Name: Holiday Inn Express Hotel & Suites Center Township by IHG
Address: 105 Stone Quarry Road, Monaca, Pennsylvania, United States of America, Monaca, Pennsylvania, US
Price range: US$96–US$167 per night
Rating: 7.83

What guests think

At Holiday Inn Express Hotel & Suites Center Township by IHG, many guests praise friendly staff and clean, comfortable rooms, while others report inconsistent housekeeping and maintenance issues like hot water problems and noisy or dated room features.

Breakfast feedback is mixed, with several compliments and some complaints about quality and stocking, though attendants are often described as attentive. Ongoing renovations have caused disruption for some stays, including construction noise and temporary closures of amenities such as the pool and fitness center. Expect friendly service overall, but variability in cleanliness, amenities, and maintenance.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Multiple reviews mention ongoing renovations causing disruption. One review also noted the pool and fitness center were closed during that time.

Related guest reviews

2

Ilana

27 Aug 2023

·

Stayed 1 night

The hotel was incredibly noisy as it was undergoing construction. We were going to leave but they assured us there would be NO construction on Sunday morning. Construction started promptly at 8:30 am waking up my son. Nearly all food was gone at breakfast. The room was not even ready when they said it would be. Then they told me that they said on their website they were renovating and they couldn’t afford to close. They are uninhabitable and not open about it. I bought the room on Expedia and it was reasonable not to look at the website.

6

KENNETH

13 Dec 2023

·

Stayed 1 night

The place was in the midst of renovations. Half completed. The person who served breakfast was fabulous and pleasant. The pool temperature was frigid and the handles by the steps were wobbly and felt unsafe. A housekeeper cleaning the floor told me about a spill she was cleaning “this sh*t up.” Will stay elsewhere in the future. Fell below typical Holiday Inn Express past experiences at other locations which were always reliably positive.

8

Jeffrey

13 Jun 2023

·

Stayed 1 night

Hotel is in the middle of a large renovation. We were in one of the older rooms. It was fine. Another in our party was in one of the renovated rooms and said is was much nicer. Because of the renovation both the pool and the fitness center were closed. 2 children in our party were very disappointed in no pool.

8

Helen

16 Apr 2025

·

Stayed 1 night

The building and our room was very clean and very nice!!! The parking lot was full of garbage all over!!! You had to step around and over it!! The front desk clerks were less than friendly and the clerk that checked us in was in her car in a handicapped spot when we pulled in. She acted like it was a huge effort to help me check in and was very rude. The check out clerk wasn’t much better.

8

Nicole

10 Jan 2026

·

Stayed 1 night

Clean room, comfortable bed, and great staff. Only complaint was no cleared the snow from the path from the cars to the entrance

4

Pamela

17 Jul 2024

·

Stayed 2 nights

Our room was not provided with fresh towels during our stay, supplies (no sugar) and cleanliness (the tables were not kept clean) in the breakfast room were lacking, and worst of all there was no hot water in the shower for the two days of our stay, it did reappear the day we were checking out. We have stayed here previously and felt the hotel was better than acceptable, but this stay was VERY disappointing. We won’t stay here again.

10

Shyane

15 Mar 2025

·

Stayed 1 night

Lost hot water and pressure in the shower

4

John

3 Aug 2023

·

Stayed 2 nights

They was under renovation when I got there which is perfectly fine. after a long drive there and ready to relax i turned on the TV and it did not have a signal. i called the front desk and the receptionist said they would tell maintenance. No one ever came to the room. In my 3 day stay My TV never got fixed. Also the Hot water was barely even warm.

6

Karen

26 Jun 2023

·

Stayed 3 nights

They are updating the property and, therefore, was very noisy and dirty. Did not clean the elevator for the 3 days I was there. My room had not yet been upgraded and was in dire need of the upgrade.

4

Elizabeth J

10 Jul 2023

·

Stayed 1 night

Under construction wasn’t communicated prior to arrival. Dirty and loud. Slid my receipt under my door while I was sleeping which scared me!

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Cleanliness

Cleanliness is inconsistent: several guests reported very clean rooms, while others cited housekeeping gaps (infrequent service, missing towels), dirty public areas during renovation, and isolated severe issues such as a bed bug and bathroom mold.

