Name: Baymont by Wyndham Plano
Address: 621 Central Parkway East, Plano, Texas, United States of America, Plano, Texas, US
Price range: US$50–US$74 per night
Rating: 7.62

What guests think

Baymont by Wyndham Plano draws mixed reviews, with many guests praising helpful front desk staff and low prices, but far more reporting strong smoke odors, pest issues, and heavy wear that make stays feel uncomfortable and poorly maintained.

Cleanliness complaints are common, including stained bedding, hair and mold in bathrooms, and roaches or other bugs. Facilities and rooms are dated, with broken fixtures, intermittent hot‑water or AC problems, elevator issues, and a limited, often understocked breakfast. Front‑desk staff are frequently praised, but housekeeping and follow‑up are unreliable; the location is convenient for highways and shopping, yet several guests reported safety concerns around the property. Expect a budget stay with significant trade‑offs in upkeep and comfort.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Public areas and facilities are worn and often poorly maintained; multiple guests reported elevator problems and an unkempt outdoor pool. Common areas smelled of smoke despite non‑smoking signs.

Related guest reviews

2

Pradeep

29 Jun 2025

·

Stayed 5 nights

Property maintenance is very bad.. Room are very

2

Noreen

19 May 2025

·

Stayed 2 nights

This is a terrible place. The place has a distinct smell to begin with, beds were made, but there were visible handprints on the headboard, bathtub was filthy, refrigerator was not getting cold and the freezer part was iced over -there was also a drink that was left inside it, the elevator was trying to go up and the door was wide open when it did that (we used the stairs every time after that), and the upholstery on the office chair was tattered and peeling. I’ve never felt this unsafe and uncomfortable in any rental. The young man at the front desk offered a full refund, and we appreciated that.

2

Brian

30 Sept 2024

·

Stayed 2 nights

This motel has a pool outside it is green and swampy and when you go inside it says no smoking but it just smells like cigarettes in there. When you walk through the halls it smells muggy and like cigarette smoke and there are roaches crawling on the walls. Inside the room there were baby roaches in the bath tub, the tub was filthy and the toilet looked like the room hadn't even been cleaned. The floor by the bed had an ash from someone's cigarette, there were baby roaches coming out of the side tables by the lamps and some just crawling around. The sofa is filthy in there and it looks like it has never been cleaned or washed ever. I paid for 2 nights but I barely stayed that one night cause it was disgusting in there! I'm wondering how they are still open with those kind of conditions!

2

Caleb

19 Sept 2024

·

Stayed 5 nights

The Hotel was terrible. The room was disgusting stained and ripped comforter, mismatched chair ripped and badly stained, shower curtain rod barely screwed in, the finish in the bathtub was peeling, the carpet was dirty, and the smoke detector was missing with wires hanging from the ceiling, at checkout I was approached by a guest to purchase drugs, there was a strong smell of marijuana in the hallways and full garbage bags of trash,and it appeared some guest were living there, the pool was murky and used for a drug smoking area, the 2nd day of our 5 day prepaid booking, the hotel filled with smoke, the manager refused to even take a look to investigate I had to contact the fire department and the police department, Me and My wife packed and left and stayed with family for the remainder of our vacation, waste of money and disappointed in Expedia for having Wyndham Baymont on there site, the place is very dangerous it is in a high crime area, and I am thankful I made it out alive, not to mention this totally ruining our vacation!

4

Shannon Mae

14 Jul 2024

·

Stayed 1 night

Pro: The night front desk guy was very accommodating and kind Con: ROACHES! The hall smells like weed and the facilities are VERY dated!

4

Lloyd

28 May 2024

·

Stayed 3 nights

Terrible condition, falling apart, tape, holes, etc. Loud unsavory people having parties in parking lot. Should not be a Wyndham!!

6

Malik

17 May 2024

·

Stayed 1 night

No hot water, large gaps around the door needs upgrades in room .. laundry room area was full of trash.

2

Cindy

24 Sept 2023

·

Stayed 1 night

This hotel is independently owned. The tub was peeling, the floor around the toilet was very dirty and the shower curtain looked like it had mold, it’s off the freeway but did not necessarily feel safe there as many people hang out front due to smoking not allowed in rooms. Parking is sparse by door.

