Name: Coratel Inn & Suites by Jasper New Braunfels IH-35 EXT 189
Address: 979 N INTERSTATE 35 FRONTAGE, New Braunfels, Texas, United States of America, New Braunfels, Texas, US
Price range: US$62–US$73 per night
Rating: 7.57

What guests think

At Coratel Inn & Suites by Jasper New Braunfels IH-35 EXT 189, guests describe an older, budget property with friendly staff and convenient location, but recurring maintenance issues, limited breakfast, and inconsistent cleanliness—especially pest sightings—shape much of the experience.

Multiple reviews note broken elevators, very warm common areas or outages of building A/C, and pools or hot tubs that are dirty or closed during renovations. Rooms are generally basic or dated, sometimes recently refreshed, with comfortable beds and in-room fridge/microwave, but reports of weak A/C, faulty locks, and plumbing or fixture problems appear across stays. Expect a low-cost, no-frills stopover where service can be kind but reliability varies.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Frequent complaints about broken elevators, very warm common areas due to building A/C issues, and poorly maintained or unavailable pool/hot tub during renovations. A few guests found the pool usable, but overall reliability is inconsistent.

Related guest reviews

6

Lupe T

21 Oct 2024

·

Stayed 2 nights

The bed was comfy,my only gripe was the non working elevator. Im disabled and had trouble going up the stairs.

8

Donald

22 Oct 2024

·

Stayed 2 nights

Good place to stay but elevator broken

2

Roxana

22 Jun 2025

·

Stayed 2 nights

Front desk lady was awesome but pool was bad and water in jaquzzi was green not working toilet kept clogging and shower water wouldn’t drain

10

Eric

14 Apr 2024

·

Stayed 4 nights

The staff was extremely nice. The facility is currently being renovated so some facilities such as the pool are not available for guest usage. Our room was completely renovated. We found it a very good value and will stay there again if we return to the Austin area.

4

Michael

7 Jul 2024

·

Stayed 2 nights

On the plus side the room itself was.... mostly ok. The lamp barely worked and the place to hang clothes was falling off the wall.... However, the beds were soft and the a/c was cold, there was Netflix and wifi. The property overall was in bad bad shape. The elevators did not work, the lobby bathrooms did not work. The lobby was really hot but they did have fans going. I didn't try the breakfast offered because the common areas of the hotel smelled of mildew and gasoline.....strange. The pool itself was okay, their was a light exposed by the edge of the pool which was likely a hazard but we swam regardless. The staff was kind. The lady that checked us in was kind. I would not recommend this hotel.

4

Michael

6 Sept 2023

·

Stayed 1 night

The place was being revovated. Ac was out. Building very hot. Smelled musty. They did leave a sack of chips, sunny D, apple, banana, and a granola bar on my door though. Odd but thoughtful.

2

Ray

21 Jul 2024

·

Stayed 1 night

Elevator out of service. Downstair bathrooms out of service. Breakfast area did not even have coffee. Gave 1 star because zero and negative stars were not an option. I reserved 4 rooms, none were ready at 3 o’clock check in time. If this place was free I would not stay here again

4

Maria

29 Aug 2025

·

Stayed 1 night

Air conditioner wasn't working well pool was dirty hot tub was even more dirty. Wasn't mych of a breakfast available.

4

David G.

24 Nov 2024

·

Stayed 1 night

Inside the property was hot they had several box fans in the lobby. When you’re checking in with your family in the front it’s not the best look.

2

Danielle

4 Aug 2024

·

Stayed 2 nights

This property need some serious updating. The main AC was out so they fans everywhere. The room AC could not fully cool down the room. The pool was green, fitness center was under maintenance, the elevator was down, and the breakfast was a joke. We left a day early and just drove home instead of enjoying the area. We booked a room for 5, I assumed we would have a couch or something for the 5th but we did not and I was told it was extra to get a roll away bed or one person would have to sleep on the floor. The beds were very uncomfortable, pillows were tiny and only 3 small pillows were provided we bed. I had yellow stains on my sheets. I highly recommend spending a little more money and staying anywhere else.

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Cleanliness

Cleanliness feedback is mixed, with repeated mentions of roaches or other insects and musty odors, alongside occasional reports of very clean rooms and public areas. Housekeeping and maintenance standards vary between rooms.

Related guest reviews

2

Michelle

17 Oct 2024

·

Stayed 1 night

It was an overall dirty hotel

4

Mikey

22 Jun 2025

·

Stayed 1 night

The room was not very clean. Big hump in floor probably foundation shift under carpet. Water just barely came out of shower faucet. Took nozzle of water shot out so obviously stopped up head. Coffee pot had roach in it and someone had messed with stir stick and sugar packs. So besides having AC and a bed wouldn’t stay here again. Needs complete remodel.

