Extended Stay America Suites - Dallas - Plano
US$70
/ night
Avg. for September
Prices for Extended Stay America Suites - Dallas - Plano
Select dates to see prices and availability
US$70
/ night
Avg. for September
Monthly average prices
Nightly prices at Extended Stay America Suites - Dallas - Plano average US$70 in the cheapest month (September) and US$94 in the most expensive month (June), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$83 |
| February | US$90 |
| March | US$83 |
| April | US$85 |
| May | US$82 |
| June | US$94 |
| July | US$89 |
| August | US$79 |
| September | US$70 |
| October | US$79 |
| November | US$77 |
| December | US$78 |
J
F
M
A
M
J
J
A
Sept · US$70
S
O
N
D
Most expensive: June (~US$94)
Cheapest: September (~US$70)
About this property
Be sure to enjoy recreational amenities including a fitness center and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless internet access and a vending machine.
Amenities
Be sure to enjoy recreational amenities including a fitness center and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless internet access and a vending machine.
Business amenities
Featured amenities include laundry facilities, a safe deposit box at the front desk, and an elevator. Planning an event in Plano? This hotel has 797 square feet (74 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
Dining
A complimentary on-the-go breakfast is served daily from 6 AM to 9:30 AM.
Rooms
Make yourself at home in one of the 123 guestrooms, featuring kitchens with refrigerators and stovetops. 50-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as desks and microwaves.
Location
With a stay at Extended Stay America Suites Dallas Plano in Plano, you'll be within a 5-minute drive of The Shops at Legacy and Legacy West. This hotel is 8.5 mi (13.8 km) from Galleria Dallas and 8 mi (12.9 km) from University of Texas at Dallas.
What's nearby
Texas Health Presbyterian Hospital Plano(0.9 Miles)
Shops at Willow Bend(0.9 Miles)
Crayola Experience(1 Miles)
Arbor Hills Nature Preserve(1.6 Miles)
Prestonwood Baptist Church(1.9 Miles)
The Shops at Legacy(3.1 Miles)
Legacy West(3.1 Miles)
The Boardwalk at Granite Park(3.6 Miles)
WorldSprings(3.6 Miles)
Toyota Motor North America Headquarters(3.8 Miles)
Grandscape(4 Miles)
Children's Medical Center Plano(4.2 Miles)
Plano Sports Authority(4.2 Miles)
Mavericks Dance Hall(4.3 Miles)
Cosm Dallas(4.3 Miles)
Love Field Airport (DAL)(17.6 Miles)
Dallas-Fort Worth Intl. Airport (DFW)(25 Miles)
McKinney National Airport (DTX)(18.6 Miles)
Parking
Swimming pool
Non-smoking rooms
Family room
Pool outdoor
Vending machines
Location
2900 North Dallas Parkway, Plano, Texas, United States of America
Texas Health Presbyterian Hospital Plano (0.9 Miles)
Shops at Willow Bend (0.9 Miles)
Crayola Experience (1 Miles)
Arbor Hills Nature Preserve (1.6 Miles)
Prestonwood Baptist Church (1.9 Miles)
The Shops at Legacy (3.1 Miles)
Room options
5
Suite, 1 Bedroom
Room details
2 Double Beds
and 1 Sofa Bed
Sleeps 6
Air ConditioningWi-Fi (Free)Kitchen
5
Deluxe Studio, 1 Double Bed with Sofa Bed, Accessible
Room details
1 Double Bed
and 1 Sofa Bed
Sleeps 4
Air ConditioningWi-Fi (Free)Kitchen
6
Deluxe Studio, 1 Queen Bed with Sofa Bed
Room details
1 Large Double Bed
and 1 Sofa Bed
Sleeps 4
Air ConditioningWi-Fi (Free)Kitchen
5
Deluxe Studio, Multiple Beds
Room details
2 Double Beds
and 1 Sofa Bed
Sleeps 6
Air ConditioningWi-Fi (Free)Kitchen
7
Deluxe Studio, 1 King Bed with Sofa Bed
Room details
1 Extra-Large Double Bed
and 1 Sofa Bed
Sleeps 4
Air ConditioningWi-Fi (Free)Kitchen
Guest reviews of Extended Stay America Suites - Dallas - Plano
7.6
Good
Based on 890 verified reviews
Who stays here?
Business
47%
Couple
4%
Family
30%
Group
4%
Solo
13%
What guests think
AI-generated summary based on recent guest reviews
Across recent reviews, Extended Stay America Suites - Dallas - Plano gets mixed feedback: guests like the convenient location and occasional friendly service, but often note cleanliness problems, dated rooms and maintenance issues, plus a limited grab and go breakfast.
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What guests think
Across recent reviews, Extended Stay America Suites - Dallas - Plano gets mixed feedback: guests like the convenient location and occasional friendly service, but often note cleanliness problems, dated rooms and maintenance issues, plus a limited grab and go breakfast.
Multiple reviews describe unreliable staffing and check in, with long waits or difficulty finding front desk help. Several guests also mention noise, weak air conditioning or hot water, and inconsistent pool or elevator operation. Expect a basic stay that leans on location, with tradeoffs in upkeep and amenities.
