Is parking available at the property?

Free self-parking is available on-site, but it is limited.

What breakfast options are offered?

Cooked-to-order breakfasts are available daily from 7:00 AM to 11:00 AM for a fee, approximately USD 5.00 to 20.00 for adults and USD 5.00 to 15.00 for children.

Are pets allowed at the hotel?

Pets are allowed in specific rooms only, with a fee of USD 25 per pet, per night. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is from 3:00 PM, and check-out is until 11:00 AM. Early or late check-in/check-out may be available upon request and could incur additional charges.

What accessibility features does the hotel offer?

The property features step-free entrances and wheelchair-accessible facilities in public areas and rooms. Elevators are available for easy access to different levels.

Where is the hotel located in relation to local attractions?

The hotel is centrally located in Gatlinburg, within a 15-minute walk of Gatlinburg Space Needle and Gatlinburg SkyPark. It is approximately 0.9 miles from Anakeesta and Ripley's Aquarium of the Smokies.

Does the hotel have a swimming pool?

Yes, the hotel features an indoor pool, a seasonal outdoor pool, and a hot tub. The seasonal outdoor pool is open from April to October.

What are the policies for children staying at the hotel?

Up to 2 children aged 12 years and younger can stay for free when occupying the parent or guardian's room, using existing bedding.

Are extra beds or cribs available at the hotel?

Rollaway beds are available for a fee of USD 10.00 per day, and guests should request this in advance. Cribs are not mentioned in the provided information.

Sidney James Mountain Lodge in Gatlinburg

Average nightly price at Sidney James Mountain Lodge by month, last 12 months (USD)
Month	Average price
January	US$54
February	US$58
March	US$74
April	US$64
May	US$81
June	US$74
July	US$95
August	US$78
September	US$86
October	US$101
November	US$79
December	US$80

What guests think

Across many reviews, Sidney James Mountain Lodge is praised for friendly staff, a quieter yet convenient location near Gatlinburg’s strip, and multiple pools with a standout indoor area, while rooms and facilities show their age and vary by building.

Cleanliness feedback is mixed, with some spotless stays but recurring reports of musty odors, worn carpets, and pests. Parking can be tight, bathrooms run small, many rooms lack microwaves, and daily housekeeping is limited. The on-site cafe adds convenience, yet there’s no free breakfast and pricing or hours can feel inconsistent. Expect a value stay in an older property with strong location benefits.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Multiple pools, including a popular indoor area with hot tub, are a highlight, and the on-site cafe and trolley stop add convenience. Parking is tight, some features are dated or removed (e.g., sauna), and occasional maintenance issues are noted.

Related guest reviews

10

Sandra

30 Oct 2025

·

Stayed 3 nights

Clean rooms, great hospitality, pet friendly, awesome pools and hot tub.

8

LISA

25 Oct 2025

·

Stayed 1 night

room was dated. stains on ceiling. bed was uncomfortable. but the pool and spa was fanatic!

10

Mike

25 Oct 2025

·

Stayed 4 nights

Great room, the outlets didnt really work so it was hard to charge the electronics. The bathroom door was damaged The food was in the main building but had to pay for it. No free breakfast. Parking was limited

8

Vickie

3 Oct 2025

·

Stayed 3 nights

Great place to stay. Friendly staff and convenient location. In quieter part of Gatlinburg away from noise of Parkway, yet on trolley route. It is near city park and river for quiet walks. Great indoor pool. Only downside is lack of daily housekeeping to empty trash and replenish towels. Had to fetch own fresh towels from office.

10

Noelle

22 Jul 2025

·

Stayed 2 nights

Beds and pillows were very comfortable! Nothing fancy, but good enough for us to crash out after long days. Parking is free, but can be very tight and I don't think there's actually a spot for every guest. If you get a good spot, don't leave, it won't be there when you get back!

6

Andrew

19 Jul 2025

·

Stayed 2 nights

Understandable the hotel is in the woods. But there were bugs inside the room and the jacuzzi was subpar the jets barely worked.

