Name: Elevation Inn & Suites, Trademark Collection by Wyndham Downtown Rapid City- Walking Distance To The Monument
Address: 950 North Street, Rapid City, South Dakota, United States of America, Rapid City, South Dakota, US
Price range: US$81–US$335 per night
Rating: 8.55

What guests think

Across recent reviews, Elevation Inn & Suites, Trademark Collection by Wyndham is frequently praised for clean, spacious rooms, comfortable beds, and a convenient location near downtown, The Monument, highways, and the airport, with many guests highlighting friendly, helpful staff.

Common frustrations include repeatedly broken hot‑tub jets, spotty internet/TV, weak or unreliable shower hot water, and an inconsistent breakfast that can be crowded or run out of items. Several reviews also cite maintenance lapses and noise, and there are multiple reports of bed bugs alongside occasional comments about dated areas or strong pool chlorine. Expect a generally comfortable, well‑located stay with friendly service, but check facilities and room condition if these issues matter to you.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Pool is generally usable, but many reviews report the hot‑tub jets not working or only lukewarm. The gym is basic, guest laundry/elevator performance can be hit‑or‑miss, and parking is straightforward.

Related guest reviews

8

Jennifer

9 Mar 2025

·

Stayed 1 night

Very clean and nice! Staff was very helpful. The reason for the average rating is that the hot tubs were more like a hot water tub, the jets didn’t work at all- was disappointing.

6

Bonnie

24 Jul 2025

·

Stayed 1 night

The jets were broken in the hot tubs but even worse the water temp in the shower would not stay hot. I mentioned this to the front desk at checkout, they said there was a leak and it was being worked on.

8

Wayne

28 Jul 2024

·

Stayed 6 nights

Great location to access interstate 90, North Street and Rushmore Road. Parking was plentiful and well-lit. Housekeeping staff were fantastic. Breakfast offerings were standard and OK. Hours were from 6am to 9am, seemed short. What I didn't like: 1. Advertised hot tubs did not work - jets were inoperable. We (and other clients) reported this to the manager/desk clerk on our first day July 21. We left on July 27 and they were still not working! Manager told us on Sunday night that the maintenance person was not available ....all week? No mention of compensation or solution. 2. When entering our room there was no light. A light switch by the door was inoperable. Upon first entering my wife stumbled over the coffee table. We could not see! Luckily she was not injured. We immediately reported this to the manager but nothing changed. The manager informed us that they would remove this switch and place a "blank cover plate" on the switch. This did not help in any way to fix the darkness upon entering the room. We resorted to leaving a table lamp on all the time. 3. Provide instructions for the use of the TV - very different operating system. 4. Desk clerk was more interested in his phone than clients. Customer service training needed.

10

Megan

27 Sept 2024

·

Stayed 1 night

Really nice hotel and rooms were amazing. Great hot tub pool area and breakfast. Only bad thing was that jets were out on the hot tub.

6

Neal

28 Jul 2024

·

Stayed 2 nights

The gym was the size of my walk-in closet and did not have free weights. The toilet seat wobbled and was uncomfortable. Breakfast was chaos and not well laid out. The hotel itself was quiet. The beds were comfortable.

6

Marlin

26 Aug 2025

·

Stayed 1 night

This property seems to be lacking maintenance. It is close to being a great place to stay, but it has problems everywhere. The laundry rooms are conveniently located, but the clothes drier lint traps were clogged for both driers. Even after I cleaned all of them, drying performance was terrible, as though airflow was very low. We used both driers, with the same result. We only used the washing machine on level 4, but it left the clothes soaking, dripping wet. Our ironing board pad was very worn out, and one bed lamp only worked for a couple of minutes. The breakfast area doesn't have enough tables and chairs. The front desk staff were helpful, but they only know very limited English. It was overall a disappointing stay. It was overall a very

10

Mary

21 May 2025

·

Stayed 1 night

Liked everything except the 2 hot tubs only had 1 jet working ,

4

Timothy

18 Jun 2025

·

Stayed 1 night

Needs improvement. Cold pool. Good location.