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AI-generated summary based on recent guest reviews
Facilities
Guests report facility issues, including pools closed or poorly maintained, occasional elevator outages, and some malfunctioning entry doors or alarms.
Related guest reviews
2
Donald
24 May 2025
·
Stayed 6 nights
Do not stay at this hotel. Room smelled like cigarettes, pool was completely disgusting, staff was never there and the bathrooms badly needed renovations.
Do not stay at this hotel. Room smelled like cigarettes, pool was completely disgusting, staff was never there and the bathrooms badly needed renovations.
2
Chenoa
21 Oct 2024
·
Stayed 1 night
No power
No power
4
Brandon
20 Jun 2022
·
Stayed 1 night
Front desk employee was extremely unprofessional and unfriendly. The elevators were out of service, which was not disclosed to us until after we were checked in. We were put on the 3rd floor. The entire floor, including the room, smelled like urine. There was a fingernail in the bed which was made. That tells me that the sheets were never changed after the last guests. Everything was dusty. A massive roach crawling in the bed with me as I slept. Come to find out from the housekeeping lady the following morning that our room was supposed to be out of service and listed as dirty. But they checked us into it anyways. How nice. I’ll never stay there again.
Front desk employee was extremely unprofessional and unfriendly. The elevators were out of service, which was not disclosed to us until after we were checked in. We were put on the 3rd floor. The entire floor, including the room, smelled like urine. There was a fingernail in the bed which was made. That tells me that the sheets were never changed after the last guests. Everything was dusty. A massive roach crawling in the bed with me as I slept. Come to find out from the housekeeping lady the following morning that our room was supposed to be out of service and listed as dirty. But they checked us into it anyways. How nice. I’ll never stay there again.
2
Rebecca
20 Nov 2023
·
Stayed 1 night
The front office staff was non-existent. Their hallways smell terrible. Half the lights didn’t work. Couldn’t find the trash can. The bed was comfortable but minimal. The ac never fully cooled the room. Finally the coup-de-gra is their “complimentary breakfast” was coffee and granola bars. The doors leading to and from the sides didn’t work.
The front office staff was non-existent. Their hallways smell terrible. Half the lights didn’t work. Couldn’t find the trash can. The bed was comfortable but minimal. The ac never fully cooled the room. Finally the coup-de-gra is their “complimentary breakfast” was coffee and granola bars. The doors leading to and from the sides didn’t work.
6
Cassie
25 Aug 2025
·
Stayed 3 nights
First night there was a bug that we killed. The room smelled. The next day we were able to move. The room was clean but needs updates. The breakfast was horrible. Coffee, tea, muffins, or fruit bars. The lobby and all the doors could use some Windex. The pictures on their website was more likely when it was new. The swimming pool was out of service. You could see the water was super green.
First night there was a bug that we killed. The room smelled. The next day we were able to move. The room was clean but needs updates. The breakfast was horrible. Coffee, tea, muffins, or fruit bars. The lobby and all the doors could use some Windex. The pictures on their website was more likely when it was new. The swimming pool was out of service. You could see the water was super green.
6
Brian
30 Dec 2024
·
Stayed 4 nights
This Extended Stay Suites cuts corners on maintenance and house keeping. The building looks okay from the outside. Furniture in the room is very cheap particle board furniture. The closet had wire shelves and a few plastic hangers. I saw roaches in my room and the elevator is slow and sketchy. Getting assistance from the front desk takes a long time as they do not monitor the desk. Bring your own pillows as the ones here are very thin. It is obvious that the owner is cutting corners.
This Extended Stay Suites cuts corners on maintenance and house keeping. The building looks okay from the outside. Furniture in the room is very cheap particle board furniture. The closet had wire shelves and a few plastic hangers. I saw roaches in my room and the elevator is slow and sketchy. Getting assistance from the front desk takes a long time as they do not monitor the desk. Bring your own pillows as the ones here are very thin. It is obvious that the owner is cutting corners.
6
Kenneth
24 Apr 2025
·
Stayed 1 night
Check-in was fine, room was clean but hot and no remedy was offered. Door alarm went off regularly as well as an electronic chirp that kept me from sleeping properly.
Check-in was fine, room was clean but hot and no remedy was offered. Door alarm went off regularly as well as an electronic chirp that kept me from sleeping properly.
10
Susan
24 Jun 2025
·
Stayed 1 night
Pool is open!
Pool is open!
4
Alvie
2 Apr 2025
·
Stayed 2 nights
The pictures on Hotels were very deceiving. I knew we were staying in a cheaper hotel and I know better than to expect too much but this was very disappointing. The pictures show clean modern rooms and furniture. The furniture was worn, dirty and stunk. The door to the outside was close to our room but the door key would not open it. The water for showers was warm but not hot by any stretch. All in all this is simply a poorly maintained hotel that I suspect is scheduled for demolition and rebuild.
The pictures on Hotels were very deceiving. I knew we were staying in a cheaper hotel and I know better than to expect too much but this was very disappointing. The pictures show clean modern rooms and furniture. The furniture was worn, dirty and stunk. The door to the outside was close to our room but the door key would not open it. The water for showers was warm but not hot by any stretch. All in all this is simply a poorly maintained hotel that I suspect is scheduled for demolition and rebuild.
