Name: The Westin Houston Downtown
Address: 1520 Texas Street, Houston Central Business District, Houston, Texas, United States of America, Houston, Harris County, US
Price range: $270–$4,229 per night
Rating: 9.15

What guests think

At The Westin Houston Downtown, travelers praise the walkable location by Minute Maid Park and the convention center, consistently friendly service, and clean, comfortable rooms with modern touches, making it an easy choice for ballgames and downtown visits.

Common drawbacks include valet-only parking with high fees, occasional noise on lower floors or facing the alley, and sporadic issues like slow valet, billing errors, or a rare housekeeping miss. Guests generally enjoy the lively bar and on-site dining, though some found breakfast underwhelming or pricey. Overall, expect a comfortable, well-located base with welcoming service.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Lively lobby bar and on-site restaurant earn praise, while valet-only parking is convenient but expensive. No pool or hot tub, and a few noted loud lobby music or occasional slow valet.

Related guest reviews

10

Jim

May 25, 2024

·

Stayed 1 night

Great experience at every level. Their attention to detail is excellent. Their customer superb. The food is great, and the bar area has a great vibe!

8

Logan

Nov 14, 2025

·

Stayed 2 nights

Food was good at the bar, do not stay on a low floor, you’ll hear every noise from the lobby.

8

Patricia

Aug 14, 2023

·

Stayed 1 night

Only valet parking. Could be cheaper!!

6

Amy

Aug 31, 2025

·

Stayed 1 night

This hotel is across the street from Daikin Park, so location is ideal. Also, it was easy to get back onto I-45 in the morning. However, it is pricey valet parking only and breakfast is not provided. We had no hot water in the morning to shower. The Ballpark Cafe was delicious but quite expensive. Between parking and incidentals,they put the largest hold on our accounts that I have ever encountered in a hotel. I would probably stay here again if I was going to an Astros game just because it's so close, but otherwise I wouldn't choose it for our travels.

8

Terry

Jul 20, 2025

·

Stayed 2 nights

Staff were great and friendly. Horrible mind numbing music in the lobby on Saturday night.

4

Melissa

Mar 14, 2023

·

Stayed 2 nights

We didn’t realize the propriety did not have a pool, the food was not great, my husband burned his hand on the spoon at the buffet, along with another gentleman. It was hard to communicate with the staff due to their lack of English so our orders were wrong, we had to wait a long time for our valet each time, which is what we wanted to avoid. The Starbucks cafe didn’t open until 8 am, we wanted coffee earlier. I could go on, but not an overall good experience. We won’t stay or recommend that place again. Thank you!

10

Brandy

Sep 22, 2025

·

Stayed 1 night

Wonderful place! Nice clean rooms, great bar area!

10

Jack

Jul 27, 2024

·

Stayed 1 night

Parking fees are ridiculous

8

Andrew

Jun 25, 2025

·

Stayed 3 nights

Modern property located downtown by the baseball stadium. Great bar area in the lobby and many good options in the vicinity. Parking is expensive but lots of on street parking which is free from 6pm until 7am.

10

Etta

Sep 27, 2024

·

Stayed 1 night

I would like to give a shout out to the valet Carlos. He was extremely helpful and courteous. Also, the Ballpark cage food was off the charts!!

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Cleanliness

Reviews consistently describe very clean rooms and well-kept spaces, with housekeeping often praised. A few outliers mentioned a missed room cleaning or some worn fixtures.

Related guest reviews

10

Janey

Apr 9, 2024

·

Stayed 1 night

Very nice, clean rooms, excellent staff, safe and convenient location.

10

Ronnie

Aug 20, 2023

·

Stayed 2 nights

The only problem was my room never got cleaned. I was there 3 days and no one came to clean it.

10

Roland

Dec 22, 2025

·

Stayed 1 night

Room was very clean and experience with the staff was great

10

Darrick

Jan 21, 2024

·

Stayed 1 night

The property was clean and very quiet… will definitely stay again!!

10

Wendy

Jul 23, 2025

·

Stayed 1 night

Excellent customer service, front desk top notch!! Clean and spacious room

10

benson

Jun 19, 2025

·

Stayed 1 night

The room was very clean and comfortable… Very walkable to the stadium.

10

DESIREE

Apr 22, 2025

·

Stayed 1 night

The room was absolutely beautiful and clean. Other burning my hand with coffee because of the barista failing to put the top on correctly when handing it to me, the other staff was pleasant.

10

SANTIAGO

Oct 19, 2024

·

Stayed 2 nights

Clean, convenient location, and great staff

10

Jasmine

Jul 4, 2025

·

Stayed 1 night

Very clean!

10

Silvia

Jul 28, 2025

·

Stayed 3 nights

The rooms were immaculate and the staff was so helpful. The restaurants all had delicious, wonderful food!