6

Lisa

6 Dec 2023

·

Stayed 1 night

Stayed specifically at this motel because of the "two hot tubs." Extremely disappointed they weren't working. Would have stayed at another hotel had we known. Usually I'm not crabby about such things- I was wondering if it was just a fluke or shut down for the off-season.

8

Tammy

26 May 2025

·

Stayed 1 night

The hotel is nice and clean. The only reason for 4 stars is the hottub was not fully functional. Continental breakfast was wonderful.

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AI-generated summary based on recent guest reviews

Cleanliness

Many guests found the property and rooms very clean, with housekeeping praised. However, multiple reports cite bed bugs and occasional dirty or musty areas, so cleanliness appears inconsistent.

Related guest reviews

2

Dave

6 Jun 2023

·

Stayed 1 night

First thing I noticed walking in here was the strong mildew smell. Our room smelled strong of a perfume to cover another smell. Bathroom was so dirty and hadn’t been clean. The small shampoo bottle was half empty already. Nothing had been sanitized, everything was sticky. They definitely cut corners because there were no bags in the waste baskets. Toilet paper was near empty. Shower curtain rod was falling off the wall, shower mat had black marks all over it. Air conditioner wouldn’t work right. Kept turning off and on every couple seconds. Tv was very outdated and only has a few channels. The only semi good thing I have to say is that the bed was comfy but the sheets seemed to have been used and they just made the bed. Breakfast wasn’t very appealing either. They definitely cut corners on cleaning here. I will never stay at a Howard Johnson again. Photos online were very misleading.

2

Levi

13 Jul 2025

·

Stayed 1 night

We had unfortunately faced BEDBUGS while staying there! On 07/12/2025. The front desk ladies had seemed very unconcerned, I would stay very vigilant when staying and please check your beds. So very gross.

4

sam

24 Nov 2024

·

Stayed 1 night

Our bed room sheets had stains on them

10

Kenneth

10 Oct 2025

·

Stayed 1 night

While the check-in was rudimentary, all of that was relieved when I arrived at a clean room with a firm mattress. This hotel just outside of downtown was perfect for my overnight stay.

10

Beth

11 Jul 2024

·

Stayed 1 night

Very clean and updated! Good property!

10

Hannah

28 Nov 2025

·

Stayed 1 night

The rooms were extremely clean and the overall environment was amazing!!!

4

Gretchen

18 Jul 2025

·

Stayed 1 night

For starters,we checked rating which was like 8.2.. read the first couple reviews which were great. I checked into room 233 and my son checked into 430. Immediately live bed bugs were in room 430 and we took pillow with bug down to front desk. Clerk took the pillowcase off and put my kids in 406. Pool had excessive amount of chlorine in it. Rooms were clean except behind doors and in corners. My bedsheets had brown marking on them and put on sloppy and inside out..just lazy on houskeeping..After reading more reviews, more about bed bugs on 2nd floor and 4th floor, i had geebie jeebies all night and actually I stayed in my car because I did not want to offend my son and his wife..I spoke to the kid at checkout the following morning and my children were not around. His comment was, " well this is South Dakota and we have bugs!" I definitely would not recommend this place to a friend! I have a vidoe if youd like to see it!

4

Faye

19 Aug 2024

·

Stayed 2 nights

We got bed bugs.

10

Ravishankar

13 Jul 2024

·

Stayed 2 nights

Rooms were well kept and clean.

10

Marla

21 Sept 2025

·

Stayed 1 night

The staff was so friendly and helpful!! The room was super clean and comfortable. I texted them to see if I could check-in a little early and they called me within 5 minutes and said " Absolutely ". Very impressed with them! I won't stay anywhere else!

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Rooms

Rooms are spacious and quiet with very comfortable beds, and some offer two king beds or suites. Downsides mentioned repeatedly include weak shower pressure or hot water, and unreliable Wi‑Fi/TV systems.