2
Luke
24 May 2022
·
Stayed 1 night
Our trailer was stolen off our vehicle overnight. No cameras anywhere on property. Seriously? It's 2022!
Our trailer was stolen off our vehicle overnight. No cameras anywhere on property. Seriously? It's 2022!
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AI-generated summary based on recent guest reviews
Cleanliness
Cleanliness is a recurring problem, with many reviews citing dirty rooms and linens, strong odors, pests such as roaches (and one bed bug report), and poor housekeeping.
Related guest reviews
4
Krista
15 Oct 2024
·
Stayed 2 nights
Roach Infested!
Roach Infested!
4
Brandon
20 Jun 2022
·
Stayed 1 night
Front desk employee was extremely unprofessional and unfriendly. The elevators were out of service, which was not disclosed to us until after we were checked in. We were put on the 3rd floor. The entire floor, including the room, smelled like urine. There was a fingernail in the bed which was made. That tells me that the sheets were never changed after the last guests. Everything was dusty. A massive roach crawling in the bed with me as I slept. Come to find out from the housekeeping lady the following morning that our room was supposed to be out of service and listed as dirty. But they checked us into it anyways. How nice. I’ll never stay there again.
Front desk employee was extremely unprofessional and unfriendly. The elevators were out of service, which was not disclosed to us until after we were checked in. We were put on the 3rd floor. The entire floor, including the room, smelled like urine. There was a fingernail in the bed which was made. That tells me that the sheets were never changed after the last guests. Everything was dusty. A massive roach crawling in the bed with me as I slept. Come to find out from the housekeeping lady the following morning that our room was supposed to be out of service and listed as dirty. But they checked us into it anyways. How nice. I’ll never stay there again.
6
Forest
14 May 2025
·
Stayed 1 night
Room wasn’t clean, bed was uncomfortable. Breakfast was as lackluster
Room wasn’t clean, bed was uncomfortable. Breakfast was as lackluster
2
David
12 Jun 2025
·
Stayed 1 night
Room smelled like a truck stop. Sheets were not clean.
Room smelled like a truck stop. Sheets were not clean.
2
Tina
10 Jun 2025
·
Stayed 1 night
The man at the front desk was nice however we found bed bugs
The man at the front desk was nice however we found bed bugs
2
Vinson
12 Oct 2025
·
Stayed 2 nights
The breakfast was grab and go and was terrible. The room was DISGUSTINGLY FILTHY! This place needs some renovations! It had a terrible smell and the bathroom was dirty maybe even stained. Do not recommend staying here for anything! Theres alot of extracurricular activities going on all night!
The breakfast was grab and go and was terrible. The room was DISGUSTINGLY FILTHY! This place needs some renovations! It had a terrible smell and the bathroom was dirty maybe even stained. Do not recommend staying here for anything! Theres alot of extracurricular activities going on all night!
4
Jaimon Maurice
23 Feb 2024
·
Stayed 3 nights
Not clean, trash in hallway, smell like smoke throughout the bldg.
Not clean, trash in hallway, smell like smoke throughout the bldg.
2
Scarlette
1 May 2024
·
Stayed 3 nights
Woke up to a very large cockroach crawling on my arm. Switched rooms that had a very bad smell, and there were cockroaches in that one too. No one at the front desk seemed surprised when mentioned, which leads me to believe they know about the issue and do not care. DO NOT STAY HERE.
Woke up to a very large cockroach crawling on my arm. Switched rooms that had a very bad smell, and there were cockroaches in that one too. No one at the front desk seemed surprised when mentioned, which leads me to believe they know about the issue and do not care. DO NOT STAY HERE.
4
Alvie
2 Apr 2025
·
Stayed 2 nights
The pictures on Hotels were very deceiving. I knew we were staying in a cheaper hotel and I know better than to expect too much but this was very disappointing. The pictures show clean modern rooms and furniture. The furniture was worn, dirty and stunk. The door to the outside was close to our room but the door key would not open it. The water for showers was warm but not hot by any stretch. All in all this is simply a poorly maintained hotel that I suspect is scheduled for demolition and rebuild.
The pictures on Hotels were very deceiving. I knew we were staying in a cheaper hotel and I know better than to expect too much but this was very disappointing. The pictures show clean modern rooms and furniture. The furniture was worn, dirty and stunk. The door to the outside was close to our room but the door key would not open it. The water for showers was warm but not hot by any stretch. All in all this is simply a poorly maintained hotel that I suspect is scheduled for demolition and rebuild.
2
Ramesh
13 Oct 2024
·
Stayed 3 nights
I had my guest staying there. They informed me the room was very dirty and hair everywhere. Had to switch the room but second room had the same issue
I had my guest staying there. They informed me the room was very dirty and hair everywhere. Had to switch the room but second room had the same issue
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AI-generated summary based on recent guest reviews
Rooms
Rooms are dated and show wear, with reports of broken or missing amenities, weak AC or hot water, and noise from neighboring rooms or alarms; a few guests found beds comfortable.
