Name: InterContinental Athenee Palace Bucharest by IHG
Address: 1-3, Strada Episcopiei, District 1, Bucharest, Romania, Bucharest, Romania
Rating: 9.3

What guests think

At InterContinental Athenee Palace Bucharest by IHG, travelers praise the elegant, recently renovated historic setting, central walkable location, spacious modern rooms, and especially warm, professional staff, while noting very good breakfasts and enjoyable spa, pool, and gym facilities when available.

Several reviews mention periods of renovation or venue closures (bar, spa, pool, breakfast room), and at times the pool or gym felt small or crowded. Service is widely praised but not flawless, with occasional slow or inattentive breakfast service, inconsistent responses, and a few noise or room‑allocation issues, including event noise, limited balcony access, and variable room sizes. The immediate area can feel a bit run down despite the prime location, parking can be pricey compared with nearby options, and specialty dietary choices like gluten free or vegan are limited. Overall, it delivers an upscale, comfortable stay with a few operational caveats to consider.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

Guests enjoy the spa, pool, sauna and gym, plus lively bar spaces; several stays coincided with renovations that closed facilities, and the pool/gym can feel small or crowded. Parking exists but is pricier than nearby public options.

Related guest reviews

8

Susan

Mar 31, 2025

·

Stayed 7 nights

Great hotel, the only drawback was the bar was being refurbished and therefore was not open.

8

ALI

Feb 20, 2025

·

Stayed 7 nights

the hotel is good but the only thing I don't like is after I booked they told me swimming pool is close and gym is close for renovation but the location is very good as well the staff they are amazing and helpful

10

William

Aug 5, 2025

·

Stayed 2 nights

It was beautiful, the rooms were clean and comfortable, and parking was convenient. Right in the center of the city.

8

Lars

Dec 4, 2025

·

Stayed 2 nights

Lækkert værelse. Morgenmaden var ikke pengene værd. SPA området var lækkert men overfyldt. Venligt personale.

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8

Daniel

Jul 31, 2025

·

Stayed 3 nights

This is a newly renovated facility with clean and modern rooms and a very customer-focused staff. It is right downtown in Bucharest. The area is dirty, and the infrastructure falls short of the standards expected of an EU capital. We stayed in the same hotel last year. The breakfast was outstanding. This year, I would rate it as good - the offer has decreased significantly. It is on par with a four-star hotel in Western Europe. If you rent a car or drive your own, please be aware that the hotel's parking is three times more expensive than the public parking lots located in the immediate vicinity. We are Expedia Platinum members. We inquired about a free upgrade, but although better rooms were available, the staff at reception were not aware of it. So we didn't get an upgrade.

8

Yoshifumi

Apr 17, 2025

·

Stayed 2 nights

旧市街地にも近く徒歩で歩いて散策できるので便利。現地の人にはInter ContinentalというよりもAthene Palaceと説明する方が分かってもらいやすい。滞在中は朝食会場とプールが改装中で残念だった。ロビー、廊下、部屋は非常に豪華で素敵だった。ジムも小さな部屋で狭かった。一階の外からも繋がっているカフェ・アテネはなかなか良い。

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10

Fern Ellen

Dec 1, 2025

·

Stayed 2 nights

I stayed for two nights and had such a great experience at the hotel. Nothing was too much trouble, staff were extremely attentive, service was outstanding in all areas; reception, concierge, the pool and spa, the restaurant staff, and the room cleaning staff. The hotel itself was very clean and the rooms were very tasteful with everything you could need. The pool and spa facilities were also very enjoyable. The breakfast was delicious with such a huge variety of options. I would definitely stay here again.

10

Jose Javier

Jan 29, 2026

·

Stayed 3 nights

Un hotel encantador, excelentemente ubicado, con el mejor servicio que puedes tener por parte de su staff, en especial de Malki, la mesera del restaurante, fue extremadamente amable, al igual que Narciso el chico del área del SPA/piscina, en general todos! Restaurante y cafetería de gran calidad, un Bar con gran atmósfera, y un diseño cautivador en todo el hotel, totalmente recomendable para su estancia!

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10

Daniel

Aug 18, 2025

·

Stayed 3 nights

Reasonably priced, staff so friendly, nice spa, great bar, massive room, great service - oustanding and very personal for such a big hotel

10

Gerard

Nov 10, 2025

·

Stayed 3 nights

Excellent séjour, hôtel très propre luxueux avec un spa sauna hamam jaccuzi et piscine propres et salle de fitness très variée cool

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Cleanliness

Cleanliness is consistently high, with many calling rooms spotless and housekeeping attentive. A rare complaint mentioned a poorly cleaned bathroom.

