The Kendall

I had to go to the front desk twice with issues. The room’s TV was not working, the bathroom sink would not drain, and they had half a roll of toilet paper in the room. When I asked them to fix these, we came back and the room was not locked. When I brought this up with the manager, she didn’t seem concerned and just said they had two new housekeepers who kept forgetting to lock the doors. Sadly these are things I would have expected at motel 6 not paying for a stand alone cottage.

I hesitated to write this view because I try to always focus on the positive--and I realize this will be damaging. However, the bottom line is, other travelers deserve consideration, too. As a huge fan of old architecture who'll take charm over perfection any day of the week, I wasn't expecting new construction-level detail and finishes. But there's an ENORMOUS difference between a well-loved antique and deferred maintenance, borderline filth, and utter disrepair. I think the photos speak for themselves so I'll just add some context/details. First, our room smelled awful. Like mold and a LOT of some sort of cleaning product or maybe air "freshener." It was nauseating. Second, the furniture and corners/trim/molding were dirty, there was actual trash under a table, and clear water damage and wood rot throughout. Third, while some reviewers said the beds were amazing, my daughter and I agreed that the beds and pillows were without a doubt some of the most uncomfortable we've ever slept on/with in our lives. I chose two stars because the location can't be beat, the grounds were charming, and the decor was at least attractive and quirky and not "standard hotel-issue Walmart junk." At one time, this was probably a lovely property--but to operate it in this state is irresponsible, in my opinion.

A very nice interesting property.

Very cool place

Very cute boutique hotel! Everything was clean and the location is great - in the heart of downtown, walking distance to shops and restaurants and next to the river trail. I will definitely stay here again!