Is parking available at the property?

Free self-parking is available on-site.

What type of breakfast is offered and what are the serving hours?

A complimentary full breakfast is served daily.

What are the standard check-in and check-out times?

Check-in is at 3:00 PM and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features are available for guests with disabilities?

The property features step-free entrances, wheelchair-accessible facilities in public areas, and accessible rooms.

Where is the property located in relation to key landmarks?

The hotel is located in Plano, within a 15-minute drive of the University of Texas at Dallas and Baylor Scott & White The Heart Hospital. It is approximately 13 miles from Galleria Dallas and 10 miles from The Shops at Legacy.

Does the property have a swimming pool?

Yes, there is an outdoor swimming pool available seasonally.

What are the policies for guests staying with children?

Children stay free when occupying the parent or guardian's room, using existing bedding.

Holiday Inn Express & Suites Dallas - Plano North

Average nightly price at Holiday Inn Express & Suites Dallas - Plano North by IHG by month, last 12 months (USD)
Month	Average price
January	US$71
February	US$79
March	US$85
April	US$77
May	US$96
June	US$86
July	US$94
August	US$82
September	US$85
October	US$92
November	US$82
December	US$69

What guests think

Travellers describe HOLIDAY INN EXPRESS & SUITES DALLAS PLANO NORTH by IHG as a clean, modern, friendly spot with walkable dining nearby, offering comfortable rooms and convenient freeway access for business and medical visits.

Guests often highlight spacious, comfortable rooms with modern decor and good beds; some mention noise from corridors or the freeway, or AC and water pressure quirks. Facilities draw mixed notes: the pool is unavailable or under construction, parking is generally easy and well lit, and occasional power outages or ice machine limits affected a few stays. Breakfast receives frequent praise for hot items and variety, though a few found parts average or repetitive. Overall, it suits travelers prioritizing practicality over extra amenities like a pool.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Pool is unavailable or under construction. Parking is generally easy and well lit, with a few notes about construction limits; some reported limited ice machines and rare power outages affecting stays.

Related guest reviews

8

Brandy

1 Jan 2023

·

Stayed 4 nights

Breakfast should be available longer. Also no ice was available.

10

Rick

16 Jun 2024

·

Stayed 2 nights

It was a great stay and excellent breakfast! We were busy doing family things but we would have liked to of swam but the pool was down when we went. I'm sure they'll be getting it fixed.

8

Ricardo Antonio

21 Apr 2024

·

Stayed 4 nights

No pool

10

Jabed

29 Sept 2024

·

Stayed 7 nights

Clean, good service, excellent staff and house keeping. Plenty of parking.

10

verlaine

6 Apr 2023

·

Stayed 5 nights

The hotel is brand new, very clean, quiet and nice. Breakfast was excellent even though they have the same thing everyday but we had other choices to eat.however, If you are looking for a hotel with a pool, The pool not done yet and the ice machine not on the floor yet. You have to go on the first floor for ice. Every thing that we needed was near by, the restaurants, the stores, movies etc. Josh at the front desk was very nice and pleasant. The check in was very fast . I love this hotel and I will definitely go back. My husband and I enjoyed the stay there. Overall everything was excellent.

8

Rebecca

12 Apr 2025

·

Stayed 4 nights

Fairly quiet, good lit parking

8

Taylor Lyn

18 Apr 2025

·

Stayed 2 nights

Great staff. Good breakfast. Wish they had a pool.

6

Van

11 Aug 2025

·

Stayed 2 nights

There was some construction in the parking area and the hotel was near full and there was inadequate parking available.

6

Priya

13 Jul 2025

·

Stayed 1 night

The location was very convenient for an event we were attending. However, we saw a lot of people loitering around the property many times. We were there only one night and when we got back to the hotel at 10 pm, there was a power outage and coundnt locate any staff for updates. The back generator was not on and we used the dark stairs to get to our room and stayed there till power was restored; around 2 am.

10

Amanda

15 Sept 2025

·

Stayed 1 night

The stay was great. New hotel. Pool not completed yet though. I was charged $60 more than I was supposed to be though.

