Name: Comfort Inn & Suites at Dollywood Lane
Address: 3712 Parkway, Pigeon Forge, Tennessee, United States of America, Pigeon Forge, Tennessee, US
Price range: US$87–US$285 per night
Rating: 8.4

What guests think

At Comfort Inn & Suites at Dollywood Lane, travelers highlight friendly staff, clean rooms, and a convenient location near Dollywood and dining, alongside a dependable indoor pool and hot tub that many families appreciate after busy days.

Breakfast is generally liked, though many note limited variety day to day and a small, crowded dining area. Rooms range from spacious suites with balconies or jetted tubs to dated, sometimes noisy spaces with thin walls, firm beds, and older fixtures. Expect a budget-friendly, well-located stay with useful amenities and some trade-offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

The indoor pool and hot tub are a popular perk (often open late), but they are small and sometimes over‑chlorinated; parking is limited and the elevator can be slow. Renovations and a multi‑building layout can make access involve keycarded doors and longer walks.

Related guest reviews

10

Benjamin

24 Oct 2025

·

Stayed 2 nights

Staff was great pool and hot tub was great everything was great

6

Erin

26 Oct 2025

·

Stayed 4 nights

Parking was limited.

10

Timothy

17 Nov 2024

·

Stayed 2 nights

This hotel was super nice and very clean. Room was very spacious and quiet. Pool was nice stayed open till 12 that was great especially for the kiddos. Breakfast was good as well alot of choices. Only con id say is the parking . But other than that awesome place.

10

Glenda

11 Oct 2023

·

Stayed 3 nights

Great 3 days. We had a great stay except for the last night to much chlorine in the pool. Too strong for us.

6

Ryan

4 Mar 2024

·

Stayed 1 night

The place was clean Jacuzzi is green the pool is small. And had an insane amount of chlorine in the water. If your a smoker witch i am . You have to walk across the property to the smoking place , very inconvenient. For what we paid we should have been able to walk to our vehicle. The breakfast that came with it was cold one girl was working her tail off the other person was sitting in the closet on their phone with the door open. If this is all you have take it it's clean. But if you're expecting a big pool and a place close by to smoke .. Oh and the elevator is so so slow I took the steps 90% of the time. One side is closed for remodel which you have to walk through to get food and to the pool.

8

Tira

28 Jul 2025

·

Stayed 2 nights

Nice central location. Friendly staff and good breakfast. Pool was nice and open late!

10

Deanna

2 Jun 2025

·

Stayed 2 nights

The fact that this place is American owned and American ran makes it a 10/10!! The breakfast is on par with most other hotels. The hot water is actually hot. The only negative I have about the place is the elevator…. It is slow.

8

Jennifer

26 Mar 2024

·

Stayed 3 nights

Beds arent very comfortable. Weird layout to get to pool and breakfast room. Doing construction on lower level. Strong paint smell and cold in.the hallway to the pool. Pool was nice, big hot tub. Overall we really liked it for price!

10

Michelle

20 Jul 2025

·

Stayed 3 nights

The staff were all so very kind and patient, and very attentive. The property was clean and well maintained. We were treated to an amazing HOT buffet breakfast. The pool was great, the hot tub was awesome and well taken care of. We truly wanted for nothing. The room was perfect, we felt safe and well taken care of. We will definitely stay here in the future.

10

Bobby

20 Feb 2023

·

Stayed 3 nights

Clean hotel, big suites, and decent breakfast. Pool area was clean and had a nice hot tub. Only complaint is the parking. Had to park very far from the building we were in and you had to walk around the buildings to get into the correct entrance.

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Cleanliness

Many guests found rooms and common areas very clean, but there are recurring reports of missed housekeeping, musty odors, dirty carpets, bathroom mold/grime, and occasional pests. Overall cleanliness varies by room.

Related guest reviews

6

Sue

22 Oct 2024

·

Stayed 2 nights

When we checked in to the room we found a sock under the Curtain at the balcony door and a used towel in the bathroom thrown up in the cabinet. The carpets are filthy if I hadn’t had a non-refundable room. I would have left immediately. The front desk staff was nice and it was conveyed that the pool was open till midnight. but from now on, I won’t book through Expedia.

