Comfort Suites Chesapeake - Norfolk

Name: Comfort Suites Chesapeake - Norfolk
Address: 1550 Crossways Blvd., Greenbrier East, Chesapeake, Virginia, United States of America, Chesapeake, Chesapeake City County, US
Price range: US$86–US$203 per night
Rating: 8.33

US$98

/ night

Avg. for September

Comfort Suites Chesapeake - Norfolk - Lobby

Comfort Suites Chesapeake - Norfolk - Room

Comfort Suites Chesapeake - Norfolk - Pool

Comfort Suites Chesapeake - Norfolk - Bathroom

Select dates to see prices and availability

US$98

/ night

Avg. for September

Monthly average prices

Nightly prices at Comfort Suites Chesapeake - Norfolk average US$73 in the cheapest month (December) and US$156 in the most expensive month (July), based on the last 12 months.

Average nightly price at Comfort Suites Chesapeake - Norfolk by month, last 12 months (USD)
Month	Average price
January	US$75
February	US$78
March	US$96
April	US$111
May	US$132
June	US$142
July	US$156
August	US$127
September	US$98
October	US$95
November	US$82
December	US$73

Most expensive: July (~US$156)

Cheapest: December (~US$73)

About this property

Enjoy recreational amenities such as a 24-hour fitness center and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and a fireplace in the lobby.

Parking
Swimming pool
Non-smoking rooms
Business centre
Banquet facilities
Safe-deposit box

Show all

Location

1550 Crossways Blvd., Greenbrier East, Chesapeake, Virginia, United States of America

Greenbrier Mall (0.9 Miles)

Chesapeake Conference Center (1.9 Miles)

Chesapeake City Park (2.3 Miles)

Oak Grove Lake Park (2.4 Miles)

Chesapeake Regional Medical Center (3.1 Miles)

Chesapeake Arboretum (3.6 Miles)

More location info

Room options

Room, 1 King Bed with Sofa Bed, Accessible

Room details

1 Extra-Large Double Bed

and

1 Sofa Bed

Sleeps 3

Air Conditioning

Heating

Wi-Fi (Free)

Suite, 1 King Bed with Sofa Bed

Room details

1 Extra-Large Double Bed

and

1 Sofa Bed

Sleeps 4

325 ft²

Air Conditioning

Heating

Wi-Fi (Free)

Room, Multiple Beds

Room details

2 Large Double Beds

and

1 Sofa Bed

Sleeps 6

Air Conditioning

Heating

Wi-Fi (Free)

Suite

Room details

2 Double Beds

and

1 Sofa Bed

Sleeps 4

325 ft²

Air Conditioning

Heating

Wi-Fi (Free)

Suite, 1 Double Bed with Sofa Bed, Accessible

Room details

1 Double Bed

and

1 Sofa Bed

Sleeps 2

325 ft²

Air Conditioning

Heating

Wi-Fi (Free)

Guest reviews

8.3

Very good

Based on 1,083 verified reviews

Who stays here?

Business

Couple

26%

Family

40%

Group

Solo

18%

What guests think

AI-generated summary based on recent guest reviews

Across many stays at Comfort Suites Chesapeake - Norfolk, guests often note clean, comfortable rooms, welcoming staff, and a convenient, safe location near restaurants and highways, with frequent praise for the complimentary breakfast and overall value.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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What guests think

Common downsides include limited housekeeping during multi-night stays, occasional maintenance or cleanliness issues, and noticeable noise from the nearby highway or hallway doors. Renovations have, at times, reduced services or crowded shared spaces. Overall, expect a straightforward, comfortable stay best suited to travelers prioritizing value and convenience.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Guests like the pool and found parking easy; the fitness room is small. Periodic renovations affected common areas or amenities.

Related guest reviews

Joe

6 Jun 2024

Stayed 1 night

My son loved the pool and it wasn't crowded. Clean and friendly

Alayna

2 Oct 2025

Stayed 2 nights

The room was exactly as pictured, clean, and perfect. Downstairs there was a gym, some emergency items for purchase, and a business center. Everything looked good and was comfortable.

Suzanne

2 Sept 2023

Stayed 1 night

Only stayed one night before a cruise. We liked the spacious rooms with the sofa bed. Average breakfast included. Nice pool area.

Glen

2 Apr 2024

Stayed 3 nights

They were in the process of upgrading the lobby, which will look nice when completed. But the staff did a great job of providing good service despite the construction chaos.