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Cleanliness

Reviews largely describe very clean rooms and common areas. A smaller number noted missed details like hair or stains, odors, ants, or damp bedding.

Related guest reviews

4

Shiela

30 Mar 2025

·

Stayed 2 nights

This is the third time we have stayed in this hotel. The previous 2 visits were amazing, but our most recent stay was very disappointing. The room was not cleaned properly: pen marks on the bed sheet, food from previous guests still in fridge, ripped curtains/window shade, door not closing properly (safety issue), and not enough towels in the room. When we used the phone and pressed the front desk button, we were connected to a hotel in Mayfield! And when finally got connected to the front desk about our concerns, nothing was done afterwards. We went downstairs during our first evening to get some more towels but were told that they didn’t have any and we will have to wait until housekeeping comes at 8:30 in the morning! But morning came and no towels were delivered so we had to go downstairs again the second night to get towels. Used to be a good hotel, but something has changed (management or staff). Better spend your money elsewhere.

6

NATHAN

19 Oct 2024

·

Stayed 2 nights

Bathroom had public hairs and long curly black hairs on floor and tub. Bed had black hairs on it. - Breakfast made us all slightly queasy. Overall, the beds were comfortable and tv was big but the cleanliness wasn’t the best.

8

Edgar

17 Apr 2023

·

Stayed 2 nights

Traveled to Dallas area for a weekend with family. Hotel is fairly new so for the most part it is clean and modern. Front desk employee was friendly. Breakfast was good and their pancake machine is pretty cool. Cons: Even though the hotel is fairly new, I noticed some issues with the lack of cleaning. The bathtub and bathroom sink had stains around the drain area. Bathroom floor had a few stains as well. Worst thing I noticed was a dry booger which was smeared on the bathroom wall. Seems like the cleaning crew pays no attention to detail when cleaning the rooms for the next guest.

10

David

5 Oct 2025

·

Stayed 1 night

Very clean. Helpful and friendly staff. Great variety for breakfast.

10

ARSENIA

19 Oct 2025

·

Stayed 1 night

Clean room breakfast great

10

ARSENIA

9 Oct 2025

·

Stayed 1 night

Very good breakfast, parking great, friendly staff and hotel very clean.

10

Andrea

20 Sept 2025

·

Stayed 2 nights

Very clean, friendly staff, convenient location. Would stay again!

8

Jermeka

18 Mar 2025

·

Stayed 4 nights

The stay was fine. Housekeepers came every morning to clean, breakfast was just ok. There was a strong aful smell in the hitel like maybe sewage or something.

8

Kayla Marie

13 Jan 2025

·

Stayed 5 nights

The bath was stained and looked dirty.

10

Carrisa

30 Nov 2025

·

Stayed 2 nights

Clean, goid breakfast great customer service

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AI-generated summary based on recent guest reviews

Rooms

Rooms are modern, spacious, and comfortable, with good beds and useful blackout options. Some guests reported hallway or freeway noise and occasional issues such as weak water pressure, AC quirks, bright blinds, slippery showers, or missing safes.

Related guest reviews

6

kassidy

3 Sept 2025

·

Stayed 1 night

Overall, this is a solid 3 star stay. The hotel itself smells and looks clean, but it was very noisy. Even during “quiet hours”, we could hear people yelling and TVs blaring. We were on the first floor, so staff should have been close by to address this, but we never heard anyone intervene. Also, the plugs were very loose. We had to plug chargers into the alarm clock because they wouldn’t work in the wall.

8

Andrea

16 Oct 2025

·

Stayed 4 nights

Rooms are spacious, decorated nice, comfortable bed, pillows are labeled soft and firm. Extra fancy touch with tissue box in bathroom. It has a walk in shower that is nice. Breakfast area has large area for eating with business area nearby. Food selection has variety and while rooms are quiet, the hotel itself is located far from main road with no signage indicating that the hotel is located behind 2 restaurants. It is not visible from the street so when gps tells you to turn into the parking lot, you think you are turning into the restaurant parking lot. This makes it difficult at night when you are trying to locate the hotel. Street signage indicating the direction of the hotel would be appropriate. Location has many places to eat nearby and a Costco nearby. Gave it 4 stars because of location difficulty.

