Name: Sonesta Simply Suites Plano Frisco
Address: 4701 Legacy Drive, Plano, Texas, United States of America, Plano, Texas, US
Price range: US$71–US$140 per night
Rating: 7.82

What guests think

At Sonesta Simply Suites Plano Frisco, guests often praise friendly staff and spacious, comfortable suites with handy kitchenettes, while noting the property feels older, with occasional odors and inconsistent cleanliness in common areas and some rooms.

Many find it good value and quiet, with comfortable beds suited to longer stays. Drawbacks cited include limited housekeeping, elevator issues, and extra charges such as parking and deposits. The location is convenient for Plano and Frisco, close to restaurants and businesses, though a few felt it was out of the way or noticed people lingering at night. Expect a basic, budget-friendly extended-stay hotel.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

Facilities are basic and oriented to extended stays, with pet friendly policies and on site laundry. Parking is available but often carries a small nightly fee, and several guests reported elevator problems.

Related guest reviews

6

Sonia

23 Mar 2023

·

Stayed 2 nights

Staff was very nice. Website states checkin at 11am but it’s actually at 4pm and if you attempt to check in earlier, you are charged $20. Also, there is a $5 fee for parking each night. Besides some hidden fees, hotel is in nice area.

6

Daniel P.

3 Mar 2025

·

Stayed 3 nights

Walls paper thin. Elevator not working properly. Charges for early check-in even though plenty if rooms available but pretended no rooms available. Counter clerk parked in Elite member parking at front door. Rooms were clean though.

8

Aliyah

3 Dec 2023

·

Stayed 2 nights

When booking a budget hotel, cleanliness is always a worry. My room at Sonesta simply suites was pleasant. The rooms were clean enough. The hotel is a bit outdated but you get what you pay for. My only major complaint is the elevator. That elevator is on its last legs. Mentally Prepare yourself! It’s a very noisy and bumpy ride and my stomach dropped everytime I got on it. Overall if you’re looking for something budget friendly this place isn’t terrible. Make sure to take the stairs!

8

joseph

24 Feb 2025

·

Stayed 2 nights

Pricing was good. Room was clean and spacious. Location was ideal since I was operating within Plano, Frisco, Denton and Aubrey. Was on the 3rd floor and elevator broke down but was quickly repaired by the time I got back

8

Paul

15 Jun 2024

·

Stayed 4 nights

Overall I enjoyed my stay. The property allows pets and there were multiple guests who had dogs, but for the 4 nights I was there I rarely heard barking. My room had a small kitchen with sink, waste disposal, microwave, full size fridge, 2 burner electric stove and plates, bowls, cups and utensils for cooking, so you don’t need to incur extra expenses eating out. Parking was good there were plenty of spaces in the main parking lot regardless of the time of day. There’s also multiple entrances into the building so you don’t need to walk all the way to the front to get in and out. There was plenty of closet and drawer space if you want to put your clothes away. The couch was comfortable and the AC worked great. Bathroom was clean but water wasn’t that hot and fixtures were not tight. One of the towel hooks was upside down which made it useless. My biggest complaint would be the pee stain on the sheets. It had intentionally been hidden and I only discovered it because I had to pull the entire duvet (which was tucked on the sides and bottom) off the bed and that’s when I saw it. I wouldn’t have been laying on it as it was on the bottom edge of the mattress but still. Housekeeping would have seen this when they were making the bed.

8

Chris

10 Feb 2025

·

Stayed 1 night

It was average and fair for the price. However, to charge for parking is excessive.

10

Amy

19 Dec 2022

·

Stayed 3 nights

Staff was very friendly, room was clean and spacious, and laundry was clean and functional. Enjoyed my stay there and would recommend it.

10

Jennifer

10 Jan 2024

·

Stayed 2 nights

Great little suite for an extended stay. Very clean. The building is a bit old, but well managed. I was not a fan of the $5 a night parking fee.

