Name: Hyatt Place Memphis Wolfchase
Address: 7905 Giacosa Place, Wolfchase, Bartlett, Memphis, Tennessee, United States of America, Bartlett, Shelby County, US
Price range: US$96–US$194 per night
Rating: 8.6

What guests think

Across recent reviews, Hyatt Place Memphis Wolfchase is praised for clean, spacious rooms and friendly staff, with many appreciating the convenient location near I-40 and shopping, plus generally quiet stays.

Common drawbacks include small bathrooms, occasional maintenance or cleanliness lapses, and intermittent elevator or noise issues. Guests like the hot breakfast and variety, though some found quality average, replenishment inconsistent, or hours early. Several reviews mention convenient parking with security patrols but also report vehicle break ins and nearby abandoned buildings. Overall, expect a convenient, generally comfortable stay with some tradeoffs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Amenities include a small bar, pool, and on site EV charging; however, guests report elevator outages/cleanliness issues, occasional pool closures, and some broken gym equipment.

Related guest reviews

10

Bhumika

8 Jan 2025

·

Stayed 1 night

Easy and convenient EV Charging available on property.

10

Ahleena

23 Aug 2025

·

Stayed 1 night

Very kind staff and nice place. Has Tesla charger and dog area!

8

Jenny

16 Jun 2025

·

Stayed 3 nights

Friendly staff. Quiet location with great highway access. Many nearby restaurants and shopping. 15-20 minutes from Midtown/20-30 minutes to Memphis tourist spots. Appreciated having ice water available all day in lobby. One of two elevators was not operating during our 3-night visit so we sometimes used the stairs instead.

8

Roi

27 Nov 2024

·

Stayed 3 nights

Room are very nice and spacious The staff is nice Near shopping Center The elevator wasn’t clean Very far from city centre

8

Kendra

27 Apr 2025

·

Stayed 3 nights

The staff is friendly and the interior is nice and well kept. Breakfast is included until 9, wish it was open a bit later. They do have a bar, but it is small and has limited offerings. There are a wide variety of dining options and shopping within close driving distance.

6

Heather

8 Feb 2024

·

Stayed 1 night

None of the fitness equipment worked at all, all plugged in but old and broken.

4

John

20 Aug 2025

·

Stayed 1 night

Unfortunately when I selected this hotel, I had two items selected from the filters. I wanted a hotel with a bar and a restaurant. When I arrived, I found that they had neither. The rooms are great, staff is great but not as advertised. I did not want to have to travel to have a drink and eat dinner. They were kind enough to transport me to a restaurant & will come back to get me. I cannot stress how nice the staff is. But disappointed that the hotel is not as advertised.

10

Bradley Hassan

21 May 2025

·

Stayed 3 nights

Pool closed. Surrounding area needs a cleanup

8

Kevin

12 Aug 2025

·

Stayed 1 night

It was pretty nice. It has a standard small pool. Relatively quiet. Smallish bathroom but still not bad.

8

Krystal

9 Jun 2025

·

Stayed 1 night

Good stay, besides the elevator. The elevator was broken so there was only one for the entire floor hotel. We waited awhile for the elevator and then squished ourselves in when it arrived.

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AI-generated summary based on recent guest reviews

Cleanliness

Rooms and common areas are often described as clean, but multiple reviews cite lapses such as ants/bugs, dusty or dirty spots, odors, or missed details like leftover items and pet hair.

Related guest reviews

2

Valarie

1 Sept 2025

·

Stayed 2 nights

I would not recommend this property. Scam artist. Charge for early check in. Refused and room still dirty and full of previous guest blonde hair. AC was at a 60 degrees. Couldn’t adjust as heat came on. Refused to stay in these conditions for two nights. Front desk refused to adjust stay even though I left before checkout. No parking for handicap. Limited parking along with scary adandoned restaurant next door with overgrown weeds. Mold growing near AC unit. Not a good place to stay. Had to get replacement bedding due to lazy cleaning staff that did not change beds. Only stayed one night could not sleep another night in the bed.