10

Donise

24 Sept 2023

·

Stayed 1 night

This is a very nice hotel. We enjoyed our stay here. They have soap, shampoo and conditioner mounted in the shower and hand soap and lotion mounted near the sink. We had a double queen suite with a sleeper sofa. There was plenty of room for all of us. I liked the way that they did the blinds in the window and wish other places would do the same. The hotel is located behind several restaurants and might be a little tricky to get to but worth the effort. I would definitely stay here again.

6

Aviance

30 Nov 2024

·

Stayed 1 night

We stayed in a room on the first floor. It was horrible. Doors slamming , housekeepers, and all the loud noises. Shower needed more cocking. Front desk hostesses at check in was super friendly.. If you stay here request a room that is not on ground level.

6

Kayla

5 Feb 2025

·

Stayed 2 nights

Our ac didn’t work great, it kept cutting off after putting it on on. The room got hot, the staff was nice, but the room was too hot for us.

6

Reyes

24 Sept 2024

·

Stayed 3 nights

The stay was nice only thing is that I could not sleep, the room has no curtain and I had a light in my face all night and when I told the front office they said ok. I don’t expect anything to be done now but fix this so the next guess will not have the same issue.

8

William

12 Dec 2023

·

Stayed 2 nights

The only problem I had was that my room faced the freeway and there was some freeway noise, but not a lot to request a new room.

8

Lanita

8 Sept 2024

·

Stayed 2 nights

I liked how clean it was and close to the wedding venue. I didn't like that there was no safe in my room even though other rooms had safes.

8

Laura

15 Jun 2024

·

Stayed 2 nights

The shower stall was so slippery and it did not have safety bars. I almost slipped and fell each day. I was terrified taking showers. Staff and breakfast was amazing. I even gave the manager my winning lottery tickets to give to the Employee of the Month!

10

Karen

27 May 2024

·

Stayed 2 nights

Surprisingly quiet, great location close to freeway, great room darkening tools

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Service

Staff are widely praised as friendly, helpful, and efficient, with easy check-in experiences. A few reviews cited inconsistent responses during outages or housekeeping requests, billing/deposit confusion, or a rude interaction.

Related guest reviews

2

Fernando

7 Jan 2023

·

Stayed 1 night

We came to check In however the hotel had checked someone else into our room that we payed thru Expedia. They had no idea who it was or how it happened. It took them over an hour to get us a different room room when they could have easily gave us a different room. We are not happy with what happened and how it got handled.

10

Veronica

3 Sept 2025

·

Stayed 1 night

This is my 3rd time staying at this location each time I have received the best customer service and the rooms are always clean and feels so comfortable thank you so much for the best stay

2

Lillian

13 Jul 2025

·

Stayed 1 night

I was not told about a security or damage deposit. The power was out for hours and the staff was not knowledgeable about what to do or even how to open the front door. When I asked about anything kind of comp for the stay (even a small bit) I was told no and then I was told I wouldn’t get my security deposit back because of the flooding in the bottom floor from the flood watch. Then was told it would be 4 days before I got it back. Worst hotel experience for me.

10

ARSENIA

9 Oct 2025

·

Stayed 1 night

Very good breakfast, parking great, friendly staff and hotel very clean.

8

Lynn

24 Feb 2023

·

Stayed 1 night

Front desk Morning Manager Delana was very confrontational and rude and totally ruined my visit and experience with the hotel and chain. It was not the fact that she requested needed information from me for the reservation it was her way of asking and lack of customer concern. Very rude!

10

Ibrahim

26 May 2024

·

Stayed 3 nights

Great service, awesome stay and Joshua was very great assistance 👍

8

Lisa

7 Oct 2025

·

Stayed 1 night

Check in and out was simple and easy. Room was clean and comfortable. Breakfast was pretty good but average in offerings.