Related guest reviews

4

Andrea

14 Oct 2022

·

Stayed 3 nights

frustrating. The short-term cleanliness was fine. But the long-term cleanliness and maintenance was not good. Wallpaper was disgustingly dirty. The bench thing to put your suitcase on was disgustingly dirty. The keurig was dirty. The bed was ok, but it is NOT RELAXING to be in such a dirty, yucky room. There was black mold on the ceiling of the shower. There was a crack between the tub and the shower wall that was all rusted. The phone was of course not working so I couldn't call the front desk. I finally decided I really needed something so I dug the phone cord up from behind the bedside table and it was covered in a THICK layer of dust. Too dusty to even plug in. Gross. BUT HERE'S THE BEST PART. THEY CHARGE A $100 CLEANING FEE. (They don't clean during the stay, but that's not the problem. The problem is everything above.)

2

Hecor

19 Nov 2024

·

Stayed 5 nights

Never had clean towels , never got clean sheets in bed . Restroom stayed dirty over all bad experience

8

Nicole

10 Jan 2026

·

Stayed 1 night

Clean room, comfortable bed, and great staff. Only complaint was no cleared the snow from the path from the cars to the entrance

6

Scott

17 Oct 2025

·

Stayed 2 nights

Not the cleanest hotel.

10

Rena

22 Mar 2025

·

Stayed 1 night

Very clean room. Impressed with size of room. Nice bed.

10

Robin

16 Apr 2024

·

Stayed 2 nights

Amazing place. Staff is very friendly. Very clean

6

Karen

26 Jun 2023

·

Stayed 3 nights

They are updating the property and, therefore, was very noisy and dirty. Did not clean the elevator for the 3 days I was there. My room had not yet been upgraded and was in dire need of the upgrade.

6

Rekha

25 Sept 2024

·

Stayed 9 nights

Ad said rooms cleaned every day . Upon arrival room was not cleaned for 3 days . Despite telling at front desk . Later , reportedly the hey only clean once every 3 days on extended stay. Day 5 trash was left on one of the beds. While one side is done . Someone left in hurry… Staff was courteous and tried to remedy the situation. Clean towels were provided after day 5 after requesting . Total stay 9 days .

10

Ken

16 Jul 2025

·

Stayed 1 night

Nice clean property

4

Danielle

9 Jun 2025

·

Stayed 3 nights

The staff was loud in the dining area. Cleaning staff was arguing with another staff member in front of everyone. The complimentary breakfast had poorly prepared scrambled eggs. Everything else was decent until we were packing our things to leave. Found a bed bug crawling on my bag. I put it into a ziplock bag and showed the front desk manager upon check out. Nothing was offered except assurances that she will check the room and an apology.

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Rooms

Rooms are often comfortable and sometimes spacious, but multiple reviews report weak or no hot water, noisy A/C, dated interiors in older rooms, occasional leaks, and a few in-room equipment problems like a TV without signal.

Related guest reviews

8

David

11 Aug 2025

·

Stayed 1 night

The air conditioner too loud 😔

6

Kristina

10 Jul 2023

·

Stayed 1 night

The room was great but we had no hot water. Brought it up in the morning since at best we got was lukewarm and was hoping to get some type of discount or something but k don’t see any change to the room charge.

8

Nicole

10 Jan 2026

·

Stayed 1 night

Clean room, comfortable bed, and great staff. Only complaint was no cleared the snow from the path from the cars to the entrance

4

Pamela

17 Jul 2024

·

Stayed 2 nights

Our room was not provided with fresh towels during our stay, supplies (no sugar) and cleanliness (the tables were not kept clean) in the breakfast room were lacking, and worst of all there was no hot water in the shower for the two days of our stay, it did reappear the day we were checking out. We have stayed here previously and felt the hotel was better than acceptable, but this stay was VERY disappointing. We won’t stay here again.

10

Shyane

15 Mar 2025

·

Stayed 1 night

Lost hot water and pressure in the shower

10

Noemi

29 Nov 2023

·

Stayed 1 night

Other hotels and staff were very rude and not welcoming at all. I was so appreciative that this location was able to accommodate our group of 5 at nearly 3:00AM when I called. We had just driven into the city and it was our first time there. Staff was great, clean room. The only negative was a soaked carpet area around the window and A/C unit. I found out by stepping on it in my socks. It had been raining so I’m sure it’s difficult problem to find unless you find it the way did. Otherwise everything was great!

4

John

3 Aug 2023

·

Stayed 2 nights

They was under renovation when I got there which is perfectly fine. after a long drive there and ready to relax i turned on the TV and it did not have a signal. i called the front desk and the receptionist said they would tell maintenance. No one ever came to the room. In my 3 day stay My TV never got fixed. Also the Hot water was barely even warm.

