Name: Hilton Garden Inn Temple Medical Center
Address: 1749 Scott Blvd, Temple, Texas, United States of America, Temple, Texas, US
Price range: US$108–US$254 per night
Rating: 8.43

What guests think

At Hilton Garden Inn Temple Medical Center, travelers often commend the welcoming staff and convenient location near the hospital and restaurants, while repeatedly noting renovation disruption, closed pool or hot tub, and recurring in‑room maintenance problems, especially unreliable air conditioning.

Cleanliness feedback is mixed, ranging from very clean rooms to reports of stains, odors, and worn furnishings. Breakfast and on‑site dining draw contrasting reviews, and breakfast is frequently not included or considered expensive. Overall, it's a practical choice for location and service, with trade-offs in maintenance and amenity availability.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Ongoing renovations have disrupted access and amenities, with the indoor pool and hot tub frequently unavailable. Guests also report intermittent outages such as an elevator or ice machines, and note the on‑site bar/restaurant.

Related guest reviews

6

Kathryn

10 Mar 2025

·

Stayed 6 nights

Advertised with a pool and hot tub. And it is out of service. Toilet leaked and missed a day of cleaning

8

Roberto

12 Nov 2025

·

Stayed 3 nights

Pool under construction

6

DeAnna

24 Sept 2025

·

Stayed 2 nights

Under construction. Inadequately security measures. Trash outside and several broken lights, doors etc., pool was out, never saw house keeping, several things broken or falling apart inside.

8

David

14 Dec 2024

·

Stayed 5 nights

Ok stay other than booked for indoor pool which was out of service. They said it was on the website but who checks that after you book.

2

Kristen

25 May 2025

·

Stayed 1 night

Very unhappy with the cleanliness of the room. There were soda rings from previous guests on the counter tops. To add, the pool and hot tub were closed for remodeling. The $173 room is advertised as pool and hot tub amenities. $173 for a dirty room and no pool is extremely disappointing.

8

Arlynda

15 Sept 2025

·

Stayed 2 nights

This is one of my top 3 favorite locations, Trenton, NJ on 195 will ALWAYS be NUMBER 1... the reason I scored with comfort level 3 is because the room I was in had broken cables on the black out shades so I couldn't get the quality sleep I was hoping for, I was also disappointed that the hot tub was out of commission. I am excited about the coming changes for this property as it is under outside renovations, the interior was top notch, high traffic areas should be swept/vacuumed more often. One elevator was not in use, but didn't seem to slow the flow of traffic. Every staff member was polite and efficient. I was there with my disabled mother and my children and everyone was attentive and kind. My daughter enjoyed every moment, as she is 3 years old, and very outgoing in nature. We do thank you all for the stay and look forward to returning in the future to enjoy the upgrades and amenities.

10

Parul

8 Oct 2025

·

Stayed 2 nights

Excellent property, well-maintained, onsite restaurant, conveniently located close to the medical center and amenities. Great customer service!

6

Brandon

7 Sept 2025

·

Stayed 2 nights

The room itself was great. However, the shower was only hot water. The ice machine on the second floor did not work. The hot tub was out of order which was disappointing.

4

Gwen

28 Sept 2025

·

Stayed 2 nights

Like: Staff was friendly and accommodating. Breakfast was good but too expensive. Disliked: bathrooms towels were dingy, no fan in bathroom, no clock, elevator was out 1 day, not enough towels in bathroom to start with, and were dingy and worn. Beds were uncomfortable. Not enough lighting, one lamp was blinking on and off. The comforters did not add enough warmth. Ice machines out on 1st, 3rd. No ice machine on 2nd. My room was on the 3rd floor.

2

Larry

23 Jun 2025

·

Stayed 1 night

Property was under renovation with both main entrance and rear entrance closed . It was difficult to find appropriate entrance due to very poor, limited and small signage . The pool and spa were closed due to maintenance during our entire stay. We were not informed prior to check-in or at check-in about the entrance closures or the pool and spa being closed, resulting in a very disappointing stay. I would not recommend staying at this establishment !!!

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Cleanliness

Cleanliness is mixed: many guests found rooms very clean, while others cited stains, odors, dingy linens, and poorly cleaned bathrooms.

Related guest reviews

10

Jewell

5 Oct 2025

·

Stayed 1 night

The staff were so welcoming. The room and amenities were clean.

4

Kimberly

23 Feb 2025

·

Stayed 2 nights

The pool was down witch was the reason we booked there, it was freezing in the lobby, there was pubic hairs in the bathtub, we were given a room the first time that we couldn’t access do to flooding

6

Nicholas

11 Dec 2025

·

Stayed 1 night

Cleanliness of the room. The furniture had many stains on it, and the AC took forever to start heating the room. The breakfast buffett looked awefully over priced.