10

Tina

27 Jul 2025

·

Stayed 1 night

Very clean and friendly staff

6

Dina

3 Jul 2023

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Stayed 3 nights

Toilet was clogged upon arrival. Plunger was provided and crap was in the bucket from prior use. A roach was seen in the bathroom. The layout was poorly designed. The dining area was too small for the number of people staying there. The elevator was slow. But…the coffee was good. The room for the most part was clean despite the roach and clogged toilet. It was in a good location. Staff was nice.

6

Mark

28 Aug 2025

·

Stayed 1 night

Needs some upgrading and deep cleaning

10

THOMAS

16 Feb 2025

·

Stayed 1 night

A clean property, carpets throughout (including stairwells) and paint (throughut) fresh. All staff cordial. Nice breakfast. Lots of smiles!

10

Kaylin

23 Jun 2025

·

Stayed 1 night

Clean, comfortable, quiet, and tasty breakfast!

6

Zhe

5 Apr 2024

·

Stayed 1 night

not clean

10

ROBERT

10 Jun 2023

·

Stayed 4 nights

The cleanliness of the property and our room. Staff very friendly and helpful. Cleaning service done such a good job cleaning our room every day. Was so pleasant returning to our room at end of day. Delicious breakfast!

10

Mark

22 Oct 2025

·

Stayed 2 nights

Everything was very clean. The bed was really comfortable and the service was wonderful. We stayed at 2 other hotels while on our trip and compared to Comfort Inn & Suites at Dollywood Lane this was the best, especially when it cost less money than the others.

4

Luann

10 Jun 2024

·

Stayed 2 nights

Our room was horrible. There was mold in the shower. I went and told the girl at the front desk and there was nothing they could do about it.

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Rooms

Many rooms are spacious and comfortable, with balconies or in‑room jetted tubs, but others feel dated with thin walls, hallway noise, firm beds/small pillows, and occasional maintenance issues like older locks and noisy A/C.

Related guest reviews

8

Kati

24 Feb 2025

·

Stayed 1 night

Very clean, very nice service, bed was very uncomfortable, & breakfast was awful. Jetted tub was nice but if someone was using their jetted tub the hot water ran out fast

10

Siri

3 Aug 2025

·

Stayed 1 night

It was a great stay but the doors are super thin and the walls as well. If you don’t mind hearing other peoples conversations and laughter at 2 in the morning than it’s okay. But overall it was a great stay, clean, comfy beds, and great staff.

8

Ada M

20 Jun 2025

·

Stayed 4 nights

You need to update the card lock system

8

Mark

21 Jun 2024

·

Stayed 3 nights

The only problem was with the key cards. They quit working almost daily and had to be rekeyed frequently.

8

Russell

28 Jul 2025

·

Stayed 2 nights

Don't stay here if you want to get any rest. The walls are paper thin and you here every door slamming and other patrons talking all night long. You also can here toilets flushing on the rooms next door.

8

Ashley

18 May 2025

·

Stayed 2 nights

Everything was good except the beds. I could’ve slept on the floor and had better sleep. The beds are way too firm.

8

Kevin

26 Nov 2024

·

Stayed 1 night

Great stay overall, but the pillows were square. I spent the entire night trying to figure out if I should sleep diagonally, sideways, or just admit defeat and hug it like a decorative throw pillow. If geometry class taught me anything, it’s that squares don’t belong in a bed. Five stars for creativity, though—I’ll never look at a pillow the same way again!

10

Christy

14 Jun 2025

·

Stayed 3 nights

The room was very spacious. Love the balcony. And the huge tub, a jacuzzi tub, was not expected but it was great.