10

Stephen

10 Jul 2025

·

Stayed 3 nights

I really love this place. The staff was so friendly. Check in was quick and easy which was really good because the lobby was full. The property itself was very nice. The rooms were clean and cool. The AC worked well. The trolley stops in front of the main building, that was very nice. They have 3 pools and they are clean. I will 100 percent be going back in the fall. Great little spot!!

8

Leah

8 Jul 2025

·

Stayed 2 nights

The property is amazing with 3 pools! One inside is very nice with a cave and waterfall, however you can not enter the waterfall area. The room is a little outdated but nothing majorily wrong only issue at all is how small the bathroom is. You barely have room to move. The staff is very friendly and accommodating. Breakfast is not included but has a pool side restaurant which is nice. Area is pricey but thats expected. Stayed in July of 2025 and would definitely stay again. Would be 5 stars except the bathroom

6

Toby

27 Jun 2025

·

Stayed 2 nights

Spa tub in the room was nice but very loud. Right over the check in desk. The Sauna has been removed but its still on the website. That was one of our reasons for booking at Sydney James. Update the photos and take off the things that aren't there anymore.

4

Shaun

26 Jun 2025

·

Stayed 2 nights

We love the Sidney James. But, we unfortunately won’t be stay here anymore. The creek rooms have lost their appeal with the parking lot now taking over the view. There use to be trees and the creek and now all you see is parking lot and creek. lol. The parking has gotten ridiculously worse. If you aren’t in the room by 6 or earlier you won’t find a spot to park. Otherwise, the beds were comfortable and the room was nice.

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Cleanliness

Reports range from very clean rooms to recurring issues like musty odors, worn or dirty carpets, pests (roaches/bugs), and inconsistent in-stay housekeeping.

Related guest reviews

10

Michelle

6 Nov 2025

·

Stayed 3 nights

Clean spacious rooms. Ease of check in/out! In a great spot right off the strip !

4

Fred

29 Oct 2025

·

Stayed 3 nights

Hotel and staff good but they have a insect problem

2

Austin

5 Oct 2025

·

Stayed 2 nights

Quarter sized bugs on the ceiling both nights, lobby smelt like pure weed each time i went in, wallpaper peeling more for bikers wanting a low stay

6

Jackie

21 Sept 2025

·

Stayed 2 nights

Hot tub was busy with kids all three times we went down there. The jucuzzi tub in the room was not clean enough to use. We found the shower dirty on the base and the toilet was not clean. Air vent in bathroom needed cleaned. Room was good size. Furniture and carpet were dated and worn. I thought it was loud between noise outside and air condition unit cycling on and off loudly.

10

Rachael

2 Aug 2025

·

Stayed 2 nights

As someone who has been in hospitality for 25 years and currently works at the number one treehouse resort in America that is a five-star experience, I was absolutely thrilled with this hotel. The history, it was built so long ago, but nice. And the best part is the people. I felt like I was walking into myself. Meaning, these people know how to treat their guests. It was always pleasant. We had a room on the top floor with a Riverview. Even though off the balcony you're looking at another hotel it is still peaceful. The bed was comfy, but best of all, I searched through the entire hotel room looking for dirt or something that was not cleaned. I even pulled the filters and the AC and everything was absolutely spotless! We're talking the bottom of the toilet, behind the door in the bathroom in the corner, under the sink everywhere and everything was perfectly clean! Extremely close to the parkway. Across from log cabin pancake House. On the same road as roaring forton motor nature trail which is amazing. Spectacular indoor and outdoor pool and a restaurant on site!

