Name: Hilton Garden Inn Las Colinas
Address: 7516 Las Colinas Blvd, Las Colinas, Irving, Texas, United States of America, Irving, Dallas County, US
Price range: US$100–US$443 per night
Rating: 7.5

What guests think

At Hilton Garden Inn Las Colinas, guests frequently praise the clean, comfortable rooms, friendly staff, and convenient location near the airport and dining, while noting recurring issues with noisy unreliable HVAC, occasional maintenance lapses, and confusing, pricey breakfast policies.

Multiple reviews mention elevator noise, occasional hot water outages, and pool access hassles. Service is widely described as helpful, but several reviews cite rude interactions, early housekeeping knocks, and inconsistent responses to late checkout or lost and found. Breakfast and bar are on site, with buffet pricing often viewed as high. Overall, expect a generally smooth stay, tempered by occasional service or maintenance hiccups.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests like the pool and outdoor/patio areas, on site bar, and a 24 hour gym; several also mention convenient parking and coin laundry. Recurring drawbacks include slow or noisy elevators, occasional hot water shutoffs, and pool access rules (waivers or escorts) and maintenance issues.

Related guest reviews

8

Kristian

27 May 2025

·

Stayed 2 nights

Super nice stay, only hickup was a stupid waiwer that needed signing and personnel escort to the pool for accessing.

10

JOSEPH

29 May 2024

·

The pool.... Was always very cloudy. Two of the days, the water level was too low for the filter/skimmer. Dirty pool.

10

Kimberly

20 Jun 2025

·

Stayed 2 nights

The stay was amazing! We loved the restaurant breakfast. The elevators are very slow and there isn't any air circulation on the ride up and down. The room was very warm for a summer stay, so we had to go purchase a fan to circulate air in our suite. Otherwise, we enjoyed the stay! We will definitely return in the future.

10

Eileen

4 Nov 2025

·

Stayed 2 nights

Clean room, free parking, 24hr gym, and onsite coin laundry.

10

PAUL

2 Aug 2025

·

Stayed 1 night

Always great stay nice pool ans close to everything

10

Jade

23 Sept 2023

·

Stayed 1 night

Easy check in, restaurant, snacks available for purchase. Very nice piil area and gym.

8

Sarah

9 Apr 2024

·

Stayed 4 nights

The HVAC in the room was loud, woke me up a few times during my stay and there was a water stain on the ceiling. Everything was very clean, staff was nice, parking was convenient and easy.

8

Dana

14 Aug 2025

·

Stayed 2 nights

We had our large family reunion here. The facilities and accommodations were good and conducive to large groups. We enjoyed the pool area. The biggest problem by FAR was the lady at the counter. She was awful. She made lots of us mad as we checked in. I wanted to see if connecting rooms were available and she wouldn’t even look. She said I should have done that ahead of time. And she wasn’t nice about it AT ALL. As people checked in, about every other person came away saying she was rude. She really just wanted to listen to her earphones or look at her phone way more than help us. The lady behind the bar….Elva, I think was her name….was WONDERFUL! We all loved her!!

8

Nicole

31 May 2025

·

Stayed 2 nights

Great property, great location, friendly staff. Our only cons were no hot water the first night and you have to visit the front desk for pool access. We had to contact the front desk for hot water maintenance, but it was fixed by the next morning. To use the pool you have to go to the front desk, sign a waiver (never done that at a hotel before), and staff had to let you into the pool themselves. I would highly suggest having the waiver signed (wondering why it’s required) at checkin and issue a separate key (or code the room key) for pool access.

8

Cristina

31 Aug 2023

·

Stayed 3 nights

They had to shut down hot water fr 8-5 for a week when we were there.

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AI-generated summary based on recent guest reviews

Cleanliness

Many reviews praise very clean rooms and common areas. A smaller number report issues such as pests or unclean showers and occasional musty odors.

Related guest reviews

10

Betty

26 Jun 2025

·

Stayed 2 nights

Very clean hotel

10

Angela

8 Jul 2025

·

Stayed 2 nights

Property and room were very clean, room was a great size.

10

Elizabeth

24 Nov 2025

·

Stayed 3 nights

The hotel staff was very friendly and the hotel was itself was clean.

10

Donald

20 Oct 2025

·

Stayed 1 night

Well maintained hotel. Clean and refreshing

6

Jessica

12 Jun 2025

·

Stayed 1 night

Everything was a bit grubby. There was something gross on my pillow. And continental breakfast was $18??

10

Tom

2 Dec 2024

·

Stayed 1 night

This place was very clean, the room is really nice, the price was unbeatable. I would definitely stay here again.