10

Iriel

5 Jun 2025

·

Stayed 1 night

First let me show appreciation to the front desk. I needed a roll in shower for my mom who has problems lifting her legs. And Jaden(not sure if I spelled it correctly)went above and beyond looking for a room to accommodate us. She literally went room to room looking and I appreciate her for that. Also the room was everything I expected. Breakfast was wonderful. We always stay there when we visit Plano and will continue to do so, love this location!

10

Jade

2 May 2024

·

Stayed 2 nights

Vicki was wonderful helping us check in and giving recommendations for local attractions. All employees were great. Breakfast was nice area was clean and well stocked. Had a problem with noisy upstairs and kids running but one call to the front desk and it was taken care of. Hotel located in an area full of food and shopping options especially if you’re a fan of Asian cuisine and of course steak! If I visit the area again this will definitely be my spot.

10

Carrisa

30 Nov 2025

·

Stayed 2 nights

Clean, goid breakfast great customer service

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Location

Convenient to freeway access with many restaurants and shops within walking distance; handy for Plano Event Center and nearby clinics. A few found the hotel entrance hard to spot and noted panhandlers or security concerns.

Related guest reviews

8

Andrea

16 Oct 2025

·

Stayed 4 nights

Rooms are spacious, decorated nice, comfortable bed, pillows are labeled soft and firm. Extra fancy touch with tissue box in bathroom. It has a walk in shower that is nice. Breakfast area has large area for eating with business area nearby. Food selection has variety and while rooms are quiet, the hotel itself is located far from main road with no signage indicating that the hotel is located behind 2 restaurants. It is not visible from the street so when gps tells you to turn into the parking lot, you think you are turning into the restaurant parking lot. This makes it difficult at night when you are trying to locate the hotel. Street signage indicating the direction of the hotel would be appropriate. Location has many places to eat nearby and a Costco nearby. Gave it 4 stars because of location difficulty.

10

MARTIN

31 Oct 2023

·

Stayed 4 nights

Great location. Clean hotel and nice staffs.

8

Tina

3 Nov 2024

·

Stayed 4 nights

Lots of pan handlers in the area but the place and staff are great!

10

Stephen

4 Nov 2024

·

Stayed 1 night

Stayed the night before my doc appointment at Texas Back Institute. It was convenient and easy to get to the appointment. Will definitely book there again!

10

Stephen

13 Apr 2024

·

Stayed 7 nights

Good location to get around the Dallas area

10

Paul

11 Feb 2025

·

Stayed 4 nights

10 minute walk from DART station. Multiple adjacent restaurants

10

Karen

27 May 2024

·

Stayed 2 nights

Surprisingly quiet, great location close to freeway, great room darkening tools

10

LINDA

5 Sept 2025

·

Stayed 1 night

Convenient for a visit to family and to get Costco needs like gas.

10

Maria

26 May 2025

·

Stayed 3 nights

Very clean. Friendly staff. Was a little concerned about our surroundings because we didn’t see security.

10

Karen

10 Jun 2025

·

Stayed 1 night

We discovered this hotel when I began having to go to Frisco for medical reasons. It is the best location with many available restaurants in walking distance and has a great breakfast. Never stayed anywhere else since finding i.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is generally praised for hot items, variety, and the pancake machine. Some guests found parts average, repetitive, or noted occasional quality issues like stale eggs or watered juice, particularly after outages.

Related guest reviews

10

Lesle

18 Nov 2025

·

Stayed 1 night

Everything was great except the eggs and the room coffee, it was stale.

10

Miguel

27 Aug 2025

·

Stayed 7 nights

Great value for the money. Clean, friendly staff, quality breakfast, clean rooms. What more can I say..... its near everything; costco, restaurants, etc..

10

Tonya

27 Oct 2024

·

Stayed 1 night

This hotel is excellent! Bright and modern, clean, fairly new, wide variety of options in the free breakfast and it was fresh and yummy. We also loved that breakfast is swerves until 10:00am.

10

Melissa

3 Sept 2023

·

Stayed 3 nights

Great stay and family friendly. Staff was great. Close to many stores and restaurants. Breakfast was good but the same everyday. Only thing that would change was the egg style which one day it was omelette and the other was scrambled. Very clean and safe place.