6

Christopher

3 Dec 2025

·

Stayed 1 night

The place was great I didn’t have any issues at all the room was great and I slept great but when I was taking a shower and got done there were roaches in the room that was the only issues but other then that it was great and the price was just right

4

William D

26 Mar 2025

·

Stayed 1 night

Roaches and lukewarm hot water in the shower

2

Jack

6 Sept 2024

·

Stayed 1 night

A/C was out on the whole property. Room was extremely dirty

2

Salvador

29 Jun 2025

·

Stayed 1 night

Don’t stay here roach infestation

6

Del

18 Dec 2025

·

Stayed 1 night

My checkin was easy, wasn't aware of the $50 charge, but okay with it. The only problem i had was there were roaches in the room and the bathroom wasn't clean

2

Isaac

9 Jun 2024

·

Stayed 1 night

We found a cockroach in our bed,

2

Joanna

15 Oct 2023

·

Stayed 1 night

Crickets and other insects in the rooms, dirty sheets, lack of maintenance. Limited breakfast options. I have photos.

4

karen r

23 Jun 2023

·

Stayed 1 night

Hotel common areas hot. Dirty air vents in room

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Rooms

Rooms are basic and dated, with comfortable beds for many and in-room fridge and microwave in several stays; some renovated rooms noted. However, guests cite weak A/C, malfunctioning locks, plumbing issues, and worn fixtures.

Related guest reviews

8

Maria

4 Dec 2022

·

Stayed 1 night

Staff was friendly and helpful, room was clean and a good value. Pillows need to be replaced.

2

Madison

7 Aug 2023

·

Stayed 2 nights

Guy at the front desk was rude and very demanding, our first hotel room we had ac going for over an hour and it was still hot, so we asked him to come look at it and he said “it blows cold air so you’ll be fine in 10 minutes” My grandma has a respiratory problem and can’t sleep in hot rooms which we told him and he said “everyone over 50 has respiratory problems, but I’ll give you next door keys to help y’all” we went to said room and it was even hotter than the original room. Went down stairs and said we were thinking about leaving and he goes I’m finding you a cold room now, gave us a first floor room and it was ok the rest of our stay. They had half the ceiling missing from leaks in the hallway with no caution tape or signs anywhere, just left a bucket in the middle of the floor to catch the drips. The rooms were overall ok besides the ac problems. But would not recommend for the price.

2

Augustina

26 Jun 2023

·

Stayed 1 night

First of all the room stunk the door didn’t lock, I went to the front desk and let them know the maintenance man came checked the door said he would come back never did. The knob to the shower had to be fixed the tub was clogged it was just a horrible mess

6

Gerri

11 Mar 2025

·

Stayed 1 night

The stay was nice. The fridge didnt work, but other than that it was nice and wuiet and comfortable.

8

Alana

11 Aug 2025

·

Stayed 1 night

Staff is extremely welcoming and helpful. The room is super average but does have microwave, mini fridge and a tv. Wish there were more bathroom amenities and the breakfast is nothing to rave about. I would definitely stay again. I am satisfied.

8

Nina

10 Dec 2022

·

Stayed 2 nights

Centrally located.Walking distance to restaurants.Comfortable bed. It's nothing fancy. Good value. I would stay there again.

6

Doug

20 Oct 2024

·

Stayed 2 nights

For a 2 star hotel it was as expected. Pretty clean clean room but not detailed, TV had tape on it for some reason and in 5 minutes people turned purple. Didnt bother us much. Was quiet through the night and AC worked well. Plenty of towels, staff was friendly and over all was comfortable to just lay your head after a busy day out and about.

8

Vicki

12 Aug 2024

·

Stayed 2 nights

We arrived and the lobby was very clean and beautiful. The check in was without any difficulty. Our room was handicap accessible was very spacious. The shower worked fine but is in need of replacement. I think it recently changed owners. I would stay again.

8

Paogoui

17 Apr 2023

·

Stayed 1 night

It is ok, nothing fantastic about the place.

2

Amber

25 Jul 2024

·

Stayed 2 nights

Ran down no wifi

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Service

Many guests describe friendly, accommodating staff and managers. Others report brusque or rude interactions, deposit or pet-fee frustrations, and occasional disregard for do-not-disturb or privacy.