2

Kim

10 Sept 2023

·

Stayed 5 nights

The condition of the room, and especially the bathroom was very poor. Broken or cracked tile and tub surround with really bad repair jobs, and silverfish running around the room are just examples. Additionally, supposedly a fully non-smoking hotel, but people smoking everywhere outside (not just designated areas), and the stink of marijuana everywhere — hallways, through the A/C unit (pulling in from outside) and everywhere in our room even after blocking the door gap with a towel. One of the two worst hotels I have ever stayed in that should have been a nice, decent place.

4

Donta

24 Apr 2023

·

Stayed 1 night

Very old property was mildly updated. Elevator was sketchy and not presentable. Inner side of the room door appeared dirty and smudged. Room had an off putting odor. Breakfast was just bad. Orange juice was watery, and other foods were not appealing at all. We went elsewhere for breakfast. The property exterior looked uncared for a well, especially the rear entrance. The mini fridge was beat up and just ugly. The only positive was the bed and the parts of the room that were clearly updated.

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Cleanliness

Cleanliness is a recurring issue: stained sheets, hair and mold in bathrooms, and frequent reports of roaches; some mentioned bed bugs. Smoke and marijuana odors are noted throughout halls and rooms.

Related guest reviews

2

Bradley

15 Oct 2025

·

Stayed 2 nights

Do not take your children here! Questionable clientele and visitors. Smelled pot at front desk upon arrival. Too late at night to find another hotel. Tub and tiles in shower damaged/missing. Tub was stained gray with dried white paint/plaster in it. Lamps broken. On/off switches did not work. Broken bulbs in lamps. TV did not work. Furniture held together with tape. Sheets stained brown. Based on the condition of the hotel and other observations we didn’t dare eat the free buffet breakfast. We couldn’t get out fast enough the next morning. We canceled our reservation for the following night and ended up making reservations at a Drury Hotel which was fantastic and I highly recommend.

2

Temperance

26 Aug 2025

·

Stayed 1 night

It was cheaper than surrounding properties and the AC worked. Aside from that, sleeping in your car might be a viable option instead. Facility was lacking maintenance, staff was scarce, sheets were dirty, and breakfast offerings were a joke. Rotten bananas, stale bagels that crumbled, bread that birds wouldn’t eat, and the only things I felt safe in consuming were cereal and coffee creamer.

2

ABU

1 Aug 2025

·

Stayed 6 nights

Heavy Marijuana smell begins from the lobby, the moment you step into the hotel, and everywhere until you go to your room. I stayed a week, and the smell never went away. WORSE HOTEL EVER. Everything is broken and dirty, with bugs in the room. When I say everything, I mean EVERYTHING. People (looks kinda homeless) smoking WEED all over, LIKE outside the hotel, every single entrance, swimming pool, etc. This type of hotel shouldn't be listed by Orbit at all. VERY VERY DISAPPOINTED..

4

Andante

19 Jun 2025

·

Stayed 2 nights

Everything has stains on it from the pillows to the shower curtain. There was dirt on the toilet lid and shower curtain. And when I was about to jump in the shower a roach crawled out from the cracks in the wall. Was here for two days for a concert and would never go back!

2

Jef

11 Apr 2025

·

Stayed 14 nights

The hotel was disgusting - garbage left in corridors, not collected, cockroaches disgusting state of the freezer with black mould and dirty bath etc etc etc

4

Heather

8 Dec 2024

·

Stayed 2 nights

I would not recommend staying there. We had roaches in our room, mold in the picture frames in the room. Door jam busted on the bathroom door, mold on the lamp shades. The halls smelt of Marijuana. Mold on the window shades. The housekeeping didnt even come to clean or restock the room.

2

John

7 Dec 2024

·

Stayed 2 nights

roaches, bed bugs

4

SHAWN

4 Nov 2024

·

Stayed 2 nights

Hotel is very old, and in need of remodeling. The room was disgustingly dirty. The old paint was peeling in the bathroom, and the bathroom floor was dirty. The bed sheets were dirty and covered with hair.

2

Katrina

20 Oct 2024

·

Stayed 2 nights

The bathtub was very dirty, and there was black mold and hairs inside it. The toilet was had many roaches. Also, the beds had crumbs and burn marks on it. When we asked for a cleaner room, we got keys to another room that was also the same condition as our room. It seems like there was no room service.

4

Gabriel

15 Apr 2024

·

Stayed 2 nights

This place is old and nasty. The sheets were stained and smelled like they hadn’t been washed. Bath room walls had poop stains. And ……. Just trust me I frequent hotels often and this is Top 5 one of the worst I’ve seen. Couldn’t really enjoy laying in the bed without my skin crawling. STOP LYING IN THESE REVIEWS. This hotel is a 3/10 at best.

