Baymont by Wyndham Oklahoma City/Quail Springs

My stay at the Baymont by Wyndham Hotel at 13500 Plaza Terrace, Oklahoma City, Oklahoma, was extremely disappointing. Although my stay was brief, the conditions in room #308 were serious enough that I had to leave and secure alternative accommodations. After checking in, I found visible urine stains on the toilet and dirt embedded in the bathtub base. These were not minor cosmetic issues; they indicated that the bathroom had not been properly cleaned or maintained. I photographed the conditions and went to the lobby to report them, expecting an apology, an inspection, and an offer of another room or another reasonable solution. Instead, a staff member told me the building was old and that it was too expensive to repair or replace the items and properly clean them. I was not offered another room, housekeeping assistance, or any meaningful remedy. The age of the property and the cost of maintenance do not excuse unsanitary conditions or justify assigning guests a room that is not suitable for use. The hotel’s response was even more disappointing than the condition of the room. I felt dismissed and unsupported, with no empathy, consideration, or effort to resolve the issue. A clean and sanitary bathroom is a basic expectation, not an unreasonable demand. Visible urine stains and embedded dirt should have been identified during housekeeping or inspection before the room was assigned. This approximately ten-minute interaction caused significant stress, and inconvenience.

Very good breakfast and they got very clean rooms

We stay there every time we come to OKC. We've stayed there 2 within the last 2 weeks.

The bedsheets and blanket was still damp it felt sticky and gross, my towels smelled like mildew and were also damp and gross, they have their hot and cold water markings in the incorrect spot I pretty much burnt my skin off my left foot, I paid $100 for a room with a king bed no pull out bed for my kid, and they still wanted a $50 deposit, I'd rather stay at motel 6 then to ever come back here. Breakfast wasn't the greatest either. The hot tub was small as well. DON'T STAY HERE!!!! Terrible experience.

Actually has a good working hot tub