8

April

4 Jul 2025

·

Stayed 2 nights

Our room was just ok. It was clearly an older building, and a little outdated. The room smelled musty, and old. They have a BIG problem with dampness in the rooms. They need to invest in dehumidifiers. Crawling into a damp bed, and resting my face on damp pillowcases isn't my idea of comfort. Everything in our suitcases quickly became damp as well, which meant that everything was wrinkled terribly. My hair was a frizzy nightmare each morning. The hinges on the inside of the door were rusty. There were some patched spots on the door where old hardware had been removed and had been filled in with putty, and there was a gap under our door where you could see daylight coming in from outside. Our room was across the street in a separate building. I wasn't aware that we'd have to cross a 2 lane road to get from our room, to the office, indoor pool, and cafe'. I feel misled by the pictures on Travelocity. It seems like they show the nicer rooms, and grab your attention with the pictures of the indoor pool area, private balconies, and creek view. You have to pay a lot more for creekside rooms, so we chose not to get one. I thought we'd at least have a private balcony. We did not. We were on the first floor, right next to a soda machine and the stairway for people to go upstairs, and we had a single chair outside our door to sit on. I had hoped to unwind outside the room at night, but there was zero privacy in that busy area.

6

joshuwa

24 Oct 2024

·

Stayed 4 nights

Affordable. Was clean. Sweet pools. But old building with Roaches. IDK if thats because its old or because the south has a problem with bugs.

4

Teresa

13 Jul 2024

·

Stayed 2 nights

I came home with over 20 bed bug bits and I was only there two nights. I will never stay there again or recommend it to anyone

6

Duane

12 Jul 2024

·

Stayed 3 nights

The outdoor pool was best area. Thankfully the weather was great so after daily adventures we could go stay at pool. The balcony overlooking creek was covered in large spiderwebs, seen 2 large spiders. Stayed 3 nights, never had housekeeping stop in to even get trash. Bottoms of our feet would turn black after walking inside room. Each day there were centipede worms in bathroom. Bathtub didn’t drain well, tub would be half full before finishing shower.

2

Linda

31 May 2024

·

Stayed 3 nights

There was no housekeeping service for our 3 day stay. We were not told this until we checked in. The carpet was so filthy the bottoms of our feet got black walking on the carpet barefoot.

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Rooms

Rooms are older and vary by building; bathrooms are small, some balconies are tiny or face parking lots, and many rooms lack microwaves. Noise can carry near the pool or elevator, and comfort and maintenance (outlets, fixtures) are mixed.

Related guest reviews

6

Richard

12 Oct 2025

·

Stayed 2 nights

Gummies in bed. Hairs in bed. Kids yelling and running around at night. Kids screaming at hot tub.

10

Pamela

9 Oct 2025

·

Stayed 1 night

Great value for the location and amenities! Bathroom and vanity area dated but clean.

6

Jackie

21 Sept 2025

·

Stayed 2 nights

Hot tub was busy with kids all three times we went down there. The jucuzzi tub in the room was not clean enough to use. We found the shower dirty on the base and the toilet was not clean. Air vent in bathroom needed cleaned. Room was good size. Furniture and carpet were dated and worn. I thought it was loud between noise outside and air condition unit cycling on and off loudly.

6

Tonia

14 Sept 2025

·

Stayed 2 nights

Room was older, dated with crunchy brown carpet and musty smelling.

10

Lindsey

30 Aug 2025

·

Stayed 1 night

Rooms were clean but definitely needed some repairs. The beds were very firm and my back was not forgiving. On the other hand the staff was very wonderful and we really enjoyed the pool area. We had a room with a balcany on the creek and did not realize the balcany was so small theres no seating. Still nice to have though. Unfortunately for us no bears on the creek during our stay

6

Rebecca

6 Jul 2025

·

Stayed 2 nights

The rooms are outdated. The window seals were broken and the water in the shower couldn’t maintain temperature. It was either way too hot or cold. We were moved to a different room for our last night. It was better and the water worked.

4

Bobby J

5 Jul 2025

·

Stayed 5 nights

No in room microwave no table to have a in room meal Carpet old and looked dirty stayed in room # 163

6

Nedra

2 Jul 2025

·

Stayed 1 night

Great location off the strip but still walking distance from down town. The downside was the carpeting in the room needs replacement. Our socks got snagged on carpet staples with one puncturing my toe.

