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Guest reviews
7.2
Good
Based on 883 verified reviews
Who stays here?
Business
21%
Couple
22%
Family
38%
Group
6%
Solo
10%
What guests think
AI-generated summary based on recent guest reviews
At Super 8 by Wyndham Mentor/Cleveland Area, travelers consistently note budget-friendly rates and a convenient location near the interstate and dining, with many finding clean, comfortable rooms suitable for a simple overnight stop.
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10
David
last week
·
Stayed 1 night
Yes
Yes
2
Brian
27 Mar 2026
·
Stayed 1 night
I asked for a WHEELCHAIR ACCESSIBLE ROOM AND GOT 2 FLIGHTS OF STAIRS, TRUCKS BLOCKING THE ENTRANCE AND NON HANDICAPPED PEOPLE BLOCK THE ENTRANCE AT ALL TIME OF DAY AND NIGHT. THE DISGUSTING OLD MAN BROKE IN MY ROOM WITHOUT WARNING TO KICK US OUT ONE MORNING, AND THE NEXT STARTED CALLING NON STOP BEFORE 8AM TO KICK ME OUT IN THE COLD AND RAIN AGAIN BECAUSE I AM DISABLED AND A VICTIM OF IDENTITY THEFT... Don't worry about the actual drug dealing and prostitution, or TRUCKS BLOCKING THE AMBULANCE BELOW MY WINDOW 2 NIGHTS IN A ROW!!! THANK YOU TO THE ONLY LADY WHO WAS NICE TO ME AND MY FAMILY, BUT I WANT A REFUND AND THE NUMBER FOR SUPER 8 CORPORATE OFFICE. I'M DISABLED AND THAT WAS EMBARRASSING AND ILLEGAL, not to mention LOCKING MY FAMILY OUT IN THE COLD FOR 10 HOURS JUST TO FIND OUT THAT I COULD ACTUALLY PAY, but it isn't easy AFTER MY WALLET WENT MISSING IN MY ROOM!!! REFUND!!!!!!??
I asked for a WHEELCHAIR ACCESSIBLE ROOM AND GOT 2 FLIGHTS OF STAIRS, TRUCKS BLOCKING THE ENTRANCE AND NON HANDICAPPED PEOPLE BLOCK THE ENTRANCE AT ALL TIME OF DAY AND NIGHT. THE DISGUSTING OLD MAN BROKE IN MY ROOM WITHOUT WARNING TO KICK US OUT ONE MORNING, AND THE NEXT STARTED CALLING NON STOP BEFORE 8AM TO KICK ME OUT IN THE COLD AND RAIN AGAIN BECAUSE I AM DISABLED AND A VICTIM OF IDENTITY THEFT... Don't worry about the actual drug dealing and prostitution, or TRUCKS BLOCKING THE AMBULANCE BELOW MY WINDOW 2 NIGHTS IN A ROW!!! THANK YOU TO THE ONLY LADY WHO WAS NICE TO ME AND MY FAMILY, BUT I WANT A REFUND AND THE NUMBER FOR SUPER 8 CORPORATE OFFICE. I'M DISABLED AND THAT WAS EMBARRASSING AND ILLEGAL, not to mention LOCKING MY FAMILY OUT IN THE COLD FOR 10 HOURS JUST TO FIND OUT THAT I COULD ACTUALLY PAY, but it isn't easy AFTER MY WALLET WENT MISSING IN MY ROOM!!! REFUND!!!!!!??
2
Brian
26 Mar 2026
·
Stayed 1 night
HORRIBLE. I WANT TO KNOW WHAT THE REFUND POLICY IS. DOES THE MANAGER USUALLY UNLOCK AND WALK IN THE ROOM AND YELL AT MY WIFE WHO COULD HAVE BEEN NAKED??? IM DISABLED AND IN THE BATHROOM. OBVIOUSLY YOU CAN CALL ONE OF THE 3 PHONE NUMBERS THAT I LEFT OTHER THAN THE ROOM PHONE WHERE MY KIDS WERE SLEEPING. AND MY WALLET WENT MISSING BEFORE HE THREW MY FAMILY OUT IN THE COLD. I'M NOT SURE WHAT CRIMES HE ALL COMMITTED, BUT NONE OF THE HUGE STACK OF CREDIT CARDS THEY APPARENTLY KEEP WERE MINE... I WAS DISGUSTED WITH THE WHOLE EXPERIENCE AND THE RUDE RIDICULOUS OWNERS!!! THERE WERE A COUPLE OF GOOD PEOPLE THERE, BUT I WANT TO PRESS CHARGES FOR WHAT THEY DID TO ME AND MY FAMILY FOR OVER A WEEK THAT I PAID!!!
HORRIBLE. I WANT TO KNOW WHAT THE REFUND POLICY IS. DOES THE MANAGER USUALLY UNLOCK AND WALK IN THE ROOM AND YELL AT MY WIFE WHO COULD HAVE BEEN NAKED??? IM DISABLED AND IN THE BATHROOM. OBVIOUSLY YOU CAN CALL ONE OF THE 3 PHONE NUMBERS THAT I LEFT OTHER THAN THE ROOM PHONE WHERE MY KIDS WERE SLEEPING. AND MY WALLET WENT MISSING BEFORE HE THREW MY FAMILY OUT IN THE COLD. I'M NOT SURE WHAT CRIMES HE ALL COMMITTED, BUT NONE OF THE HUGE STACK OF CREDIT CARDS THEY APPARENTLY KEEP WERE MINE... I WAS DISGUSTED WITH THE WHOLE EXPERIENCE AND THE RUDE RIDICULOUS OWNERS!!! THERE WERE A COUPLE OF GOOD PEOPLE THERE, BUT I WANT TO PRESS CHARGES FOR WHAT THEY DID TO ME AND MY FAMILY FOR OVER A WEEK THAT I PAID!!!
2
Brian
19 Mar 2026
·
Stayed 1 night
Key cards NEVER WORKS. They don't have any way to make a virtual transaction if the front desk is broken and the owner or manager is a RUDE PERSON
Key cards NEVER WORKS. They don't have any way to make a virtual transaction if the front desk is broken and the owner or manager is a RUDE PERSON
2
Brian
19 Mar 2026
·
Stayed 1 night
Asked for a WHEELCHAIR accessible room and got the second floor with steps. Being DISABLED AND HAVING A FRACTURED HIP IMPLANT IS A LITTLE HARD TO GET UP THE STAIRS!!! THAT'S JUST TODAY.... DISGUSTING EXCUSE TO A HOTEL. THEY KICKED ME AND MY FAMILY OUT IN THE COLD AFTER PAYING FOR A WEEK
Asked for a WHEELCHAIR accessible room and got the second floor with steps. Being DISABLED AND HAVING A FRACTURED HIP IMPLANT IS A LITTLE HARD TO GET UP THE STAIRS!!! THAT'S JUST TODAY.... DISGUSTING EXCUSE TO A HOTEL. THEY KICKED ME AND MY FAMILY OUT IN THE COLD AFTER PAYING FOR A WEEK
7325 Palisades Parkway, Mentor, Ohio, United States of America
Location
With a stay at Super 8 by Wyndham Mentor/Cleveland Area, you'll be centrally located in Mentor, within a 10-minute drive of Lake Erie and Indian Museum of Lake County. This motel is 2.1 mi (3.3 km) from Great Lakes Stadium 16 and 2.1 mi (3.4 km) from Chagrin River.
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