Related guest reviews

10

Brittany

2 Jul 2024

·

Stayed 2 nights

Nitin is the manager at this property that helped my fiance and myself while we stayed here, she was very kind and professional. This hotel is very accommodating and friendly, we enjoyed our room

2

Madison

7 Aug 2023

·

Stayed 2 nights

Guy at the front desk was rude and very demanding, our first hotel room we had ac going for over an hour and it was still hot, so we asked him to come look at it and he said “it blows cold air so you’ll be fine in 10 minutes” My grandma has a respiratory problem and can’t sleep in hot rooms which we told him and he said “everyone over 50 has respiratory problems, but I’ll give you next door keys to help y’all” we went to said room and it was even hotter than the original room. Went down stairs and said we were thinking about leaving and he goes I’m finding you a cold room now, gave us a first floor room and it was ok the rest of our stay. They had half the ceiling missing from leaks in the hallway with no caution tape or signs anywhere, just left a bucket in the middle of the floor to catch the drips. The rooms were overall ok besides the ac problems. But would not recommend for the price.

2

MARY

11 Jul 2025

·

Stayed 1 night

By far the worst place I’ve stayed at. Not clean. None of the plugs worked in the bathroom. The lock on our door was broken. The room was 85 degrees when we checked in. Staff was not friendly and didn’t care to help you.

10

Dana

10 Jul 2024

·

Stayed 1 night

The owner was Amazing and friendly

8

Alana

11 Aug 2025

·

Stayed 1 night

Staff is extremely welcoming and helpful. The room is super average but does have microwave, mini fridge and a tv. Wish there were more bathroom amenities and the breakfast is nothing to rave about. I would definitely stay again. I am satisfied.

10

Tracy

23 Dec 2024

·

Stayed 1 night

Place was so comfortable very clean, beautiful inside and outside! Night shift man and morning shift lady are very nice!

10

Carlos

4 Nov 2024

·

Stayed 1 night

I have seen many sour reviews for this location but keep in mind you are paying a fair price for this location. It is an older property but management is kind and willing to accommodate in any manner possible. The bed is comfortable, shower has hot water and rooms have mini fridge and microwave. I have stayed her multiple times and have been treated kind, and have enjoyed the room.

8

James

18 Jan 2025

·

Stayed 3 nights

I have stayed here several times and the owners remember me and are always nice to me. Yes it is older but it’s in a perfect location and the price is better than probably any other.

6

TANYA

10 Jul 2024

·

Stayed 1 night

I paid for a room that accommodates 5. It says 2 queen and a pullout sofa bed. She keep asking how many guess, I told here it shouldn't matter, all I want is the room I paid for. She goes on to say If I have more than 3 guess I would have to pay more because the room is is set by how many are staying. I told her that is not how it works and I need the room I paid for and that is a room for 5 guess. She did not give me the room I paid for so my boys had to sleep in the same bed which they hate. I am so upset. She sole from us.

10

Marcia

22 Oct 2023

·

Stayed 3 nights

The staff was nice and they cared!

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Location

Convenient to the highway and area attractions, with restaurants nearby; several guests found it practical for short stops.

Related guest reviews

10

James

14 Dec 2024

·

Stayed 3 nights

I’ve stayed here several times before. Yes, it is older but the rooms are clean, the location is great and you can’t beat the price if your intent is to just site see or visit family as I do.

10

Greg

17 Dec 2023

·

Stayed 2 nights

Everything was excellent, and far exceeded expectations. Room was awesome & w/in a 2 min walk to Applebees...plenty of other nearby eateries close as well.

10

Jon

25 Jun 2023

·

Stayed 2 nights

We had a great weekend stay to visit Schliterbauhn water park. We brought our 11 yo chihuahua baby and the hotel was great to give us a 1st floor room for ease of dog walks. Room was clean and comfortable. Didn’t partake of breakfast but used in room coffee provided. Pool was clean. Older hotel but so don’t expect top of the line details. Very budget friendly, and a good value. We will book again for future weekend trips.

8

Nina

10 Dec 2022

·

Stayed 2 nights

Centrally located.Walking distance to restaurants.Comfortable bed. It's nothing fancy. Good value. I would stay there again.

8

Joe

12 Nov 2024

·

Stayed 1 night

Room was nice. Just stayed for one night. We felt safe and it was clean. Would stay again.

8

Yolanda

18 Oct 2024

·

Stayed 2 nights

It was for a quick 2 night stay. It served our needs. Looks like hotel is renovating so going through that. I saw pets there for other rooms. Overall ok. It was clean but dated. Nothing fancy but was a convient location. Hotel staff was accomodating.

