Name: Coratel Inn & Suites by Jasper New Richmond
Address: 1561 Dorset Lane, New Richmond, Wisconsin, United States of America, New Richmond, Wisconsin, US
Price range: US$66–US$126 per night
Rating: 6.23

What guests think

At Coratel Inn & Suites by Jasper New Richmond, travelers appreciate the friendly staff, fair prices, and convenient location, while many reviews cite limited breakfast, inconsistent cleanliness, aging rooms, maintenance problems, and security concerns such as unlocked exterior doors.

Room quality ranges widely, from updated, quiet spaces with comfortable beds to dated units with broken fixtures, weak water pressure, or nonworking TVs and appliances. Service is frequently warm and accommodating, though guests report check-in delays, occasional errors, and uneven responsiveness. Best for no-frills, budget stays.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are limited, with repeated reports of no elevator, unsecured exterior doors, and out of order ice and vending machines; some note a small parking lot.

Related guest reviews

4

Jodi

28 Sept 2025

·

Stayed 1 night

No elevator, breakfast was cereal and toast, checked me into wrong room and used wrong credit card.

4

Amanda

17 Jul 2024

·

Stayed 1 night

We had no hot water in the morning, our room was musty smelling and the ac didnt work. Outside door was tapped so the door did not latch. The pictures showed a lot more for breakfast options and there was very little. Our screen was busted on window and we barley got the window to lock shut and we had burn holes in our bedding.

4

Linda

10 Aug 2024

·

Stayed 1 night

Entry doors had security locks taped open. Room conditioning unit ran poorly. TX was limited channels and set to spanish Breakfast wasn't set up until an hour after posted service time.

6

Barry

5 Jun 2023

·

Stayed 1 night

The hotel overall was rather nice and a convenient location.. the ice machine was out of order, the snack machine was empty, our room wasnt bad except the large areas of paint missing on the wall. The bed was comfortable tho.

4

Dan

16 Aug 2024

·

Stayed 1 night

Comforter had burn holes in it. The exterior doors that you should use your room key to enter were both taped with duct tape so anyone could enter at anytime. Very unsafe. Half the parking lot lights were burned out and pop machine and ice machine were both out of order. Won’t stay again.

2

Lindsay

30 Jun 2024

·

Stayed 2 nights

This place was absolutely disgusting. Cigarette burns in comforter. Knobs falling off. Tv didn’t work- had to wait almost 3 hours for a new one. Jacuzzi had yellow/rusty water, it even stained the towels. Bathroom smelled like stale urine. The outside doors didn’t lock so anybody could walk in.

6

Debra

18 Jul 2023

·

Stayed 2 nights

The room was clean. The breakfast was pathetic. Two out of the five dispensers in the bathroom worked. Staff was friendly, but looked very unprofessional. Parking lot is somewhat small. TV had 5 scrambled channels and two of them were showing the same thing. Ok place to stay in a pinch, but I'd rather stay somewhere else.

4

Vincent

28 Sept 2025

·

Stayed 2 nights

It’s a pretty crummy hotel. The back entrance doesn’t require keycard access which is pretty unsafe. If you’re able to stay at the Best Western or The AmericInn that would be your best bet.

4

Jim

16 Jun 2023

·

Stayed 1 night

run down ice machine and vending machine both broke. the side entrance door didn't close. the breakfast was toast and cereal. they have not done anything to the place sence the hotel opened

2

Kelvin

8 Feb 2023

·

Stayed 1 night

Without a doubt, worst hotel I\'ve ever spent a night in. Starts with no elevator, and found out there isn\'t any coffee in the room. The room was shabby, the heater only ran on high, and the toilet handle didn\'t flush the toilet. I had to pickup the toilet lid and lift a lever! CRAP! No ironing board! No shampoo in the shower dispenser! I\'d asked for a late check out but at 11:00am housekeeping was trying to get in the room. I can be 100% sure, but she was coming in with the matainence guy and i got the feeling they weren\'t coming in to "work"! Oh yeah, and I was told there wS breakfast from 6-9, I went down around 8 and nothing! I get get a cup of coffee, it was cold. Again worst hotel I\'ve ever spent a night in! Never again@

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Cleanliness

Cleanliness is inconsistent: multiple reviews describe dirty bathrooms, stained linens, odors, and even pests or hallway trash, while others found rooms acceptably clean.

