Name: Courtyard by Marriott Houston Rice University
Address: 2929 Westpark Drive, Greenway Plaza-Upper Kirby, Houston, Texas, United States of America, Houston, Texas, US
Price range: $127–$345 per night
Rating: 8.53

What guests think

At Courtyard by Marriott Houston Rice University, many guests praise the friendly front-desk team and generally clean, comfortable rooms, but others report ongoing renovations that limit amenities, create daytime noise, and reduce services like the lobby restaurant and pool.

Several reviews mention parking fees and limited or unsecured spaces. Housekeeping can be inconsistent, with odors, leaks, and maintenance issues like weak or no hot water reported by multiple guests. Room comfort varies; some find beds firm or creaky and street noise noticeable, while others note renovated, spacious, and quiet rooms. Expect friendly service in a convenient spot, with some trade-offs around amenities, parking, and upkeep.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are limited due to ongoing renovations, with reports of the lobby/restaurant closed, construction noise, and the pool or hot tub unavailable. Multiple guests also note paid parking with few or unsecured spaces and surprise fees.

Related guest reviews

8

Jaclyn

Aug 9, 2024

·

Stayed 2 nights

Checking in was a breeze and when we arrived at our room it was clean and comfortable. However there was a mildew smell our entire stay, which didn’t bother me after the first few hours, but my friend said it was too much. She didn’t want to be a bother and ask to switch rooms. There was a leak right outside our door and a bucket full of water, maybe that led to the smell? Pool was closed for renovations, every time we passed the Bistro in the lobby it was empty/closed. Overall it was a clean, spacious room and we didn’t have any issues with the bathroom, tv, or ac. I actually slept super well. Wish there wasn’t a smell and there were more available amenities, but we spent most of our time out and about anyway. Good for the price.

10

Traci

Sep 29, 2023

·

Stayed 1 night

The front desk staff were very nice and helpful, our room was clean and comfy. The area was safe. I’m not sure why there was a parking charge as there wasn’t an attendant.

8

Jennifer

Jan 14, 2025

·

Stayed 1 night

Staff was great - very friendly and accommodating. First floor is being completely renovated so there is no restaurant and lobby area. During the day, there is construction noise although they inform you about this upon arrival.

8

Fernando

Oct 2, 2025

·

Stayed 1 night

the vanity light over the sink was burned out. The hotel has a charge for parking.

6

Shannon

Oct 24, 2024

·

Stayed 1 night

The hotel lobby has a smell of sewer. They try to cover it up with air fresheners but you can still smell it. They charge you $15 for parking which is not secure at all.

10

Tanner

Jul 23, 2024

·

Stayed 1 night

Loved the hotel. My only issue is with the parking lot only having about 25 parking spots.

8

George

Jan 13, 2025

·

Stayed 1 night

This property is under severe reconstruction. Stay away until work is completed.

6

David

Jun 2, 2025

·

Stayed 3 nights

Pool was closed. Lots of construction mess

2

Belen

Aug 23, 2025

·

Stayed 3 nights

Clean my room once in 5 nights even when it was requested. Paid breakfast included in Expedia rate and it was not honored. They charged two extra days of parking. Breakfast horrible. Charge 14 USD for an avocado toast that was a price of bread with guacamole. No eggs. They run out. They didn’t even give you a spoon to eat.

8

Missy

Jun 4, 2025

·

Stayed 2 nights

Comfortable. Weird stain in bath, perhaps someone was coloring their hair. Did not have cleaning service show up. Breakfast choices were minimal, not where I want to start my day. Was surprised about the parking fee since I did not notice it in paperwork with Hotels.com. Overall nice stay, good location.

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Cleanliness

Cleanliness feedback is mixed: many guests describe rooms as very clean, but others report housekeeping coming infrequently or missing entirely. Recurrent issues include strong odors (sewer or mildew), leaks, and maintenance problems like low or no hot water.

