Is parking available at the hotel?

Yes, free self-parking is available on-site.

What type of breakfast is offered and what are the serving hours?

Full breakfasts are available daily from 6:00 AM to 10:00 AM for a fee of approximately USD 10 to 20 per person.

Are pets allowed at the hotel?

Yes, pets are allowed with a fee of USD 25.00 per accommodation, per stay. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is at 3:00 PM and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request and could incur additional charges.

What accessibility features are available for guests with disabilities?

The hotel features step-free entrances and wheelchair-accessible facilities, including public areas and rooms. There are also elevators available.

How is the hotel's location in relation to nearby attractions?

The hotel is located in the business district, a 4-minute drive from the University of Texas at Dallas and 9 minutes from Galleria Dallas. It is approximately 10 miles from Southern Methodist University and 8 miles from NorthPark Center.

Does the hotel have a swimming pool?

Yes, the hotel features both an indoor and a seasonal outdoor pool, providing options for relaxation and recreation.

What are the hotel policies regarding children?

Children are welcome at the hotel. There is no charge for kids under a certain age when sharing a guestroom with adults.

What are the policies for extra beds or cribs?

The hotel offers rollaway beds for a fee of USD 10.00 per night, subject to availability. Advance request or confirmation may be required.

Holiday Inn Dallas-Richardson Hotel Booking

Average nightly price at Holiday Inn Dallas-Richardson by IHG by month, last 12 months (USD)
Month	Average price
January	US$71
February	US$72
March	US$78
April	US$70
May	US$73
June	US$77
July	US$84
August	US$71
September	US$77
October	US$98
November	US$75
December	US$75

What guests think

Reviews of Holiday Inn Dallas-Richardson by IHG describe very friendly, accommodating staff and a convenient location, balanced by recurring maintenance and reliability issues such as elevator outages, inconsistent hot water and pressure, and rooms showing age with odors or wear.

Cleanliness feedback is mixed, with some guests finding rooms spotless while others report mold, stained linens, pests, and musty smells. Amenities include indoor and outdoor pools and open parking, but events can strain parking and some found pools cold. Breakfast is praised for taste by several guests, yet it is not complimentary and a few felt misinformed about charges. Overall, this is an older, value-focused stay where experiences can vary.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities include indoor and outdoor pools and open parking. However, multiple reviews report elevator outages or only one working elevator, and parking can be limited during on-site events; a few noted cold pools.

Related guest reviews

2

Karivion

15 Sept 2025

·

Stayed 2 nights

Elevators didn’t work…. Cable was getting re wired… The morning of me checking out the water stopped working… Still waiting on my refund I was promised by Abduil

8

Teila

28 May 2024

·

Stayed 2 nights

Our room was comfortable, the beds were great! It was close to the park we needed to be at. The swimming pools were freezing, the indoor pool felt like ice. I was woken up by the window rattling when the wind started blowing off the tornado that was near by. Other than that.... it was a good stay.

10

Mary

15 Dec 2025

·

Stayed 1 night

Clean room, staff was so kind, breakfast was excellent, parking was great.

10

Jessica

9 Jun 2024

·

Stayed 2 nights

It was a great stay and convenient for us to stay near the UTD for a high school graduation and prom. The only issue we had was the hotel hosting a huge gathering in the convention center/lobby areas and no parking for guest.

8

Lakeisha

24 Mar 2025

·

Stayed 1 night

My spouse and I chose this hotel for a brief staycation, seeking an opportunity to escape parental responsibilities for a night. The hotel provided ample open parking, and the online booking process was straightforward. The staff members were courteous and accommodating, contributing to a seamless experience. The beds were comfortable, which allowed us to enjoy our stay. Additionally, we perceived the surrounding area as safe and peaceful. I would consider reserving accommodations at this hotel again in the future.

2

Katherine

17 Sept 2025

·

Stayed 2 nights

The water pressure was EXTREMELY low and slow. The shower would not get hot. The volume of the Tv was very low even when you turned the volume all the way up. The elevator wasn’t working- had to walk my luggage down three floors. Horrible experience

10

Damon

22 Jul 2025

·

Stayed 2 nights

It was clean.Had a indoor and outdoor pool.Staff was nice.

10

Arturo

28 Jul 2024

·

Stayed 2 nights

Very nice location, easy parking with access!