Shalana

23 Jul 2025

Stayed 2 nights

Great stay at the Comfort Suites Chesapeake - Norfolk. The room was clean, a decent size and had what was needed for the stay, including a refrigerator and microwave. The breakfast was good and busy, but staff worked diligently to keep it stocked. There was water, coffee, etc., available in the lobby throughout the day. There was adequate parking and the area felt safe. The pool area was nice and the fitness room which is right off the side of the pool area is small with not much equipment, but it’s good that they have it available. The hotel is on a strip with a number of other hotels, but ensures that it has a bit of everything to offer for your stay.

Frank

3 Apr 2024

Stayed 3 nights

They was conducting renovation at the time .So the restaurant and vending machines were gone .Had to go to other hotel across the way .To me that was a inconvenients .

GERRICK

25 Oct 2024

Stayed 2 nights

Need wider parking spaces

Joyce

17 Oct 2025

Stayed 2 nights

The customer service was outstanding; the parking was fantastic and I felt very safe.

Paul

29 Sept 2024

Stayed 3 nights

Great location, fairly clean. Gym is a closet but clean and equipment was fine, just can't have more than 2 people in there at once. Fairly updated, decent value compared to prices of other hotels in the immediate area

Elliot

23 Jun 2025

Stayed 2 nights

Room 348. It was fantastic. The room was clean, the bed was VERY comfortable, the pillows were comfortable. I used the pool while i was there and it was well taken care of. The breakfast was tasty and actually hot. I sincerely have no complaints.

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AI-generated summary based on recent guest reviews

Cleanliness

Many reviews highlight clean rooms and tidy facilities, but hallway carpets can look worn or stained, with occasional odors or humidity and reports of pests. Housekeeping between multi-night stays is inconsistent.

Related guest reviews

Paula

27 Nov 2025

Stayed 1 night

Overall it was a great stay for the short time we were there. I definitely will stay there again when I am in the area. Room was neat, comfortable and clean. Breakfast selection was great. Staff was friendly.

Chasity

6 Sept 2024

Stayed 2 nights

Staff was very rude and unfriendly/unprofessional. Several people were complaining about their reservations being cancelled without any notice! And having to rebook once arrived for higher raise. Seems like a scam or The Ponzi scheme to get more money. We also had bed bugs! I have several bites I’ve taken pictures of. Seems as if they couldn’t do anything. I will reach out to corporate if no one can reach back out to me!

William

1 Jul 2025

Stayed 1 night

This property was nice. Checkin was smooth. The breakfast selection was decent.

Victor

17 Aug 2025

Stayed 1 night

professional services and clean facilities.

Sharon

7 Jul 2024

Stayed 2 nights

I am not sure how to even review this property. It was generally nice and seemed updated. It was quiet and they staff were friendly. We thought it was pretty clean. Our stay was going well until a huge roach ran across our floor. We only saw one but that was enough. We killed it and had to make sure we checked our bags good before we left.

Ashley

8 May 2023

Stayed 2 nights

Room was dirty where it didn’t look like they vacuumed at all. The sheets on the one bed were dirty with stains, I had to request new ones. Both down comforters on the beds had stains. The room didn’t have a hair dryer like advertised at all. The room also had a bad odor to it as well.

Stephanie

22 Sept 2024

Stayed 2 nights

Hallways need updating. Smelled of mold and fresh smoked weed in hallways. Staff was minimal. Otherwise room updates are clean.

Erin

26 May 2025

Stayed 2 nights

Staff was amazing. Everything was clean, but there was trash in the hallway often.

Tara

2 Jul 2025

Stayed 2 nights

The room and facility was clean. The bed was comfortable, the staff was friendly. Everything was excellent, will definitely stay again. I have a family reunion to attend in a few weeks and plan to book again with this hotel.

Ella

10 Jul 2024

Stayed 4 nights

I stayed 5 nights and no one came to clean the room. The room had an infestation of ants.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally spacious and comfortable with good beds and updated touches. Some face the highway or busy halls and can be noisy; a few guests noted limited storage, noisy A/C, or slow Wi‑Fi.

Related guest reviews

Shawna

19 Mar 2025

Stayed 3 nights

Pros: Safe area, clean, decent breakfast, many dining options nearby Cons: Very loud (highway noise & thin walls let us hear our neighbor's easily) Thankfully, the hotel room A/C/Heater had a function to have a constant fan, and that (plus earplugs) blocked a lot of the noise so we actually were able to sleep well.

