Super 8 by Wyndham Plano/Dallas Area

Property feels old. Feels dirty. Price was too high for the facilities. I'm guessing just because availability in the area. Workers were friendly and professional. Breakfast left a lot to be desired again for the price.

Elevator did not work. Staff not responding. We left early even though we had prepaid.

I book for me and a guest i get there they say only one person can stay in a room. When i registered for two. No pool as i. Pic

Need updated old worn appearance. Room was dirty and bugs were seen. Breakfast items could have been fresher.

The rooms have bed bugs mold on carpet n ceilings roaches got moved to 6 different rooms n all were the same do not book a room there it’s filthy

Very clean... Great rate

It was dirty, refrigerator wasnt working and stunk when opened. Comforter was dirty woth multiple stains and cigarette burns on it. Room smelt like cigarettes and was supposed to be a nonsmoking room. I was supposed to be there 3 days. I cancelled 2 days and Orly stayed the first night because it was late and i did not want to try to find another room.

It was hot in the room at first. There was trash under the beds. The shower head was unclean. The customer service rep charged me a $12 service fee because I used a 3rd party booking site. So I basically paid full price for the room. They also wouldn't give us enough towels for thw amount of people in the room. There was 3 people and we would've had to use the towels then go down stairs and switch them out

The room stink an was not clean I will not be goin back

I should have read the reviews before booking this motel. Because it was a Wyndham property I thought it would be passable for a couple of days. First, they would not honor the pre-paid rate I booked on Expedia. To say some of the staff is rude is an understatement. They advertise that breakfast is included but I don’t consider a stale donut breakfast. The motel is in need of repair. The furniture is old and outdated. The room had a mildew smell. And the toilet backed up. I actually received a call from the front desk telling us not to use too much toilet paper. There was not enough hot water for a quick shower. But this is the kicker-one morning I received a hysterical phone call from the front desk-I think the employee was Sonny-saying he had gone into our room while we were out and the room reeked of urine and we would have to move out immediately and pay a cleaning fee. He also asserted that my husband smelled of urine. I can assure you that my husband is toilet trained and does not smell of urine. No, do not stay here.

Rooms was smelly, Blankets was dirty/Marks on blanket. Oven was not working. TV was not working. Breakfast. I saw clearance tags on the donuts boxes. After all the above things. They Charged extra $30 per night in the name of service charges.

The room was very clean. I was not impressed with the bad business practice of wanting me to cover a 3rd party booking fee. Do not advertise your business with Expedia if you expect your customer to pay the booking fee. It was $15. Plus, this place requires a $50 deposit to ensure everything is still in the room. They wouldn't give my refund until housekeeping went up and verified everything was in the room. Another thing I am still very upset is they took and copied my credit card numbers with my ID and made a printed copy. I have never stayed in a Wyndham hotel that required this before. I will be contacting corporate concerning this.

Need updated old worn appearance. Room was dirty and bugs were seen. Breakfast items could have been fresher.

When I arrived in my room there was dog crap on the ground by the door and the bed wasn't made. The TV didn't work until the next day.

We had a pleasant stay and the beds are comfortable beauty rest plush 😴

Dated facility. Lavatory faucet handle worn out. PTAC a/c unit lacks contineous fan option to off and on all night made for disruptive sleep. Walking around in room above quite audible. Place is okay. Not dirty but charged a $50 deposit to room on card instead of just keeping card on file in case of incidentals.

It's a terrible hotel the beds are old the bathroom terrible

It was dirty, refrigerator wasnt working and stunk when opened. Comforter was dirty woth multiple stains and cigarette burns on it. Room smelt like cigarettes and was supposed to be a nonsmoking room. I was supposed to be there 3 days. I cancelled 2 days and Orly stayed the first night because it was late and i did not want to try to find another room.

No hot water, bath sink clogging and breakfast only cereal and toast and charge me $20 for staying

Just very expensive for regular things. Snacks overpriced. Air conditioner needs updating. Not enough plug outlets

Not the cleaiest hotel to stay in. Very old building and uncomfortable beds. The breakfast was a joke and horrible.

Rooms was smelly, Blankets was dirty/Marks on blanket. Oven was not working. TV was not working. Breakfast. I saw clearance tags on the donuts boxes. After all the above things. They Charged extra $30 per night in the name of service charges.

