Courtyard by Marriott Cleveland Westlake

Clean room and the bed was comfortable

Clean and quiet but bar was not open in the evenings.

It was nice. The room was ok and the staff at check-in were fine. The fitness center was very hot and despite asking a few times, no one was able to find the thermostat much less turn down the heat. The front desk staff seemed un-perturbed by the fact that she told me to turn it down, but then couldn’t actually find the thermostat herself to do so. I just pretended I was working out on a hot summer day! :-). I’d stay there again but suggest paying a little attention to small details.

The food was incredible and the staff are so kind.

It was a fantastic visit. The property is in a nice location in the middle of everything we wanted to do, but not so hectic that we struggled to find parking or had to fight traffic to get there. Staff was extremely pleasant and greeted us on every passing. The layout of the rooms was also great. We traveled with an 11 year old who loved the modern shaped pull out sofa.