10

Cheryl

26 Dec 2024

·

Stayed 2 nights

Average as far as price. Was not expecting the parking fee and pet fee, but we did it.

8

Jason

18 Feb 2025

·

Stayed 1 night

All night gym. Kitchen. Inexpensive. 3out of3!

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Cleanliness

Many guests found rooms clean, but feedback is mixed: recurring reports note strong odors in halls or rooms and occasional issues like stained sheets or pests. Housekeeping is limited during short stays.

Related guest reviews

4

Maziyar

20 Nov 2023

·

Stayed 2 nights

The property didn’t have any housekeeping during my stay. Was so disappointing

2

William

3 Feb 2025

·

Stayed 2 nights

This property is in a serious need of an upgrade. There is rust and peeling on the fixtures in the bathroom, as well as ants. I have stayed at several Sonestas over years including previously staying at this several times, at this is the worst experience I have ever had with them. When I expressed my concerns with one of the staff members they act like they did not want to be bothered. I will not say never but will be hard pressed to stay at this location again.

6

Kevin

3 Aug 2025

·

Stayed 2 nights

Hallway smelled terrible! Fire alarms went off our first day forever.

2

Cristina

17 Feb 2023

·

Stayed 2 nights

Smells like death

2

Ashok

7 Mar 2023

·

Stayed 5 nights

The property was downright stinky and dirty.. absolutely not clean. I made a mistake booking it for 5 days. since it was non refundable i had to stay there.. I literally stayed at my friends place a couple of days to avoid staying in the hotel

2

David

16 Mar 2025

·

Stayed 2 nights

Dirty, smelly and too far out of the way.

8

Paul

15 Jun 2024

·

Stayed 4 nights

Overall I enjoyed my stay. The property allows pets and there were multiple guests who had dogs, but for the 4 nights I was there I rarely heard barking. My room had a small kitchen with sink, waste disposal, microwave, full size fridge, 2 burner electric stove and plates, bowls, cups and utensils for cooking, so you don’t need to incur extra expenses eating out. Parking was good there were plenty of spaces in the main parking lot regardless of the time of day. There’s also multiple entrances into the building so you don’t need to walk all the way to the front to get in and out. There was plenty of closet and drawer space if you want to put your clothes away. The couch was comfortable and the AC worked great. Bathroom was clean but water wasn’t that hot and fixtures were not tight. One of the towel hooks was upside down which made it useless. My biggest complaint would be the pee stain on the sheets. It had intentionally been hidden and I only discovered it because I had to pull the entire duvet (which was tucked on the sides and bottom) off the bed and that’s when I saw it. I wouldn’t have been laying on it as it was on the bottom edge of the mattress but still. Housekeeping would have seen this when they were making the bed.

2

Tasharra

17 May 2024

·

Stayed 1 night

I had to leave in the middle of the night due to skin irritation from the sheets probably not being clean. The bathroom was were filthy with makeup and some yellow residue. My room phone wasn’t working either so I didn’t feel safe or easily connected with the front office.

4

Jaleesa

30 Sept 2024

·

Stayed 2 nights

The smell in my room resembled old mildew it lingered onto my belongings and my hair. Room was spacious but the old carpet may have been the culprit.

2

Phillip

20 Oct 2025

·

Stayed 1 night

The place was dirty and stains on the sheets. The place stinks so bad. I felt like I was ripped off. Beyond disappointed

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Rooms

Suites are generally spacious and comfortable, with kitchenettes and beds praised for good sleep. Downsides include dated furnishings, thin walls or noisy appliances, and occasional AC or hot water hiccups.

Related guest reviews

6

Terry

30 Apr 2025

·

Stayed 1 night

Very dated and smelled badly all the way to room on 3rd floor, elevator felt lie it was fixing to fall , room was clean and comfortable

6

Daniel P.