I found it very strange. I didn’t have a telephone in my room.

When I arrived in my room there was dog crap on the ground by the door and the bed wasn't made. The TV didn't work until the next day.

The employee at the desk refuse me to check in because it was late, I had a prepaid reservation and had car problems on the road as I was coming into town. Was very rude when I called to inform hotel that I would still be arriving to check in. Was told I would be charged extra fees and that it was too late to check into my reservation . I am requesting a full refund to my account . Thank you

They were very accommodating and understanding of my situation and worked with me I will definitely be staying here anytime I’m in Plano. Thank you

Staff at the counter was really nice.

The hotel management was very good. They were extremely competent, thoughtful, and helpful.

Staff was great

Elevator did not work. Staff not responding. We left early even though we had prepaid.

Sonny and Mark were very welcoming and accommodating. There's also a continental breakfast. The pillows were amazing!

The property manager asked me to pay $16 (other than $50 for the deposit) and he said it is because I booked through Expedia rather than Wyndham!!! Later when the Expedia agent contacted him, he told him that the fee was for late check-in. He literally lied either to me or to the agent!

Beware/Be careful. This hotel will charge you 15.99 a night in extra charges because you booked with a 3rd party. When Expedia calls them to ask about it they will tell Expedia that it’s “service fees/room upgrade.”

They charged $50 deposit when checked in, but they did not return this money after checked out on 6/24 until now…. 7/5….. How I can get return this deposit?? Expedia, please help me to get back my deposit!!

Great service. Staff was very friendly. I felt very safe will return

Nice for the price. Overall clean, it’s tucked away off the highway so eliminates a lot of the traffic noise. Great staff! Very polite and professional.

Nice, overlooking 75 in plano

Stay away! Homeless camps everywhere. People hollering at nothing or at you or at cars. Straight up didn’t wanna leave my car in the parking lot.

I made a reservation for one night and he charge me 10 dollars extra for use Expidia, the place is unsafe.

Very quiet and safe.

Property feels old. Feels dirty. Price was too high for the facilities. I'm guessing just because availability in the area. Workers were friendly and professional. Breakfast left a lot to be desired again for the price.

No hot water, bath sink clogging and breakfast only cereal and toast and charge me $20 for staying

They charge extra at the counter if you book through a 3rd party service. The free "breakfast" was just old donuts that were rock hard as well as hot milk and stale cereal. There was no toaster, no cooler to keep anything cold. Almost forgot... There was one rotten banana if you were feeling adventurous. Don't stay here. Even if there are no other vacancies. Horrible experience.

The breakfast was minimal and was not fresh and I initially received a room that was smelling bad and then they accommodated me into a better room after checking.

Not the cleaiest hotel to stay in. Very old building and uncomfortable beds. The breakfast was a joke and horrible.

I should have read the reviews before booking this motel. Because it was a Wyndham property I thought it would be passable for a couple of days. First, they would not honor the pre-paid rate I booked on Expedia. To say some of the staff is rude is an understatement. They advertise that breakfast is included but I don’t consider a stale donut breakfast. The motel is in need of repair. The furniture is old and outdated. The room had a mildew smell. And the toilet backed up. I actually received a call from the front desk telling us not to use too much toilet paper. There was not enough hot water for a quick shower. But this is the kicker-one morning I received a hysterical phone call from the front desk-I think the employee was Sonny-saying he had gone into our room while we were out and the room reeked of urine and we would have to move out immediately and pay a cleaning fee. He also asserted that my husband smelled of urine. I can assure you that my husband is toilet trained and does not smell of urine. No, do not stay here.

Sonny and Mark were very welcoming and accommodating. There's also a continental breakfast. The pillows were amazing!

Rooms was smelly, Blankets was dirty/Marks on blanket. Oven was not working. TV was not working. Breakfast. I saw clearance tags on the donuts boxes. After all the above things. They Charged extra $30 per night in the name of service charges.

Manager wanted to charge extra 25 after booking and pay stays. It was late and we had to pay him directly after he make call hotels.com to cancel. Bad, really bad breakfast

Need updated old worn appearance. Room was dirty and bugs were seen. Breakfast items could have been fresher.