Related guest reviews
2
Rebecca
20 Nov 2023
·
Stayed 1 night
The front office staff was non-existent. Their hallways smell terrible. Half the lights didn’t work. Couldn’t find the trash can. The bed was comfortable but minimal. The ac never fully cooled the room. Finally the coup-de-gra is their “complimentary breakfast” was coffee and granola bars. The doors leading to and from the sides didn’t work.
The front office staff was non-existent. Their hallways smell terrible. Half the lights didn’t work. Couldn’t find the trash can. The bed was comfortable but minimal. The ac never fully cooled the room. Finally the coup-de-gra is their “complimentary breakfast” was coffee and granola bars. The doors leading to and from the sides didn’t work.
10
Susan
15 Jul 2025
·
Stayed 1 night
Nice place, near everything. Needs a few updates.
Nice place, near everything. Needs a few updates.
6
Forest
14 May 2025
·
Stayed 1 night
Room wasn’t clean, bed was uncomfortable. Breakfast was as lackluster
Room wasn’t clean, bed was uncomfortable. Breakfast was as lackluster
2
Rajesh
15 Nov 2024
·
Stayed 7 nights
Room is dirty, smelling, bath tub & & sink had hair. Furniture is old. People bring dogs. I did not sleep4 nights. People jumping on 3rd floor. I will not recommend anyone. This is a horrible experience.
Room is dirty, smelling, bath tub & & sink had hair. Furniture is old. People bring dogs. I did not sleep4 nights. People jumping on 3rd floor. I will not recommend anyone. This is a horrible experience.
4
Natalie
13 Feb 2025
·
Stayed 1 night
I was greeted promptly and professionally. Upon checking in I was told ai was getting a newly refurbished room. From my perspective only included fresh paint and flooring. The cabinetry in the kitchenette and bathroom were ill fitting and well worn. There was no hot water at 8 PM for my shower nor at 7 AM. There were also several gnats in my room. You have to get any kitchen supplies from the front desk including a coffee maker (but bring your own coffee to brew.) Do not be fooled by the “breakfast included” statement. Breakfast includes packaged oatmeal or very small packaged muffins. Even the staff commented on how lacking it was. The bed was comfortable and the hotel was quiet. If you are wanting a cheap and safe stay, this will be acceptable. Just don’t expect much.
I was greeted promptly and professionally. Upon checking in I was told ai was getting a newly refurbished room. From my perspective only included fresh paint and flooring. The cabinetry in the kitchenette and bathroom were ill fitting and well worn. There was no hot water at 8 PM for my shower nor at 7 AM. There were also several gnats in my room. You have to get any kitchen supplies from the front desk including a coffee maker (but bring your own coffee to brew.) Do not be fooled by the “breakfast included” statement. Breakfast includes packaged oatmeal or very small packaged muffins. Even the staff commented on how lacking it was. The bed was comfortable and the hotel was quiet. If you are wanting a cheap and safe stay, this will be acceptable. Just don’t expect much.
2
Ian
8 Dec 2024
·
Stayed 1 night
I had sewer gas back up into the unit during my stay at unit 112 in the kitchen sink. During the storm we had a back up and it didn’t flood but the gas filled the room. I tried to sleep in a giant fart. Whoever was above me ran laps around the unit from 10 to 3 am.
I had sewer gas back up into the unit during my stay at unit 112 in the kitchen sink. During the storm we had a back up and it didn’t flood but the gas filled the room. I tried to sleep in a giant fart. Whoever was above me ran laps around the unit from 10 to 3 am.
6
Wanda
22 Jun 2024
·
Stayed 1 night
It was ok. I would stay there again. I didn’t like that the microwave was broken. I also didn’t like that the ONLY room available was on the 4th floor. Overall… it was cool.
It was ok. I would stay there again. I didn’t like that the microwave was broken. I also didn’t like that the ONLY room available was on the 4th floor. Overall… it was cool.
6
Kenneth
24 Apr 2025
·
Stayed 1 night
Check-in was fine, room was clean but hot and no remedy was offered. Door alarm went off regularly as well as an electronic chirp that kept me from sleeping properly.
Check-in was fine, room was clean but hot and no remedy was offered. Door alarm went off regularly as well as an electronic chirp that kept me from sleeping properly.
4
Venessa
8 Jun 2025
·
Stayed 2 nights
Only good thing about our stay was the location. Free breakfast is just grab and go. No coffee maker in rooms. You have to request from the front office. But bring your own coffee because it is not provided. Chose this hotel because se it offered rooms that sleeps 6 with 2 queens and a pull out couch. The pull out couch had springs coming out and full of stains. There wasn’t any bedding for the pullout couch and when asked the front desk, we got 2 sheets but they didn’t have any pillows. There was a musky smell and didn’t realize until took our shoes off that the carpet was wet. Overall not a good stay. Oh, and to top it all off we were woken up at 3 in the morning to police knocking on the room next door trying to serve a warrant!