Candace

13 Jun 2025

Stayed 1 night

Easy check in, helpful staff, updated furniture, comfy bed & very clean.

Kristin

8 Mar 2025

Stayed 1 night

Spacious room and clean

John

18 Aug 2024

Stayed 1 night

Staff was great, better than average hotel breakfast. problem with the toilet leaking clean water on the floor was fixed immediately but then started again right before check out. Internet was slow

Brittni

23 Jan 2025

Stayed 1 night

Nice and clean rooms Very spacious

Sandra

19 May 2024

Stayed 1 night

Property is basically ON the highway. Our window pointed into it Heard vehicles all night long even with a/c on high Got no sleep. Front desk said they could do nothing as whole place is on highway

Shaina

27 Oct 2024

Stayed 2 nights

This Comfort Suites is one of the best I’ve stayed at so far. The room was incredibly spacious and spotlessly clean!

Rose

1 Apr 2024

Stayed 2 nights

The bed was comfortable. There were plenty of towels and essentials. 2 complaints, the front door had to be slammed to close and my room was next to interstate 64 very, very noisy with cars. Besides that it was okay.

Marilou

30 Jul 2023

Stayed 1 night

AC makes a bit of a noise. Doors tend to slam when shutting.

Sandra

17 May 2024

Stayed 1 night

Room size was spacious and bed was comfortable

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AI-generated summary based on recent guest reviews

Service

Staff are frequently friendly, accommodating, and efficient, with smooth check‑ins for many. However, there are reports of rude interactions and reservation or check‑in problems.

Related guest reviews

Dylan

17 Feb 2025

Stayed 2 nights

Booked this hotel a week in advance, drive 12 hours and arrive around 6 PM just to be told that they cancelled our reservation for non-payment, even though we selected to Pay once we arrived on Expedia. They did not call or email us to inform us of this cancellation. They then tell me that they have no rooms available, so my wife, 4 kids, and I had to scramble to find another hotel late at night. The front desk person was just super rude and did not even apologize for the inconvenience. She literally just told me they had no rooms now and then ignored me and my family until I grabbed all of our luggage and left. Thankfully, Homewood Suites by Hilton, which is next door, took us in and treated us with so much respect. Do not stay at Comfort. It’s for your own good.

barry

25 Aug 2025

Stayed 3 nights

Stay was good except for morning breakfast person. She was rude and seemed to have an attitude. Walked in there for breakfast and was checking out afterwards she was telling me loudly that breakfast was over. Breakfast when we checked in on weekends is 7am-10am. But during the week it ends at 9am. Wasn't told that and some other sitting there and got the same treatment. I'm not the one who likes to complain but her attitude rubbed me the wrong way. And other felt the same and said they where going to complain about this worker.

gordon

28 Aug 2025

Stayed 3 nights

Helpful staff. Clean. Good location.

Monte

18 Aug 2025

Stayed 1 night

Great staff, clean property and rooms. Very accommodating when needed extra towel and pillows.

James

17 Jun 2023

Stayed 1 night

The staff met us with friendly smiles and were very helpful in making sure that each of our rooms were together or near by. They even went out of their way to make sure my son, the newly wed and his bride had a very special room.

Russell

3 Jun 2025

Stayed 1 night

the property is always clean and staff always extremely nice

VYNE

19 Oct 2024

Stayed 2 nights

The front desk staff member was uninviting and unprofessional. No greeting as we arrived. No accommodations to put our family near each other, we were here for a funeral.The flacid demeanor was the issue.. As we arrived our second night, the same desk clerk was working, no guests were at the desk, she did not greet us, instead... she gave us a hard stare, with her hand on her hip.

Shelby

10 Aug 2025

Stayed 1 night

They front desk ladys are a amazing people,asked about my son.

Michael

4 Aug 2025

Stayed 1 night

I wish I got the name of the lady working the front desk at check in because she was wonderful. Check in was quick and easy and our room was great and right by the pool with easy access to the lobby as well. Breakfast was hot and delicious. There were a lot of people and only 1 waffle iron so be aware if you want waffles. We would definitely stay again!

Ronald

18 Jan 2024

Stayed 7 nights

Second time staying at this location. Once again, very professional and courteous staff. Very comfortable and well appointed rooms. They are doing improvements in the hotel, and the crews are very considerate of guests and really no inconvenience at all. Thank you...again!

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AI-generated summary based on recent guest reviews

Location

Convenient, safe area near restaurants, shopping, and major highways for easy access to Norfolk and the airport. The highway location is handy but contributes to noise for some rooms.