Related guest reviews

4

Lisa

16 Aug 2025

·

Stayed 1 night

The night stand hadn't been wiped off at all. There was visible spillage on it. The bathroom had visible urine on the base of the toilet. There was lots of dirt behind the bathroom door and there was something that looked like coffee on the shower wall. Besides the price, this room was awful

4

Alexander

14 Oct 2024

·

Stayed 1 night

Bathroom was not clean. Toilet seat was broken. Shower and floor very dirty.

4

Jade

23 Jun 2025

·

Stayed 1 night

The hotel was in a good location and we felt safe. However our room was very dirty. There

4

Gabriel

12 Oct 2025

·

Stayed 2 nights

Nobody to take my payment when I checked in. The place stinks. There was trash left in the hallway. Drug users in and out ALL night long. There were bugs in the bed. This place is absolutely disgusting. I took pictures of the bugs and trash that I will be posting on a google review.

2

Brian

6 Jan 2024

·

Stayed 1 night

When we checked in we didn’t even know where the front door was. We knew we were staying in a “low” budget hotel, but it doesn’t describe what we stayed in. The bathroom was half out of commission. Soap dispenser didn’t work, and there was no other soap. The curtains were falling off. There was a random extension cord plugged in and running under the bed. There was no shelf above the coat rack. That was all nothing compared to when we looked under the bed. There were 4-6 empty beer cans and bottles. Who knows how long they were there…. I understand that we were staying in a low cost hotel, but this was just unacceptable. When we left I couldn’t tell anyone about it because there was a sign that said leave keys here. I wouldn’t recommend this hotel to my worst enemy. Buy and beware.

2

Brianna

13 Feb 2023

·

Stayed 1 night

Our room was gross and they didn’t change the trash cans from the previous guest. The bathroom didn’t look like it was cleaned. I inspected our sheets but who knows it those were clean

4

Annette

19 Oct 2024

·

Stayed 3 nights

This was easy to get to. Giant hot tub was not requested but didn't work. The bed was comfy. The ice maker near the side exit door was leaking the entire time we were there. We had to walk on wet carpet and nothing was done to fix it so it started to smell like mold.

6

Melissa

20 Jun 2025

·

Stayed 1 night

Breakfast was advertised but not set up .... Room was clean... fridge was very loud so had to unplug

4

Mary Jo

29 May 2024

·

Stayed 1 night

Bathrooms are very dirty. If you know the soap dispensers don't work put bar soap in the rooms. Shower is so dirty that you don't want to shower without shower shoes. Linen that is stained and discolored should not be in rooms. Curtains falling off walls. They really don't have breakfast since there was only coffee and cereal with a few bananas that were on their last leg. The only positive was the lady at the desk was nice. I will be joining everyone else and not staying here again. Better clean the place up or close because it's not worth charging people to stay there. If your remodeling you better finish rooms before renting them out half finished because they look and feel bad.

2

Rachel

18 Jun 2023

·

Stayed 1 night

Hotel room was disgusting. Not cleaned and unfixed physical and visible damage.

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Rooms

Rooms are basic and dated with frequent maintenance issues (nonworking TVs/remotes, HVAC or plumbing problems, and occasional missing furniture), though some renovated or spacious units are quiet with comfortable beds and large TVs or fridges.

Related guest reviews

8

Andrew

14 Sept 2023

·

Stayed 1 night

My only complaint about my stay was the issue with the remote, it turned the tv but wouldn't change the channel, went to the desk, recieved another remote, which didn't even turn the tv on. Went back to the front desk, was told don't have any other remotes your out of luck! Wasn't offered any solutions, not another room, or help finding another remote.