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AI-generated summary based on recent guest reviews

Rooms

Rooms are comfortable, often spacious, and recently updated, with many noting great beds and showers. Some report noise on lower floors or facing the alley, occasional dated bathroom layouts, or temperature issues.

Related guest reviews

8

Logan

Nov 14, 2025

·

Stayed 2 nights

Food was good at the bar, do not stay on a low floor, you’ll hear every noise from the lobby.

10

Amber

Jan 1, 2026

·

Stayed 1 night

Great stay for NYE! Beautifully renovated hotel and room. Bed was extremely comfortable and loved the layout of both the room and bathroom. I liked the tub and shower were on opposite sides of the spacious bathroom. Also great pressure from the rainfall shower head! Would definitely stay here again.

4

Jose

Jun 23, 2025

·

Stayed 2 nights

For the price, the beds were hard and the rooms were hot. I wouldn’t stay again. The staff was awesome, though.

10

Monica

Aug 5, 2024

·

Stayed 1 night

I liked the remodeled rooms

10

Wendy

Jul 23, 2025

·

Stayed 1 night

Excellent customer service, front desk top notch!! Clean and spacious room

10

Rachel Patricia

Jul 29, 2024

·

Stayed 1 night

Overall was good. The only detail I’ll change for next time is to request a room in a higher floor and possibly away from the alley. We were on the 4th floor and we could hear a lot of noise coming from the alley. But that won’t stop us from booking again :)

10

Shane

Sep 30, 2023

·

Stayed 1 night

Hotel in excellent location for walking to Minute Maid Park and other location attractions. Hotel is very clean and dining options and bar were great. The rooms are updated and modern. The bathroom was outdated with no walk in shower. Overall a great place to stay.

10

Bonnie

Jun 4, 2024

·

Stayed 1 night

Room was very dated, headboard had tears and painting old and sticky.

10

Kelly

May 28, 2025

·

Stayed 1 night

Rooms were clean, new, and quiet! The staff were so friendly and helpful!

10

Beverly

Jan 11, 2025

·

Stayed 1 night

Very stylish and comfortable room with lots of nice touches like the lavender essential oil on the bedside table for relaxation/sleep. Nice view out the window, too.

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AI-generated summary based on recent guest reviews

Service

Service is frequently praised as friendly, attentive, and professional across valet, front desk, and dining teams. A few guests noted issues such as billing errors, a key mix-up with luggage, or slow valet.

Related guest reviews

8

Pedro

Nov 22, 2023

·

Stayed 3 nights

Karen at the front desk is not very helpful. I was double charged for my stay, and was charged an extra night for Valet. She washed her hands on all counts. I was finally able to have the double charge for the stay reimbursed, however, she is washing her hands regarding the two nights of valet. When I asked to speak with a manager she proudly claimed she was the manager on duty, and she would not help me further (I know for a fact that the manager has the authority to waive valet, since last year my father had an accident and as compensation, they waived the valet fees). Horrible experience. It seems she is just doing it out of spite.

10

Chris

Oct 28, 2025

·

Stayed 1 night

The staff is awesome. from the valet parking to the staff and check in. they went out of their way to make sure we were well taken care of. the hotel is beautiful and the rooms are so comfortable. Vic and Anthony's 30 foot walk makes life so easy. 10/10

10

Joe

Oct 6, 2025

·

Stayed 2 nights

Amazing customer service.

10

Elizabeth

Oct 17, 2025

·

Stayed 7 nights

Staff hospitality was excellent, and housekeeping outstanding! Requested extra towels and they always remembered to keep us stocked with them.

10

Robert

Sep 4, 2025

·

Stayed 1 night

Great staff

2

LEI

May 12, 2025

·

Stayed 1 night

Hotel management kind of messed. Gave my wife wrong room card at check in. When we backed at night, found all luggage gone from room. Then the front desk found it took by room services and still lost the charge cable. Breakfast card got wrong date. This hotel looks nice, the management is mess!

10

Jenifer

Jan 1, 2025

·

Stayed 1 night

Very friendly and welcoming front desk. She gave a quick tour of lobby and dining options available.

6

Shae

Jan 15, 2024

·

Stayed 1 night

Stay was nice, staff was fantastic almost all the way around, I with the concierge had haloed with the door even when he was there when our hands were full. Check in staff was nice and helpful coffee shop staff was fantastic!! Great people! Only other place of improvement would be quieter HVAC. The price also has gone up significantly from last year, more than Marriott.

10

Kelly

Jul 28, 2024

·

Stayed 2 nights

Wonderful staff. Excellent security. Valet service was on top of it. Wait staff was excellent. Everyone made sure we were taken care of. I will recommend and will stay here again.

10

Terry

May 18, 2024

·

Stayed 2 nights

This hotel had the best service I have ever experienced. Everyone we interacted with, from the valet, the front desk, the doorman, the waitresses and manager in the cafe, all were extremely friendly, professional, and helpful.