Related guest reviews

gordon

28 Aug 2025

Stayed 3 nights

Helpful staff. Clean. Good location.

Michelle

26 Oct 2025

Stayed 2 nights

The room was clean, our floor was quiet, and the staff was kind and accommodating! We appreciated them setting up a pack n play in our room prior to our arrival. The hotel was located in a nice area, and if you're someone who cares about water pressure in hotel showers, the pressure was excellent. Would stay again!

Royal

17 Oct 2024

Stayed 2 nights

Close to highways

Russell

30 Aug 2024

Stayed 3 nights

Staff is great. Easy access to restaurants and interstate. Easy to get to downtown norfolk and airport.

Brandon

11 Sept 2023

Stayed 1 night

Loved easy parking and great breakfast. Plenty of food and big room suite with two beds and a couch were amazing. Nice shower as well. Loved the proximity to the interstate.

Donika

13 Mar 2023

Stayed 2 nights

Clean facilities and friendly staff. Located near Greenbrier mall and across the street shopping center (Ross, TJMaxx, DSW…)

Steven

9 Feb 2023

Stayed 1 night

It was in a great location.

Renae

9 May 2023

Stayed 3 nights

This isn't my first time staying here, and part of the reason is because of the good first impression. It's location, safety in and around the building, the room itself. It's close to shopping and good restaurants, as well as the highway for whatever you may need

Donna

29 Jul 2025

Stayed 1 night

Great location and close to restaurants and shops.

Kedra

3 Oct 2025

Stayed 1 night

Nice quiet stay . Centrally located to restaurants and shops. Excellent breakfast options ! Most importantly neat clean

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AI-generated summary based on recent guest reviews

Dining

Breakfast is often praised for variety and quality. It can be crowded with limited seating, and during renovations service was reduced or bagged; some noted early weekday cutoff times or uneven staffing.

Related guest reviews

barry

25 Aug 2025

Stayed 3 nights

Paula

27 Nov 2025

Stayed 1 night

Meshyrie

12 Jul 2025

Stayed 3 nights

Staff was friendly the only problem is their breakfast area is not enough sitting and food so everyone is in the line or others is waiting for the food.

Sarah

4 Aug 2024

Stayed 1 night

Very clean rooms, lots of space. Breakfast was crazy busy but it is Sunday so that is to be expected

Brandie

17 Mar 2024

Stayed 4 nights

Currently undergoing renovation and breakfast area not available, although they did hand out breakfast bags. Most of the staff was exceptional, one breakfast person was was not, but the other 10 staff (front desk, breakfast staff the prior day, housekeeping) were really great, friendly and helpful, which is why a 4 and not a 3. Room was clean and quiet, bed was ultra comfy and shower was nice!

Diego

6 Apr 2024

Stayed 1 night

The cafeteria where breakfast is served needs help. It is crowded with furniture and difficult to move around.

Sheila

3 Sept 2025

Stayed 1 night

Loved breakfast

Lenka

13 Mar 2023

Stayed 4 nights

Great place, great location. Clean spacious room, nice big bathroom and delicious breakfast.

Sheila

3 Sept 2025

Stayed 4 nights

Breakfast was great. Employees were friendly.

Elliot

23 Jun 2025

Stayed 2 nights

Was this helpful?

AI-generated summary based on recent guest reviews

Kristin

3 weeks ago

Stayed 2 nights

The place was clean and smelled amazing. It was quiet and staff was friendly and helpful.

Melissa

last month

Stayed 1 night

Moved out of state and have returned a few times to take care of business with quick overnights. This hotel meets our needs. Is close to our old home in Chesapeake and has breakfast for my 3 year old. Nothing spectacular here, but nothing to complain about either.

Regina

10 Aug 2026

Stayed 3 nights

The staff here is amazing, they were so helpful and informational, especially the front desk, clerk Jacob. The bathroom was not as clean as it could’ve been, there were random stray hairs baseboards hadn’t been done and mildew in the shower, things that could be fixed with just a little more attention to detail. The water pressure was amazing. we never ran out of hot water. The premises were pretty secure, only being able to get in the front door where the clerk was without a key. The breakfast provided was pretty good and they always have coffee available. 24 hours. The gym was small but sufficient and also open 24 hours. They also had laundry rooms where you could do your laundry if necessary drawback, the whole downstairs smelled like weed, not sure if it was a guest or an employee, but it was very apparent by the overwhelming smell of weed. Overall, a good stay, room was comfortable and also several elevators and exits for easy access to your car and all were secured. Could hear highway noise, but we had a room facing it.