8

James

18 Jan 2025

·

Stayed 3 nights

I have stayed here several times and the owners remember me and are always nice to me. Yes it is older but it’s in a perfect location and the price is better than probably any other.

10

DEBORAH

28 Apr 2025

·

Stayed 1 night

It was a very nice hotel and very convenient on our way to San Antonio. The price was great for the location.

10

adam

14 Aug 2023

·

Stayed 2 nights

Staff is very friendly and helpful. They were making some minor improvements to the place while we stayed but we did not hear any construction noise. This is a very budget friendly hotel and very close to everything in new Braunfels. Hotel is dated but overall very clean with a comfortable bed and clean shower. Kids loved the pool and it was also very clean.

10

Angelina

11 Jan 2023

·

Stayed 19,341 nights

Nice location, excellent view. Bed was super comfy beautifully furnished and very safe.

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Dining

Breakfast is very limited or sometimes unavailable—often just cereal and toast, with coffee occasionally missing. No broader on-site dining is highlighted.

Related guest reviews

4

Brian

6 Apr 2025

·

Stayed 2 nights

Cereal and toast are the only options for the breakfast bar.

6

Brent

20 Mar 2023

·

Stayed 6 nights

Property was ok doing work on it need to have a better breakfast no coffee just make your own in room.

4

Deejay

6 Apr 2025

·

Stayed 1 night

Cheaper than an old motel 6 breakfast is cereal and toast

4

Kimberly

19 Aug 2024

·

Stayed 1 night

The reviews do NOT match the property. there was left over gum on the side of the nightstand, pool and jacuzzi were dirty and slimy, elevator did not work and my sister had to walk 2 flights and shes handicapped, breakfast was toast, muffins and cereal. I booked because of proximity to river road floating but could have stayed in something way better for the price. they should charge $50 a night.

4

David

2 Feb 2025

·

Stayed 2 nights

Absolutely horrendous! The SWAT team showed up about an hour after we checked in on a Friday night. Apparently a guest went across to the Days Inn next door and barricaded himself inside and 30 cops were on the scene. . Breakfast was milk, bread, cereal, and apples. Cheap, yes, but you get what you pay for.

2

Cynthia

15 Dec 2024

·

Stayed 1 night

Room had a smell ,the toilet did not work , the door did not lock ,the ironing board had a big stain of what look like old blood or something!!! Not to mention the description on the property aid breakfast! Lady in the front office said we’ll only of the vender comes and sets up if not u can make coffee in ur room !! WTH!!!! horrible property, and service and cleaningness

4

John

22 Jul 2023

·

Stayed 1 night

I choose this place for convenience of location and because it had a pool! The pool was not maintained and was not useable and no breakfast

4

Lonnie

1 May 2023

·

Stayed 1 night

The property appeared to have recently sold. Charged $15 extra forhandicapped room. No shower chair or curtain. Was given a patio type chair to use. Breakfast had no coffee, food was i type muffin or white bread. Some cold ceral.

4

Maria

29 Aug 2025

·

Stayed 1 night

Air conditioner wasn't working well pool was dirty hot tub was even more dirty. Wasn't mych of a breakfast available.

4

Richard

28 Aug 2023

·

Stayed 2 nights

Expedia should inform guest about construction beforehand! Room was decent for the price but lobby and halls were very dirty. Some temporary electrical issues (inside and out) concerned me and seemed unsafe. Expedia informed us that continental breakfast was cancelled about an hour before check-in. Owners were very nice.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$54
February	US$53
March	US$56
April	US$57
May	US$59
June	US$66
July	US$81
August	US$68
September	US$58
October	US$62
November	US$60
December	US$58

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $66	18 $72	19 $72
20 $65	21 $65	22 $65	23 $65	24 $65	25 $70	26 $70
27 $65	28 $68	29 $65	30 $65

Su	Mo	Tu	We	Th	Fr	Sa
				1 $65	2 $70	3 $73
4 $68	5 $65	6 $69	7 $68	8 $68	9 $70	10 $70
11 $65	12 $65	13 $68	14 $65	15 $65	16 $73	17 $72
18 $62	19 $65	20 $65	21 $62	22 $65	23 $67	24 $67
25 $68	26 $65	27 $62	28 $68	29 $65	30 $66	31 $70

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Luxury Studio Suite, 2 Queen Beds

Room, 2 Queen Beds

Studio Suite, 2 Queen Beds

1 King Bed Accessible

Room, 1 King Bed

Guest reviews

Good

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Coratel Inn & Suites by Jasper New Braunfels IH-35 EXT 189

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Prices for upcoming dates