10

Jonathan

12 Jul 2025

·

Stayed 1 night

All was great with the exception of only one working elevator and the side exit doors were not working. Overall great stay

8

Tiffany

25 Mar 2024

·

Stayed 1 night

I didn't like how I booked on Expedia and the lady who checked me in didn't tell me about the breakfast wasn't complementally breakfast wasn't free. The is a shock and embarrassing. 14.99 for some nasty and not much to choose from food. The kitchen team was nice to me. other than this issue I like the cleanness of the hotel and option of indoor and outdoor pool. The room was comfortable. Maybe if they have a posting of the breakfast at check in and weather you book or Expedia or not it should be practice mentioning it when checking in. I blame Expedia also too, they didn't say i had to pay a deposit, and they had complementally breakfast on the site which wasn't true. I will soon stop booking on Expedia. This is not the first suprise from Expedia Group bookings

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is inconsistent: some rooms were described as spotless and very clean, while others had mold, stained linens, odors, or pests.

Related guest reviews

4

Tonya

8 Apr 2025

·

Stayed 1 night

Hotel was a bit older, definitely had mold in the rooms.

6

lorie

24 Sept 2025

·

Stayed 1 night

There was black mold visible in the bathroom.

10

Wendy

24 Nov 2025

·

Stayed 1 night

Room was spotless, staff went above & beyond especially considering i had a challenging day. Spot on!

10

Mary

15 Dec 2025

·

Stayed 1 night

Clean room, staff was so kind, breakfast was excellent, parking was great.

2

Frazia

10 Aug 2024

·

Stayed 1 night

The bedding was extremely dirty. The elevator broke down twice one my night stay. Bathroom walls were peeling. The tub was painted over and looked disgusting. Will never recommend anyone to stay here.

4

Kendy

13 Nov 2024

·

Stayed 1 night

The location is convenient. The Hotel is very outdated, and not very clean. The room towels were old, stained and what seem like pub hairs.

4

Santiago

20 Jun 2025

·

Stayed 2 nights

When you walk into the lobby, it is nicely decorated and clean and welcoming! But when we got our 1st room it smelled like wet towels or something like that. And when I looked at the beds, one bed had dirty sheets on it but the bed was made up to be ready to sleep on! I attempted to call the front desk and the phone was useless because all I could hear was crackling! So I went to the front desk and requested another room. I was given another room w/no hesitation. When we got to the floor that our room was on, OMG the floor smelled like it had not been ventilated for weeks! It was stuffy and hot! We got to our room and I had paid for 2 queen beds but was given 2 full beds for a family of 5! At this point I was just so tired and frustrated from the long drive and traffic and having to go from one room to another. I just decided to keep the room and keep our ac at 60 degrees so our room will not be hot or stuffy like the hallway. We will not be staying here again!

6

Jennifer

18 May 2025

·

Stayed 1 night

We were not fans. The lobby was fine but once you stepped off elevator to room hall it felt very humid and smelled like mold.

2

LETTICIA

11 Aug 2025

·

Stayed 1 night

There was a roach in our room. The shower didn’t drain well, look as if you were taking a bath. The carpet had stains. The room didn’t smell clean.

10

Alejandro

13 Apr 2025

·

Stayed 1 night

Very clean and quiet, had a great visit!

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Rooms

Many guests found rooms comfortable or spacious, though the decor feels dated for several. Recurring complaints include weak or inconsistent hot water and A/C issues, occasional freeway noise, and mismatched or uncomfortable beds.

Related guest reviews

6

Maria

25 Feb 2024

·

Stayed 2 nights

Beds were extremely uncomfortable! They seemed to sag to one side and a hole in the middle. Luckily it was a short stay

10

Tanya

17 Aug 2024

·

Stayed 1 night

Hotel was nice. Room was spacious with micro and frig bbut room maintenance was not up to par. Mold in ceiling corners. Lamp not working. Shower hrad drips. Sink slow drain.

10

Jorge

29 Sept 2024

·

Stayed 1 night

Nothing wrong with the room. Everything in good condition. TV remote did not have a guide button. The rooms hall and room itself had a certain chemical-like smell. Proximity to freeway made the room a bit loud when loud vehicles like motorcycles went by.

6

Ashley

17 Mar 2024

·

Stayed 1 night

It was really hot in the hotel rooms and the AC in our room really wasn’t working well. 🙃

2

Lori

20 Mar 2025

·

Stayed 4 nights

Had to call maintenance three times. No hot water. Toilet broke and needed new parts, then it wouldn’t flush. Shower leaks through the tub on the floor. AC cover comes off. Unable to talk to a manager.

2

Katherine

17 Sept 2025

·

Stayed 2 nights

The water pressure was EXTREMELY low and slow. The shower would not get hot. The volume of the Tv was very low even when you turned the volume all the way up. The elevator wasn’t working- had to walk my luggage down three floors. Horrible experience

10

Noah

8 Aug 2025

·

Stayed 2 nights

Spacious

4

Sam

28 May 2023

·

Stayed 1 night

Stayed here one night in March 2023. I’m not one to complain about things cause my standards are low, but this hotel experience was my worst ever because the A/C was broken and I literally could not turn the heat off of 74 or turn the entire thing off which was so loud and I woke up at least 10 times in the night because it was so blaring. Buttons were broken. Room 620 needs a new A/C unit if it hasn’t been replaced!!