8

Keshavia

26 Jun 2025

·

Stayed 2 nights

I really enjoyed the breakfast, and my kids loved going to their pool. The only issue that I experienced was the overall cleanliness of the lobby. There was some build up of dust and items that seemed to be tucked behind the sofa (general lobby cleaning concerns). Also, the lobby had a few flying insects (gnats/flies), which is probably expected during the hotter months with so many guests going and coming. But, when I called and requested that they have the staff to clean my room since we were staying for more than one night, the manager was able to accommodate my request and had my room cleaned during our family's vacation. This was a refreshing accommodation for us and we appreciated their obligement. Overall, pretty good hotel. Staff was pretty nice as well. No major complaints.

10

Adolfo

10 Jul 2025

·

Stayed 1 night

Great stay, clean room

10

Carol

13 Oct 2025

·

Stayed 1 night

Really enjoyed our stay. Felt safe and all was clean!

4

Amanda

20 Jul 2025

·

Stayed 1 night

We arrived at the hotel after a long day of driving. On check-in, they did't have the room available that we booked (King) and only available was a room with two double beds, so we were booked into that room instead. The person checking us in was pleasant though did not offer an apology for the inconvenience. We went to the room and changed into pajamas, did nighttime "chores" (brush teeth, etc) and went to bed. My daughter used the bathroom and said she saw some ants - I didn't think too much about it but went in there (though had taken my contacts out) and just saw one, so figured it was good enough. In the morning, there were ants in our toiletry bag (on the counter outside the bathroom). There were several ants in the bathtub. I rinsed them down and showered. Just a few minutes after the shower there was another one making it's way in the bathtub. I then noticed how dirty the floor/baseboards were and not maintained. There was dried gunk and it looked like something had previously leaked and then dried. I also then looked up and noticed a bunch of black spots on the wall above the door - to me this looks like mold. We left. When I checked out, I told the lady at the desk there were ants in our room. She said, "okay, I'll tell them" (I assume housekeeping or maintenance). Nothing else - not even "sorry for the inconvenience" or "I apologize that is not what we strive for". She didn't seem surprised and she didn't seem to care.

6

Kiatonya

27 Jul 2025

·

Stayed 1 night

Everything was good until I found a live bed bug. I put it in a napkin yo shoe the gentleman at the desk. He quickly gave me another room on a different floor. I’m hoping it was just in that room since no one else in my party had any issues and the other room they put me in was good. I stay at this hotel every time I’m in town and have never had an issue

10

Clairann

23 Apr 2024

·

Stayed 2 nights

Our room had a broken cracked sink and found dog hair and food on the desk and chair. This was about the only thing really stood out to me when we arrived.

10

James T

6 Oct 2025

·

Stayed 2 nights

Hotel was spotless, staff was friendly and responsive. Great experience.

10

Sonja

22 Nov 2025

·

Stayed 1 night

The staff is great. Everything was clean. The hotel is quiet. This was our 4th or 5th time staying there.

6

brianna

5 May 2025

·

Stayed 2 nights

My room was full of dust and Cobwebs.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are spacious and comfortable with sitting areas, but bathrooms are notably small and some guests report noise or AC issues, limited TV/streaming and outlets, and a lack of in room microwaves in many rooms.

Related guest reviews

8

Gordon

28 Dec 2024

·

Stayed 1 night

Can hear lots of noise from the adjacent rooms people and plumbing.

8

Kerri

25 Mar 2024

·

Stayed 1 night

Breakfast was great! Bathroom door was squeaky. Room size was great. Beds seemed small.

6

Chris

17 Nov 2025

·

Stayed 2 nights

Room was pretty big. Bathroom was super small. The hotel only had two luggage carts. Breakfast wasn’t very good.

6

Brian

13 Sept 2025

·

Stayed 1 night

Would like the option to not be in a pet room due to allergies. The bathroom was so small that the door almost hit the toilet. The door would not stay open, swinging closed and hitting your knees it you were in the commode. There were ice buckets but to readily available ice on the floor where our room was .