Related guest reviews

10

Ian

2 Sept 2025

·

Stayed 3 nights

A nice variety for breakfast. The TV was hard to navigate and local channels were not available.

8

Brian

28 Sept 2024

·

Stayed 2 nights

Service and room were fine. Shower Water pressure and WiFi were terrible

8

Tracy

23 Jul 2025

·

Stayed 1 night

The people shine here. Staff are genuinely friendly! The photos online are much nicer than the facility is in person, but the price is fair and it is almost easy to overlook given the pluses. The shower sucks. The pressure is below average and to adjust the handle to get hot water is exhaustive. I didn’t really get a hot shower. There is a tub, however. The king bed was clean and very comfortable with lots of pillows. TV is a bit wonky to use but ok. The breakfast features a pancake machine AND two Belgian waffle makers (a first) along with the usual eggs, meats, bread-y stuff and oatmeal. It’s nicely done. (Kids would love all the waffle condiments!!) Parking is easy and free and the place feels safe.

10

Marissa

5 Aug 2023

·

Stayed 1 night

Very nice hotel. Very nice staff. Loved we had a room with two king beds inside. Never seen a hotel have two king beds in one room!! Very spacious and clean. Would definitely stay again! ⭐️⭐️⭐️⭐️

10

Sheila

27 Sept 2025

·

Stayed 1 night

The beds were very comfortable and nice restaurant next door.

10

James

1 Sept 2025

·

Stayed 4 nights

This is a really nice hotel. It's convenient and easy to get in and out of. The only setback was the internet. It was sporadic and I had to connect my phone over and over. Even the streaming option on the TV went out sometimes. Hotel staff are aware and said they are working with the vendor to resolve. Other than that, it was great!

6

April

18 Aug 2025

·

Stayed 1 night

Pros:Property was clean and quiet. Easy check-in. Staff was friendly. Con’s: Room temperature was 72 degrees upon arrival, turned thermostat down to 66 degrees, and was 70 degrees at checkout. The water pressure for the shower was low, and ran out of hot water.

10

Mark

27 Nov 2023

·

Stayed 1 night

Great beds, pillows, quiet and safe area, thoroughly enjoyed the stay!!

10

Mark

28 Sept 2025

·

Stayed 3 nights

Downtown access from hotel is quite convenient if you cut through the high school and the park. Lots of great restaurants nearby! Our room was huge with 2 king beds. Very clean and comfy with nice bathroom. Staff was great!

8

Vance

7 Apr 2025

·

Stayed 2 nights

We had a good experience here as a family of 5. Nothing overly special but also nothing that would make me not stay again. Pool was clean and the room was clean. The tv we had was a newer model then most but had a terrible picture. The shower was by far the worst part very little pressure. However the pool shower worked better so it wasn't too big of a deal.

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Service

Service is often friendly, accommodating, and proactive, with staff frequently called out by name. A few guests experienced check‑in issues, billing errors, or an unhelpful attitude.

Related guest reviews

10

Stephen

10 Oct 2025

·

Stayed 5 nights

The entire stay was excellent. Staff friendly and helpful. Julie greeted us each morning at breakfast; she was a delight. energenic, friendly, and worked very hard to ensure excellent breakfast experience. Location of hotel was perfect; close to downtown Rapid City, and easy access to major roads. Hotel was clean; staff friendly and efficient. Will look forward to returning!

10

Maureen

22 May 2024

·

Stayed 1 night

Front desk was friendly and very helpful! Anna and Danni were great! Room was big and, while a bit old and tired, clean. The bed was firm and comfortable. Breakfast was complimentary and billed as Continental, but had waffles, eggs, sausages, yogurt, oatmeal, and bagels/toast plus juices and coffee/tea. Would definitely return here uf I'm in Rapid City again!