6

Diana

28 Oct 2024

·

Stayed 2 nights

I had reserved and paid for a king room! When I checked in they gave me a room with double beds instead on one king size! My husband and I are tall and needed a king bed! Was very disappointed with this!

4

Larry

11 Jun 2025

·

Stayed 2 nights

We had no hot water the water barely got lukewarm, no continental breakfast but there was coffee. Of all the Holiday Inn stays we have booked over the last 40 years this had to be the worst.

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AI-generated summary based on recent guest reviews

Service

Service is frequently praised as friendly, accommodating, and professional, with helpful gestures like early check-in. A smaller number reported miscommunication about breakfast, difficulty reaching management, or unresolved maintenance/refund issues.

Related guest reviews

2

Karivion

15 Sept 2025

·

Stayed 2 nights

Elevators didn’t work…. Cable was getting re wired… The morning of me checking out the water stopped working… Still waiting on my refund I was promised by Abduil

10

April

17 Aug 2023

·

Stayed 4 nights

Magie and the staff are supper friendly :)

10

Jesse

27 Jun 2025

·

Stayed 2 nights

Staff was very nice and place was very neat and clean

10

Christopher

8 Jun 2025

·

Stayed 1 night

The front desk female was so sweet!!!!!!

10

Enrique

14 Apr 2025

·

Stayed 1 night

They were able to check me in earlier than expected, even though they were busy.

10

John

22 Jan 2023

·

Stayed 1 night

Excellent service very friendly and professional

10

Carman

27 Jul 2025

·

Stayed 1 night

Staff was very kind and accommodating. Ensured that we had a first floor room for ease with our K9. Room was clean and quiet. Would definitely stay here again.

2

Paul

1 Jan 2024

·

Stayed 1 night

fire alarm chirped in room all night keeping us awake. Front desk was not helpful and downright rude.

10

seyum

16 Jun 2024

·

Stayed 4 nights

Great place to stay. Great location. Friendly and professional from desk staff members . Will return here again.

8

Tiffany

25 Mar 2024

·

Stayed 1 night

I didn't like how I booked on Expedia and the lady who checked me in didn't tell me about the breakfast wasn't complementally breakfast wasn't free. The is a shock and embarrassing. 14.99 for some nasty and not much to choose from food. The kitchen team was nice to me. other than this issue I like the cleanness of the hotel and option of indoor and outdoor pool. The room was comfortable. Maybe if they have a posting of the breakfast at check in and weather you book or Expedia or not it should be practice mentioning it when checking in. I blame Expedia also too, they didn't say i had to pay a deposit, and they had complementally breakfast on the site which wasn't true. I will soon stop booking on Expedia. This is not the first suprise from Expedia Group bookings

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AI-generated summary based on recent guest reviews

Location

Location is convenient for Dallas/Richardson and visits to UTD or local parks, with several guests noting the area feels safe and accessible. Some mentioned freeway noise and occasional parking strain during large on-site events.

Related guest reviews

8

Anthony

22 May 2024

·

Stayed 1 night

Convenient location and super staff. Great value option for the area.

10

Jorge

29 Sept 2024

·

Stayed 1 night

Nothing wrong with the room. Everything in good condition. TV remote did not have a guide button. The rooms hall and room itself had a certain chemical-like smell. Proximity to freeway made the room a bit loud when loud vehicles like motorcycles went by.

8

Katy

22 Apr 2024

·

Stayed 1 night

We had a last minute trip to the Dallas area for a basketball tournament...hotels in the area of the tournament were overpriced so I looked on Expedia for Holiday Inns near and found this one. It was easy to find, easy to get to our tournament 30 minutes away, and reasonably priced.

10

JAMES

29 Jul 2025

·

Stayed 2 nights

Great lication

8

Teila

28 May 2024

·

Stayed 2 nights

Our room was comfortable, the beds were great! It was close to the park we needed to be at. The swimming pools were freezing, the indoor pool felt like ice. I was woken up by the window rattling when the wind started blowing off the tornado that was near by. Other than that.... it was a good stay.

10

Jessica

9 Jun 2024

·

Stayed 2 nights

It was a great stay and convenient for us to stay near the UTD for a high school graduation and prom. The only issue we had was the hotel hosting a huge gathering in the convention center/lobby areas and no parking for guest.