Related guest reviews

10

Leif

Jan 3, 2026

·

Stayed 7 nights

Super rent

10

Adrian

Aug 28, 2025

·

Stayed 5 nights

Very well renovated . Cleanliness

10

Lucia

Dec 6, 2025

·

Stayed 4 nights

Gentis e quartos impecáveis

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10

BÜLENT

Nov 1, 2025

·

Stayed 3 nights

Otel temiz personel nazikti.

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10

Fayrooze

Dec 10, 2025

·

Stayed 4 nights

Spotless room and stunning hotel. Service was 100%. We used room service which was very prompt and housekeeping were quick to help with anything. Reception was extremely helpful and the spa staff very accomodating. Jorj restaurant service 11/10 but for the price food could step up a level

6

Jenree Wai Ha

Jul 2, 2024

·

Stayed 2 nights

The toilet not clean and full of dust. The bed and pillow are comfortable. The staff not friendly .The service not good .

10

Alexander

Sep 1, 2025

·

Stayed 3 nights

Very clean rooms and the staff was very friendly.

10

Gaminder Singh

Nov 30, 2025

·

Stayed 2 nights

Clean and friendly

10

Elizabeth

Apr 24, 2024

·

Stayed 3 nights

The hotel is absolutely beautiful. The room was elegant, clean and spacious with a very comfortable bed. The staff were pleasant and attentive. It was hard to leave such a lovely place.

10

Karl

Jan 19, 2024

·

Stayed 3 nights

Very clean, staff very helpful, room was very nice, had a pleasant stay.

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Rooms

Rooms are spacious, stylish and well equipped, with comfortable beds and upscale amenities. Some report event or street noise, variable room sizes, and restricted balcony access; a few noted warm temperatures or low shower pressure.

Related guest reviews

10

Joshua

Jan 18, 2024

·

Stayed 1 night

From the early checkin to attentive staff, to the beautiful interior, this hotel is 5 star material. I couldn't be more pleased with my stay here and the rates were excellent. The only issues were the shower pressure was a little low and the room temperature was warm and couldn't be lowered. The pool was wonderful and the included breakfast is superlative and lovely. Overall, a wonderful classy, elegant hotel in a great location.

8

Nan Vangsgård

Nov 6, 2025

·

Stayed 3 nights

stor forskel på de 2 værelser vi havde booket - det ene værelse var lille og klemt i forhold til standard på det andet værelse

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10

Oliver

Feb 4, 2025

·

Stayed 2 nights

In theory this could have been a bad review. The restaurant and spa were closed for renovation, the lack of soundproofing in the interconnecting rooms meant our noisy neighbours kept us awake at 5am, and we were promised a room with a bath but didn’t get one. However the way the brilliant staff responded to every problem or request, the beautiful rooms and the really helpful concierge made a big difference and left us with such a positive view of the hotel still. The duty manager Andreea was especially helpful even helping us arrange a car back from the National Arena late at night. Would definitely return and trust that the issues we had were one offs.

10

Brenda

Oct 5, 2025

·

Stayed 2 nights

The room was wonderful with all of the upscale amenities. We love Intercontinental hotels!

10

AYKUT

Feb 10, 2026

·

Stayed 1 night

Çok güzel bir oteldi odaları büyük ve temizdi

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10

Ken

Dec 8, 2024

·

Stayed 3 nights

Good quality large rooms close to the city center. Make sure to ask for a quiet room in case it bothers you as they have events from time to time. We were lucky to change rooms related to a Christmas party until 3am..

10

Janette Elizabeth

Nov 19, 2024

·

Stayed 2 nights

Beautiful hotel. Spacious, comfortable rooms as you would expect from an Intercontinental. And champagnevat breakfast!

10

Per Michael

Feb 1, 2026

·

Stayed 2 nights

Fantastisk værelse med sans for indretning

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8

George

Dec 13, 2024

·

Stayed 6 nights

Great hotel, friendly staff, perfect location. Only issue was I paid extra for a room with a balcony and I had to sign a waiver for them to unlock it for me. The balcony is tiny and the railing is less than 3ft (90cm) tall so I'm guessing at least one person has fallen over the side of it at some point. Other than that, had a great time!

10

Nikhil

Aug 1, 2025

·

Stayed 9 nights

Amazing hotel and great location. Rooms are spacious and very clean and modern.

