Courtyard Akron Fairlawn

They say there is breakfast until 10 am so you assume it’s included but it is not.

Great staff, nice one night stay. But the pool was out of order which was a little letdown. Ready to plan another weekend for redemption for my son though!

Terrible stay! Was not able to check in till 5:00. The washers and dryers were down and linens were not cleaned at time of check in. That evening in the middle of the night the fire alarms went off four different times. Needless to say, not much sleep was had that night. Would not stay there again.

I requested a 1st floor room and didn't receive one, in fact they put me on the top floor. One of the beds was dirty and looked like the bedding wasn't changed. It was very wrinkled looking also.

At first glance the hotel looks nice. The lobby and hallways and even the room upon first entry seemed fine, but then it got worse. The bathroom was atrocious. Heavy glass shower door about to fall off the hinges. Everyone likes water pressure in a shower but this was insane. It was almost flooding the shower it was so much water. Moldy caulk and rusty door frames. Cracked and peeling ceiling. Insufficient ventilation to say the least. Sharp piece of metal bed frame gouged my leg from under the bed. The pool was overrun by a family who clearly rented one room and invited their entire extended family of children to take over the pool and then the hallways like little monsters. Destroyed the pool area, soaked the hallways. The staff were all dressed in street clothes. If the front desk agent wasn’t behind the desk I never would have guessed he was an actual employee. The “breakfast” was literally stacks of cereal cups, no milk, juice, water, or any drinks. Ohh and tiny stale muffins that were disgusting. 2 kinds to choose from. Nothing else. When I asked the man dressed at a woman behind the bistro counter for milk I had to interrupt their chatter with some off duty employees and was made to feel like I was inconveniencing them as I asked for milk and they complained about having to “pour milk all day” This is clearly a franchise location operated by a typical cheap hotel owner. I will never return to this hotel