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Rooms

Rooms feel dated and worn; some beds are comfortable but set unusually high. Guests mention hallway noise and slow Wi‑Fi, with a few comments on small, cramped layouts.

Related guest reviews

6

Mushtaq

22 Oct 2024

·

Stayed 2 nights

Property condition was bad. Bed is too high specially for kids or seniors. Not a quality food in Breakfast

6

Tony

27 Sept 2024

·

Stayed 2 nights

Ok so this is a budget hotel. Rooms are small and cramp and there are so many rooms ln every floor even close to the elevator. The room i stayed in was clean and had all the amenities i expect But it was cramp and bathroom was even more cramp. Hallways are very noisy and aggravating from other guests slamming their doors. I could hear sounds from every room as I’m walking. They do have snacks and drinks available for purchase in the main lobby. The breakfast buffet is limited and typical of a 1-2 star hotel. Don’t expect room service or cleanness in the public areas of the hotel. Location is next to lots restaurants and 75 in Plano. In my opinion, i wouldn’t stay here again. I can find something more comfortable for a little bit more.

10

Teresa

18 May 2024

·

Stayed 1 night

Beds slept so good.

10

Krystal

22 Mar 2024

·

Stayed 3 nights

Very nice management. Comfy beds, spacious rooms.

6

George

17 Mar 2024

·

Stayed 3 nights

Mini fridge missing shelves and door braces- hard time storing refrigerator goods - cable network VERY limited, and guide channels did not match up with actual shows on... Shower handle not bolted on, asked twice on my three day stay for repairs - delivered handle when checking out - personal comment, I am not a fan of the RAISED beds ...

4

Bunny

2 Mar 2024

·

Stayed 4 nights

I was very disappointed. The hotel received good reviews. I didn’t expect a 4 star but not a 2 star (if that). The entire property needs to be updated. Dirty, broken and unkept. The bed was comfort but way too high. My sheets had blood looking stains on them. There was no soap in the bathroom. The window cover was damaged and ugly. The breakfast was nothing. Sausage pups and tater tots not good. Cold. Breads were stale.

8

Penny

27 Feb 2024

·

Stayed 2 nights

The staff is very nice. The hotel itself was a little outdated but the room was clean and has refrigerator and microwave. It was about a 7 out of 10. The hall carpet was dirty but I did see someone vacuuming the next morning. I will stay again if need be.

10

TaShawna

22 Oct 2023

·

Stayed 1 night

I enjoyed my stay and the breakfast plus our suite was very roomy for me and my family and I love the extra space in the room plus my/our double bedroom was very comfortable and much thanks!😇😊

8

Sibyl

22 Mar 2023

·

Stayed 1 night

Place is old. But will do for a quick one night stay. Just need a spot to lay my head down.

4

Tomilou

27 Dec 2022

·

Stayed 1 night

I didn’t realize till this morning the the bed spreads were dirty and internet was so slow I couldn’t get any of my work done on my laptop

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Service

Front desk is often praised as friendly and helpful (names like Alex and John recur), but service is inconsistent. Housekeeping and problem resolution are unreliable, and some policies (e.g., cash deposit) frustrate guests.

Related guest reviews

8

ursula

16 Sept 2025

·

Stayed 1 night

There's a 50 deposit cash only I had a used towel hanging on the back door of the bathroom Room was decent Bathroom is small and no place to store your soap or body wash in shower Overall I would stay again

10

Markicsha

13 Jul 2025

·

Stayed 3 nights

Though there was a bit of a hiccup over my reservation, I was checking in super late, the hotel honored the reservation and told me that I could clear up any discrepancy in the morning. The staff was extremely helpful, especially the night guy Alex.

10

Hugo

25 Mar 2025

·

Stayed 1 night

Our stay was pretty good and staff was friendly.

6

joe

12 Jan 2025

·

Stayed 5 nights

I stay there for 5 night and had no room service to clean the room and had to stop the staff in the hall to get fresh and clean towels.

10

Kyle

28 Oct 2024

·

Stayed 1 night

Staff were friendly and property was quiet

4

Juli

27 Aug 2024

·

Stayed 1 night

The only thing okay at this property is that the front desk was nice enough not to charge us to cancel once we got there. The lobby smelled heavy of smoke. When I asked if it was non smoking, the guy at front desk said yes, would you like me to show you your room first before you pay? Seems like they may get a lot of people who come and want to cancel when they arrive because that seemed common to him. We had reserved two rooms. One smelled bad of smoke and one smelled strong of chlorine, but was no where near the pool. The main floor bathroom had a lock that you had to get a key from front desk to use. It was dirty. Several people hanging outside the front of the building. Just not what we expected so we were thankful to move on to another hotel one exit further that was extremely clean and nice for only $30 more a night.