10

Rena

22 Mar 2025

·

Stayed 1 night

Very clean room. Impressed with size of room. Nice bed.

6

Karen

26 Jun 2023

·

Stayed 3 nights

They are updating the property and, therefore, was very noisy and dirty. Did not clean the elevator for the 3 days I was there. My room had not yet been upgraded and was in dire need of the upgrade.

6

Sherri

19 Mar 2022

·

Stayed 1 night

Beds were not comfortable

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Service

Staff are frequently described as friendly and helpful at the front desk and breakfast, with smooth check-ins noted. However, some guests experienced unprofessional behavior, billing or receipt problems, and slow follow-up on maintenance requests.

Related guest reviews

10

Kari

25 Feb 2024

·

Stayed 2 nights

All other hotels had no availability. Jaunita at the front desk was more than amazing on check in! She made sure all of my accommodations were met. At one point a group of disrespectful kids came in acting a muck and she did her best to keep them from disrupting the other gets stay from a peaceful one! She kept apologizing even though it was not her fault! The breakfast lady kept the food flowing warm and tasting great. Those same kids messed up her whole breakfast area as she kept it clean the whole morning. I felt so bad for her. But she kept moving with a smile on her face! Hands down best stay at any hotel thus far!!!

2

Ilana

27 Aug 2023

·

Stayed 1 night

The hotel was incredibly noisy as it was undergoing construction. We were going to leave but they assured us there would be NO construction on Sunday morning. Construction started promptly at 8:30 am waking up my son. Nearly all food was gone at breakfast. The room was not even ready when they said it would be. Then they told me that they said on their website they were renovating and they couldn’t afford to close. They are uninhabitable and not open about it. I bought the room on Expedia and it was reasonable not to look at the website.

8

gary

25 Jun 2025

·

Stayed 1 night

Staff was excellent

6

Katie

2 Jul 2025

·

Stayed 3 nights

I'm reconsidering using Expedia for future bookings. My Expedia receipt was $5 less than what the hotel actually charged to my card. When you're traveling for business, it's frustrating to have to reconcile two separate receipts just to get reimbursed. Additionally, the hotel was in the middle of a system switch during my checkout, and I only received a receipt for 3 of the 4 nights I stayed. When I contacted the hotel, they couldn’t access the old system and promised to email the missing night's receipt—which I never received. Again, this is a significant inconvenience when accurate documentation is needed for expense reports. One more downside: there's currently no on-site dining available, which has always been a key reason I chose this hotel in the past. That said, I did notice the hotel was much cleaner than during my previous stay, which was a welcome improvement.

8

Helen

16 Apr 2025

·

Stayed 1 night

The building and our room was very clean and very nice!!! The parking lot was full of garbage all over!!! You had to step around and over it!! The front desk clerks were less than friendly and the clerk that checked us in was in her car in a handicapped spot when we pulled in. She acted like it was a huge effort to help me check in and was very rude. The check out clerk wasn’t much better.

10

Tara

4 May 2025

·

Stayed 1 night

I had a great experience during my stay! Juanita at the front desk was incredibly helpful and made the check-in process smooth and welcoming. I also want to give a special shout-out to the lady overseeing breakfast (I'm so sorry I didn’t catch her name — older, white, with blonde/light brown hair and glasses). She was wonderfully attentive and genuinely kind. She kept apologizing for the oven issue that caused a delay with the bacon, but honestly, she didn’t need to — her care and attention more than made up for it. Great staff really makes a difference, and they certainly did here!

4

Daniel

26 Feb 2025

·

Stayed 1 night

Greeted by front desk with feet on another seat. Stated she had to be relaxed. Should been standing with positive attitude

10

Daisy

20 Oct 2025

·

Stayed 3 nights

Everybody was so Kind and friendly

10

Barbara

15 Mar 2025

·

Stayed 2 nights

Our room was very clean, the breakfast was good and check in/ out was easy😊

10

Dennis

29 Sept 2025

·

Stayed 1 night

Very nice place. Friendly staff

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Location

Not enough information in reviews.

Related guest reviews

10

Nancy

7 Oct 2024

·

Stayed 4 nights

Great location

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Dining

Breakfast feedback is mixed: many found it excellent or good, while others encountered poorly prepared items and low supplies; breakfast attendants are often praised. One review mentioned there was no on-site dining available during that stay.