8

Stepanski

9 Jun 2025

·

Stayed 2 nights

Area nice rooms nice could be a little cleaner in the rooms but overall fine

10

Eric

16 Feb 2025

·

Stayed 1 night

We had a suite, I like that there was a separate bedroom. The room and the common areas were spotless. I would stay here again.

10

Elizabeth

31 Aug 2025

·

Stayed 1 night

The hotel was very clean and staff was great and friendly.

2

Cynthia

13 Jun 2025

·

Stayed 2 nights

The hotel was nice, room size was very nice. Once we got settled into our room we realized our room was infested with ants. Called front desk, maintenance was quick to arrive and was very kind. My issue was they wanted to spray in there while we were in the room and with all our belongings. I asked if we could move and they said they didnt have any other rooms available till later. So we had to pack up all our things load it up, as we were checking the room to make sure we got everything I saw that the cabinets had all kinds of trash in them. The people at the front desk never apologized and acted as if it was a huge inconvenience for them. We come back later for a different room, unloaded and get ready to take a shower and it is nasty, it was NOT clean. I spoke with the assistant manager, who was VERY understanding, kind and even apologized about this situation. I was told when we checked out we would get an adjusted receipt, but we didnt. I had to call back the following day and the assistant manager gave us a full refund with no issues. Also, the pool door didnt work with our key along with several others. I would add photos, but the app is not allowing me.

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AI-generated summary based on recent guest reviews

Rooms

Guests often find rooms spacious with comfortable beds, and some suites feature soaking tubs. Repeated downsides include loud HVAC or elevator noise and maintenance issues (A/C performance, shower diverters, TVs, or dated fixtures).

Related guest reviews

10

Estanislao

22 May 2024

·

Stayed 2 nights

Great Hotel will definitely stay here again in the future. Suite with soaking tub is a must!

10

Angela

8 Jul 2025

·

Stayed 2 nights

Property and room were very clean, room was a great size.

8

Alyssa

20 Jun 2025

·

Stayed 3 nights

me and my gf stayed here for 3 nights and we LOVED it! the staff was very friendly and pretty funny in my opinion. the room was spacious and welcoming. our only complaint was the shower didn’t have anything blocking the water from going into the bathroom and room itself. other than the shower we enjoyed our stay and would 100% stay there again!

10

Kathleen

29 Sept 2025

·

Stayed 3 nights

Excellent however the AC was very noisy every time it turned on. Woke me up multiple times every night.

8

Sarah

9 Apr 2024

·

Stayed 4 nights

The HVAC in the room was loud, woke me up a few times during my stay and there was a water stain on the ceiling. Everything was very clean, staff was nice, parking was convenient and easy.

10

April

2 Sept 2025

·

Stayed 2 nights

The only complaint I have it that it wasn’t a smart TV in the room. The available channels didn’t fit my likings.

10

Melissa

27 Nov 2025

·

Stayed 1 night

I needed some R&R & I was able to get it. The bes was comfortable & the blackout curtins added in my rest

8

Sharwari

6 Jul 2024

·

Stayed 2 nights

Thin walls, could hear kids and parents shouting from nearby rooms late at night. Our bathroom shower would pour even though we set to the tap. The hotel could not fix it despite repeated requests and multiple guys coming to check it. Housekeeping is on alternate days, they did not even clear out the trash, inconvenient when traveling with little kids.

8

JOSELLE

2 Sept 2025

·

Stayed 2 nights

I wouldve given a higher review but we were on the top (5th) floor and the ceiling had water damage and it was pushing down. It looked it there were multiple patches done to the ceiling. Other than that the room was comfortable. I did bring it to the front desks attention.

6

Ana

28 May 2024

·

Stayed 1 night

It was good, just the units for the AC are pretty loud..

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AI-generated summary based on recent guest reviews

Service

Many describe the staff as friendly and accommodating. However, several report rude or unresponsive front desk interactions, early housekeeping knocks before check out, and inconsistent handling of late checkout, lost items, or billing.

Related guest reviews

10

Tammy

16 Jul 2025

·

Stayed 1 night

Everything was great. I especially loved the customer service.

4

Apryll

28 Apr 2025

·

Stayed 1 night

Booked the stay . Only had one night . Check out is 11am. When we arrived room was not available. This was at 4pm . When room became available it was not room we booked . Was told over booking happened so we did not get room type we paid for . Second at 0830 in morning we get a knock on door . I guess I did not move fast enough and a person opened our door and entered room . No announcement of who they were . We are in trafficking times so that felt very unsafe . Then at 0930 I get another knock on door , I answer its housekeeping . I ask if check out is 10 or 11 ? She say 11. So I asked why are you knocking on my door before checkout ? With that you pay $15 to park and you pay $18 for breakfast. This place is way expensive to have all these flaws . Will not book there again . I hate being woke up before my alarm !