10

Derek

12 Jul 2025

·

Stayed 1 night

Very clean, quiet and comfortable

2

Melia

31 Dec 2025

·

Stayed 1 night

This was the worst hotel I’ve ever stayed in. The room was moldy, dead cricket on the floor, heater for the pool wasn’t working, so we were not able to use the pool, I chose this hotel because it had a pool, and we were not able to use it. My bed frame was broken, so I had to switch rooms in the middle of the night. The bathroom door did not close, the second room was also moldy. Hotels.com was not able to get a full refund for me, because they said the hotel denied my request. I sent Hotels.com videos and pictures of the room, and even after that they were not able to secure a refund for me, seriously, super disappointed and will not be using Hotels.com anymore and I’ve been a long time customer, after this experience, I no longer have confidence in Hotels.com.

4

Brian

7 Jul 2025

·

Stayed 1 night

Carpet was dirty. Refrigerator door wouldn’t close. AC made noise all night, very loud.

6

Quinishia

13 Oct 2025

·

Stayed 2 nights

Bathroom was not thoroughly cleaned

4

Sara

15 Jul 2025

·

Stayed 1 night

The fire alarms went off for hours. The room was very worn, lots of dirty looking places including a large spot in the bathroom ceiling that looked like mold. They said they had free breakfast when booking and they did not, it was available if you paid for it.

10

Terri

15 Oct 2023

·

Stayed 2 nights

Overall a nice hotel. Urine on the toilet seat and found a few hairs on the sheets on one of the beds. The floor needed to be vacuumed. Other than that, the staff was very friendly and the buffet breakfast looked great although we did not purchase.

6

Carly

28 Jul 2025

·

Stayed 2 nights

Location and on-site amenities were good. Only downside was the construction on the entrance of the hotel. We stayed on the top floor and it was noisy. The bathroom was also very outdated and shower was not very clean.

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Rooms

Room comfort is inconsistent, with frequent HVAC problems and various maintenance issues (broken doors, blinds/shades, noisy pipes, worn beds) and occasional noise or alarms. Others describe rooms as comfortable and quiet.

Related guest reviews

6

Dwight

14 Sept 2025

·

Stayed 2 nights

Good place to stay but thermostat didn’t work. When we entered room temp was 58°. Adjusting the thermostat didn’t warm the room up. Had to shut off the system to get it to warm it up

2

Henry

30 May 2023

·

Stayed 1 night

Horrible night AC did not work &8 degrees in room all night long staff didn't seem to care. I expect a full refund

6

Carl

7 Nov 2025

·

Stayed 1 night

Fire alarm was on for nearly 30 minutes. This was when we first got in the room. Had to wait to check in. No one was at the desk. Our experience was not very good.

6

chris

2 Oct 2025

·

Stayed 1 night

Good stay but mattress was horrible

10

Diana

26 Sept 2025

·

Stayed 1 night

Can’t close the blinds or shade or anything which makes it hard in the morning

6

Kim

22 Feb 2024

·

Stayed 1 night

Shades didn’t work properly in room 217

8

Kimberly

2 May 2023

·

Stayed 2 nights

The air conditioner did not work properly. It would only stay on for 5-10 seconds and then shut off. It was extremely loud so I couldn't get a good sleep. There was a strange sewer smell in the bathroom.

6

Wanette

21 Feb 2025

·

Stayed 1 night

Needs to be updated. Mattress was sunk in the middle and had toenail clippings on the floor in the bathroom

2

Justin

29 Dec 2025

·

Stayed 2 nights

The first night the air conditioning system would not work at all. I reported it that night and again the next morning. There were humidifiers all down the hallway and the wallpaper was peeling off, so they knew they were having issues. On the 2nd day I come back to the hotel and ask if repairs were made, they said no it was more than their repair man could handle and didn’t bother cleaning the room that day. I spoke to a very nice manager and he said they would refund one night of the stay and move my room. They moved me to the far other end of the floor, I got settled in and sure enough the air conditioning would work. Both nights the unit was set at 65, never got below 74. I was very upset when I went to leave and asked at check out for an updated receipt since the manager said he would refund one night. The clerk said she couldn’t do that since booked thru a 3rd party. Even though the hotel looks decent, it has many issues in the rooms. I had stayed here 2 weeks prior as well, on a different floor and the toilet had issues flushing, the sink backed up and when we went to call the front desk the phones did not work.