Only good thing about our stay was the location. Free breakfast is just grab and go. No coffee maker in rooms. You have to request from the front office. But bring your own coffee because it is not provided. Chose this hotel because se it offered rooms that sleeps 6 with 2 queens and a pull out couch. The pull out couch had springs coming out and full of stains. There wasn’t any bedding for the pullout couch and when asked the front desk, we got 2 sheets but they didn’t have any pillows. There was a musky smell and didn’t realize until took our shoes off that the carpet was wet. Overall not a good stay. Oh, and to top it all off we were woken up at 3 in the morning to police knocking on the room next door trying to serve a warrant!
4
Alvie
2 Apr 2025
·
Stayed 2 nights
The pictures on Hotels were very deceiving. I knew we were staying in a cheaper hotel and I know better than to expect too much but this was very disappointing. The pictures show clean modern rooms and furniture. The furniture was worn, dirty and stunk. The door to the outside was close to our room but the door key would not open it. The water for showers was warm but not hot by any stretch. All in all this is simply a poorly maintained hotel that I suspect is scheduled for demolition and rebuild.
The pictures on Hotels were very deceiving. I knew we were staying in a cheaper hotel and I know better than to expect too much but this was very disappointing. The pictures show clean modern rooms and furniture. The furniture was worn, dirty and stunk. The door to the outside was close to our room but the door key would not open it. The water for showers was warm but not hot by any stretch. All in all this is simply a poorly maintained hotel that I suspect is scheduled for demolition and rebuild.
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AI-generated summary based on recent guest reviews
Service
Service is inconsistent: some guests praise friendly, professional staff and easy check in, while others report absent or unresponsive front desk, long waits, booking errors, and difficulties during check in.
Related guest reviews
2
Damion
8 Jul 2022
·
Stayed 1 night
I had to wait two and hours and was issued a no show cause the staff at the desk was sleeping for over two hours. Sad but true
I had to wait two and hours and was issued a no show cause the staff at the desk was sleeping for over two hours. Sad but true
10
Michelle
3 Sept 2025
·
Stayed 2 nights
Staff wasvsuper friendly. Great stay
Staff wasvsuper friendly. Great stay
2
Melissa
9 Aug 2025
·
Stayed 1 night
I got locked out of my room twice and couldn’t find any staff to help took me over an hour to find someone
I got locked out of my room twice and couldn’t find any staff to help took me over an hour to find someone
2
Michael
11 Jun 2022
·
Stayed 2 nights
I called enroute because we were delayed due to weather and the person that answered said it would be no problem. However, upon arrival at 1 am, we were informed that they were unable to check us in due to a power outage ( even though the lights and automatic doors were operational) and good luck in finding a place to stay. They didn’t offer to assist us in locating a room at a sister hotel or offer any help whatsoever. So left to our devices we proceeded to go door to door in hopes that another hotel may have had a cancellation and could accommodate a party of six. Even though the Hyatt is across the parking lot from this place we stopped just to check. They had rooms and didn’t know what I was talking about regarding a power outage even though I could throw a frisbee from one hotel to the other! Don’t bother with this hotel and instead run don’t walk to the Hyatt that is literally just on the other side of the parking by Saltgrass.
I called enroute because we were delayed due to weather and the person that answered said it would be no problem. However, upon arrival at 1 am, we were informed that they were unable to check us in due to a power outage ( even though the lights and automatic doors were operational) and good luck in finding a place to stay. They didn’t offer to assist us in locating a room at a sister hotel or offer any help whatsoever. So left to our devices we proceeded to go door to door in hopes that another hotel may have had a cancellation and could accommodate a party of six. Even though the Hyatt is across the parking lot from this place we stopped just to check. They had rooms and didn’t know what I was talking about regarding a power outage even though I could throw a frisbee from one hotel to the other! Don’t bother with this hotel and instead run don’t walk to the Hyatt that is literally just on the other side of the parking by Saltgrass.
2
Ghufran
1 Aug 2022
·
Stayed 1 night
It was terrible: First despite of having a guaranteed reservation, we were told upon our arrival at 11 p.m. that there is NO reservation and we should go some where else. We asked for the manager and tried to call Hotels.com. After thirty minutes of arguments we, were given a room. The room was filthy, the carpets on the entire floor were dirty. We have never seen such a breakfast provided by the hotel. A coffee and a muffin??
It was terrible: First despite of having a guaranteed reservation, we were told upon our arrival at 11 p.m. that there is NO reservation and we should go some where else. We asked for the manager and tried to call Hotels.com. After thirty minutes of arguments we, were given a room. The room was filthy, the carpets on the entire floor were dirty. We have never seen such a breakfast provided by the hotel. A coffee and a muffin??
2
Joyce
19 May 2025
·
Stayed 1 night
No one was available at the desk when I arrived. I had to wait a while to check in. There was no breakfast provided as advertised on this website.
No one was available at the desk when I arrived. I had to wait a while to check in. There was no breakfast provided as advertised on this website.
2
Salah El Din
30 Apr 2024
·
Stayed 1 night
I had an extremely bad experience with staff, especially Frederick who was very rude and very non cooperative and is away from front dial most of the time where nobody attends to guests nor people who check in most of the time. Room was in very poor condition and no had to tell him I am complaining to headquarters to get SOME improvements to the room
I had an extremely bad experience with staff, especially Frederick who was very rude and very non cooperative and is away from front dial most of the time where nobody attends to guests nor people who check in most of the time. Room was in very poor condition and no had to tell him I am complaining to headquarters to get SOME improvements to the room
8
Timothy
30 Apr 2025
·
Stayed 7 nights
The staff was excellent. Helpful and professional.