6

Andrew

23 Oct 2023

·

Stayed 1 night

My only complaint was that the TV didnt work, sound no picture. Other then that the stay was good

6

Elizabeth

16 May 2025

·

Stayed 2 nights

Friendly welcome. My room was away from the front desk, near a second access door from the parking lot. In other hotels, those doors are key access only. This door never locked. Disconcerting for sure. Near that door was a loud, older, kind of dirty looking ice machine. My room was mostly clean, but bathroom and fridge were old. There was updating construction in the room next door that was loud until after 8 or 9 PM. Breakfast was Raisin Bran, bananas, plastic-wrapped rolls, bread for toast, and coffee. Bottom line: a decent sleep, little enhancement in customer service other than friendliness, and they have lots of work to do to improve general atmosphere.

6

Nick

10 Mar 2025

·

Stayed 3 nights

Acceptable hotel for the price. Shower head was not great and the ac/heater was a bit loud at night. TV worked, all channels came in fine, bed was okay, and hotel was quiet. Breakfast is limited to coffee, pre packaged baked goods and cereal. Coffee was warm, and available every morning. Back door to the hotel doesn't lock, exterior lighting was flickering, and part of the hotel looked pushed in as if a car hit it at one point. Shampoo and conditioner was provided as advertised. Shower itself looked stained at the bottom for regular use. End of the day the hotel met our needs, gave us a comfortable night's sleep, and stayed within our budget. Would stay again if low cost and short duration was the need.

10

Joan

23 Mar 2025

·

Stayed 2 nights

Very accommodating for our 2 med. size dogs when we had a last min snafu with boarder! Rm 201 (pet-ok room) was very spacious and convenient for taking them outside.

10

Robert

15 Jan 2024

·

Stayed 2 nights

Nice room, great price. The hotel is nothing to look at, but the rooms were well-maintained, clean and comfortable. We had a room with a hot tub.

8

Louis

8 Mar 2025

·

Stayed 1 night

I showed up after they had gotten 11 inches of snow. The driveway hadnt been completely cleared yet, but sometimes its to be expected after a storm like that. The guy at the front desk was super nice. I rented a king room. When i got there, only one was left. He told me that one of the lights didnt work in the room, their maintenance guy didnt make it because of the snow storm. So i could have that room, or take a queen size room. The room was decent, it was clean. The only complaint, the water pressure in the shower, not the greatest.

8

Teresa

14 Aug 2023

·

Stayed 2 nights

It seems like they are in the middle of upgrading. What is done is looking good. Better coffee would be preferred. We had a fridge, big TV, and cold AC.

6

Heather

13 Sept 2025

·

Stayed 1 night

Broken sink base in bathroom, blowdryer won't shut off, hand soap dispenser broken. Beds were ok

6

Christine

14 May 2024

·

Stayed 2 nights

The room was not completed...no night stand..no head board..turn table in microwave did not turn..toilet water ran...had to pull up handle. Room was clean though and staff was very nice.

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Service

Service is often friendly and accommodating, but guests report check-in delays, reservation or billing errors, and limited help resolving issues.

Related guest reviews

4

Jodi

28 Sept 2025

·

Stayed 1 night

No elevator, breakfast was cereal and toast, checked me into wrong room and used wrong credit card.

10

Tracy

6 Jan 2026

·

Stayed 5 nights

Great place to stay if you need to stay for an extended amount of time staff is friendly rooms are clean no one bothers you its a great place

8

Andrew

14 Sept 2023

·

Stayed 1 night

My only complaint about my stay was the issue with the remote, it turned the tv but wouldn't change the channel, went to the desk, recieved another remote, which didn't even turn the tv on. Went back to the front desk, was told don't have any other remotes your out of luck! Wasn't offered any solutions, not another room, or help finding another remote.

