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Holiday Inn Express Hotel & Suites Plano West - Frisco by IHG

Name: Holiday Inn Express Hotel & Suites Plano West - Frisco by IHG
Address: 3101 North Dallas Parkway, Plano, Texas, United States of America, Plano, Texas, United States of America
Rating: 8.43

"Immaculate beds"

"Comfortable beds"

"Loved the breakfast"

"Efficient check-in/check-out"

"Well located"

"Accommodating staff"

Amenities

Parking
Swimming pool
Non-Smoking Rooms
Business Center
Dry Cleaning
Housekeeping

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Property description

Don't miss out on recreational opportunities including an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, a television in a common area, and a banquet hall.

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Guest reviews

8.4

Very good

Based on 960 verified reviews

Who stays here?

Business

49%

Couple

13%

Family

27%

Group

Solo

What guests think

AI-generated summary based on recent guest reviews

Across recent reviews of Holiday Inn Express Hotel & Suites Plano West - Frisco by IHG, guests frequently praise friendly staff, comfortable rooms, and a convenient, generally quiet location, while noting an aging property with periodic maintenance and cleanliness inconsistencies.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Michael

17 Apr 2026

Stayed 2 nights

Parking was fine, they were out of towels and wash clothes, front desk staff was great and friendly.

Ellis

29 Mar 2026

Stayed 1 night

Yes

Monthira

25 Mar 2026

Stayed 1 night

The front desk guy is very polite and helpful. The breakfast lady is also very nice ( best breakfast ever!)

Cheryl

9 Mar 2026

Stayed 1 night

Parking lot well lighted. Staff professional and very polite. Clean rooms.

Caroline

12 Feb 2026

Stayed 1 night

Front staff was not supportive and the room key deactivated after breakfast on the day of check out. Never had that experience in my life. Will not be back to this hotel.

3101 North Dallas Parkway, Plano, Texas, United States of America

Location

Located in Plano, Holiday Inn Express & Suites Plano West - Frisco by IHG is in the business district, within a 5-minute drive of Texas Health Presbyterian Hospital Plano and Shops at Willow Bend. This hotel is 3.1 mi (5 km) from The Shops at Legacy and 4.7 mi (7.6 km) from Stonebriar Centre Mall.

Texas Health Presbyterian Hospital Plano(0.6 Miles)

Shops at Willow Bend(0.9 Miles)

Crayola Experience(1 Miles)

Arbor Hills Nature Preserve(1.5 Miles)

Prestonwood Baptist Church(1.9 Miles)

NorthBark Dog Park(2.9 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 23:59

Before 11:00

Security deposit

You'll be required to pay the fully refundable deposit for this property.

Good to know

Additional policies and info about this property.

FAQs

Yes, parking is available on-site and is free of charge. However, parking is limited.

A complimentary hot breakfast buffet is offered, featuring a variety of fresh and healthy options. Breakfast is served daily.

Check-in is at 3:00 PM and check-out is at 11:00 AM. Early check-in and late check-out may be available upon request, subject to availability and potential additional charges.

The hotel offers limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific features may vary, so it is advisable to contact the hotel for detailed information.

The hotel is conveniently located at 3101 North Dallas Parkway in Plano, Texas, just 2.8 miles from The Shops at Legacy and 3.2 miles from Dr. Pepper Ballpark. It is easily accessible via the Dallas North Tollway.

Yes, the hotel features an outdoor swimming pool, which is seasonal and open from March 1 to November 1. Guests can enjoy the pool during operational hours.

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Holiday Inn Express Hotel & Suites Plano West - Frisco by IHG

Amenities

Property description

Book on Vio

Guest reviews

Very good

Who stays here?

What guests think

Location

Property policies

Check-in instructions

Security deposit

Good to know

FAQs

Have a question?

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Holiday Inn Express Hotel & Suites Plano West - Frisco by IHG.ec-9g4sk8{display:inline-block;width:var(--layout-spacing-s200);}

Amenities

Property description

Book on Vio

Guest reviews

Very good

Who stays here?

What guests think

Location

Property policies

Check-in instructions

Security deposit

Good to know

FAQs

Have a question?

Similar properties

Holiday Inn Express Hotel & Suites Plano West - Frisco by IHG