Related guest reviews

8

Jaclyn

Aug 9, 2024

·

Stayed 2 nights

Checking in was a breeze and when we arrived at our room it was clean and comfortable. However there was a mildew smell our entire stay, which didn’t bother me after the first few hours, but my friend said it was too much. She didn’t want to be a bother and ask to switch rooms. There was a leak right outside our door and a bucket full of water, maybe that led to the smell? Pool was closed for renovations, every time we passed the Bistro in the lobby it was empty/closed. Overall it was a clean, spacious room and we didn’t have any issues with the bathroom, tv, or ac. I actually slept super well. Wish there wasn’t a smell and there were more available amenities, but we spent most of our time out and about anyway. Good for the price.

8

Vicki

Dec 1, 2022

·

Stayed 1 night

The only issue I had was there was very low water pressure and taking a shower was difficult.

2

Belen

Aug 23, 2025

·

Stayed 2 nights

Bad hotel. They don’t clean room. Once in 5 nights.

6

Shannon

Oct 24, 2024

·

Stayed 1 night

The hotel lobby has a smell of sewer. They try to cover it up with air fresheners but you can still smell it. They charge you $15 for parking which is not secure at all.

10

Daniel

Jun 10, 2025

·

Stayed 4 nights

A very fine and meticulously clean place to stay.

6

James

Sep 22, 2025

·

Stayed 3 nights

My room had no hot water in the shower. And the room smelled like a sewer. I reported it and they said thank you for letting us know. The problems still existed to the time that I checked out.

2

Belen

Aug 23, 2025

·

Stayed 3 nights

Clean my room once in 5 nights even when it was requested. Paid breakfast included in Expedia rate and it was not honored. They charged two extra days of parking. Breakfast horrible. Charge 14 USD for an avocado toast that was a price of bread with guacamole. No eggs. They run out. They didn’t even give you a spoon to eat.

6

Donnamarie

Sep 6, 2024

·

Stayed 1 night

It took 3 tries before a room that was clean was found. The first 2 still had dirty towels on the floor and trash in the room. I have never had this happen to me. Not just one room, but 2 times the room they assigned had not been cleaned after last person.

10

Martha

Nov 11, 2025

·

Stayed 1 night

Staff was nice and room was very clean

10

Timothy

May 22, 2023

·

Stayed 2 nights

The shower in my room had not been cleaned. There was a used bar of soap still there.

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Rooms

Room comfort and style are mixed: some mention renovated, spacious, and quiet rooms with comfortable beds, while others find beds very firm or creaky, decor dated or basic, street noise noticeable, and a lack of USB charging ports.

Related guest reviews

8

Jaclyn

Aug 9, 2024

·

Stayed 2 nights

Checking in was a breeze and when we arrived at our room it was clean and comfortable. However there was a mildew smell our entire stay, which didn’t bother me after the first few hours, but my friend said it was too much. She didn’t want to be a bother and ask to switch rooms. There was a leak right outside our door and a bucket full of water, maybe that led to the smell? Pool was closed for renovations, every time we passed the Bistro in the lobby it was empty/closed. Overall it was a clean, spacious room and we didn’t have any issues with the bathroom, tv, or ac. I actually slept super well. Wish there wasn’t a smell and there were more available amenities, but we spent most of our time out and about anyway. Good for the price.

8

Raul

Jan 28, 2024

·

Stayed 2 nights

Street traffic was loud at night

10

Christina

Mar 16, 2025

·

Stayed 1 night

Hottub was broken. Front desk staff are friendly. Comfortable beds.