The staff was excellent. Helpful and professional.
6
James
21 May 2022
·
Stayed 2 nights
We were staying there we were told we had to leave while we were still checked in because they overbooked
We were staying there we were told we had to leave while we were still checked in because they overbooked
10
Daniel
14 Aug 2024
·
Stayed 1 night
Got in late and check in was a breeze.
Got in late and check in was a breeze.
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AI-generated summary based on recent guest reviews
Location
Location is a consistent positive, described as convenient to area amenities and sometimes quiet.
Related guest reviews
10
Susan
15 Jul 2025
·
Stayed 1 night
Nice place, near everything. Needs a few updates.
Nice place, near everything. Needs a few updates.
6
Kevin
13 Apr 2024
·
Stayed 4 nights
It was an ok place. Good location. The room had a weird smell to it. But everything else was basic no problems
It was an ok place. Good location. The room had a weird smell to it. But everything else was basic no problems
8
Hoon
5 Jul 2024
·
Stayed 3 nights
Quiet, very good location
Quiet, very good location
8
Matthew
23 Jan 2025
·
Stayed 2 nights
Good location and good value.
Good location and good value.
8
Susan
13 May 2025
·
Stayed 1 night
Area was nice, staff was nice. Room a little dated but clean.
Area was nice, staff was nice. Room a little dated but clean.
4
Venessa
8 Jun 2025
·
Stayed 2 nights
Only good thing about our stay was the location. Free breakfast is just grab and go. No coffee maker in rooms. You have to request from the front office. But bring your own coffee because it is not provided. Chose this hotel because se it offered rooms that sleeps 6 with 2 queens and a pull out couch. The pull out couch had springs coming out and full of stains. There wasn’t any bedding for the pullout couch and when asked the front desk, we got 2 sheets but they didn’t have any pillows. There was a musky smell and didn’t realize until took our shoes off that the carpet was wet. Overall not a good stay. Oh, and to top it all off we were woken up at 3 in the morning to police knocking on the room next door trying to serve a warrant!
Only good thing about our stay was the location. Free breakfast is just grab and go. No coffee maker in rooms. You have to request from the front office. But bring your own coffee because it is not provided. Chose this hotel because se it offered rooms that sleeps 6 with 2 queens and a pull out couch. The pull out couch had springs coming out and full of stains. There wasn’t any bedding for the pullout couch and when asked the front desk, we got 2 sheets but they didn’t have any pillows. There was a musky smell and didn’t realize until took our shoes off that the carpet was wet. Overall not a good stay. Oh, and to top it all off we were woken up at 3 in the morning to police knocking on the room next door trying to serve a warrant!
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AI-generated summary based on recent guest reviews
Dining
Breakfast is widely criticized as a minimal grab and go offering with coffee, muffins, oatmeal or granola bars, and some guests say items were missing or the coffee was poor.
Related guest reviews
6
Jena
26 Oct 2025
·
Stayed 3 nights
This hotel is not up to par. Grab and go breakfast was a joke.b
This hotel is not up to par. Grab and go breakfast was a joke.b
10
?????
6 Mar 2024
·
Stayed 1 night
Loved the room and the staff. Breakfast needs a big improvement. As well as coffee.
Loved the room and the staff. Breakfast needs a big improvement. As well as coffee.
2
Ghufran
1 Aug 2022
·
Stayed 1 night
It was terrible: First despite of having a guaranteed reservation, we were told upon our arrival at 11 p.m. that there is NO reservation and we should go some where else. We asked for the manager and tried to call Hotels.com. After thirty minutes of arguments we, were given a room. The room was filthy, the carpets on the entire floor were dirty. We have never seen such a breakfast provided by the hotel. A coffee and a muffin??
It was terrible: First despite of having a guaranteed reservation, we were told upon our arrival at 11 p.m. that there is NO reservation and we should go some where else. We asked for the manager and tried to call Hotels.com. After thirty minutes of arguments we, were given a room. The room was filthy, the carpets on the entire floor were dirty. We have never seen such a breakfast provided by the hotel. A coffee and a muffin??
2
Joyce
19 May 2025
·
Stayed 1 night
No one was available at the desk when I arrived. I had to wait a while to check in. There was no breakfast provided as advertised on this website.
No one was available at the desk when I arrived. I had to wait a while to check in. There was no breakfast provided as advertised on this website.
2
Rebecca
20 Nov 2023
·
Stayed 1 night
The front office staff was non-existent. Their hallways smell terrible. Half the lights didn’t work. Couldn’t find the trash can. The bed was comfortable but minimal. The ac never fully cooled the room. Finally the coup-de-gra is their “complimentary breakfast” was coffee and granola bars. The doors leading to and from the sides didn’t work.