6

Dwight

22 Dec 2025

·

Stayed 2 nights

Bathroom door didn’t stay closed. Water pipes rattled. Breakfast was to expensive

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Service

Service is often praised as friendly, professional, and accommodating, with staff responding to requests and attempting to resolve issues. A minority reported slow or unhelpful front‑desk interactions and frustrations around check‑in, refunds, or communication.

Related guest reviews

8

Matt

13 Nov 2025

·

Stayed 2 nights

Overall it was okay, friendly staff who apologized for the inconveniences.

4

Kelli

9 Oct 2023

·

Stayed 1 night

Did not get a room with 2 beds like i booked, wasnt ready, check in was at 3, I arrived at 2:37, wouldnt be ready til closer to 4, had to be at a wedding at 5 and needed to be able to get ready. Took king room and asked for a roll away or pallet for my daughter that was going to staty with us. Got neither.

10

Jo

22 Sept 2025

·

Stayed 1 night

The lady at the desk Rachel she was amazing very accommodating and then eating dinner and having our Host as Ryan was excellent and we really enjoyed the food. Thank you. We look forward to coming again. Blessings Jo Robinson

8

Frank

16 Nov 2025

·

Stayed 1 night

Everything was great. A couple of nights, the heat did not work well, but they loaned me a small portable heater and an extra blanket. Great service.

6

Robert

2 Nov 2024

·

Stayed 1 night

Expedia/hotel did not note that pool is permanently closed and there is construction going on at the property. Limited dining on site and no breakfast available until 9am! No shower gel soap or conditioner in attached shower containers and no answer when I called guest services. Check-in person was great but she was unsupported. Shower had large crack down multiple tiles that were glued together and stained.

10

cornelius

6 Oct 2025

·

Stayed 1 night

The staff were great.

10

Parul

8 Oct 2025

·

Stayed 2 nights

Excellent property, well-maintained, onsite restaurant, conveniently located close to the medical center and amenities. Great customer service!

10

Eduardo

16 Oct 2025

·

Stayed 2 nights

Friendly staff; good value.

2

Susell

4 Nov 2024

·

Stayed 1 night

My family and Irecently had a disappointing experience at this hotel. (November2,2024 at11:35 pm) The manager and the front desk staff were incredibly rude and unprofessional. When we we’re talking about an issue, they laughed about the situation( Stephany and other woman) and seemed more interested in starting an argument than resolving anything. The staff member who was laughing when I asked her if she was laughing about our situation she answer “ I don’t care” then when I confronted her she said what you’re gonna do about it " To make matters worse, Stephanie at the front desk refused to provide her last name and stated that we were no longer clients. The manager did nothing to address the situation, and the staff felt completely comfortable being disrespectful in front of her .Their intentions were clearly not to help us. Stephanie and the other lady were the rudest hotel staff I’ve ever encountered. Hilton has always been my first choice, but I will never return to this facility. Please be more careful about who you hire.

10

Kalen

30 Nov 2025

·

Stayed 4 nights

Our favorite hotel in Temple. Pricing is fair, including the pet fee. The staff are all nice and very responsive to requests. Hotel is associated in a good, safe area. Walking distances to restaurants and a park with a walking path. Close by H-E-B and shopping.

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Location

Very convenient for Baylor Scott & White Medical Center and close to restaurants and shopping; several note a walkable, safe area.

Related guest reviews

10

Paul

29 Mar 2023

·

Stayed 1 night

Nice place. Close to hospital.

8

Shaquonia

26 Jun 2023

·

Stayed 3 nights

Appreciated the convenient location near Scott and White Hospital. Staff was always immediately available to assist with any needs.

10

Derrick

21 Apr 2025

·

Stayed 3 nights

Nice hotel in Temple. Right across the street from Baylor Scott Hospital made it convenient for visiting my father.

10

James

6 Jan 2024

·

Stayed 1 night

Clean, quiet and close to the hospital

10

Erika

27 Mar 2024

·

Stayed 1 night

This is our second stay at this location. It’s conveniently located within walking distance of restaurants. Very nice experience overall.

10

Denise

3 Aug 2025

·

Stayed 1 night

Overall, great location and very central to everything you would want. Convenient location to Baylor Scott and White hospital, shopping and restaurants. Clean, appreciate the amenities-hot tub, pool, gym and breakfast. Doing renovations to the front of the building..but easy parking and access to the lobby. Should have stayed here the whole time I was in town and paid the extra for a much nicer hotel than what I chose. Lesson learned. There are a few quirks, sink has a drain you can stop up and did the accidentally and was difficult to pull up without having a tool to lift it and bed could be more comfortable. But beyond that, a good hotel.