10

Cheyenne

30 Jun 2025

·

Stayed 1 night

It was a little outdated. But it was still a great place. Lots of amenities. The staff was amazing. My only complaint is that there is only one microwave and it’s in the lobby. The rooms didn’t have a microwave. And the hotel had an odd smell. But everything else was perfect

6

Asad

4 Aug 2024

·

Stayed 2 nights

Having a creek view is very relaxing and the whole family enjoyed the view and rocking chairs. The property is extremely outdated and definitely needs a refresh. The beds were extremely dented and the pillows were hard. The decor was old which is fine honestly but there was no comfort I slept poorly the whole time. The queen’s are also extremely small and I wouldn’t be surprised if they’re fulls. The exterior looks poor and can use some paint but it didn’t affect my experience like the beds.

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Service

Staff are frequently described as friendly, helpful, and responsive, with easy check-in and occasional upgrades. A few reviews note slow follow-up or inconsistent rule enforcement.

Related guest reviews

10

Chris

5 Nov 2025

·

Stayed 1 night

The room was great. IT's an older hotel but it's clean. The staff super nice. I like that it's a family owned hotel.

4

Roxanne

17 Oct 2025

·

Stayed 4 nights

The bed didn't not have a box spring just slats and then the mattress. The grab bar in the shower was broken off and the towel bar was only held by paint. The mirror above the bed was ready to fall down. We had breakfast at the cafe and it cost us 37 dollars for 1 piece of French toast and 2 sausage patties that were about the size of a quarter. When we checked out my husband let the young man at the desk know these problems and he could have cared less didn't even respond.

8

Chandler

3 Oct 2025

·

Stayed 3 nights

When I first checked in I was a bit shocked and wasn’t sure why it had such a high rating, but it grew on me as the days went by. The ladies that were at the front desk were very friendly at check in—I was more so shocked when I first entered the room. But overall, it is a great place for the price. It’s older and the rooms could use better renovations. It was fairly clean. The pools were very clean and well maintained. The hot tub was very hot and has a nice vibe with some LED lights around it. The walk into town isn’t too bad but it is nice to have the trolley pickup right up front. I paid the extra few dollars for a creekside room and don’t regret it a bit. Sitting by the creek was really enjoyable with the bonus of being able to people watch with the hotel across the creek. There is a black bear that comes around and we were lucky enough to see it 2 of the 4 days we were there. Overall I would stay here again. If you’re looking for a budget option that’s still close to downtown and has pools/a hot tub this really is the best option.

6

Jordan

6 Sept 2025

·

Stayed 2 nights

Front desk was very helpful and kind. No

10

Elizabeth

21 Jul 2025

·

Stayed 3 nights

The location is great! The staff were friendly and helpful. The room was clean and well stocked. We will definitely return.

8

Kellie

30 Jun 2025

·

Stayed 2 nights

Had to change rooms but manager was nice and helpful

10

Meghann

9 Feb 2025

·

Stayed 2 nights

Wonderful trip and awesome employees who are so helpful

8

James

2 Jan 2025

·

Stayed 3 nights

Rooms were clean. They did not have daily maid service. Had to get what was needed from front desk. Room had a gas fireplace, small balcony for sitting out on to watch traffic, or in our case, new years 2025 fireworks. The room had a nice shower/tub, very clean. They had a small dorm style fridge, yet NO MICROWAVE in room. Nearest microwave was down in the lobby. Bed was LARGE, but could make use with a pillow topper as it was rather firm, stiff, unforgiving..Trolly stopped in front of motel area. Easy transportation to downtown shopping area and aquarium. Sydney James motel had an indoor and outdoor pool area. Towels were provided. Indoor pool was over run with poorly behaved children. This was the fault of free range parents, not the motel. This was at 7 to 1030 pm. Motel had a hot tub. Specifically stated ADULTS ONLY, yet free range parents thought the children should have use of this adult sanctuary of relaxation. Motel did nothing to enforce their rules. No breakfast provided. Small, professionally run snack bar right outside of pool area. Open 7am to 10pm. Good food. Standard breakfast fare. Pancakes, bacon, sausage, eggs, toast, jelly, french toast. Then lunch was selection of hot dogs, burgers, and various sandwiches. Evening they had a few plate dinners. Several quick heat and eat type desserts. Other than enforcing the adult only hot tub rule, the staff was friendly and helpful.