The front office staff was non-existent. Their hallways smell terrible. Half the lights didn’t work. Couldn’t find the trash can. The bed was comfortable but minimal. The ac never fully cooled the room. Finally the coup-de-gra is their “complimentary breakfast” was coffee and granola bars. The doors leading to and from the sides didn’t work.
6
Forest
14 May 2025
·
Stayed 1 night
Room wasn’t clean, bed was uncomfortable. Breakfast was as lackluster
Room wasn’t clean, bed was uncomfortable. Breakfast was as lackluster
6
Cassie
25 Aug 2025
·
Stayed 3 nights
First night there was a bug that we killed. The room smelled. The next day we were able to move. The room was clean but needs updates. The breakfast was horrible. Coffee, tea, muffins, or fruit bars. The lobby and all the doors could use some Windex. The pictures on their website was more likely when it was new. The swimming pool was out of service. You could see the water was super green.
First night there was a bug that we killed. The room smelled. The next day we were able to move. The room was clean but needs updates. The breakfast was horrible. Coffee, tea, muffins, or fruit bars. The lobby and all the doors could use some Windex. The pictures on their website was more likely when it was new. The swimming pool was out of service. You could see the water was super green.
4
Natalie
13 Feb 2025
·
Stayed 1 night
I was greeted promptly and professionally. Upon checking in I was told ai was getting a newly refurbished room. From my perspective only included fresh paint and flooring. The cabinetry in the kitchenette and bathroom were ill fitting and well worn. There was no hot water at 8 PM for my shower nor at 7 AM. There were also several gnats in my room. You have to get any kitchen supplies from the front desk including a coffee maker (but bring your own coffee to brew.) Do not be fooled by the “breakfast included” statement. Breakfast includes packaged oatmeal or very small packaged muffins. Even the staff commented on how lacking it was. The bed was comfortable and the hotel was quiet. If you are wanting a cheap and safe stay, this will be acceptable. Just don’t expect much.
I was greeted promptly and professionally. Upon checking in I was told ai was getting a newly refurbished room. From my perspective only included fresh paint and flooring. The cabinetry in the kitchenette and bathroom were ill fitting and well worn. There was no hot water at 8 PM for my shower nor at 7 AM. There were also several gnats in my room. You have to get any kitchen supplies from the front desk including a coffee maker (but bring your own coffee to brew.) Do not be fooled by the “breakfast included” statement. Breakfast includes packaged oatmeal or very small packaged muffins. Even the staff commented on how lacking it was. The bed was comfortable and the hotel was quiet. If you are wanting a cheap and safe stay, this will be acceptable. Just don’t expect much.
2
Vinson
12 Oct 2025
·
Stayed 2 nights
The breakfast was grab and go and was terrible. The room was DISGUSTINGLY FILTHY! This place needs some renovations! It had a terrible smell and the bathroom was dirty maybe even stained. Do not recommend staying here for anything! Theres alot of extracurricular activities going on all night!
The breakfast was grab and go and was terrible. The room was DISGUSTINGLY FILTHY! This place needs some renovations! It had a terrible smell and the bathroom was dirty maybe even stained. Do not recommend staying here for anything! Theres alot of extracurricular activities going on all night!
4
Venessa
8 Jun 2025
·
Stayed 2 nights
Only good thing about our stay was the location. Free breakfast is just grab and go. No coffee maker in rooms. You have to request from the front office. But bring your own coffee because it is not provided. Chose this hotel because se it offered rooms that sleeps 6 with 2 queens and a pull out couch. The pull out couch had springs coming out and full of stains. There wasn’t any bedding for the pullout couch and when asked the front desk, we got 2 sheets but they didn’t have any pillows. There was a musky smell and didn’t realize until took our shoes off that the carpet was wet. Overall not a good stay. Oh, and to top it all off we were woken up at 3 in the morning to police knocking on the room next door trying to serve a warrant!
Only good thing about our stay was the location. Free breakfast is just grab and go. No coffee maker in rooms. You have to request from the front office. But bring your own coffee because it is not provided. Chose this hotel because se it offered rooms that sleeps 6 with 2 queens and a pull out couch. The pull out couch had springs coming out and full of stains. There wasn’t any bedding for the pullout couch and when asked the front desk, we got 2 sheets but they didn’t have any pillows. There was a musky smell and didn’t realize until took our shoes off that the carpet was wet. Overall not a good stay. Oh, and to top it all off we were woken up at 3 in the morning to police knocking on the room next door trying to serve a warrant!
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AI-generated summary based on recent guest reviews
6
Ricky E
29 Jun 2026
·
Stayed 1 night
The staff was nonexistent and not very helpful. Would not recommend this property if you like good service. However, the price was good.
The staff was nonexistent and not very helpful. Would not recommend this property if you like good service. However, the price was good.
6
Jacqueline
22 Jun 2026
·
Stayed 1 night
This hotel is hot and humid. I don’t know any other way.
This hotel is hot and humid. I don’t know any other way.
2
Jenny
6 Jun 2026
·
Stayed 1 night
I woke up to a roach crawling on my arm!
I woke up to a roach crawling on my arm!
2
Ameerali
28 May 2026
·
Stayed 2 nights
When we checked in to our room, the beds were not made and there was trash everywhere. The hotel had a bed smell. Tub was dirty. Breakfast had barely anything, but it was advertised as full. Do not stay here.