8

Barbara

3 Sept 2025

·

Stayed 1 night

It was mostly a good experience. It had my two pet peeves - a hard bed and a noisy AC.

6

Carl A

23 Sept 2025

·

Stayed 3 nights

The TV never worked properly. The bathroom was too small to close the door i had to hide beside the toilet Water was off so couldn't shower b 4 leaving for outing

6

Rita

27 Nov 2024

·

Stayed 1 night

Beds a little too soft. Toilet abd shower area way too small

8

CASEY

22 Jul 2024

·

Stayed 2 nights

Hotel was amazing only problem room didn’t have an iron or microwave

8

Stephanie

7 Aug 2025

·

Stayed 1 night

The room was for the most part clean , comfortable, and spacious. Two things I did not like about the room was 1. the lack of streaming service and I couldn’t cast to the tv. Cable television is antiquated. The front desk staff who checked me in was nice. 2. I didn’t notice until the next morning that my linens were dirty so make sure you check before hopping in the bed. The location is convenient to my favorite places to visit when I’m in Memphis. Overall great value for the price.

10

Daisy

25 Mar 2024

·

Stayed 2 nights

It’s a nice property, beds were comfy. I was surprised there was no microwave in our room or ice machine in our floor, but that’s the only negative comment from our visit,

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AI-generated summary based on recent guest reviews

Service

Staff are widely praised as friendly and accommodating, with quick check in for many; however, some report slow or understaffed check in, poor communication on room types or deposits, and inconsistent follow up.

Related guest reviews

10

Brandon

1 Mar 2025

·

Stayed 1 night

The staff here has to be the most pleasant in any hotel I’ve ever stayed at. From the moment you walk in the door you are greeted with a smiling face and a willingness to accommodate your stay. Housekeeping staff greeted us as we were walking to our room and even offered to be of assistance at any time. Each time you walk by the front desk making your way in or out, there is always a smiling face greeting and thanking you for staying here (and not just from the same person). Would overall greatly recommend this hotel to anyone traveling through the Wolfchase area.

10

Jessica

31 Aug 2025

·

Stayed 2 nights

The host was amazing and super helpful! We will be staying here again next time we come to town!

10

leticia

28 Jun 2024

·

Stayed 1 night

Jarod and his colleagues were friendly and professional checking us in and out. The room was clean and cool when we got in, and the water pressure strong with good hot water. We could use the in-room fridge to store our travel snacks, and grab a glass of wine downstairs for our takeout dinner. The breakfast was well stocked. A perfect hotel for resting a night during a cross-country drive. We’ve stayed here several times and will again.

8

Ashley

23 Jun 2025

·

Stayed 1 night

The hotel was overall good. When we arrived for check in, we were the 4th in line. It took over 30 minutes to get checked in because they only had one staff member working the front. A few days before we got there, I called the hotel to specifically ask what the incidental deposit was and was told $15. When we checked in, she said it was $50 and that policy changed 2 weeks prior. Which is fine, but when budgeting, I like to know in advance since it's a long hold. Our room was nice, except the sink plug was broken, so we had to call maintenance to come fix it. Hotel was quiet. Breakfast was actually decent. Pool area was nice. We would stay again if in the area.

2

Alexus

1 Mar 2025

·

Stayed 1 night

Still waiting for my deposit. It’s been 3 weeks now. Was told I’d get it back at checkout

10

James

7 Aug 2025

·

Stayed 2 nights

Property was in a nice, hidden location. Stayed one night due to home A/C being out. It was great and the front desk worker (Black man) was VERY professional, welcoming, and polite. He should host front desk etiquette for ALL Hyatts.

4

John

27 Dec 2023

·

Stayed 1 night

When it was time for me to check in I did as usual. Not one time did anyone say oh we are out of king beds we had to move you to a double room. Went to room and noticed it was two beds and immediately went downstairs and told them I had a king room. The guy said oh no one told you we were overbooked for the night? Um no. Oh they should of on email and when you checked in. No on did. Well that's all we have for the night. Really wow common curiosity they should of said something to me.