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Location

Highly walkable for Minute Maid Park, the convention center, and downtown dining, with many praising the easy stroll to events. Several also described the area as convenient and safe.

Related guest reviews

10

Wanda

Sep 24, 2023

·

Stayed 1 night

Super welcoming at valet, and extra nice/patient as we took some time checking in with our pups, allowing them to potty. Then valet graciously carted our belongings (and dog crates) to our room, all with a smile. So refreshing & helpful! Room was comfy & clean & pretty quiet for being downtown. Just staying overnight for a game, which was a :5 walk to stadium, Go ‘Stros!

10

joseph

Jul 28, 2025

·

Stayed 2 nights

Walkable from the Daikin Park and friendly front desk and valet staff

10

Michele

Mar 16, 2024

·

Stayed 1 night

Great place to stay near the ballpark

10

Cathy

Feb 15, 2025

·

Stayed 3 nights

Convenient location for walking to convention center. Very helpful and courteous staff.

10

Yoshio

Apr 27, 2025

·

Stayed 1 night

Location, quite,dining,easy parking, convenient

10

joshua

Aug 4, 2025

·

Stayed 2 nights

Could not have been better. Staff was excellent. Property was beautiful. Location was perfect.

10

Mack

Jun 23, 2024

·

Stayed 1 night

Great location for an Astros game!

10

Kevin

Jul 27, 2025

·

Stayed 2 nights

The hotel was located exactly where I needed to insure that I could walk to the ballpark for the games I was attending. Valet parking was expensive but convenient. The food in the restaurant was quite good and room service was fairly prompt. The room was quite spacious and comfortable. I will definitely visit again.

10

Julie

Jul 27, 2024

·

Stayed 1 night

Location was perfect for out trip.

10

Pamela

Aug 8, 2024

·

Stayed 1 night

Great stay in downtown.

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AI-generated summary based on recent guest reviews

Dining

On-site dining and the lobby bar receive frequent compliments for tasty food, convenience, and a good vibe, with room service often prompt. Some guests found breakfast underwhelming or pricey.

Related guest reviews

10

Jim

May 25, 2024

·

Stayed 1 night

Great experience at every level. Their attention to detail is excellent. Their customer superb. The food is great, and the bar area has a great vibe!

8

Logan

Nov 14, 2025

·

Stayed 2 nights

Food was good at the bar, do not stay on a low floor, you’ll hear every noise from the lobby.

10

Gina

Sep 11, 2023

·

Stayed 3 nights

Check-in was smooth, friendly staff, very clean rooms, restaurant amd room service on point

10

Christopher

Aug 7, 2024

·

Stayed 1 night

Our stay was amazing! The location and cleanliness was fantastic! The breakfast was not good. Bacon was hard, eggs were overcooked and the service was a little cold. Other than that, we will be back!

10

Orlando

May 30, 2025

·

Stayed 2 nights

Excellent. Love the stay. Breakfast was great! I can do it again.

10

Melanie

Oct 6, 2023

·

Stayed 2 nights

Perfect location for events at Minute Maid stadium all staff are helpful and very polite. Food on site is good. Lots of great dining options surrounding hotel as well.

10

Ana

Jul 11, 2025

·

Stayed 1 night

The restaurant downstairs was amazing and convenient. We had breakfast and the staff Lupe was wonderful. She was very detailed, quick, and friendly.

10

Kevin

Jul 27, 2025

·

Stayed 2 nights

The hotel was located exactly where I needed to insure that I could walk to the ballpark for the games I was attending. Valet parking was expensive but convenient. The food in the restaurant was quite good and room service was fairly prompt. The room was quite spacious and comfortable. I will definitely visit again.

10

Silvia

Jul 28, 2025

·

Stayed 3 nights

The rooms were immaculate and the staff was so helpful. The restaurants all had delicious, wonderful food!

10

Etta

Sep 27, 2024

·

Stayed 1 night

I would like to give a shout out to the valet Carlos. He was extremely helpful and courteous. Also, the Ballpark cage food was off the charts!!

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AI-generated summary based on recent guest reviews

Month	Average price
January	$296
February	$522
March	$740
April	$496
May	$442
June	$653
July	$331
August	$284
September	$400
October	$507
November	$405
December	$251

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $441	15	16 $541	17 $278	18 $384	19 $424
20 $334	21 $426	22 $4,021	23 $483	24 $279	25 $270	26 $279
27 $278	28 $344	29 $456	30 $382

Su	Mo	Tu	We	Th	Fr	Sa
				1 $316	2 $270	3 $345
4 $298	5 $382	6 $447	7 $569	8 $471	9 $4,229	10 $415
11 $335	12 $373	13 $447	14 $503	15 $391	16 $372	17 $363
18 $334	19 $382	20 $447	21 $514	22 $574	23 $317	24 $366
25 $329	26 $410	27 $495	28 $495	29 $460	30 $345	31 $385

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Monthly average prices

About this property

Location

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Superb

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

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