8

Sasha

9 Jul 2024

·

Stayed 1 night

I didn’t get everyone’s name, but just to reiterate, the employees were great .. John and Alex were the only names I remember... Thank you for your kindness in a time when my family needed it... and everyone else for that matter.

8

Sasha

8 Jul 2024

·

Stayed 1 night

It is a busy property, but not too noisy and the people are kind. Parking lot well lit. Price affordable... maybe not everyone\'s "cup of tea", but served its purpose and grateful to have found it. John, at the front desk, was personable and professional, made checking in easy and we felt welcomed...

6

Carla

6 Jul 2024

·

Stayed 1 night

Front desk help is friendly house keeping yells at you if you ask for anything. They won't come clean your room until you check out so if you need your room cleaned or need clean towels you have to do it yourself. Breakfast is ok if you want a lot of carbs it's always tater tots, pig's in a blanket, waffle, toast, bagels, muffins and donuts. No eggs, bacon, sausage or biscuits and gravy

2

Ada

17 Mar 2024

·

Stayed 2 nights

Receptionist very rude and disrespectful towards me, laughed at me and attended other customers while I was first in service. She didn’t listen and was laughing at me.

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Location

Convenient for US‑75, shopping, and local businesses. However, several guests felt the immediate surroundings and people lingering outside made the area feel unsafe.

Related guest reviews

8

Pedro

1 Jul 2025

·

Stayed 1 night

Close to business area

6

Tony

27 Sept 2024

·

Stayed 2 nights

Ok so this is a budget hotel. Rooms are small and cramp and there are so many rooms ln every floor even close to the elevator. The room i stayed in was clean and had all the amenities i expect But it was cramp and bathroom was even more cramp. Hallways are very noisy and aggravating from other guests slamming their doors. I could hear sounds from every room as I’m walking. They do have snacks and drinks available for purchase in the main lobby. The breakfast buffet is limited and typical of a 1-2 star hotel. Don’t expect room service or cleanness in the public areas of the hotel. Location is next to lots restaurants and 75 in Plano. In my opinion, i wouldn’t stay here again. I can find something more comfortable for a little bit more.

6

Michael

13 Sept 2024

·

Stayed 1 night

The location was not the best but the price was decent so you get what you pay for. There were people roaming around outside at night who probably weren’t hotel patrons lol. Breakfast was average (Texas waffle, cereal, toast) Overall a decent stay but we probably won’t be back

8

chukwuma

18 Jun 2024

·

Stayed 1 night

I had an amazing night rest in this hotel. My apartment was fumigated and I chose to stay away for the night. The staff was friendly and professional and I woke up to a free breakfast. The hotel is in the middle of everything in the center of Plano: transport, restaurants, shopping, etc. For the price, this is a place to be on low budget and still get a four star treatment.

10

Maria

14 Apr 2024

·

Stayed 1 night

Baymont is like our second home in Dallas. Every now & then we’ll visit to buy meat @ Ranch 99. Like this place because it’s accessible to malls , restaurants & grocery stores. Safe place for getaway.

10

Hugo

31 Mar 2024

·

Stayed 2 nights

The room was clean and in the middle of the whole city, everything was super close to this hotel. Walmart and other stores as well.

10

David

25 Feb 2024

·

Stayed 8 nights

Visiting a friend very close to shopping and centrally located

4

Bruce

31 Oct 2023

·

Stayed 1 night

Felt like I had to watch over my shoulder... Not a very safe environment.

6

Jordan

22 Sept 2023

·

Stayed 7 nights

Nice hotel. Only issue for me were some of the residents, and it feeling generally unsafe to be outside sometimes.

10

Jeff

8 Sept 2023

·

Stayed 2 nights

Great location and easy access to the room

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Dining

Breakfast is frequently criticized for limited selection, poor quality, and understocked items; several guests skipped it. A few found it acceptable, but positive notes are uncommon.