8

Marlana

8 Jul 2025

·

Stayed 1 night

The check in was easy and pleasant. The room was spacious enough and clean. The only negative aspect was that we checked in after midnight, asked for a late check out, and the next morning continued to have cleaning staff knock on the door asking when we are checking out after responding multiple times to their question that we were scheduled for a late check out. It would be best practice for there to be communication between staff members/departments regarding those rooms with late check out so these annoyances don’t happen.

10

Gloria

23 Aug 2025

·

Stayed 1 night

The customer service was excellent. Everyone was friendly and smiling. I appreciate that atmosphere!

6

Harold

11 May 2024

·

Stayed 2 nights

A lady who worked the front desk was very rude only ask me out of group of 20 was a staying there before I could eat breakfast. I told the lady was not eating just wanted to see what type of fruit is being served.. I talked to the manager on duty and ask what is the protocol for eating he gave a list of thing last but not once did he mentioned that you must give your room number until after I told him the issue that occurred this morning..

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AI-generated summary based on recent guest reviews

Location

Convenient off I-40 near Wolfchase Galleria, dining, and shopping; several note abandoned buildings nearby. Multiple reviews report vehicle break ins despite patrols, while others felt safe.

Related guest reviews

10

Charles

25 Sept 2025

·

Stayed 1 night

Easy on and off to I-40. Very clean

10

Christian

9 Jun 2024

·

Stayed 3 nights

Arguably the best and safest location in the Memphis area. Parking is patrolled. Clean rooms and friendly staff. Decent breakfast choices.

2

ANNESHA

29 Mar 2025

·

Stayed 1 night

The location is not the best. It is in the center of a shopping center. The parking lot is sketch at best. Check in was simple. The elevator up smelled like codfish and $2 perfume. It was just a horrible smell. Upon entering the room, the room is outdated. It is time for an update. There is no excuse. The fold in bed is old and hard to pull out. The pillows are flat. The mattress was lower at the head versus the foot. Due to this we both awoke to swollen eyes and headaches. The worst part of all, the toilet was barely cleaned. Someone had an explosive episode under the seat and I had to clean it….ugh. The shock of my life was waiting under the neatly folded towels in the shower area. One of the towels was covered in brown pink and someone butt stains and neatly folded at the bottom of the clean towels.. I literally vomited when my child grabbed it and came out of the bathroom screaming. 😱 Breakfast was free but all we needed to see was a dog eating off of the plate and we knew that we didn’t want any breakfast. I have never been so happy to exit a room in all of my life.

10

David

12 May 2025

·

Stayed 1 night

Good location close to freeway and retail stores, but slightly secluded in the back of a retail center. Room preferences entered with reservation were not fulfilled. Everything was clean. Room was quiet. Breakfast was good but very crowded. Parking seemed pretty secure.

10

Addisu

25 Jan 2025

·

Stayed 2 nights

There is walking distance mall shopping.

10

Craig

8 Aug 2025

·

Stayed 1 night

The abandoned Joe's Crabshack nextdoor is an eyesore and is attracting homeless people.

6

Zachary

18 Jun 2024

·

Stayed 1 night

We stayed for one night and our vehicle got two windows smashed. There are apparently no cameras on the property to be able to even possibly catch the person that did this. The front staff was nice about it and helped us fill out an incident report but this made us feel so unsafe and violated, we definitely would not return.

10

Dustin

12 Mar 2024

·

Stayed 3 nights

The outside looks a bit outdated and it's surrounded by an abandoned building that initially doesn't give off a good first impression. However, the inside of the hotel is modern and the room was very clean. I usually have allergies in hotels but not in this one. The front desk was very nice and accommodating. Breakfast was good too. Close to the highway and restaurants are close by.

6

Heather

20 May 2024

·

Stayed 1 night

Hotel is great! We were pretty impressed with it. There was some left overs left in the fridge from the people that stayed before us. No big deal really. Early in the morning our car windows were smashed open. The thieves hit 11 cars that night. We were told security came on at 10….just wondered where they were at to let that many cars get hit. I wouldn’t stay there again. The employees were very nice and very helpful. Which made that part nicer!