10

Fernanda

7 Oct 2025

·

Stayed 1 night

Great staff, great service, clean room

4

Paul A

21 Jul 2025

·

Stayed 1 night

We stayed here for the night before our flight from DFW. This was not a pleasure trip. My husband’s mother was in hospice and passed the day after we arrived in Mt. Pleasant where we stayed for a week. After driving from Mt.Pleasant we were looking forward to a good night sleep. The beds were extremely uncomfortable. My main complaint is that I had called the front desk the night we arrived and requested a late check out ( our flight wasn’t until 3:30 the next afternoon) I was told to check back in the morning. I called at 9:00 am this morning and requested a 12:00 check out ( check out is at 11:00am ) I was told that they have reached their limit for “Late Check Outs “ so I was told we would have to check out at 11:00. I just called the front desk and requested to speak with a manager. There are no managers on the property today as I was told by Rosa. I explained the situation and she said she could give us a late check out but it would cost an extra $25. I requested the phone number for their corporate headquarters and I will be calling there once I arrive home.

10

Zether

7 Nov 2024

·

Stayed 2 nights

Exceptional customer service, well-maintained property, clean room, convenient location, great rate.

2

Ashley

4 Aug 2025

·

Stayed 1 night

I stayed at this hotel over the weekend and was really disappointed, especially considering it’s supposed to be a more upscale place at $150 a night. Check-out time was 11 AM, but for some reason, housekeeping started knocking on my door around 9 AM—both mornings. They didn’t just knock once and leave; they kept trying to get in until I got up (half-asleep) to open the door. Once I did, they apologized—but then it happened again the next day. For the price and the reputation of the hotel, I expected more professionalism and basic respect for my privacy. I shouldn’t have to feel rushed out of my room before check-out time. Won’t be staying here again.

8

Dana

14 Aug 2025

·

Stayed 2 nights

We had our large family reunion here. The facilities and accommodations were good and conducive to large groups. We enjoyed the pool area. The biggest problem by FAR was the lady at the counter. She was awful. She made lots of us mad as we checked in. I wanted to see if connecting rooms were available and she wouldn’t even look. She said I should have done that ahead of time. And she wasn’t nice about it AT ALL. As people checked in, about every other person came away saying she was rude. She really just wanted to listen to her earphones or look at her phone way more than help us. The lady behind the bar….Elva, I think was her name….was WONDERFUL! We all loved her!!

10

Darryl

30 Sept 2024

·

Stayed 2 nights

Staff was extremely accommodating.

10

Alisha

30 Jun 2025

·

Stayed 1 night

Great room great customer service

4

Jailene

19 Aug 2025

·

Stayed 1 night

Left an item and called to let them know, long story short they could ship or we could pick up. The nice lady that helped never mentioned a time for pick up and my husband drove 4 hours to pick up and front desk didn’t give us the item. They were rude and didn’t even acknowledge what my husband was saying and he had to drive back! She kept saying they could ship it instead of checking with lost and found since I had entered online that I would pick up!

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AI-generated summary based on recent guest reviews

Location

Convenient for DFW airport, highways, shopping, and restaurants; several guests felt the area was safe and quiet. Handy for local attractions and medical visits.

Related guest reviews

10

Lea

3 Jun 2025

·

Stayed 2 nights

This place was great, friendly check-in, large rooms, and great outdoor space to relax with friends. The staff was wonderful. Great location for getting where we needed to go.

10

Urvi

15 Jul 2025

·

Stayed 1 night

Quick and convenient for business purposes. Close enough to the highway and restaurants. Clean overall.

10

Veronica

28 Oct 2024

·

Stayed 2 nights

Love the property. Great location near shopping and restaurants. It was easy access to Mandalay canal walk as well as the 2 places our trip down was for. Safe and quiet area and hotel was quiet as well. If we ever travel to Texas again will definitely stay here. Guest service clerks well informed about area and helpful and we’re very polite and courteous very friendly and welcoming.

10

ANA

10 Aug 2025

·

Stayed 2 nights

Location

10

Francine

10 Aug 2025

·

Stayed 2 nights

Very clean , very comfortable bed nice mini fridge. Easy parking and convenient location next to shopping and food options.

10

Danielle

8 Jun 2025

·

Stayed 2 nights

Great area.

10

Treena

10 Aug 2025

·

Stayed 1 night

Nice hotel near the airport.