10

Rudy

Nov 9, 2024

·

Stayed 1 night

Recently remodelled...Rooms are great

10

Martha

Dec 23, 2023

·

Stayed 1 night

New carpet and fresh paint

4

Eugenia

Aug 17, 2025

·

Stayed 1 night

My disappointments with the property were the beds, which were uncomfortable, and the water pressure for the shower was very weak. This property still has tubs, which makes it cumbersome to get into and leads to leaking of the shower onto the bathroom floor. These are the two most important features for me in hotel rooms. I don't believe I will be returning to this property

4

Marie

Aug 29, 2023

·

Stayed 3 nights

I booked a handicap room with 2 doubles. When I arrived they said the amount I paid did not cover a handicap room with 2 doubles. Unfortunately I chose a non refundable accommodation thru Expedia so I was at their mercy. I ended up having to pay an additional $20/night to get the room I needed. My stay was for 3 nights. I didn't understand why my room wasn't cleaned after the 1st night. They said for multiple night stays they clean every other day. Nowhere did it notate that in Expedia. So we had over flowing garbage in our room which made it unpleasant. There was no blow dryer in the bathroom but they were able to provide 1. The rolling office chair was broken but they were able to replace it. The bed was extremely hard & uncomfortable. I wouldn't stay there again.

6

Karrah

Nov 20, 2023

·

Stayed 1 night

The staff were all very friendly and helpful. The location is great and the room was clean. However, the bed was probably the worst I’ve ever slept on, it was hard and very uncomfortable. Also, there were not usb connections for charging technology.

10

Stella

Apr 17, 2024

·

Stayed 1 night

Check in was fast, staff was courteous. Room was clean but dated.

10

Laurie

Feb 1, 2023

·

Stayed 1 night

I’ve stayed here before, and it remains safe, clean, quiet, and well run, with friendly and helpful staff. My room was spacious, very clean, with all of the usual amenities. I have no complaints and I believe it’s a very good value for the price. Many restaurants and stores nearby, with easy access to the Southwest Freeway (a/k/a Highway 59).

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Service

Service is often praised as friendly and welcoming, with several shout-outs to front-desk staff. However, a few guests reported poor problem handling or rudeness during billing, room issues, or relocation requests.

Related guest reviews

2

BAKI

Aug 19, 2024

·

Stayed 4 nights

My son had an allergy attack due to the mildew in the room. Staff was terrible; offered zero understanding. The room they offered had a single bed with the same smell. They didn’t offer any other help. Had to sleep in the car until the next morning. We found another hotel and checked out. They declined to give credit for the remainder of the stay claiming we were offered alternative. They clearly showed that they didn't care about the customers and that they were in the business of making money.

8

Jennifer

Jan 14, 2025

·

Stayed 1 night

Staff was great - very friendly and accommodating. First floor is being completely renovated so there is no restaurant and lobby area. During the day, there is construction noise although they inform you about this upon arrival.

4

Donna

Jan 5, 2025

·

Stayed 2 nights

I booked this to take my mother for an eye surgery. My sister said this at check-in. We needed a room for her to stay post surgery and before her doctor visit the next day. They put us in a room right next to construction going on without telling them. On Friday, I begged hotels.com to help. The attendant tried, but she had no luck. Then I tried with the front desk, and had no luck either. The front desk woman said there was nothing she could do. We couldn’t move my mom due to her surgery. Construction was terrible during 2:00-5:00 PM. Upon checkout, I told another person at the hotel that we were never supposed to have that room. She said they put medical procedure patients in other rooms. She apologized. If I had seen the construction notification, I would have never chosen this property for my mom to stay at for rest. She lives 3 hours away and had to stay overnight in Houston. I picked a location that was close to her surgery center and had good reviews, As a Bonvoy member, I always limit my picks to Marriott properties. I’m rethinking this strategy going forward. It was an overall terrible experience with the exception of the woman who checked us out.

10

Joan

Dec 10, 2023

·

Stayed 1 night

The night manager, Christian, was wonderfully pleasant & helpful. Room was clean & comfortable. I do recommend staying here.