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Service

Service is widely praised as friendly, attentive and proactive across reception, concierge and housekeeping. Occasional issues include slow breakfast/bar service, inconsistent follow‑up, upgrade confusion, a DND breach, and one serious security complaint.

Related guest reviews

10

Emilie

Dec 18, 2023

·

Stayed 3 nights

This is the best hotel stay I've ever had. We had a truly wonderful stay. The staff all went out of their way and to extra lenghts to give me and my boyfriend a memorable stay!! They really took it to the next level - and I'll remember it forever. I would especially like to mention Catalin!! But everyone was so friendly, service minded and helpful to us - from everyone in the reception to the staff at breakfast. Was really sad to have to go. I highly recommend it to everyone!! Go here!!

10

Mariana

Nov 29, 2025

·

Stayed 2 nights

O hotel é muito bonito, com excelente localização. Tem café, um bar e restaurante; todos muito bons. O café da manhã é excelente, tem bastante variedade e comidas de qualidade. O quarto é espaçoso e confortável. O atendimento na recepção foi muito bom. Ajudaram-nos com reserva de restaurantes, foram bem atenciosos. Só achei o serviço do bar e do restaurante no café da manhã ruins. Ambos sempre muito cheios, demorava para nos atenderem. No segundo dia de manhã pedi um café três vezes a três pessoas diferentes e não me entregaram. Tive que tomar na rua depois. Não sei se estão com pouco staff para essa época do ano, que está bem cheia, mas não me pareceu estar à altura do hotel.

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10

Kevin

Nov 5, 2025

·

Stayed 6 nights

Another excellent stay at the Intercontinental. From Reception to the Spa the staff are excellent and want to make you welcome and valued. I especially would like to thank Claudia for her sunny and bright disposition, great service and managing to get my wife's coffee requirements just right every time at the breakfast service!

2

GHANIM

Jun 14, 2025

·

Stayed 1 night

Hic guvenli degil birinci kata disardan biri geldi ve benle kavge etmeye calisti ve o saate ki guvenlikler kensinklikle onun arkadaslari ve yardim etti kunu kart yoksa 1. Kata cikamasin ve asaga indim guvenlikler birsey yapmadilar ve o gece uyumadim tekrar gelebilir diye hic tavsiye etmiyorum bu otel tehlikeli guvenlikler hepsi sorguye cekmesi gerekir

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10

Natasha

Jun 9, 2025

·

Stayed 2 nights

Fantastic service - couldn’t fault anything. The staff were amazing.

10

Fayrooze

Dec 10, 2025

·

Stayed 4 nights

Spotless room and stunning hotel. Service was 100%. We used room service which was very prompt and housekeeping were quick to help with anything. Reception was extremely helpful and the spa staff very accomodating. Jorj restaurant service 11/10 but for the price food could step up a level

8

Daniel

Jul 31, 2025

·

Stayed 3 nights

This is a newly renovated facility with clean and modern rooms and a very customer-focused staff. It is right downtown in Bucharest. The area is dirty, and the infrastructure falls short of the standards expected of an EU capital. We stayed in the same hotel last year. The breakfast was outstanding. This year, I would rate it as good - the offer has decreased significantly. It is on par with a four-star hotel in Western Europe. If you rent a car or drive your own, please be aware that the hotel's parking is three times more expensive than the public parking lots located in the immediate vicinity. We are Expedia Platinum members. We inquired about a free upgrade, but although better rooms were available, the staff at reception were not aware of it. So we didn't get an upgrade.

6

Eldad

Oct 16, 2024

·

Stayed 2 nights

Location: is close to Old Town and walking distance to some nearby attractions. Service: If you pay for breakfast, it is very good. But, the staff is not very friendly. For instance, if you stay one (1) minute after AM closing time and ask for a coffee or refill you will be told that they\'re closed. This happened to me and to travelling partners. We were ugraded to a room with a balcony, but, the door to the balcony was locked. The room was noisy from the street although we asked for a quiet room. The service cleaning the room had to be asked a few times to come even though the service room light was turned on for hours requesting service. And when we forgot an item in the hotel and contacted the staff to have it shipped, it took three (3) days to receive an answer. The facility is being rennovated and is nice (not luxurious) but the service by personnel is very uneven and needs improvement for a "luxury" hotel.

10

Fern Ellen

Dec 1, 2025

·

Stayed 2 nights

I stayed for two nights and had such a great experience at the hotel. Nothing was too much trouble, staff were extremely attentive, service was outstanding in all areas; reception, concierge, the pool and spa, the restaurant staff, and the room cleaning staff. The hotel itself was very clean and the rooms were very tasteful with everything you could need. The pool and spa facilities were also very enjoyable. The breakfast was delicious with such a huge variety of options. I would definitely stay here again.

