Name: Sunset Bay Resort & Suites
Address: 921 Canyon Road, Wisconsin Dells, Wisconsin, United States of America, Wisconsin Dells, Wisconsin, United States of America
Rating: 8.35

Guest reviews

8.3

Very good

Based on 839 verified reviews

Who stays here?

Business

2%

Couple

22%

Family

64%

Group

8%

Solo

1%

What guests think

AI-generated summary based on recent guest reviews

At Sunset Bay Resort & Suites, guests highlight a quiet, scenic lakeside setting with family‑friendly amenities like pools, a private beach, and free kayaks, while feedback on room age, cleanliness consistency, and bed comfort varies across stays.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

8

Rhonda

2 weeks ago

·

Stayed 2 nights

It met my needs ... well maintained property. Will stay there again!!! Very accomadating!

8

Kimberly

Apr 21, 2026

·

Stayed 1 night

I never saw a breakfast menu and the group above us were jumping around all night, the front desk called them but they didn't stop till almost midnight.

10

Valerie

Mar 8, 2026

·

Stayed 2 nights

Friendly staff, small kitchenette & fair rates

4

Matthew

Mar 6, 2026

·

Stayed 2 nights

the place is falling apart. we stayed 9 years ago, and it was beautiful and looking good. the room was dirty with cobwebs; the hot tub had some sort of dirt/ mold growing at the bottom; pool looked to be falling apart with a cracked-up slide; arcade was terrible, mainly just games of chance rather than actual games. didn't see a maid the 2 days we were there till the minutes from checkout; lastly it took almost an hour to check in as they didn't know how to do so, they were friendly about it though.

10

Michael

Feb 18, 2026

·

Stayed 2 nights

The rooms were very sanitary and clean, the staff is very friendly and helpful, 10 out of 10 for sure

921 Canyon Road, Wisconsin Dells, Wisconsin, United States of America

Location

Located in Wisconsin Dells, Sunset Bay Resort is on the waterfront, within a 10-minute drive of Crystal Grand Music Theater and Noah's Ark Waterpark. This beach hotel is 2.7 mi (4.4 km) from Kalahari Indoor Waterpark and 6 mi (9.6 km) from Ho-Chunk Casino.

Lake Delton(0.2 miles)

Wild West Waterpark(1 miles)

Wisconsin Dells Mountain Coaster(1.1 miles)

Dells Dinner Adventures(1.3 miles)

Wild Rock Golf Club(1.5 miles)

Glacier Canyon Conference Center(1.5 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 16:00 to 22:00

Before 10:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Yes, free self-parking is available on-site. Limited parking is provided.

Yes, pets are allowed in specific rooms only, with a fee of USD 20 per pet, per night. Service animals are exempt from fees.

Check-in is from 4:00 PM until 10:00 PM, and check-out is at 10:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

The property features limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details about accessible rooms and facilities are not provided.

The hotel is located on the waterfront in Wisconsin Dells, within a 10-minute drive of attractions such as Crystal Grand Music Theater and Noah's Ark Waterpark. It is approximately 2.7 miles from Kalahari Indoor Waterpark and 6 miles from Ho-Chunk Casino.

Yes, the hotel features an indoor pool and a seasonal outdoor pool, which is open from May to September. Pool access is available from 8:00 AM to 10:00 PM.

Yes, children are welcome at the property. There is no specified minimum age for children to stay for free.

The property offers rollaway beds for a fee of USD 15 per night. Advance request or confirmation is required for rollaway bed availability.

Sunset Bay Resort & Suites

Amenities

Property description

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