.

8

Romayne

13 Sept 2024

·

Stayed 3 nights

Enjoyed the stay, hotel very clean, bedroom very clean. Comfortable beds, nice big T.V. The one thing that l did not like was the bathroom was very small and wash basin was outside bathroom, not very practical . Breakfast was very good lots to choose from, fresh fruit was readily available. Staff were very friendly and polite. l would stay there again.

6

Randy

18 Feb 2024

·

Stayed 1 night

On the positive side the beds were very comfortable and the room was clean. On the negative side, there was. Strange thumping noise that sounded like the pipes. This was quite loud at least 7 separate times. The fixtures in the bathroom were all loose, with the towel bar being so much so that it fell down. The Breakfast was quite a let down as it was not up to what we got from Holiday Inn on previous stays. The eggs were very cold as was the sausage. Cinnamon rolls were doughy. French toast was cold. We will not betraying at this particular Holiday Inn again.

10

BRIDGET

18 May 2025

·

Stayed 2 nights

Only thing i didnt like was the fact that there was no sink or mirror in the bathroom but they were out in living area where there was no privacy if you were sharing the room

10

Joshua

4 Dec 2023

·

Stayed 1 night

Comfortable bed and pillows

8

MICHEL

7 Apr 2024

·

Stayed 1 night

It was hard to find the entrance to the hotel when coming from the opposite direction. Someone left a pair of jeans next to the elevator which was weird.Rooms are VERY small, but cozy.

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AI-generated summary based on recent guest reviews

Service

Staff are widely described as friendly, helpful, and responsive. However, recurring issues include delayed or late check‑ins, long lines/understaffing, and occasional rudeness.

Related guest reviews

10

Catherine

21 Apr 2025

·

Stayed 2 nights

The staff was very pleasant and helpful. The location is super for hopping on or off I-87. Thank you Kay at the front desk for a warm welcome, and for the guy on the floor who didn't speak to the customer (me) but immediately took action by speaking to someone in the office. The people who were alerted also promptly showed up front desk because they saw a customer at the unmanned front desk. The ladies at the dining place were cheerful and helpful. Kudos, guys. You define teamwork in a broad setting.

6

robert o

8 Sept 2023

·

Stayed 1 night

It seemed clear this location was suffering from staffing shortages. There was always a long line at the front desk, and sometimes there was nobody at the front desk. It took three visits to the front desk to get them to apply my IGH number to my stay. There weren’t enough towels or coffee pods in the room

10

clifford

2 Jun 2024

·

Stayed 1 night

i made a phone call a few days early about my 2 rooms arrangement and the lady who answered was fantastic on making the adjoining rooms happen--when i checked in it was the same lady that id talked to on the phone--remembering me really loved that====maybe it was the manager? what ever you dont pay her enough thank you

4

Dzmitry

9 Sept 2023

·

Stayed 2 nights

had the unfortunate experience of staying at the Holiday Inn recently, and I must say it was far from a pleasant one. The check-in process, which is supposed to be a simple and straightforward affair, turned into a frustrating ordeal that left me deeply disappointed. I arrived at the hotel promptly at 4 pm, only to be told that my room was not ready yet. Keep in mind that the official check-in time was 3 pm, and I was there an hour later. It's understandable that rooms may not always be ready right at 3 pm, but a one-hour delay is quite excessive. What made matters worse was the complete lack of apology or even acknowledgment of the inconvenience from the hotel staff. It's as if they expected me to be perfectly content with waiting around for my room without any explanation or courtesy. After waiting for a grueling 1.5 hours, I finally received my room key, and the experience didn't get any better from there. I decided to inquire about any compensation for the considerable delay, hoping for perhaps a small gesture of goodwill to make up for the inconvenience. To my dismay, the response I received was nothing short of disappointing. I was told that if I had an IHG credit card, I could earn some points as compensation, but if I didn't, I was essentially told to "just eat it." This response left me feeling completely undervalued as a guest and utterly dissatisfied with the level of customer service provided by the Holiday Inn.

10

Anna

29 Jun 2025

·

Stayed 1 night

Staff was very friendly and accommodating.

10

Jerry

30 Nov 2024

·

Stayed 1 night

Front desk personnel very friendly and efficient. Room was spotlessly clean, very quiet. An excellent experience.

2

Maroun

3 Sept 2023

·

Stayed 1 night

We arrived to check in after 8 hours of driving with a pregnant wife they said the room was not ready we got our room at 5 pm while all the hotels the check in is at 3 ,,, we got the keys for the room was not rest so i went down twice to talk to the responsible person and finally i got him with me upstairs last time for this hotel never again

6

shelly-lynn

18 Dec 2024

·

Stayed 1 night

The girl at check in was rude! Room climate was impossible to manage and NO hot water in the morning for a shower.

10

Matthew

19 Jul 2024

·

Stayed 2 nights

The staff was extremely helpful, beginning at check in, when they quickly addressed an issue with our room, continuing with a late night key issue, and running all the way past checkout, when they helped reconnect me with an item I had left behind. Well done!!

10

Jared

6 Jul 2025

·

Stayed 1 night

Great experience overall. The staff is extraordinarily friendly and helpful. Will definitely return to this hotel on our next visit to Plattsburgh.

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AI-generated summary based on recent guest reviews

Location

Convenient off I‑87 and close to shopping, restaurants, and SUNY; easy for travelers. A few note the downtown area is a long walk or some road noise.