10

Ruben

20 Apr 2025

·

Stayed 1 night

Great location, near the airport and a lot of restaurants, and stores

10

Chelsea

20 Apr 2025

·

Stayed 1 night

Just an overnight stay for an event about 2 miles away: very comfortable room for 1 with so much space and really nice amenities I wasn't expecting, the plentiful of toiletries with the standard microwave, mini fridge and a stocked up Kureig for coffee: I'm impressed. Then again, I don't get to travel much so this being a first hotel in a good few years- very happy with my choice here. Would recommend this hotel especially with the location: gas stations, retail and department shopping and plenty of takeout/restaurant options just down the road. Front staff was pleasant and got me checked in quickly at 4 pm.

10

Jodi

14 Jun 2025

·

Stayed 2 nights

Staff was amazing and location was ideal. Will stay again.

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AI-generated summary based on recent guest reviews

Dining

On site breakfast and bar are available, with bartenders noted positively. Breakfast is not included for most rates and is frequently described as expensive or confusingly billed, with mixed food quality.

Related guest reviews

10

S

14 Jan 2023

·

Stayed 2 nights

Decent enough hotel, the buffet breakfast is just ok and quite expensive at $17 if youre only looking for something light.

10

Todd

9 Nov 2025

·

Stayed 1 night

Quick check in, clean room. Comfortable bed. Good breakfast.

6

Ashim

4 Jul 2025

·

Stayed 5 nights

Didnt like how every part of the breakfast was a cost. Even grabbing an apple at breakfast was part of the buffet for 18 bucks.

8

Nathan

17 Mar 2023

·

Stayed 2 nights

Stay was great. Only complaints. Tub to shower spigot wasn’t working correctly so shower wasn’t full pressure and the toilet paper holder was broken so the toilet paper roll kept falling all. Bed was comfortable and the hotel was really clean. Oh and breakfast is overpriced.

2

Edelman

31 Mar 2025

·

Stayed 2 nights

Rude employee, horrible customer service. Terrible breakfast and so expensive. I don’t recommend this place, never again. Don’t come here, Thank me later

8

David

12 Jun 2025

·

Stayed 1 night

Only negative was the breakfast cost. We pre-paid for breakfast. But the way it works is you pay full price again for the breakfast when you eat it, then they credit you at checkout for part of it. What? Either pre-pay or include in the price. I don’t need to bring an accountant with me on vacation.

8

Paige

6 Jan 2025

·

Stayed 2 nights

The hotel is misleading when it comes to saying breakfast is included for each registered guest. It is not included.

10

Gina Maria

18 Apr 2025

·

Stayed 2 nights

Great stay. Clean, great amenities. Loved the mini Keurigs and the lobby/bar is beautiful. Bartenders and staff are amazing.

8

Forrest

4 May 2024

·

Stayed 1 night

Great service, comfortable and clean room. I was a little frustrated that the breakfast situation was unclear. And that the pricing of the buffet was $18/person. That's particularly steep. If that has been clear, we would have bought off the menu.

8

Yolanda

30 Sept 2024

·

Stayed 2 nights

Breakfast was not good because it was a charge I never had to pay for breakfast when I stay in hotels but every thing else was great

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$124
February	US$133
March	US$131
April	US$139
May	US$136
June	US$182
July	US$138
August	US$113
September	US$126
October	US$135
November	US$128
December	US$113

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $323	17 $169	18 $106	19 $106
20 $106	21 $149	22 $216	23 $193	24 $109	25 $100	26 $100
27 $100	28 $296	29	30 $377

Su	Mo	Tu	We	Th	Fr	Sa
				1 $127	2 $101	3 $100
4 $104	5 $183	6 $443	7	8 $158	9 $136	10 $136
11 $110	12 $184	13 $292	14 $289	15 $115	16 $100	17 $100
18 $103	19 $176	20 $255	21 $166	22 $109	23 $118	24 $115
25 $103	26 $166	27 $197	28 $197	29 $117	30 $103	31 $103

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Room, 1 King Bed (Hearing)

Suite, 1 King Bed, Accessible (3X3 Shower)

Room, 1 Bedroom, Accessible, Bathtub (Mobility & Hearing)

Suite

Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Bathtub (Mobility Accessible)

Room, 2 Queen Beds

Room, 2 Queen Beds (Hearing)

One King Bed One Bedroom Suite

Suite, 1 King Bed (Soaking Tub)

Premium Suite, 1 Bedroom

Suite, 1 King Bed, Accessible

One King Bed

Suite, 1 Bedroom

Guest reviews

Good

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Hilton Garden Inn Las Colinas

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Prices for upcoming dates