10

Insia

5 Apr 2024

·

Stayed 2 nights

Life saver. Clean, easy checkin and out. Centeral location. Best option for BSW temple.

8

elisa

15 Nov 2025

·

Stayed 2 nights

It was a good stay. Close to the hospital and convenient to areas we were visiting.

10

BELINDA

3 Sept 2025

·

Stayed 5 nights

Room nice and clean Close to mall and easy access to eateries.

10

Kalen

30 Nov 2025

·

Stayed 4 nights

Our favorite hotel in Temple. Pricing is fair, including the pet fee. The staff are all nice and very responsive to requests. Hotel is associated in a good, safe area. Walking distances to restaurants and a park with a walking path. Close by H-E-B and shopping.

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Dining

Breakfast is typically not included and is often viewed as expensive. On‑site dining receives mixed feedback, ranging from enjoyable meals and good bartenders to slow service and occasional poor food quality.

Related guest reviews

6

Connor

13 Oct 2025

·

Stayed 2 nights

My wife and I stayed two nights for a wedding. Check in was fine, and the room was fine. The staff was very quick to accommodate our needs. On the other hand, there were a lot of broken things. The hot tub, our floors ice machine, one of the elevators. There was only one full luggage cart, and another guest had complained about having to make multiple trips from their car because it was already in use. They have a bar and grill in the hotel lobby, we didn’t use because it wasn’t worth it, and I guess that’s why they don’t offer complimentary breakfast which was a big let down for me. I wouldn’t stay again, but I didn’t care enough to leave after we were there.

10

John

28 Aug 2023

·

Stayed 2 nights

Everything was great except the service in the restaurant was not very good. The bartenders were great but the breakfast waitress was slow and not paying much attention.

6

Nicholas

11 Dec 2025

·

Stayed 1 night

Cleanliness of the room. The furniture had many stains on it, and the AC took forever to start heating the room. The breakfast buffett looked awefully over priced.

10

Jo

22 Sept 2025

·

Stayed 1 night

The lady at the desk Rachel she was amazing very accommodating and then eating dinner and having our Host as Ryan was excellent and we really enjoyed the food. Thank you. We look forward to coming again. Blessings Jo Robinson

10

Theresa

20 Dec 2023

·

Stayed 2 nights

Friendly staff Easy check in Nice indoor pool and Hot Tub Excellent food at Hotel Restaurant Coffee in room was not good but was excellent in lobby by front desk.

6

Shawn

18 Dec 2023

·

Stayed 2 nights

Food was not good.

10

dawn

2 Jan 2025

·

Stayed 2 nights

Its a great hotel and they work hard to up date it. Right now construction on the lobby entrance due to damage by storm and the pool is under remodeling and not open. The staff is very knowlegable, experienced and very nice and friendly. Good breakfast buffet and had room service and.othe food at lunch and dinner. I would recommend it to family and friends

10

Lisa

13 Nov 2023

·

Stayed 1 night

Great hotel. Would recommend it. Although it would be nice if it was a free breakfast involved.

4

Sara

15 Jul 2025

·

Stayed 1 night

The fire alarms went off for hours. The room was very worn, lots of dirty looking places including a large spot in the bathroom ceiling that looked like mold. They said they had free breakfast when booking and they did not, it was available if you paid for it.

6

Dwight

22 Dec 2025

·

Stayed 2 nights

Bathroom door didn’t stay closed. Water pipes rattled. Breakfast was to expensive

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$153
February	US$150
March	US$147
April	US$138
May	US$130
June	US$132
July	US$135
August	US$133
September	US$127
October	US$120
November	US$126
December	US$137

Su	Mo	Tu	We	Th	Fr	Sa
				1 $130	2 $123	3 $123
4 $123	5 $150	6 $161	7 $162	8 $143	9 $196	10 $195
11 $134	12 $134	13 $162	14 $161	15 $134	16 $167	17 $163
18 $125	19 $146	20 $171	21 $165	22 $161	23 $152	24 $152
25 $125	26 $161	27 $254	28 $239	29 $143	30 $134	31 $134

Hilton Garden Inn Temple Medical Center

Prices for Hilton Garden Inn Temple Medical Center

Monthly average prices

About this property

Location

Guest reviews of Hilton Garden Inn Temple Medical Center

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Hilton Garden Inn Temple Medical Center

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $161	18	19 $114
20 $116	21 $193	22 $178	23 $156	24 $117	25 $108	26 $108
27 $108	28 $154	29 $163	30 $163