Related guest reviews

10

Kari

25 Feb 2024

·

Stayed 2 nights

All other hotels had no availability. Jaunita at the front desk was more than amazing on check in! She made sure all of my accommodations were met. At one point a group of disrespectful kids came in acting a muck and she did her best to keep them from disrupting the other gets stay from a peaceful one! She kept apologizing even though it was not her fault! The breakfast lady kept the food flowing warm and tasting great. Those same kids messed up her whole breakfast area as she kept it clean the whole morning. I felt so bad for her. But she kept moving with a smile on her face! Hands down best stay at any hotel thus far!!!

2

Ilana

27 Aug 2023

·

Stayed 1 night

The hotel was incredibly noisy as it was undergoing construction. We were going to leave but they assured us there would be NO construction on Sunday morning. Construction started promptly at 8:30 am waking up my son. Nearly all food was gone at breakfast. The room was not even ready when they said it would be. Then they told me that they said on their website they were renovating and they couldn’t afford to close. They are uninhabitable and not open about it. I bought the room on Expedia and it was reasonable not to look at the website.

10

Richard

16 Jun 2024

·

Stayed 4 nights

The room was very comfortable and well-appointed. It would have been nice to have an exhaust fan in the bathroom-whenever we took showers, we had to lower the A/C. Breakfast was great!

4

Pamela

17 Jul 2024

·

Stayed 2 nights

Our room was not provided with fresh towels during our stay, supplies (no sugar) and cleanliness (the tables were not kept clean) in the breakfast room were lacking, and worst of all there was no hot water in the shower for the two days of our stay, it did reappear the day we were checking out. We have stayed here previously and felt the hotel was better than acceptable, but this stay was VERY disappointing. We won’t stay here again.

10

Tara

4 May 2025

·

Stayed 1 night

I had a great experience during my stay! Juanita at the front desk was incredibly helpful and made the check-in process smooth and welcoming. I also want to give a special shout-out to the lady overseeing breakfast (I'm so sorry I didn’t catch her name — older, white, with blonde/light brown hair and glasses). She was wonderfully attentive and genuinely kind. She kept apologizing for the oven issue that caused a delay with the bacon, but honestly, she didn’t need to — her care and attention more than made up for it. Great staff really makes a difference, and they certainly did here!

10

robert

16 Apr 2025

·

Stayed 5 nights

Good friendly place to stay, but the breakfast need major improvements

10

Christine

31 Jan 2024

·

Stayed 3 nights

Staff was so nice Cindy was very helpful in the breakfast room

10

Barbara

15 Mar 2025

·

Stayed 2 nights

Our room was very clean, the breakfast was good and check in/ out was easy😊

10

Gary

20 Jul 2025

·

Stayed 1 night

The free breakfast was much more than anticipated. Excellent

4

Danielle

9 Jun 2025

·

Stayed 3 nights

The staff was loud in the dining area. Cleaning staff was arguing with another staff member in front of everyone. The complimentary breakfast had poorly prepared scrambled eggs. Everything else was decent until we were packing our things to leave. Found a bed bug crawling on my bag. I put it into a ziplock bag and showed the front desk manager upon check out. Nothing was offered except assurances that she will check the room and an apology.

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Month	Average price
January	US$106
February	US$104
March	US$107
April	US$161
May	US$113
June	US$130
July	US$123
August	US$107
September	US$128
October	US$131
November	US$110
December	US$97

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $136	17 $125	18 $142	19 $113
20 $97	21 $99	22 $100	23 $101	24 $102	25 $141	26 $159
27 $96	28 $98	29 $104	30 $104

Su	Mo	Tu	We	Th	Fr	Sa
				1 $96	2 $122	3 $127
4 $109	5 $116	6 $126	7 $126	8 $113	9 $144	10 $167
11 $104	12 $115	13 $115	14 $116	15 $110	16 $115	17 $119
18 $113	19 $114	20 $113	21 $126	22 $107	23 $136	24 $141
25 $103	26 $110	27 $110	28	29 $114	30 $130	31 $139

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Monthly average prices

About this property

Location

Room options

Standard Room, 1 King Bed

Standard Room, 1 Queen Bed, Accessible (Accessible Tub)

Suite

Room, 1 King Bed (Access Tub, Roll Shower)

Standard Room, 1 Queen Bed, Accessible (Communications, Roll-In Shower)

Standard Room, 2 Queen Beds

Standard Room

Guest reviews

Good

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

FAQs about Holiday Inn Express Hotel & Suites Center Township by IHG

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Prices for upcoming dates