3 Mar 2025

·

Stayed 3 nights

Walls paper thin. Elevator not working properly. Charges for early check-in even though plenty if rooms available but pretended no rooms available. Counter clerk parked in Elite member parking at front door. Rooms were clean though.

10

Janie

21 Jun 2025

·

Stayed 1 night

Very nice hotel, even had a small kitchen to make meals there, that was very nice!!

8

Brenda

25 Jan 2024

·

Stayed 2 nights

Decent facilities, a bit tired but serviceable. Liked having a kitchenette, although the refrigerator was quite noisy so we had to turn it off.

10

Alan

21 Oct 2025

·

Stayed 3 nights

The hotel doesn't look lime much from the outside. Nor are the entrance and hallway areas particularly inviting. However, my room was surprisingly nice. Spacious, clean, comfortable. Very happy with my room. Overall a good value.

6

Marilyn

28 Jun 2025

·

Stayed 1 night

Good value for the price. One thing that needs an upgrade is the charging options - there are no USB plug ins for charging - seems very old fashioned.

6

Angelica

25 Jul 2025

·

Stayed 1 night

our AC broke down and we needed a place to stay near by. Sonesta was budget friendly and near by. I was surprised on how comfortable the bed and how well I slept.

10

Alejandro

20 Jul 2025

·

Stayed 3 nights

The room was large and comfortable.

8

Tammy

2 Jan 2025

·

Stayed 5 nights

The staff were very friendly. The room fit are needs so well. Having a full size frig and kitchen was a nice change from normal hotels.

6

PHILLIP

5 Mar 2025

·

Stayed 3 nights

The room was clean , but out dated. The bed was too low to the floor and the hot water was not hot enough .

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Service

Service is frequently described as friendly, responsive, and helpful, with smooth check ins. A few guests reported unhelpful interactions or fees at check in.

Related guest reviews

8

cheska

13 Jan 2025

·

Stayed 3 nights

Great stay, staff were very friendly and helpful. Really close to a lot of restaurants and my work. Thank you!

6

Sonia

23 Mar 2023

·

Stayed 2 nights

Staff was very nice. Website states checkin at 11am but it’s actually at 4pm and if you attempt to check in earlier, you are charged $20. Also, there is a $5 fee for parking each night. Besides some hidden fees, hotel is in nice area.

10

Angela

26 Mar 2024

·

Stayed 4 nights

Kayln was just amazing! Friendly and always had a smile. Her personality is the best!

10

Gene

1 Apr 2025

·

Stayed 5 nights

The staff was very attentive and the hotel had all the things one might need during the stay. It’s clean and well decorated. I can’t stress enough how good their customer service was.

10

Thomas

10 Sept 2023

·

Stayed 1 night

Charlie and Louis at the front desk were very nice and helpful. It was my first time in Plano and they gave great recommendations.

10

Bethaney

7 May 2024

·

Stayed 2 nights

Very nice property. The room was nice, clean, quiet, and felt safe. The kitchenette was well stocked. Very friendly staff, especially Jackie who worked the front desk.

10

Jaden

9 Apr 2024

·

Stayed 2 nights

Staff was incredibly helpful

4

Alisha

22 May 2023

·

Stayed 1 night

Nice place. But staff wasn’t very helpful

10

Anna

27 Jul 2025

·

Stayed 1 night

Great staff and comfortable room

6

valerie

21 Oct 2024

·

Stayed 3 nights

Desk staff was helpful, cheerful, responsive. I hope I remember her name right, but when my husband left his wedding ring on the nightstand, and we were too far away to come back and look for it, Taylor (?) rushed up to our room immediately, found it, called us, and sent it to us right away. We are so grateful. Like ALL hotels, it's short on hooks. Not enough for hand towels, bath towels, toiletry bags, etc. Kitchen was well stocked.

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Location

Convenient for Plano/Frisco activities and close to restaurants. A few felt it was somewhat out of the way or noted late night loitering around the property.