4

Alexandra

Feb 9, 2025

·

Stayed 2 nights

I was traveling alone with two kids (3 and 4 years). So what are the minuses: 1. At the hotel no one help with stroller - so I was like a monkey in circus - consierge just watched calmly how i managed the stroller (folded and unfolded it from the car) 2. Twice 07.02 and 08.02 i asked room service to make sandwiches (butter and cheese) with skimmed milk for my kids and several times got the answer “we do not have it in menue” and other time they got us some terrible greasy staff with fried potatoes that i did not ask. So only a kind guy that got this stuff to our room managed to explain room service what they had to prepare (he was my superhero. Many thanks to that young guy)

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Location

Prime city‑center spot within easy walk of the Old Town, museums, concerts and dining. A few noted the surrounding streets feel run down, and the airport transfer can take about 45 minutes.

Related guest reviews

10

Clara

Sep 13, 2025

·

Stayed 7 nights

You can’t go wrong choosing this hotel. It is in the middle of the historic part of town next to the palace and it is beautifully restored

10

Thomas

Sep 14, 2025

·

Stayed 4 nights

Wir waren Anfang September hier zu Gast und begeistert vom gelungenen Mix aus Belle-Époque-Charme und modernem Komfort. Die Lage an der Calea Victoriei ist unschlagbar – Athenaeum und Königspalast sind nur Schritte entfernt. Unser Zimmer war ruhig, makellos sauber und sehr bequem; das Housekeeping arbeitete tadellos. Das Frühstück setzte Maßstäbe: großes Buffet und täglich ein Glas Sekt; an meinem Geburtstag überraschten Simona und ihr Team mit Kuchen und einem kleinen Ständchen – eine wunderbare Geste. Besonderer Dank somit an Simona, Kumara und Daniel sowie Concierge Vasile, der kurzfristig Tickets für das George-Enescu-Festival im gegenüberliegenden Athenaeum organisierte. Preislich eher im oberen Segment, für Qualität und Lage jedoch absolut angemessen. Potential nach oben: ein late Check-Out wäre super gewesen, da unser Flug am frühen Abend startete. Hier wäre mehr Flexibilität nett gewesen.

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8

Jason William

Jul 15, 2024

·

Stayed 6 nights

The hotel was very nice. The surrounding area is run down.

10

Dan

Aug 11, 2025

·

Stayed 2 nights

Excellent location right downtown Bucharest. Amazing food, walkable area, super safe.

10

Jacqueline

Nov 8, 2025

·

Stayed 1 night

I didn’t stay this time but couldn’t cancel my booking. It is a great hotel in the centre of Bucharest, but 45 minutes from the airport

10

Louis

Oct 22, 2025

·

Stayed 1 night

The hotel is conveniently situated in the city center, just a short walk from the historic old city. It offers clean, modern, and even luxurious accommodations.

10

Esther

Jun 19, 2025

·

Stayed 1 night

Excellent location for shopping, dining, concerts and other touristic landmarks

10

Brenda Kaye

Oct 10, 2025

·

Stayed 3 nights

Great location for restaurants!

8

steven

Oct 21, 2025

·

Stayed 1 night

Centrally located with great dining options

10

Edward

Jul 15, 2025

·

Stayed 1 night

Centrally located clean and beautiful

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Dining

Breakfast is frequently described as excellent and varied, with quality on‑site venues and prompt room service. Downsides include occasional venue closures, slower or inattentive breakfast/bar service, reduced breakfast selection versus past stays, and limited gluten‑free/vegan options.

Related guest reviews

10

Joshua

Jan 18, 2024

·

Stayed 1 night

From the early checkin to attentive staff, to the beautiful interior, this hotel is 5 star material. I couldn't be more pleased with my stay here and the rates were excellent. The only issues were the shower pressure was a little low and the room temperature was warm and couldn't be lowered. The pool was wonderful and the included breakfast is superlative and lovely. Overall, a wonderful classy, elegant hotel in a great location.

10

Lisa

Jul 13, 2023

·

Stayed 5 nights

We wanted to say a special "Thank You" to Alexei at the Front Desk who first greeted us and was always there to answer any questions we had (which was a lot as Americans!). Thank you also to these fine folks at The English Pub Bar: Andrei, Daniela, Stefan (possibly Stefon) and Emna who provided great tips & spent time talking with us!!!! You have a fantastic team there. Top notch experience and plan to return.....not soon enough for us though!

