Name: Sheraton DFW Airport Hotel
Address: 4440 West John Carpenter Freeway, DFW Freeport, Irving, Dallas (and vicinity), Texas, United States of America, Irving, Dallas County, United States of America
Rating: 8.03

Guest reviews

8

Very good

Based on 1,000 verified reviews

Who stays here?

Business

39%

Couple

20%

Family

24%

Group

7%

Solo

7%

What guests think

AI-generated summary based on recent guest reviews

Across many reviews of Sheraton DFW Airport Hotel, travelers value the convenient airport location and frequently praise friendly staff, while recurring critiques cite inconsistent shuttle reliability, dated areas, and maintenance or comfort issues that can affect sleep or overall ease.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

4

mary anne

26 Apr 2026

·

Stayed 1 night

The room appeared to be clean, but smelled of stale cigarette smoke. The toilet sang to you when you flushed it with this shrill operatic noise that lasted for a minute or so after the flush. They are now owned by Bonvoy Marriott, and charge for parking. You have to let them know you’re only staying one night. I was not impressed and I hope they have a major renovation coming because I was not impressed with what I saw.

4

BRANT

7 Mar 2026

·

Stayed 1 night

Was Given A Low Floor At Check In .Even Though I Have Elite Status With Anerican Airlines. TV Didnt Work and Airport Shuttle Took An Hour And 1/2. To Arrive.

10

Larrisha

25 Feb 2026

·

Stayed 1 night

Thank you for upgrading my room — I truly appreciated it! The restaurant’s salmon and spinach were 10/10, and the strawberry lemonade the kind gentleman kept making for me was absolutely delicious. Everything was so good! 😊

10

Jesus

17 Feb 2026

·

Stayed 1 night

The room was clean and the hotel

4

Twyla

15 Feb 2026

·

Stayed 1 night

The Sheraton DFW charges luxury prices for subpar rooms. My room was stale smelling, hot, and dark. I was told the AC had just been repaired when I got to the room. Yet, the air struggled to keep the room barely cool the whole night. I knew this was a persistent problem when I found the box fan in the closet. There were not enough lights in the room or bathroom. It was difficult to get dressed and make up my face in the dimly lit room and bathroom. For the price I paid I expected exceptional luxury but I was sorely disappointed. I will most likely not visit this hotel again. I don't remember the last time I booked a room at a Sheraton, I will be hesitant to book another room at a Sheraton.

4440 West John Carpenter Freeway, DFW Freeport, Irving, Dallas (and vicinity), Texas, United States of America

Location

With a stay at Sheraton DFW Airport Hotel in Irving (DFW Freeport), you'll be within a 10-minute drive of Irving Convention Center and Grapevine Mills Mall. This hotel is 6.6 mi (10.5 km) from Gaylord Texan Convention Center and 12.6 mi (20.3 km) from Galleria Dallas.

MacArthur Park(3.4 Miles)

Medical City Las Colinas(3.9 Miles)

Oak Grove Park(4.4 Miles)

Founder's Plaza Observation Area(4.5 Miles)

Irving Convention Center(4.8 Miles)

Toyota Music Factory(5.3 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 00:00

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Parking is available on-site and is uncovered. The cost is USD 16.00 per night. Reservations are not required.

Pets are allowed at the hotel with a fee of USD 100 per accommodation, per stay. Service animals are exempt from fees.

Check-in time is at 3:00 PM and check-out time is at 12:00 PM. Late check-out is available for a fee, subject to availability.

A complimentary roundtrip airport shuttle service is available 24 hours. Guests must contact the property with arrival details before travel to arrange the transfer.

The hotel features limited wheelchair accessibility, including step-free entrances and accessible public areas. Specific details about accessible rooms and bathrooms are not provided.

The hotel is located in Irving (DFW Freeport), within a 10-minute drive of Irving Convention Center and Grapevine Mills Mall. It is approximately 6.6 miles from Gaylord Texan Convention Center and 12.6 miles from Galleria Dallas.

Yes, the hotel has a seasonal outdoor pool, which is open from May to October. Pool access is available from 6:00 AM to 11:00 PM.

Sheraton DFW Airport Hotel

Amenities

Property description

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