8

Lakeisha

24 Mar 2025

·

Stayed 1 night

My spouse and I chose this hotel for a brief staycation, seeking an opportunity to escape parental responsibilities for a night. The hotel provided ample open parking, and the online booking process was straightforward. The staff members were courteous and accommodating, contributing to a seamless experience. The beds were comfortable, which allowed us to enjoy our stay. Additionally, we perceived the surrounding area as safe and peaceful. I would consider reserving accommodations at this hotel again in the future.

10

Shannon

4 May 2024

·

Stayed 1 night

Good stay. Clean and convenient location. Felt safe and well maintained. No problems or issues.

10

Arturo

28 Jul 2024

·

Stayed 2 nights

Very nice location, easy parking with access!

10

seyum

16 Jun 2024

·

Stayed 4 nights

Great place to stay. Great location. Friendly and professional from desk staff members . Will return here again.

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AI-generated summary based on recent guest reviews

Dining

Breakfast earns praise for taste from several guests, but it is not complimentary and multiple reviews describe confusion or unexpected charges. Otherwise, dining feedback is limited.

Related guest reviews

10

Maira

9 Jul 2025

·

Stayed 1 night

Wish they had free breakfast

6

Gimadi

17 Jun 2025

·

Stayed 3 nights

Positives- The breakfast was tasty and the staff was nice. Negatives- the hotel is very old, there was a hole in the corner of my room wall, the window shade fell off on my first night, and the hardware holding it did too. The room also had a humid smell. I did tell the staff about the shade and they offered to send someone from maintenance so that was also good.

6

Anna

1 Apr 2024

·

Stayed 5 nights

The room wasn’t cleaned thoroughly (we found a lollipop in the corner). The room was also worn down, the carpet was torn and the bathroom fixtures were loose and almost falling off. The breakfast was not free (I thought it was, but that was my misunderstanding). So instead of paying $60 for breakfast ($15 x 4 people) for cereal and eggs, we just went to Starbucks.

8

Ana

9 Jan 2023

·

Stayed 2 nights

Last minute trip and absolutely liked our room and location. The breakfast was delicious and service was great. I will definitely stay again if needed.

10

Mary

15 Dec 2025

·

Stayed 1 night

Clean room, staff was so kind, breakfast was excellent, parking was great.

6

Treneishia

29 Jul 2025

·

Stayed 2 nights

We were there for a basketball tournament that weekend. Our stay was pretty nice very comfortable. We didn’t eat at the

4

Loundie

15 Apr 2024

·

Stayed 3 nights

Customer service was really nice. I had issues with the tub, the water wouldn’t drain when the water was running ( even when the shower was used). There was a bad smell coming from the vents. They mention breakfast is included but it’s really not i was misinformed. There a fee of 14.99. House keeping missed our room twice to get cleaned out when that service is listed as services.

8

Tiffany

25 Mar 2024

·

Stayed 1 night

I didn't like how I booked on Expedia and the lady who checked me in didn't tell me about the breakfast wasn't complementally breakfast wasn't free. The is a shock and embarrassing. 14.99 for some nasty and not much to choose from food. The kitchen team was nice to me. other than this issue I like the cleanness of the hotel and option of indoor and outdoor pool. The room was comfortable. Maybe if they have a posting of the breakfast at check in and weather you book or Expedia or not it should be practice mentioning it when checking in. I blame Expedia also too, they didn't say i had to pay a deposit, and they had complementally breakfast on the site which wasn't true. I will soon stop booking on Expedia. This is not the first suprise from Expedia Group bookings

10

jeffrey

28 Mar 2025

·

Stayed 1 night

Great hotel, great breakfast

4

Larry

11 Jun 2025

·

Stayed 2 nights

We had no hot water the water barely got lukewarm, no continental breakfast but there was coffee. Of all the Holiday Inn stays we have booked over the last 40 years this had to be the worst.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $75	2 $77	3 $75	4 $84	5 $87	6 $84	7 $91
8 $73	9 $74	10 $76	11 $78	12 $83	13 $76	14 $79
15 $75	16 $75	17 $75	18 $80	19 $76	20 $72	21 $75
22 $70	23 $70	24 $70	25 $72	26 $69	27 $73	28 $73
29 $70	30 $73

Holiday Inn Dallas-Richardson by IHG

Prices for Holiday Inn Dallas-Richardson by IHG

Monthly average prices

About this property

Location

Room options

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Standard Room

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds, Accessible (Mobility, Accessible Tub)

Suite, 1 Bedroom

Standard Room, 1 King Bed

Guest reviews of Holiday Inn Dallas-Richardson by IHG

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Holiday Inn Dallas-Richardson by IHG

Considering this hotel for your Richardson trip?

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23	24 $119
25 $79	26 $78	27 $78	28 $75	29 $139	30 $177	31 $140