10

Mariana

Nov 29, 2025

·

Stayed 2 nights

O hotel é muito bonito, com excelente localização. Tem café, um bar e restaurante; todos muito bons. O café da manhã é excelente, tem bastante variedade e comidas de qualidade. O quarto é espaçoso e confortável. O atendimento na recepção foi muito bom. Ajudaram-nos com reserva de restaurantes, foram bem atenciosos. Só achei o serviço do bar e do restaurante no café da manhã ruins. Ambos sempre muito cheios, demorava para nos atenderem. No segundo dia de manhã pedi um café três vezes a três pessoas diferentes e não me entregaram. Tive que tomar na rua depois. Não sei se estão com pouco staff para essa época do ano, que está bem cheia, mas não me pareceu estar à altura do hotel.

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10

Thomas

Sep 14, 2025

·

Stayed 4 nights

Wir waren Anfang September hier zu Gast und begeistert vom gelungenen Mix aus Belle-Époque-Charme und modernem Komfort. Die Lage an der Calea Victoriei ist unschlagbar – Athenaeum und Königspalast sind nur Schritte entfernt. Unser Zimmer war ruhig, makellos sauber und sehr bequem; das Housekeeping arbeitete tadellos. Das Frühstück setzte Maßstäbe: großes Buffet und täglich ein Glas Sekt; an meinem Geburtstag überraschten Simona und ihr Team mit Kuchen und einem kleinen Ständchen – eine wunderbare Geste. Besonderer Dank somit an Simona, Kumara und Daniel sowie Concierge Vasile, der kurzfristig Tickets für das George-Enescu-Festival im gegenüberliegenden Athenaeum organisierte. Preislich eher im oberen Segment, für Qualität und Lage jedoch absolut angemessen. Potential nach oben: ein late Check-Out wäre super gewesen, da unser Flug am frühen Abend startete. Hier wäre mehr Flexibilität nett gewesen.

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10

Andreia

Dec 19, 2025

·

Stayed 1 night

Missing more options gluten free and vegan

8

Barbara

Sep 14, 2025

·

Stayed 5 nights

Schone kamer, eten was wel minder indrukwekkend

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10

Fayrooze

Dec 10, 2025

·

Stayed 4 nights

Spotless room and stunning hotel. Service was 100%. We used room service which was very prompt and housekeeping were quick to help with anything. Reception was extremely helpful and the spa staff very accomodating. Jorj restaurant service 11/10 but for the price food could step up a level

8

Daniel

Jul 31, 2025

·

Stayed 3 nights

This is a newly renovated facility with clean and modern rooms and a very customer-focused staff. It is right downtown in Bucharest. The area is dirty, and the infrastructure falls short of the standards expected of an EU capital. We stayed in the same hotel last year. The breakfast was outstanding. This year, I would rate it as good - the offer has decreased significantly. It is on par with a four-star hotel in Western Europe. If you rent a car or drive your own, please be aware that the hotel's parking is three times more expensive than the public parking lots located in the immediate vicinity. We are Expedia Platinum members. We inquired about a free upgrade, but although better rooms were available, the staff at reception were not aware of it. So we didn't get an upgrade.

10

Fern Ellen

Dec 1, 2025

·

Stayed 2 nights

I stayed for two nights and had such a great experience at the hotel. Nothing was too much trouble, staff were extremely attentive, service was outstanding in all areas; reception, concierge, the pool and spa, the restaurant staff, and the room cleaning staff. The hotel itself was very clean and the rooms were very tasteful with everything you could need. The pool and spa facilities were also very enjoyable. The breakfast was delicious with such a huge variety of options. I would definitely stay here again.

10

Philippe

Aug 19, 2023

·

Stayed 4 nights

Excellent hôtel la suite Carol 1er bien agencée spacieuse insonorisée belles décorations, agréable endroit grand confort général Seul point négatif le restaurant Roberto en tant que client de l’hôtel attendre 15min sans que personne ne vienne à nous être snobé très mauvaise expérience et grand manque de professionnalisme Le reste très satisfait je reviendrai avec plaisir

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InterContinental Athenee Palace Bucharest by IHG.ec-9g4sk8{display:inline-block;width:var(--layout-spacing-s200);}

Amenities

Property description

Guest reviews

Superb

What guests think

Location

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about InterContinental Athenee Palace Bucharest by IHG

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InterContinental Athenee Palace Bucharest by IHG