When we checked in to our room, the beds were not made and there was trash everywhere. The hotel had a bed smell. Tub was dirty. Breakfast had barely anything, but it was advertised as full. Do not stay here.
4
Melanie
22 May 2026
·
Stayed 1 night
There were pubic hairs on the sink and bugs crawling all over the room. The guy at the front desk was very friendly.
There were pubic hairs on the sink and bugs crawling all over the room. The guy at the front desk was very friendly.
FAQs about Extended Stay America Suites - Dallas - Plano
Is parking available at the property?
Yes, free self-parking is available on-site.
What type of breakfast is offered and what are the serving hours?
A complimentary on-the-go breakfast is served daily from 6 AM to 9:30 AM.
Does the property allow pets?
Yes, pets are allowed with a fee of USD 25.00 per pet, per day. Service animals are exempt from fees.
What are the standard check-in and check-out times?
Check-in is from 3:00 PM to 11:00 PM, and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request and may incur additional charges.
What accessibility features does the property offer?
The property features elevators and step-free entrances, making it accessible for guests with disabilities.
What is the location of the property in relation to nearby attractions?
The hotel is located within a 5-minute drive of Legacy West and The Shops at Legacy, approximately 8.7 miles from Galleria Dallas and 4 miles from Grandscape.
Does the property have a swimming pool?
Yes, there is a seasonal outdoor pool available for guests.
What are the policies for guests staying with children?
Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
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Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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October 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-18: NO DATA
- 2026-09-19: 83.09003457183837USD
- 2026-09-20: 76.98240120620727USD
- 2026-09-21: 81.08786548614502USD
- 2026-09-22: 79.22825557556152USD
- 2026-09-23: 80.64636818084716USD
- 2026-09-24: 76.92565953674315USD
- 2026-09-25: 78.65951645584106USD
- 2026-09-26: 78.92651495513915USD
- 2026-09-27: 74.71668418731689USD
- 2026-09-28: 78.92651495513915USD
- 2026-09-29: 78.92651495513915USD
- 2026-09-30: 76.92565953674315USD
- 2026-10-01: 75.92523182754516USD
- 2026-10-02: 79.05566596603393USD
- 2026-10-03: 79.05566596603393USD
- 2026-10-04: 75.92523182754516USD
- 2026-10-05: 81.0578350517273USD
- 2026-10-06: 78.92651495513915USD
- 2026-10-07: 78.92651495513915USD
- 2026-10-08: 80.92737037353515USD
- 2026-10-09: 107.08603316574096USD
- 2026-10-10: 114.84203874053954USD
- 2026-10-11: 80.05675050888061USD
- 2026-10-12: 88.91649058914184USD
- 2026-10-13: 90.9244835998535USD
- 2026-10-14: 84.92907245254516USD
- 2026-10-15: 91.92491130905151USD
- 2026-10-16: 89.06651139450072USD
- 2026-10-17: 89.06651139450072USD
- 2026-10-18: 94.36465421371459USD
- 2026-10-19: 87.06434230880737USD
- 2026-10-20: 97.60816883316039USD
- 2026-10-21: 83.55293589630126USD
- 2026-10-22: 83.08683798141479USD
- 2026-10-23: 90.57482039642333USD
- 2026-10-24: 90.03996513519286USD
- 2026-10-25: 81.0578350517273USD
- 2026-10-26: 86.79645051574707USD
- 2026-10-27: 90.0675959373474USD
- 2026-10-28: 93.28347975463866USD
- 2026-10-29: 79.05566596603393USD
- 2026-10-30: 85.062173223114USD
- 2026-10-31: 85.062173223114USD
- 2026-11-01: 82.05891959457396USD
- 2026-11-02: 82.05891959457396USD
- 2026-11-03: 91.06868048019409USD
- 2026-11-04: 90.0675959373474USD
- 2026-11-05: 87.06434230880737USD
- 2026-11-06: 89.06651139450072USD
- 2026-11-07: 84.06108868026733USD
- 2026-11-08: 82.05891959457396USD
- 2026-11-09: 80.05675050888061USD
- 2026-11-10: 84.06108868026733USD
- 2026-11-11: 81.0578350517273USD
- 2026-11-12: 77.05348812255859USD
- 2026-11-13: 84.06108868026733USD
- 2026-11-14: 85.062173223114USD
- 2026-11-15: 82.70962279586792USD
- 2026-11-16: 81.0578350517273USD
- 2026-11-17: 83.06000413742065USD
- 2026-11-18: 89.35988833312987USD
The front desk is open daily from 5:30 AM - 11:00 PM. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- Pet fee: USD 25.00 per pet, per day
- Service animals are exempt from fees
- Housekeeping is available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Swimming pool
Non-smoking rooms
Family room
Pool outdoor
Vending machines
Activities
Swimming pool
Pool outdoor
Pool (Seasonal Outdoor)
Fitness Center (nearby)
Services
Self laundry
Internet
Free wi-fi
General
Non-smoking rooms
Vending machines
Family room
Parking
Parking
Free parking
Parking Onsite