4

Melody

Sep 12, 2025

·

Stayed 1 night

My stay started rocky and quickly declined. When I arrived, I stood at the counter for 10 minutes while the receptionist sat in the office on her cell phone. I later found out she was the supervisor, who also had a guest inside of the office after 10 PM. When I checked out they double charged me incidentals and never informed me that the parking had a fee. When I called to find out about the charges, the receptionist was very rude and unprofessional, even cutting me off midsentence. Terrible experience and I will be telling everyone I know not to stay here. Completely unacceptable.

10

Yvette

Nov 5, 2023

·

Stayed 7 nights

I really appreciated the warmth of the staff and how friendly they were

10

Stella

Apr 17, 2024

·

Stayed 1 night

Check in was fast, staff was courteous. Room was clean but dated.

8

Jennifer

Sep 29, 2025

·

Stayed 4 nights

Super friendly staff

10

Toni

Nov 9, 2023

·

Stayed 1 night

Christian Moore was awesome. It was obvious he has a passion for service to his guest. Great job Christian

10

Shauna

Apr 28, 2025

·

Stayed 2 nights

Staff very friendly

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Location

Location is convenient for the Medical Center and nearby areas, with easy freeway access and dining close by. Some guests noted street traffic noise at night.

Related guest reviews

8

Clayton

Dec 29, 2023

·

Stayed 1 night

Easy access from freeway. Near shopping and dining

10

Jeff

Dec 25, 2024

·

Stayed 1 night

Close to river oaks area.

8

Raul

Jan 28, 2024

·

Stayed 2 nights

Street traffic was loud at night

10

Sandra

May 28, 2024

·

Stayed 1 night

Very nice hotel with a quiet setting. Near the freeway, medical center area, and plenty of restaurants

10

Gary

Jun 30, 2025

·

Stayed 1 night

Very nice rooms and easy access to MD Anderson

6

Cori

Jan 7, 2025

·

Stayed 4 nights

We have stayed here before but this time they were under construction/renovation--something not shared when we booked. We were told 8-5 construction but on the first night, they were directly overhead drilling at 6pm. It was unlivable. They should have never put us in a room directly below that. It woke me up the next morning and continued for 2 days of our 5 day stay. The other 3 days without overhead construction were fine. I would seriously consider not staying here again, even though it was very convenient to our family.

8

Missy

Jun 4, 2025

·

Stayed 2 nights

Comfortable. Weird stain in bath, perhaps someone was coloring their hair. Did not have cleaning service show up. Breakfast choices were minimal, not where I want to start my day. Was surprised about the parking fee since I did not notice it in paperwork with Hotels.com. Overall nice stay, good location.

6

Karrah

Nov 20, 2023

·

Stayed 1 night

The staff were all very friendly and helpful. The location is great and the room was clean. However, the bed was probably the worst I’ve ever slept on, it was hard and very uncomfortable. Also, there were not usb connections for charging technology.

10

Laurie

Feb 1, 2023

·

Stayed 1 night

I’ve stayed here before, and it remains safe, clean, quiet, and well run, with friendly and helpful staff. My room was spacious, very clean, with all of the usual amenities. I have no complaints and I believe it’s a very good value for the price. Many restaurants and stores nearby, with easy access to the Southwest Freeway (a/k/a Highway 59).

8

christopher

Oct 11, 2023

·

Stayed 1 night

Located well

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AI-generated summary based on recent guest reviews

Dining

Onsite dining is limited during renovations; several guests report minimal or poor-quality breakfast and the bistro/kitchen often closed or understaffed, though one review was satisfied. Many rely on nearby restaurants.

Related guest reviews

2

Brenda

Apr 17, 2025

·

Stayed 4 nights

Avoid at all costs and do not pay for breakfast. When we arrived, hotel did not have the room we had paid for, which two beds, and we had to get a different room with a single bed and then change half-way through. Breakfast was inedible. They had parfaits which were expired and moldy. Like, full mold growth. They made eggs which were so tough and rubbery we literally could not cut them with a metal knife or chew through. They only had one person on staff who had to take the order and then run back and cook the order, which meant there was no one at the front for 30 minutes at a time. good luck getting a single coffee if you're in a hurry.

