InTown Suites Extended Stay Houston TX - Hobby Airport

Not clean enough. Housekeeping only comes once a week. No southern hospitality...

I stayed there just for work to only sleep and shower. I had two rooms and both of them had roaches in the room, the room would’ve been good if that wasn’t a problem for both of them.

It was nasty and loud and lots of roaches

Nasty, roaches, stinky rooms

It was ok but it was roach infested not gonna be back here anymore they dont even give more towels or tissue they make you buy your own

None of the lights on the nightstand work, the sink handle was gone … not broken but gone! No way to turn the water on. And full of roaches

For the price it was doable and mediocre. The room smelt of smoke, cigarettes and bud. There was a “double checked for cleanliness” sign but inside almost every surface was sticky, the floors were sticky too! There was a huge 1-1.5 inch crack on the bottom of door! Wind was blowing right through and into our room. I found 3 dead roaches, 2 little and a big one 😭. I have pictures of it but it won’t let me post for some reason. Roaches being in a hotel are definitely a RED FLAG and that’s disgusting. Definitely won’t be staying there again and I would not recommend anyone I care about staying here.

The property needs maintenance. I spent my first 3 days cleaning the room which smelled like mold. There was also little roaches in the room which i had to constantly spray to get rid of them. The doors need to be repalaced because everyone seems to have a hard time getting them closed properly. That could be because of the storm. Nonetheless the place needs proper maintenance.

The room smelled, then it was not cleaned at all as they stated to me. Then constant noise all night long.

Very roach infested

This hotel needs to update their website. It’s false advertising! Room doesn’t look like pictures. Room was ugly. Broken lampshades. Smelled like cigarettes. Rude staff! Never will we stay here ever!

Thin walls

It was nasty and loud and lots of roaches

None of the lights on the nightstand work, the sink handle was gone … not broken but gone! No way to turn the water on. And full of roaches

For the price it was doable and mediocre. The room smelt of smoke, cigarettes and bud. There was a “double checked for cleanliness” sign but inside almost every surface was sticky, the floors were sticky too! There was a huge 1-1.5 inch crack on the bottom of door! Wind was blowing right through and into our room. I found 3 dead roaches, 2 little and a big one 😭. I have pictures of it but it won’t let me post for some reason. Roaches being in a hotel are definitely a RED FLAG and that’s disgusting. Definitely won’t be staying there again and I would not recommend anyone I care about staying here.

The property needs maintenance. I spent my first 3 days cleaning the room which smelled like mold. There was also little roaches in the room which i had to constantly spray to get rid of them. The doors need to be repalaced because everyone seems to have a hard time getting them closed properly. That could be because of the storm. Nonetheless the place needs proper maintenance.

The room smelled, then it was not cleaned at all as they stated to me. Then constant noise all night long.

The rooms look nothing like the pictures online. They need to update the pictures or the rooms

I had the WORST experience that I have EVER experienced in my entire life when dealing with rental room. My situation is very long and this review only allows a certain amount of characters so I will just say this much: 1. I think that property is some sort of halfway house cause there were quite a few unsavory characters in the office as well as renters who were there. 2. The office persons were very unfriendly, rude and evasive too as they seldom answered the phone especailly when problems arose they were not answering the office phone NOR the on-call phone for a long time. 3. Things were broken in the rooms and they acted as if it were a hassle to fix it or the renters fault. Took thier sweet time to fix it. So basically to sum this up, I was initially given a trashy room & when I asked to cancel so I can go elswhere she offered a better room at same rate. I went to check the room but the key wouldnt open it. A maid let me in. The room seemed re-done but the tv had no signal, and the stove was missing a knob to turn on the eyelet. So I went back to the office and told her all these things. she said ok and it would be fixed by the time I get back to the room from a grocery store trip. When I made it back from the store it was 7pm dark and the office was closed. My keycard was still not letting me in. I called the after hours number and no one was answering. I began to panic as it was dark and I dont know the unsavory ppl around there. One even asked me if I was "looking fo

Not like the photos on line

This hotel needs to update their website. It’s false advertising! Room doesn’t look like pictures. Room was ugly. Broken lampshades. Smelled like cigarettes. Rude staff! Never will we stay here ever!

Staff was not helpfull, for my two.week stay there wss no clean linen,towels , no room service at all, staff at front desk wss very disrespectful, refuse to help me when i ask.for information, hung up the phone on me while i was asking questions , will not ne back!!!

Everything and everyone who works there

Then I go to the Pasadena, location because I refused room service these office ladies said they had to do a safety check! I feel like they are picking ova here I don’t see any Renato come in this room for nothing

Everything is terrible ! staf let me wait 1 hour didnt know what he was doing he didnt know how to check me in I went there 2 times with an online confirmation number and he said i cant stay and made me check in again and i ended up paying 2 times

Nice, quiet , helpful staff. Premium rooms are worth it.

They cancelled our booking saying they don’t have a room available. We had to go to a different hotel

No roomservice , and no working internet!

I had the WORST experience that I have EVER experienced in my entire life when dealing with rental room. My situation is very long and this review only allows a certain amount of characters so I will just say this much: 1. I think that property is some sort of halfway house cause there were quite a few unsavory characters in the office as well as renters who were there. 2. The office persons were very unfriendly, rude and evasive too as they seldom answered the phone especailly when problems arose they were not answering the office phone NOR the on-call phone for a long time. 3. Things were broken in the rooms and they acted as if it were a hassle to fix it or the renters fault. Took thier sweet time to fix it. So basically to sum this up, I was initially given a trashy room & when I asked to cancel so I can go elswhere she offered a better room at same rate. I went to check the room but the key wouldnt open it. A maid let me in. The room seemed re-done but the tv had no signal, and the stove was missing a knob to turn on the eyelet. So I went back to the office and told her all these things. she said ok and it would be fixed by the time I get back to the room from a grocery store trip. When I made it back from the store it was 7pm dark and the office was closed. My keycard was still not letting me in. I called the after hours number and no one was answering. I began to panic as it was dark and I dont know the unsavory ppl around there. One even asked me if I was "looking fo

THEY HAVE EXCELLENT RATES AND INCENTIVES, THE LONGER YOU, STAY THE MORE YOU SAVE. THE STAFF WAS HELPFUL AND FRIENDLY. I WILL RETURN AND RECOMMEND THANK YOU

Very good area

Too far from bus stop

Staff was not helpfull, for my two.week stay there wss no clean linen,towels , no room service at all, staff at front desk wss very disrespectful, refuse to help me when i ask.for information, hung up the phone on me while i was asking questions , will not ne back!!!

No roomservice , and no working internet!