4

Pamela

23 Jul 2025

·

Stayed 5 nights

The rooms are really small compared to picture. Beds were rock hard. For breakfast everyday sausage patties,scrambled eggs,white gravy and biscuits. There was limited parking for handicap people. (Only six parking spots)

10

Mattie

13 Jun 2025

·

Stayed 2 nights

Great location. Room was spacious and clean. We will definitely be back

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Service

Service is frequently praised as friendly, helpful, and responsive, with smooth check‑ins and staff resolving issues. A few guests reported rude interactions or slower responses.

Related guest reviews

6

Amy

7 Nov 2025

·

Stayed 3 nights

Room was clean. Breakfast was OK. Staff was not courteous. We felt we were ill treated. Very unkind person.

10

John

16 Aug 2025

·

Stayed 1 night

Excellent staff and service

10

phillip

19 Jun 2024

·

Stayed 3 nights

We were satisfied with our stay! Everything was as described on the website! Shout out to the lady that took care of the breakfast! She is a very hard worker and pleasant (Dakota).

10

Art

23 Sept 2024

·

Stayed 1 night

Staff were helpful. Front desk called to see if we had any issues that needed to be addressed. Have not had that happen for many years. Nice touch!

10

Eileen

17 Mar 2025

·

Stayed 2 nights

Highly recommended . The hotel friendly staff was very accommodating finding adjoining rooms that allowed my grandkids and to spend more time together and we enjoyed “pillow talk” and building pillow forts. My granddaughter needed batteries for her new kitty cat toy and they provided us with batteries for it and she was so excited. Rooms, pool were very clean and had everything we needed for a comfortable stay. Breakfast was busy but the staff was so swift and efficient it wasn’t a problem and the food was too.

10

Lester

14 Nov 2024

·

Stayed 1 night

Checkin was smooth. Richard was awesome.

8

suzy

20 May 2024

·

Stayed 2 nights

Buffet was good… buffet staff were great… man who did my checkin was great but woman who did my checkout was not….wasnt very interactive… she did her job but didn’t seem happy to be there…

10

Janice

5 Jun 2025

·

Stayed 6 nights

All of the staff was very friendly and helpful.

10

Trisha

11 May 2025

·

Stayed 2 nights

Nothing but good things to say about this property. Conveniently located, A+ staff.

10

Jessica

1 Jul 2024

·

Stayed 2 nights

Close to many affordable attractions and restaurants. Nice breakfast selection. The a/c was not cooling the room we were put in, so I reached out to the front desk after giving it a couple hours to ensure it had time to work, the clerk immediately got us moved to a close by room without any issues. Pool area was clean and had plenty of towels. Having been a hotel clerk for years, all too often we see the bad things but it's rare to see praise. Every member of the staff that we encountered was fantastic. Breakfast attendants had everything hot and fresh. Housekeeping did a great job, everything was so clean! And the desk staff was pleasant and helpful. Couldn't have asked for a better stay experience, we will definitely will be back.

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Location

Central and walkable to restaurants, shops, trolley stops, and Dollywood; easy access along the parkway is a major plus for most stays.

Related guest reviews

10

Rebecca

26 Feb 2025

·

Stayed 3 nights

I love staying in the middle of the strip. Makes it easy to get in and out. The hotel is nice and quiet. Staff are easy to work with.

10

Kristal

2 Apr 2025

·

Stayed 2 nights

Absolutely recommended staying here! Very convenient to all attractions and amenities.

10

Catherine

18 Oct 2025

·

Stayed 5 nights

We never ate the breakfast because we slept in. The staff was super nice. The location is great.

8

Thiwakorn

14 Oct 2024

·

Stayed 1 night

Convenient and walkable to everything!

10

Faron

20 Oct 2025

·

Stayed 3 nights

Good place to stay! Close to a lot of stores/restaurants

8

Joyce

11 Jun 2024

·

Stayed 2 nights

Great location. Restaurants closeby. Quiet & clean.

10

Leslie

24 Dec 2023

·

Stayed 2 nights

Very clean, close to Dollywood and across the street from Dollywood Stampede. Very nice to work with this hotel staff. Thank you

8

Tammy

27 Sept 2025

·

Stayed 3 nights

Nice location, Several places to eat within walking distance. Comfy beds.