Related guest reviews

10

Catherine

21 Apr 2025

·

Stayed 2 nights

The staff was very pleasant and helpful. The location is super for hopping on or off I-87. Thank you Kay at the front desk for a warm welcome, and for the guy on the floor who didn't speak to the customer (me) but immediately took action by speaking to someone in the office. The people who were alerted also promptly showed up front desk because they saw a customer at the unmanned front desk. The ladies at the dining place were cheerful and helpful. Kudos, guys. You define teamwork in a broad setting.

10

Kathleen

16 Sept 2024

·

Stayed 2 nights

Perfect for our visit with our niece at SUNY Plattsburgh.

10

Cristian

12 Apr 2025

·

Stayed 1 night

Well located for travellers

10

Thomas

23 Jan 2025

·

Stayed 1 night

Great place to relax for the night. Super convenient from the interstate and very clean

10

Deborah

4 May 2024

·

Stayed 1 night

Great location near shopping, dining and interstate.

10

Kristina

16 Jun 2024

·

Stayed 1 night

Great location, good for baseball tournament weekends!

10

Madeline

7 Jul 2024

·

Stayed 2 nights

Easy access on and off highway.

8

Eddie

21 Jun 2025

·

Stayed 1 night

Great location, clean, friendly staff. Food and gas nearby.

10

Mark

29 Jun 2025

·

Stayed 1 night

The hotel is close to everything! You have shopping and eating places very close by. Great place to stay!

10

Thomas

5 Apr 2024

·

Stayed 2 nights

It’s a rather long walk to downtown area. No Ubers, however not the hotels fault. Staff and amenities were clean, professional and helpful as far as local information. Definitely stay there again!

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AI-generated summary based on recent guest reviews

Dining

Breakfast is praised for variety and hot options, especially cinnamon rolls. But many reviews cite inconsistency—items running out, broken machines, limited seating, and understaffed service causing delays.

Related guest reviews

8

Siona

23 Mar 2025

·

Stayed 1 night

This was a convenient location to stay in prior to flying out from Plattsburgh, with several places to eat at locally. The room was clean and well appointed but the shower had ceiling damage and the sliding doors did not slide easily. The breakfast had great choices but with no staff available, there was backup of trash in containers and tables to be cleared/cleaned.

6

France

23 May 2023

·

Stayed 1 night

Nice rooms, clean. At first they said the pool was broken and then it was fixed. There were a lot of things missing at the breakfast room, only one staff member running around trying to help and cook the eggs and bacon at the same time, had to wait like 15 min for this food, no pancakes, ran out of coffee had to wait, no yogourt, no cream cheese, no potatoes, a couple of apples

10

Albert

11 Sept 2025

·

Stayed 2 nights

Great accomodations, clean, good breakfast and friendly people! If you're in town for someone in the hospital you may be able to get a discounted room price by obtaining a voucher from a nurse at the hospital.

4

Merinda De

4 Mar 2024

·

Stayed 1 night

Poor breakfast, not enough food and room for all the guests.

10

Christopher

16 Nov 2024

·

Stayed 1 night

Above average breakfast with warm cinnamon rolls

4

Kevin

4 Mar 2024

·

Stayed 1 night

we had 2 rooms reserved. Arrived at 3:15. Room 1 available at 5:30, 2nd at 7pm. Many other guests still waiting for room turnover. Breakfast service could not keep up with guests. Beautiful new or remodeled building BUT...

10

Daniel

11 Aug 2025

·

Stayed 2 nights

A great experience overall. Facility and staff excellent. Breakfast beyond continental. Will stay again in the future.

4

MICHELLE

6 Aug 2024

·

Stayed 2 nights

Breakfast was less than satisfactory with the pancake machine out-of-service and limited food items that were undercooked. Only entrance was the main, as card readers malfunctioned not just with me but observed by other patrons..

10

Kate

10 Aug 2025

·

Stayed 1 night

Firepit and grill were nice additions. Best breakfast I've ever seen!

6

Martin

9 Jun 2024

·

Stayed 1 night

Bed way too soft and breakfast room really dirty, pancake machine broken and out of cream cheese for the bagels! Really not worth the amount paid for! Next time we will go back to the Hampton Inn.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $148	2 $219	3 $208	4 $196	5 $166	6 $156	7 $177
8 $149	9 $201	10 $187	11 $206	12 $201	13 $249	14 $161
15 $147	16 $157	17 $171	18 $185	19 $180	20 $169	21 $147
22 $141	23 $156	24 $157	25 $151	26 $150	27 $168	28 $145
29 $125	30 $168

Holiday Inn Express Plattsburgh by IHG

Prices for Holiday Inn Express Plattsburgh by IHG

Monthly average prices

About this property

Location

Room options

Room, 2 Queen Beds, Roll-In Shower (Communications, Mobility Accessible)

Standard Room

Standard Room, 1 King Bed, Accessible Bathtub (Communications, Mobility)

Standard Room, 2 Queen Beds, Accessible Bathtub (Communications, Mobility)

Standard Room, 1 King Bed

Standard Room, 2 Queen Beds

Room, 1 King Bed, Roll-In Shower (Communications, Mobility Accessible)

Guest reviews of Holiday Inn Express Plattsburgh by IHG

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Holiday Inn Express Plattsburgh by IHG

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23	24
25	26	27	28	29	30 $159	31 $168