10

Tracy

27 Dec 2025

·

Stayed 6 nights

Staff is great

10

Tracy

11 Jan 2026

·

Stayed 7 nights

Great staff and very accommodating. If you need a place to stay for an extended period of time this is the place to stay.

2

Austin

11 May 2025

·

Stayed 1 night

Stood at the desk for roughly 15 minutes before anybody showed up to check me in. I pressed their bell 3 times and called before anybody decided to come to the desk. Inside the room was pretty decent looking but nothing else was super clean. For the price i paid it is what it is but i probably will never stay here again

10

Jason

24 Jul 2025

·

Stayed 2 nights

Very pleasant and staff was very friendly

2

Grace

16 Aug 2025

·

Stayed 1 night

I walked in around 4:30pm (checkout at 3pm) and overheard the man helping customers tell everyone that rooms were not ready or cleaned. which is crazy because check out was at 11am. It took them over an hour to come and clean our room. The man said he would give me a partial refund but this hotel is still overpriced. pictures are misleading

10

Tracy

20 Jan 2026

·

Stayed 9 nights

Staff is great in a geat location in walking distance to Walmart dollar tree and more! Clean rooms and great accommodations for extended stays!

8

Nicole

18 Jul 2023

·

Stayed 1 night

I loved how quiet it was in our room. The gal on duty was outstanding. The ice machine was down, but even though , the gal at the desk was prompt with getting us some. The whole experience was better than I expected, especially last minute on a busy weekend..and the price was so economical.

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Location

Location is convenient for shopping and dining, with easy access to local roads; several guests also reported quiet stays.

Related guest reviews

6

Emma

3 Jan 2024

·

Stayed 1 night

location is near a lot of stores and food. the room wasn't very clean and there were a lot of holes in the wall. Part of the curtain was missing. The front desk employee was very nice!!

4

Jade

23 Jun 2025

·

Stayed 1 night

The hotel was in a good location and we felt safe. However our room was very dirty. There

8

Ron

18 Sept 2023

·

Stayed 1 night

Good stay close to restaurants and Walmart

8

stephen

15 Apr 2024

·

Stayed 1 night

close to the main road . shopping & dining close by . nice big tv . breakfast is minimal . can't check in until right at 3pm or later . soap & shampoo dispensers did not work . had to remove toilet lid & manually lift the mechanism to flush the toilet . the handle could not lift it to flush .

8

ROBERT

5 Jun 2025

·

Stayed 2 nights

The location was very convenient, and the value was excellent. The breakfast was more continental with minimal choices. Definitely would stay there again.

6

Jessica

20 Aug 2024

·

Stayed 2 nights

Very run down, things were falling apart. Water was brown from so much rust (even all the towels and linens were stained ) Outlets not secured, the wall sconces were powered by an extension cord tucked under the bed, other outlets didn’t even work. (pretty sure there were multiple fire hazard/code violations in room) “big breakfast” consisted of bread, bananas, coffee, and tiny little dried out muffins. The lamp in room was broken and didn’t work at check in. Brought it to attention of staff right away and it was never fixed or replaced during our 2 night stay. Asked for an extra pillow and were told they didn’t have any. Beds were mostly comfortable so that was a plus and the location is close to shopping and easy to get to.

10

Meghan

5 May 2025

·

Stayed 1 night

Easy to get to places.

10

Gloria

7 Aug 2024

·

Stayed 3 nights

The price was reasonable. The room was clean. The bed was comfortable. It was quiet. Didn't hear noise from the hallway or other rooms. No traffic noise. I was surprised there was daily maid service. Don't get that often in a motel anymore. It was appreciated. Breakfast was modest with cereal, toast, banana, small muffin, and coffee. Only complaint we had was the coffee was cold.

10

Tracy

20 Jan 2026

·

Stayed 9 nights

Staff is great in a geat location in walking distance to Walmart dollar tree and more! Clean rooms and great accommodations for extended stays!