10

Shay

29 Sept 2025

·

Stayed 1 night

Clean rooms Close to everything

10

Rebecca

2 Jul 2023

·

Room was clean, staff was very friendly, and hotel is right across from the road that goes to Dollywood.

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Dining

Hot breakfast is appreciated, but many note the same items daily (eggs, sausage, biscuits and gravy), a small crowded dining area, and inconsistent quality (watery gravy, hard biscuits, powdered eggs).

Related guest reviews

10

Judy

23 Jun 2023

·

Stayed 4 nights

Enjoyed the stay except for the breakfast. No variety, eggs, sausage, soupy gravy n biscuits every day, they didn't change any of the options.

4

Benita

24 Jul 2024

·

Stayed 4 nights

Terrible hotel. Getting to the pool or breakfast area is a maze of locked doors and dark hallways. Food was disgusting! Powered eggs, watered down instant gravy, instant oatmeal, yogurt, and waffles. Thats it!! The front desk refuses to answer from the phone in the room. The "mountain view" upgrade is a joke!

8

Raymond E

10 Jun 2025

·

Stayed 3 nights

The breakfast was good but it was the same thing for 4 days which was eggs, biscuit and gravy and sausage Patty, wish they would change up the patty to sausage links and add some fried potatoes. Other than that it was pretty decent.

10

Jessica

28 Jul 2025

·

Stayed 1 night

Nice rooms. Great breakfast

8

Venkatraman

25 Mar 2025

·

Stayed 4 nights

It was a good hotel to stay and see around. The breakfast room was pretty small for the number it people in the hotel. Most of the time we need to wait to be seated or take breakfast to room. There could be more breakfast options like muffins, banana served. Overall it is a good hotel to stay

10

Dan

23 Jul 2025

·

Stayed 4 nights

Has a great breakfast . If u start your day hungry its your own fault!!

2

Crystal

17 Feb 2025

·

Stayed 2 nights

We have stayed here for over 20 years I was shocked Breakfast was awful waffles did get done, Gravy was like water. I’m in the shower power goes out fire truck outside and I have to get ready with wet hair and see what’s going on and the lady made like it was not comfort inn but it was. I wasn’t happy about that. So my hair looked awful all day.

6

Norma

6 Jan 2023

·

Stayed 19,358 nights

Breakfast was not possible one morning because of the crowd and only partially possible the other morning. There was vomit on the sidewalk. Elevator super slow. Did not feel we got the value we paid for.

8

Jay

7 Oct 2023

·

Stayed 2 nights

Breakfast room is not big enough for the amount of rooms.

8

cynthia

16 May 2025

·

Stayed 1 night

The room was great, very clean. Bed could have been a little more comfortable. Pool area an hot tub were great. Only complaint was the breakfast. Everything was okay except the gravy was more like water.

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Month	Average price
January	US$84
February	US$84
March	US$91
April	US$112
May	US$107
June	US$109
July	US$112
August	US$99
September	US$99
October	US$138
November	US$108
December	US$110

Su	Mo	Tu	We	Th	Fr	Sa
				1 $107	2 $194	3
4 $105	5 $113	6 $111	7 $114	8 $131	9 $218	10
11 $116	12 $145	13 $162	14 $192	15 $145	16 $226	17 $285
18 $100	19 $107	20 $103	21 $109	22 $111	23 $185	24 $237
25 $87	26 $93	27 $91	28 $93	29 $93	30 $145	31 $190

Comfort Inn & Suites at Dollywood Lane

Prices for Comfort Inn & Suites at Dollywood Lane

Monthly average prices

About this property

Location

Room options

Standard Room, 1 King Bed, Accessible

Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Room, 1 King Bed, Accessible

Standard Room, 2 Queen Beds, Mountain View

Suite, Jetted Tub

Guest reviews of Comfort Inn & Suites at Dollywood Lane

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

FAQs about Comfort Inn & Suites at Dollywood Lane

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21 $93	22 $94	23 $104	24 $94	25 $148	26 $191
27 $111	28 $108	29 $131	30 $112