10

Thomas

29 Sept 2025

·

Stayed 1 night

One of the check in clerks had a bad attitude

10

Stephanie

16 Sept 2025

·

Stayed 2 nights

Great staff - I want to call out Andres and the other guy at reception (perhaps Dani) for great service on check-out and helping us safely dispose of some camping gear we couldn’t fly home with. Made my day! More broadly the hotel was perfect and clean, with other staff really kind and friendly. Would gladly stay again

4

Jonathan

20 Jul 2025

·

Stayed 1 night

Well i set check in for 4:30 when check in is at 4, ended up not getting there till 5:30pm and was told my room wasnt ready, um what check in was 4pm. So i had to sit there and wait for them to figure it out. Wasnt offered anything for the inconvenience. Tbh probably wouldnt stay there again

10

Crystal

2 Dec 2025

·

Stayed 1 night

The power was out in the city when we arrived, the staff met us at the door with flashlights to help us get checked in and took us to our rooms. They were super accommodating even with no power. Luckily that evening it finally came back on any the great service didn't stop

2

Mayce

8 Dec 2022

·

Stayed 1 night

We were charged double because their system malfunctioned saying we didn’t pay even though we showed our receipt.

10

Marla

21 Sept 2025

·

Stayed 1 night

The staff was so friendly and helpful!! The room was super clean and comfortable. I texted them to see if I could check-in a little early and they called me within 5 minutes and said " Absolutely ". Very impressed with them! I won't stay anywhere else!

10

Misi

30 Sept 2025

·

Stayed 2 nights

The ladies that checked us in made up for the total jerk working Sat 9/27 that called me and was really disrespectful and rude! We almost canceled because of him. Rooms were nice and clean, great water pressure in shower. Wonderful breakfast

8

Larry

4 Apr 2023

·

Stayed 1 night

The only thing really wrong was the snow removal near the entryway in the rear of the property that day. There was none. Even if there was only one staff member it wouldn't have taken much to at least clear a small path around the entrance. For those with disabilities, it was a challenge to navigate. The night clerk was rude at times when asked simple questions.

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AI-generated summary based on recent guest reviews

Location

Convenient base near downtown Rapid City and The Monument, with easy access to I‑90 and the airport. Several reviews also note a quiet area and simple walks or short drives to restaurants and shops.

Related guest reviews

10

Stephen

10 Oct 2025

·

Stayed 5 nights

The entire stay was excellent. Staff friendly and helpful. Julie greeted us each morning at breakfast; she was a delight. energenic, friendly, and worked very hard to ensure excellent breakfast experience. Location of hotel was perfect; close to downtown Rapid City, and easy access to major roads. Hotel was clean; staff friendly and efficient. Will look forward to returning!

8

Gordon

24 Nov 2025

·

Stayed 1 night

Good location about 30 min. From Mt. Rushmore

10

D.S.

21 Sept 2025

·

Stayed 1 night

As close to the airport as you can stay

10

Carol

2 Oct 2025

·

Stayed 1 night

Quiet area yet close to shopping and restaurants.

10

Michelle

6 Jan 2025

·

Stayed 1 night

Nice hotel, clean and safe. Quick trip to the airport

10

Tierra

11 Jul 2023

·

Stayed 1 night

Was easy to get to. Located in a decent area. Best part was how clean it was kept! Breakfast had tons of options, pancakes, waffles, eggs, sausage and cold cereals, oatmeal’s. Definitely will stay again!

10

Karen

27 Jun 2024

·

Stayed 2 nights

We loved the location of the hotel. It was right off the highway but also within walking distance to downtown. Even in this location, the hotel was quiet. The staff was helpful in giving advice about getting around town. The breakfast area was very crowded both days we were there, it was hard to find any seating. The one day they didn't have any eggs for breakfast. There were other choices but we were disappointed.

10

Sherrie

27 Aug 2024

·

Stayed 3 nights

Great location near downtown. Very neat and clean, great service. Bed was comfy

10

Kelly

22 Jun 2024

·

Stayed 3 nights

The location was great. Easy access to get to and out to attractions.

8

Andrea

18 Aug 2025

·

Stayed 1 night

Hotel close to the city center, 15 minutes walking, good breakfast.