Related guest reviews

4

Christopher

31 Aug 2025

·

Stayed 4 nights

Continental breakfast was terrible

2

Temperance

26 Aug 2025

·

Stayed 1 night

It was cheaper than surrounding properties and the AC worked. Aside from that, sleeping in your car might be a viable option instead. Facility was lacking maintenance, staff was scarce, sheets were dirty, and breakfast offerings were a joke. Rotten bananas, stale bagels that crumbled, bread that birds wouldn’t eat, and the only things I felt safe in consuming were cereal and coffee creamer.

4

Bryce

23 Jul 2025

·

Stayed 3 nights

We had a room with bugs everywhere, stains on the bed, and cigarette holes on the floor and bed. Luckily, someone was excellent in resolving the problem by moving us to another room that had been properly sprayed down and cleaned, no bugs or stains. Big props to him, but hoping management will take better care of the rooms to prevent the issue with the first room happening again. I hope Expedia also will move away from occupation tourism in the West Bank, and also accurately state that the rooms here are not refundable. On night two, the manager also kept bugging us by repeatedly knocking the door to check how things were going, while also being non-responsive to the concerns we shared about the first room. The bathtub was peeling in both rooms. The breakfast is understocked and kinda sad. Smells like smoke throughout the entire building despite it supposedly being non-smoking. I was able to find better places nearby with similar prices at the end of our reservation, so take the extra effort to look for them. This one is not the worst out there, but it's pretty uncomfortable. The employees seem to be the only good elements of this place.

6

jeff

18 Jul 2025

·

Stayed 1 night

While brushing my teeth a roach ran across the mirror. Hotel hallways smelled dank like stale weed and cigarettes. There was a homeless guy in the bushes eating pizza. Breakfast was lackluster. They were serving small pigs n a blanket, they put out a total of 6 out while I was down there for 30 minutes. Several people came down and there was nothing left. Don't know what I was expecting for $70

4

Calvin

6 May 2025

·

Stayed 5 nights

The breakfast was horrible; burned pigs in a blanket and weak juice.

6

Mushtaq

22 Oct 2024

·

Stayed 2 nights

Property condition was bad. Bed is too high specially for kids or seniors. Not a quality food in Breakfast

6

bella

22 Oct 2024

·

Stayed 3 nights

My room was clean and comfortable. The staff was good and kept an eye on hotel guests/long term stayers. Breakfast was not good and long term residents will bring breakfast to their rooms despite being told not to. Hotel doesn’t feel like hotel but more like housing projects.

6

Carla

6 Jul 2024

·

Stayed 1 night

Front desk help is friendly house keeping yells at you if you ask for anything. They won't come clean your room until you check out so if you need your room cleaned or need clean towels you have to do it yourself. Breakfast is ok if you want a lot of carbs it's always tater tots, pig's in a blanket, waffle, toast, bagels, muffins and donuts. No eggs, bacon, sausage or biscuits and gravy

8

Rimon

7 Apr 2024

·

Stayed 1 night

Would have prefer to have eggs and sausage for breakfast.

4

Bunny

2 Mar 2024

·

Stayed 4 nights

I was very disappointed. The hotel received good reviews. I didn’t expect a 4 star but not a 2 star (if that). The entire property needs to be updated. Dirty, broken and unkept. The bed was comfort but way too high. My sheets had blood looking stains on them. There was no soap in the bathroom. The window cover was damaged and ugly. The breakfast was nothing. Sausage pups and tater tots not good. Cold. Breads were stale.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$53
February	US$53
March	US$57
April	US$54
May	US$58
June	US$67
July	US$65
August	US$55
September	US$60
October	US$59
November	US$56
December	US$52

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $70	17 $55	18 $59	19 $60
20 $55	21 $57	22 $53	23 $53	24 $54	25 $56	26 $56
27 $54	28 $54	29 $54	30 $54

Su	Mo	Tu	We	Th	Fr	Sa
				1 $54	2 $56	3 $56
4 $54	5 $54	6 $54	7 $54	8 $54	9 $74	10 $74
11 $50	12 $50	13 $50	14 $51	15 $50	16 $56	17 $56
18 $50	19 $50	20 $50	21 $50	22 $50	23 $56	24 $56
25 $50	26 $50	27 $51	28 $50	29 $51	30 $56	31 $56

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Monthly average prices

About this property

Location

Room options

Room, 2 Queen Beds

Room, 1 King Bed, Accessible (Mobility,Tub with Grab Bars)

Room, 1 King Bed

Studio Suite, 1 King Bed

Studio Suite, 2 Queen Beds

Guest reviews

Good

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Baymont by Wyndham Plano

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