8

Danielle

10 Dec 2024

·

Stayed 3 nights

The staff was friendly and helpful, and the indoor pool and hot tub were great. However, the maid service was inconsistent, with no daily visits, and no bed making or vacuuming on weekends. Additionally, towels had to be collected from the front desk, although the staff was pleasant about it.

10

Jennifer

8 Dec 2024

·

Stayed 1 night

The front desk was amazing! We stayed here after a rough experience with another hotel and couldn’t have been more pleased with customer service, room accommodations, and location. The room was clean, the front desk was beyond helpful and kind, and the pool was so fun and clean.

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Location

Quiet side-street setting that’s walkable to the Parkway, with a creekside backdrop and a trolley stop at the door. Many appreciate being close to attractions but away from the crowds.

Related guest reviews

10

Paul

29 Oct 2025

·

Stayed 1 night

Nice location. Clean.

10

Michelle

25 Oct 2025

·

Stayed 7 nights

Quiet out of the way of thd main traffic. Stream is lovely.

8

Vickie

3 Oct 2025

·

Stayed 3 nights

Great place to stay. Friendly staff and convenient location. In quieter part of Gatlinburg away from noise of Parkway, yet on trolley route. It is near city park and river for quiet walks. Great indoor pool. Only downside is lack of daily housekeeping to empty trash and replenish towels. Had to fetch own fresh towels from office.

8

Kathy

3 Aug 2025

·

Stayed 1 night

Pet friendly motel in great location. The rooms are somewhat dated BUT clean, comfy bed, fantastic price! The best thing was the beautiful park 1/2 block away to walk our dog.

10

Natalie

31 Jul 2025

·

Stayed 4 nights

Walkable to all of the “the strip” as I like to call it, which is super convenient, but it’s far enough away to not feel constantly surrounded by crowds when you’re at your room. Super close to the National Park and easy to access. We saw a bear from our balcony two separate nights which was also super cool.

10

William

8 Jul 2025

·

Stayed 3 nights

We really enjoyed our stay. The rooms was great, especially for the price. The location is great… an easy walk to the main strip of Gatlinburg or use the on site city Trolley stop(free).

10

Huangen

21 Jun 2025

·

Stayed 1 night

Nice location for visiting the area.

10

Sonja

10 Jun 2025

·

Stayed 2 nights

The staff were great and the property was clean. Location was close to everything but far enough away to where you didnt hear everything.

10

Jon

31 Dec 2024

·

Stayed 3 nights

Great experience at Sidney James. Bit of a walk to town, especially with kids, but the trolley stops right at the hotel so no worries. Great pool.

10

Jason

8 May 2024

·

Stayed 2 nights

Far enough from the hustle and bustle of the main drag, but close enough to walk to it. Staff was very friendly and outgoing.

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Dining

The on-site cafe is convenient and praised by some, but there is no free breakfast, prices can feel high, and hours or availability are inconsistent.

Related guest reviews

10

Mike

25 Oct 2025

·

Stayed 4 nights

Great room, the outlets didnt really work so it was hard to charge the electronics. The bathroom door was damaged The food was in the main building but had to pay for it. No free breakfast. Parking was limited

10

Amanda

15 Aug 2025

·

Stayed 4 nights

Very nice option for budget friendly travelers. Love that it’s on the bus route so no need to drive in a busy town. Good at the restaurant was actually super good. Give it a try:) thank you for a good experience.

10

Barbara

3 Aug 2025

·

Stayed 3 nights

We loved the spacious room. Bathroom was on the small size. The fireplace was unique in the corner. I loved the rocking chairs that were out on the balcony. The Poolside Cafe was a nice place to eat. Not much of a wait for food. We had breakfast and a dinner there.

8

Nathan

13 Jul 2025

·

Stayed 2 nights

Needs a bit of updating. Carpets need replacement. The jacuzzi needs maintenance. Took an hour to fill the jacuzzi. Curtains needs fixing and better way to block out the parking lights. Didnt get a chance to try to pool. But the poolside cafe was good. Bit over priced for what you get.