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AI-generated summary based on recent guest reviews

Dining

Breakfast ranges from good to disappointing: on good days there's decent variety, but many guests found items missing, machines broken, or proteins limited, and the area can get crowded. Some stays mentioned an evening happy hour.

Related guest reviews

10

BRIAN

19 Sept 2025

·

Stayed 1 night

The hotel is beautiful inside and out. Our room was clean and pretty. The bathroom floor looked clean but old. The fixtures in the bathroom area leave much to be desired. We couldn't get our tv to switch from a foreign language to English for directions, so we just had to keep trying until we got the remote working. Other than those small things, the room was very quiet, comfortable, and had all the amenities. Breakfast was wonderful!

10

Sam

26 Nov 2025

·

Stayed 1 night

Clean rooms, clean pool, good breakfast, and great staff! Price was the best as well

8

Karla

25 Jul 2024

·

Stayed 3 nights

Overall the hotel was fine. Breakfast left a lot to be desired. I was there for 3 days and the waffle machine, pancake machine were broke all days, they were out of lots of items, eggs were microwaved, sausage was dry and hard, no milk or fruit. The 2 young girls working did not care if they were out of anything and never cleaned tables. Would not recommend the breakfast. Would stay at hotel again if in town.

8

Jeff

18 Sept 2025

·

Stayed 1 night

It appeared the Facility has been in service for a number of years as various remodels were discernible. The breakfast was not good. Biscuits for biscuits and gravy were barely thawed. Cold and hard. Bacon/ham was not fully cooked. Scrambled eggs lacked flavor and there was a lot of moisture in bottom of serving pan.

10

Donald

20 Sept 2025

·

Stayed 1 night

Nice place. Very good breakfast.

8

Nicole

29 Oct 2024

·

Stayed 2 nights

Room and hotel was great. Breakfast was lacking. Waffles and biscuits and gravy. No eggs, no meat, no milk, no cereal.

10

Karen

27 Jun 2024

·

Stayed 2 nights

We loved the location of the hotel. It was right off the highway but also within walking distance to downtown. Even in this location, the hotel was quiet. The staff was helpful in giving advice about getting around town. The breakfast area was very crowded both days we were there, it was hard to find any seating. The one day they didn't have any eggs for breakfast. There were other choices but we were disappointed.

10

Jeffrey

26 Mar 2025

·

Stayed 1 night

Convenient, Safe, Quiet & Priced Right!! Breakfast is the bomb!! A must stay

6

Neal

28 Jul 2024

·

Stayed 2 nights

The gym was the size of my walk-in closet and did not have free weights. The toilet seat wobbled and was uncomfortable. Breakfast was chaos and not well laid out. The hotel itself was quiet. The beds were comfortable.

6

Carole

28 Jul 2024

·

Stayed 1 night

Not at all what I expected from what I paid for and viewed on site dirty rugs hallway floor and breakfast room filthy no food broken down appliances waffle maker no food or fruit coffee was good

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$64
February	US$86
March	US$76
April	US$60
May	US$110
June	US$172
July	US$181
August	US$178
September	US$138
October	US$107
November	US$78
December	US$69

Su	Mo	Tu	We	Th	Fr	Sa
				1 $138	2 $135	3 $126
4 $93	5 $88	6 $96	7 $109	8 $191	9 $335	10 $326
11 $117	12 $90	13 $84	14 $87	15 $96	16 $126	17 $118
18 $83	19 $84	20 $84	21 $81	22 $95	23 $198	24 $191
25 $82	26 $84	27 $118	28 $84	29 $130	30 $145	31 $145

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $187	18	19 $194
20 $127	21 $139	22	23 $218	24 $224	25 $212	26 $180
27 $121	28 $139	29 $122	30 $126

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Monthly average prices

About this property

Location

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What guests think

Property policies

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Security deposit

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FAQs about Elevation Inn & Suites, Trademark Collection by Wyndham Downtown Rapid City- Walking Distance To The Monument

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