Related guest reviews

8

cheska

13 Jan 2025

·

Stayed 3 nights

Great stay, staff were very friendly and helpful. Really close to a lot of restaurants and my work. Thank you!

6

Sonia

23 Mar 2023

·

Stayed 2 nights

Staff was very nice. Website states checkin at 11am but it’s actually at 4pm and if you attempt to check in earlier, you are charged $20. Also, there is a $5 fee for parking each night. Besides some hidden fees, hotel is in nice area.

2

David

16 Mar 2025

·

Stayed 2 nights

Dirty, smelly and too far out of the way.

8

joseph

24 Feb 2025

·

Stayed 2 nights

Pricing was good. Room was clean and spacious. Location was ideal since I was operating within Plano, Frisco, Denton and Aubrey. Was on the 3rd floor and elevator broke down but was quickly repaired by the time I got back

6

Paul I

23 Oct 2024

·

Stayed 3 nights

Too many people hanging around the property very late at night. In front and back. For this area you could tell they did not "live" there. This area is upscale and high Tech. This property is a small lower end hotel. The price explained that once I checked in. "too dog friendly" with unfriendly owners.

10

Jennifer

10 Jan 2024

·

Stayed 2 nights

Great little suite for an extended stay. Very clean. The building is a bit old, but well managed. I was not a fan of the $5 a night parking fee.

10

Samantha

29 Mar 2023

·

Stayed 4 nights

Old building but clean and in a great location if you need to be in Plano/Frisco.

8

Gary

13 Jan 2023

·

Stayed 19,365 nights

This is a clean and comfortable place. It is not fancy. We were there for a night to see a nearby show and it met our needs.

10

Mary

10 Apr 2023

·

Stayed 6 nights

Clean room, great kitchenette, very helpful staff and convenient location.

8

Sylvia

30 Aug 2025

·

Stayed 2 nights

Staff, location and rate per night was great, but hotel was very dated, no pool and no lobby or sitting area to relax in. Hence the rate 👍 Thank You anyway!

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Dining

Not enough information in reviews.

Related guest reviews

4

Gary

16 Nov 2023

·

Stayed 1 night

A/c didn't work, no dining available and parking lot was too dark until well after dark.

8

Juan Carlos

10 Oct 2025

·

Stayed 1 night

Room was ok, Staff was great, would be good to have breakfast

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Month	Average price
January	US$70
February	US$81
March	US$80
April	US$81
May	US$80
June	US$131
July	US$118
August	US$82
September	US$76
October	US$71
November	US$65
December	US$65

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19 $80
20 $71	21 $71	22 $71	23 $71	24 $71	25 $83	26 $83
27 $71	28 $72	29 $72	30 $72

Su	Mo	Tu	We	Th	Fr	Sa
				1 $72	2 $84	3 $84
4 $73	5 $74	6 $75	7 $75	8 $77	9 $140	10 $139
11 $76	12 $75	13 $74	14 $74	15 $73	16 $85	17 $85
18 $73	19 $73	20 $84	21 $73	22 $73	23 $84	24 $84
25 $73	26 $84	27 $84	28 $73	29 $73	30 $84	31 $84

Sonesta Simply Suites Plano Frisco

Prices for Sonesta Simply Suites Plano Frisco

Monthly average prices

About this property

Location

Room options

Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower One Bedroom)

Studio Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower)

Studio Suite, 1 Queen Bed, Accessible (Mobility Tub)

Suite, 1 Queen Bed with Sofa Bed (One Bedroom)

Suite, 1 Queen Bed with Sofa Bed (One Bedroom Mobility Tub)

Studio Suite, 1 Queen Bed, Accessible (Hearing)

Studio Suite, 1 Queen Bed

Guest reviews of Sonesta Simply Suites Plano Frisco

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Sonesta Simply Suites Plano Frisco

Prices for upcoming dates