10

Carl

24 Jul 2025

·

Stayed 1 night

We stayed at this hotel twice in the same week and found everything to be first rate. If we are ever in Memphis again this is where we will stay. The closeness to the Wolfchase Galleria was also a plus. The mall and places to dine are great.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is frequently praised for being hot and varied, though some note average taste, inconsistent replenishment, crowds, or early closing. Beyond breakfast there is no full restaurant, and the bar options are limited.

Related guest reviews

6

Teresa

14 Mar 2024

·

Stayed 2 nights

Breakfast mediocre. Trash truck came under our window at 130 in morning. Everything else good.

4

Kisha

1 Sept 2025

·

Stayed 3 nights

This property needs upgrades and better management and workers at the front desk during the night. They didn't have sets of towels for us on our 2nd night. The breakfast area wasn't cleaned after each person ate at the tables. We found hair in our fruit. They didn't properly prepare for the number of occupancy as they ran out of breakfast. You have to let the front desk know their responsibilities by questioning or soliticing help. solitorsoliticings to

10

William Todd

3 Aug 2025

·

Stayed 1 night

Great breakfast!

10

Brandi

8 Jun 2025

·

Stayed 3 nights

Check in was A breeze!!!! Staff was all very nice and friendly. Loved how spacious our room was and soooo clean!!! The pool looked great as well. This was the best continental breakfast ive ever seen. We will definitely be back!!!

8

Mark

28 Dec 2024

·

Stayed 1 night

The room was good, but the restaurant was closed and the breakfast was probably the worst I've seen in a long time. Pretty inedible

8

Kendra

27 Apr 2025

·

Stayed 3 nights

The staff is friendly and the interior is nice and well kept. Breakfast is included until 9, wish it was open a bit later. They do have a bar, but it is small and has limited offerings. There are a wide variety of dining options and shopping within close driving distance.

10

Charles H

7 Oct 2025

·

Stayed 1 night

Very nice and clean, comparable to Hampton Inns, courtyard, Fairfield Inns, etc. The food was the standard hotel fare, reconstituted eggs and reheated potatoes with thin cut bacon. It was better presented than competitors, but the quality was the same. I would have no qualms staying here again.

8

Sophy

31 Jul 2025

·

Stayed 2 nights

Breakfast was not well replenished. There was no other option for other religion to eat.

10

Emma

3 Nov 2025

·

Stayed 2 nights

The room was clean, staff was very helpful, and the breakfast was absolutely delicious.

10

Carol

29 Jun 2025

·

Stayed 5 nights

Conveniently located, good rate, comfortable and extensive free breakfast.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$94
February	US$102
March	US$109
April	US$106
May	US$123
June	US$126
July	US$116
August	US$102
September	US$102
October	US$103
November	US$112
December	US$104

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $111	17 $112	18 $127	19 $99
20 $104	21 $105	22 $104	23 $104	24 $102	25 $128	26 $121
27 $96	28 $103	29 $103	30 $103

Su	Mo	Tu	We	Th	Fr	Sa
				1 $140	2 $163	3 $194
4 $135	5 $135	6 $126	7 $132	8 $152	9 $153	10 $155
11 $153	12 $153	13 $153	14 $109	15 $124	16 $169	17 $181
18 $107	19 $109	20 $141	21 $149	22 $153	23 $152	24 $177
25 $136	26 $137	27 $132	28 $147	29 $153	30 $181	31 $181

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Monthly average prices

About this property

Location

Room options

Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed with Sofa Bed (High Floor)

Room, 1 King Bed with Sofa Bed

Room, 2 Double Beds (With Sofabed)

Room, 2 Double Beds, Accessible, Bathtub

Room, 2 Double Beds (High Floor, with Sofabed)

Guest reviews

Fabulous

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Hyatt Place Memphis Wolfchase

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Prices for upcoming dates