8

Kelly

18 Sept 2025

·

Stayed 3 nights

The staff was awesome. It was in a convenient location for shopping the small towns around. The price was reasonable.

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Dining

Breakfast is very limited—typically cereal, toast, bananas, and coffee—and several guests found it missing or not set up on time; coffee quality and variety were also criticized.

Related guest reviews

8

Michael

10 Jul 2025

·

Stayed 2 nights

Room looked great, only thing we didn’t like is the TV internet went out and we ended up watching our phones instead of a movie together. Breakfast was ok just cereal, toast, and few other items offered. Coffee too

4

Jodi

28 Sept 2025

·

Stayed 1 night

No elevator, breakfast was cereal and toast, checked me into wrong room and used wrong credit card.

8

Sean

11 Jun 2025

·

Stayed 1 night

Breakfast was cereal, bread, coffee, and banana, pretty limited. Bed was comfortable, sheets appeared clean, white was white, and were generally comfortable.

8

ROBERT

5 Jun 2025

·

Stayed 2 nights

The location was very convenient, and the value was excellent. The breakfast was more continental with minimal choices. Definitely would stay there again.

8

Jon

28 Jul 2024

·

Stayed 1 night

The room was nice and the place was fine. Breakfast was just about non existent. Some bananas and bread were out along with a couple varieties of cereal.

10

Gloria

7 Aug 2024

·

Stayed 3 nights

The price was reasonable. The room was clean. The bed was comfortable. It was quiet. Didn't hear noise from the hallway or other rooms. No traffic noise. I was surprised there was daily maid service. Don't get that often in a motel anymore. It was appreciated. Breakfast was modest with cereal, toast, banana, small muffin, and coffee. Only complaint we had was the coffee was cold.

4

Angela

5 Oct 2025

·

Stayed 1 night

The hotel was dumpy and common areas unclean. The was basically toast and bananas for breakfast. I would not recommend

6

Melissa

20 Jun 2025

·

Stayed 1 night

Breakfast was advertised but not set up .... Room was clean... fridge was very loud so had to unplug

4

Jonathon

26 Jan 2024

·

Stayed 1 night

I travel to Eau Claire once a week. The rooms are not bad by any means. The building has is either under renovation or they don't really care about appearance. The one thing I care about most because I travel is breakfast. They even tell you they have breakfast when you check in. You go out for breakfast and all they have is cereal. Like not even milk. To toast. No muffins. No bagels. Nothing except plain f****** cereal. Not going back unless they fix that.

8

Taylor

25 Jul 2025

·

Stayed 1 night

Continental Breakfast was lacking, but staff and stay was warm and welcoming.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$61
February	US$65
March	US$61
April	US$66
May	US$65
June	US$74
July	US$81
August	US$86
September	US$83
October	US$79
November	US$63
December	US$59

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19 $126
20 $66	21 $66	22 $66	23 $67	24 $66	25 $88	26 $87
27 $66	28 $66	29 $66	30 $66

Su	Mo	Tu	We	Th	Fr	Sa
				1 $67	2 $88	3 $87
4 $67	5 $67	6 $67	7 $66	8 $67	9 $86	10 $87
11 $67	12 $67	13 $66	14 $67	15 $68	16 $87	17 $88
18 $68	19 $66	20 $70	21 $70	22 $70	23 $90	24 $94
25 $66	26 $70	27 $70	28 $70	29 $67	30 $93	31 $89

Coratel Inn & Suites by Jasper New Richmond

Prices for Coratel Inn & Suites by Jasper New Richmond

Monthly average prices

About this property

Location

Room options

Deluxe Room, 2 Queen Beds

1 King Bed Accessible

Deluxe Room, 1 King Bed

Room, 2 Queen Beds

Room, 1 King Bed

Standard Room, 2 Queen Beds

Queen Studio Suite Oversized

Standard Room, 1 King Bed

Guest reviews of Coratel Inn & Suites by Jasper New Richmond

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Coratel Inn & Suites by Jasper New Richmond

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