10

Philip

Jun 26, 2023

·

Stayed 2 nights

I booked the room for my nephew and his family. They enjoyed their stay and we're pleased with their room and breakfast.

10

Sandra

May 28, 2024

·

Stayed 1 night

Very nice hotel with a quiet setting. Near the freeway, medical center area, and plenty of restaurants

10

Justin

May 11, 2023

·

Stayed 1 night

Good location, good food spots close by. Property itself needs a little TLC on ceilings on 3rd floor.

8

Jennifer

Jan 14, 2025

·

Stayed 1 night

Staff was great - very friendly and accommodating. First floor is being completely renovated so there is no restaurant and lobby area. During the day, there is construction noise although they inform you about this upon arrival.

2

Belen

Aug 23, 2025

·

Stayed 3 nights

Clean my room once in 5 nights even when it was requested. Paid breakfast included in Expedia rate and it was not honored. They charged two extra days of parking. Breakfast horrible. Charge 14 USD for an avocado toast that was a price of bread with guacamole. No eggs. They run out. They didn’t even give you a spoon to eat.

8

Missy

Jun 4, 2025

·

Stayed 2 nights

Comfortable. Weird stain in bath, perhaps someone was coloring their hair. Did not have cleaning service show up. Breakfast choices were minimal, not where I want to start my day. Was surprised about the parking fee since I did not notice it in paperwork with Hotels.com. Overall nice stay, good location.

6

Edward

Dec 10, 2024

·

Stayed 3 nights

Construction was very noisy. Very limited food available because the kitchen wasn’t working. Staff was very nice, pleasant and helpful.

4

Duncan Kevin Joseph

Jun 23, 2024

·

Stayed 2 nights

Found make up on shower curtain. The lobby area had the strongest cleaner smell that was off putting. Breakfast options are Starbucks only, plus some snacks.

6

AMERICAN

Sep 19, 2024

·

Stayed 7 nights

The breakfast is not a usual breakfast .There is just a sandwich and juice .The same every day. Or you can take an orange instead of juice .There is no buffet breakfast and no dinner .They did not mention on hotels.com about that. No restaurant or Starbucks near in the area. It's quiet if the room is on the back of the building. The beds are comfortable. Very nice bathroom with an average amenities .Staff is friendly. Pool is located in the hotel next door. Parking is free.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$160
February	$178
March	$275
April	$171
May	$165
June	$246
July	$168
August	$125
September	$145
October	$156
November	$153
December	$127

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $137	15 $175	16 $176	17 $138	18 $127	19 $152
20 $137	21 $166	22 $167	23 $167	24 $133	25 $128	26 $128
27 $133	28 $143	29 $157	30 $157

Su	Mo	Tu	We	Th	Fr	Sa
				1 $138	2 $193	3 $229
4 $143	5 $157	6 $172	7 $212	8 $246	9 $345	10 $345
11 $138	12 $158	13 $172	14 $212	15 $228	16 $327	17 $223
18 $134	19 $163	20 $168	21 $203	22 $154	23 $148	24 $168
25 $154	26 $164	27 $188	28 $213	29 $208	30 $263	31 $233

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Monthly average prices

About this property

Location

Room options

Room, 2 Double Beds, Hearing Accessible

Room, 2 Double Beds, Hearing Accessible (Accessible Bathtub)

Room, 2 Double Beds

Room, 1 King Bed with Sofa Bed, Hearing Accessible

Room, 1 King Bed with Sofa Bed, Hearing Accessible (Accessible Bathtub)

Room, 1 King Bed with Sofa Bed, Hearing Accessible (Roll-In Shower)

Suite, 1 Bedroom, Hearing Accessible (Accessible Bathtub)

Suite, 1 Bedroom

Room, 1 King Bed with Sofa Bed

Guest reviews

Fabulous

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Courtyard by Marriott Houston Rice University

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Prices for upcoming dates