Jimmy

8 Aug 2026

Stayed 1 night

No issues during this visit. Another stop to just sleep and shower and am perfectly satisfied with the facility for these purposes.

Chris

5 Aug 2026

Stayed 2 nights

It was ok

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 16:00 to 07:00

Before 12:00

Security deposit

You'll be required to pay the fully refundable deposit for this property.

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs about Comfort Suites Chesapeake - Norfolk

Is parking available at the property?

Yes, parking is available on-site. Guests must contact the property in advance to reserve parking.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM.

What are the standard check-in and check-out times?

Check-in is at 3:00 PM and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request, and guests should contact the property in advance to arrange this.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including accessible parking and facilities. Guests are encouraged to contact the property for specific accessibility needs.

What is the location of the property in relation to key landmarks?

The hotel is located in the heart of Chesapeake, just a 2-minute drive from Greenbrier Mall and approximately 11 minutes from Norfolk Premium Outlets. It is also 7.8 miles from Norfolk Scope and 8.1 miles from the Waterside District.

Does the property have a swimming pool?

Yes, there is a seasonal outdoor pool available, open from May 24 to September 13, with access from 10:00 AM to 9:00 PM.

What are the policies for children staying at the property?

Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Have a question?

Instant AI responses are based on hotel information

Considering this hotel for your Chesapeake trip?

What do room rates at Comfort Suites Chesapeake - Norfolk in Chesapeake usually cost over the next few months?

Over the next 60–90 days, room rates at Comfort Suites Chesapeake - Norfolk in Chesapeake typically average around US$99 a night for two guests, ranging from US$79 to US$127.

When is the quietest time to visit Comfort Suites Chesapeake - Norfolk in Chesapeake?

December is the quietest month to stay at Comfort Suites Chesapeake - Norfolk in Chesapeake, while demand peaks in August. If you prefer fewer crowds and better availability, plan your visit in December.

Which month offers the lowest rates at Comfort Suites Chesapeake - Norfolk in Chesapeake?

December is the cheapest month to stay at Comfort Suites Chesapeake - Norfolk in Chesapeake, averaging US$87 a night; July is the priciest at US$183.

What attractions and traveller types is Comfort Suites Chesapeake - Norfolk in Chesapeake good for?

Comfort Suites Chesapeake - Norfolk in Chesapeake is located in Chesapeake City County near Greenbrier Mall, Chesapeake Conference Center and Oak Grove Lake Park, making it convenient for families and couples. The hotel also appeals to business travellers thanks to its proximity to Chesapeake City Hall and Chesapeake Regional Medical Center.

How do Comfort Suites Chesapeake - Norfolk's rates compare to other nearby hotels in Chesapeake?

Cheaper than 14 of 20 comparable hotels nearby, Comfort Suites Chesapeake - Norfolk posts a typical median of US$115 a night versus approximately US$137 for its peers.

How does the nightly price at Comfort Suites Chesapeake - Norfolk in Chesapeake compare to recent weeks?

The current price at Comfort Suites Chesapeake - Norfolk in Chesapeake is US$114 per night for 2 guests, which is low for this hotel: about 30% below its US$160 average over the last 60 days. Most nights over that period fell between US$114 and US$266.

Prices for upcoming dates

September 2026

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $121	18 $189	19 $139
20 $103	21 $108	22 $108	23 $109	24 $109	25 $183	26 $203
27 $93	28 $109	29 $109	30 $109

October 2026

Cheaper

Pricier

Average nightly price across deals, with taxes & fees.

Prices in USD for 2 guests, updated daily.

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Information provided by the property may be translated using automated translation tools.

Check-in must be done by someone who is at least 21 years old.

You'll be required to pay the following fully refundable deposit.

Deposit: USD 100 per accommodation, per stay

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

The seasonal pool will be open from May 24 to September 13.
Pool access available from 10:00 AM to 9:00 PM.
Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Contactless check-out is available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Su	Mo	Tu	We	Th	Fr	Sa
				1 $109	2 $125	3 $125
4 $87	5 $96	6 $104	7 $102	8 $100	9 $140	10 $175
11 $86	12 $95	13 $103	14 $102	15 $101	16 $125	17 $124
18 $86	19 $100	20 $109	21 $109	22 $109	23 $125	24 $125
25 $86	26 $94	27 $100	28 $99	29 $99	30 $117	31 $119