8

Eric

10 Jan 2025

·

Stayed 2 nights

It was nice, I went twice and the pool side cade was closed both times and the front desk had told me it was open. Otherwise it was good.

8

James

2 Jan 2025

·

Stayed 3 nights

Rooms were clean. They did not have daily maid service. Had to get what was needed from front desk. Room had a gas fireplace, small balcony for sitting out on to watch traffic, or in our case, new years 2025 fireworks. The room had a nice shower/tub, very clean. They had a small dorm style fridge, yet NO MICROWAVE in room. Nearest microwave was down in the lobby. Bed was LARGE, but could make use with a pillow topper as it was rather firm, stiff, unforgiving..Trolly stopped in front of motel area. Easy transportation to downtown shopping area and aquarium. Sydney James motel had an indoor and outdoor pool area. Towels were provided. Indoor pool was over run with poorly behaved children. This was the fault of free range parents, not the motel. This was at 7 to 1030 pm. Motel had a hot tub. Specifically stated ADULTS ONLY, yet free range parents thought the children should have use of this adult sanctuary of relaxation. Motel did nothing to enforce their rules. No breakfast provided. Small, professionally run snack bar right outside of pool area. Open 7am to 10pm. Good food. Standard breakfast fare. Pancakes, bacon, sausage, eggs, toast, jelly, french toast. Then lunch was selection of hot dogs, burgers, and various sandwiches. Evening they had a few plate dinners. Several quick heat and eat type desserts. Other than enforcing the adult only hot tub rule, the staff was friendly and helpful.

6

Laura

1 Jan 2025

·

Stayed 1 night

Hotel is definitely older, but very clean and very friendly staff. We had a none working Tv in the room and it took 2 calls to the front desk before anyone fixed it. We went to the cafe at around 8:30 pm to get food, and it was EXTREMELY overpriced and tasted awful. We paid $50 for a Philly and a quesadilla with 2 cokes! The Philly was on really greasy Texas toast with onions and peppers that tasted like they had gone bad. The meat in the quesadilla was overcooked and hard. We ended up throwing the food away and going to bed hungry. It’s a quaint old hotel and I loved the creek behind us. Too bad our view was a parking lot. We won’t be staying there again.

6

Jody

27 Dec 2024

·

Stayed 1 night

Property and rooms are dated but adequate and clean. Bathroom was quite small. Kids enjoyed the pool and front desk was friendly. We booked because there was an advertised free breakfast....but there isn't. "Breakfast included" means you can purchase a meal at the cafe.

10

Autumn

4 Dec 2024

·

Stayed 2 nights

Great customer service, warm room and restaurant on site.

8

Tiffany

10 Oct 2024

·

Stayed 2 nights

The breakfast was a lot to be desired, but cut the hunger light out. The room was nice staff friendly.

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Su	Mo	Tu	We	Th	Fr	Sa
1 $65	2 $65	3 $65	4 $71	5 $78	6 $113	7 $147
8 $68	9 $67	10 $68	11 $72	12 $81	13 $113	14 $129
15 $79	16 $76	17 $76	18 $79	19 $82	20 $119	21 $162
22 $89	23 $89	24 $82	25 $99	26 $161	27	28 $195
29 $80	30 $76

Sidney James Mountain Lodge

Prices for Sidney James Mountain Lodge

Monthly average prices

About this property

Location

Room options

Single Queen Room No Pets

Queen Jacuzzi Suite No Pets

Creekside Two Queens No Pets

Standard Single Room

Room, 1 King Bed, Pets Not Allowed

Creekside Two Doubles No Pets

King Jacuzzi Suite No Pets

Room, 2 Queen Beds (No Pets)

King Bed Deluxe No Pets

Standard Room, 2 Queen Beds (Courtside Pet Friendly)

Guest reviews of Sidney James Mountain Lodge

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Sidney James Mountain Lodge

Considering this hotel for your Gatlinburg trip?

Prices for upcoming dates

Business details

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23	24
25	26	27	28	29	30 $137	31 $135