10

Diandra

22 Jan 2024

·

Stayed 1 night

The rooms were great. I loved the fact the rooms had Dove that’s a major plus. The hotel smelled great. Now the towels not good the quality is a mess, they are rough. I wanted to stay at the hotel because of the breakfast but I was very disappointed. The juice very watered down the options were not good. Breakfast should have options. Everyone don’t want sausage most important no dang turkey sausage. Yuck. Two days straight was the same breakfast. Where was the bacon, boiled eggs. Also I understand everyone have to eat but I should not see the staff that cooked the breakfast eating it. One lady was rude. She saw me getting pancakes made. She came over messed my ordered up, wiped the machine down with a dirty towel then started speaking in Spanish. That’s was very rude. Better pillows would be nice. Overall my stay was great and again the hotel was quality and smelled great.

8

Renee

26 Jul 2024

·

Stayed 1 night

This was a really nice hotel. The service was nice, and the appearance was well-kept and modern. The outside had pretty blue lights. The bed was comfortable, which is unusual for me to say. The breakfast would be my only complaint, as it didn't seem to be cooked as well as other Holiday Inn Expresses. Overall, we really enjoyed our stay! We were really impressed in the value for the amount paid.

10

ARSENIA

9 Oct 2025

·

Stayed 1 night

Very good breakfast, parking great, friendly staff and hotel very clean.

10

Londa

28 Jul 2025

·

Stayed 3 nights

The breakfast spread was truly impressive, offering a variety of delicious options that catered to different tastes. I particularly enjoyed the fresh fruit and warm pastries. The bed, a comfortable haven, allowed me to sink in and relax completely. The pillows were particularly amazing—they provided the perfect support for my back and ensured a restful night's sleep. Overall, it was a fantastic experience that left me feeling rejuvenated.

10

Richa

5 Jul 2023

·

Stayed 4 nights

Clean property and close to good restaurants. I wish the breakfast had more healthy options

10

Ronelle

5 Jan 2025

·

Stayed 1 night

Fantastic staff and amazing breakfast. My family loved the pancake maker machine.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $100	2 $100	3 $100	4 $103	5 $132	6 $129	7 $132
8 $82	9 $82	10 $92	11 $97	12 $97	13 $110	14 $101
15 $77	16 $84	17 $92	18 $97	19 $92	20 $115	21 $115
22 $83	23 $92	24 $92	25 $102	26 $101	27 $110	28 $88
29 $69	30 $74

Su	Mo	Tu	We	Th	Fr	Sa
		1 $74	2 $74	3 $69	4 $82	5 $84
6 $74	7 $74	8 $76	9 $76	10 $76	11 $93	12 $99
13 $76	14 $76	15 $85	16 $76	17 $74	18 $82	19 $76
20 $76	21 $85	22 $76	23 $78	24 $78	25 $84	26 $84
27 $76	28 $76	29 $88	30 $81	31 $69

Holiday Inn Express & Suites Dallas - Plano North by IHG

Prices for Holiday Inn Express & Suites Dallas - Plano North by IHG

Monthly average prices

About this property

Location

Room options

Standard Room, 1 King Bed, Accessible (Mobility, Bathtub)

Standard Room, 1 King Bed (Extra Floor Space)

Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

Room, 1 King Bed, Accessible (Extra Floor Space)

Premium Room

Suite, 1 King Bed, Accessible (Accessible Tub)

Standard Room, 2 Queen Beds

Suite, 2 Queen Beds, Accessible (Roll-In Shower)

Standard Room

Standard Room, 2 Queen Beds, Accessible (Communication)

Standard Room, 1 King Bed

Standard Room, 1 King Bed, Accessible (Hearing)

Standard Room, 2 Queen Beds, Accessible (Roll-In Shower)

Suite, 2 Queen Beds

Suite, 1 King Bed

Guest reviews of Holiday Inn Express & Suites Dallas - Plano North by IHG

What guests think

Property policies

Check-in instructions

Good to know

FAQs about Holiday Inn Express & Suites Dallas - Plano North by IHG

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