Name: Courtyard Hartford Cromwell
Address: Four Sebethe Drive, Cromwell, Connecticut, United States of America, Cromwell, Connecticut, US
Price range: US$184–US$490 per night
Rating: 8.8

What guests think

At Courtyard Hartford Cromwell, travelers frequently praise the friendly, accommodating staff, convenient highway-access location, and generally clean, comfortable rooms, while noting ongoing or recent renovations, some dated features, and occasional maintenance, housekeeping, or noise issues that impact consistency.

Many appreciate ample parking, a pleasant courtyard, and an on-site Bistro, pool, and gym. Common drawbacks include no complimentary breakfast, limited or pricey dining, and intermittent service slowdowns at busy times. Overall, this is a convenient, business-friendly stay with widely praised service and variable hardware.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

On-site Bistro, pool, and gym are appreciated, with ample parking and a pleasant courtyard noted by several guests. Ongoing renovations caused occasional disruption, and one review cited inadequate parking.

Related guest reviews

8

Timothy Lee

21 Feb 2025

·

Stayed 2 nights

Always really great staff here that go above and beyond to assist and chat. The rest of the hotel is decent, getting a bit worn though. Plenty of free parking, and several dining options within a few minutes walk.

10

Kathleen

28 May 2024

·

Stayed 1 night

This hotel is very clean, quiet and comfortable. The landscaping is lovely and inviting. I enjoyed reading in the courtyard. The Bistro offered some nice food choices.

10

Terri

1 May 2023

·

Stayed 1 night

As i pulled into the Marriott, everything was very neat and well maintained. Checking in was a snap and the front desk staff was very pleasant and accomatading. The room was clean, had all the amenities as listed on the website. Need was very comfortable. I will definetly visit her again when in the area.

10

Josee

13 Dec 2022

·

Stayed 1 night

We loved the little bristro. You don't have to go anywhere to have a meal. That's great

10

Craig

13 Feb 2024

·

Stayed 1 night

The staff was super friendly from being to end ! The food at the restaurant was very good but the drinks were even better!!! The property is conveniently located near the highway and other eatong optikns are in very close proximity.

10

Chris

24 Mar 2025

·

Stayed 1 night

Great room and bistro setup.

10

Amanda

25 Apr 2025

·

Stayed 1 night

Very quiet and clean. Enjoyed the pool

4

Ann

15 Sept 2024

·

Stayed 1 night

Inadequate parking, no coffee in lobby, no breakfast, no water glasses in room, noisy if room abuts the courtyard area, revelers partying in courtyard to 4AM. Room was clean, location convenient, staff friendly, but TERRIBLE amenities

8

Traci

9 Aug 2025

·

Stayed 3 nights

They had lots of construction going on, I bet it’ll be new and fresh soon. Just being in first floor right outside the general area was a bit noisy at times. Great location and nice front desk team, lots of parking and stuff around that area.

10

Deborah

8 May 2024

·

Stayed 1 night

Loved the pool and gym hrs!!!!

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Cleanliness

Many guests found rooms clean, but recurring issues include odors (smoke or chemical), dust, hair in showers, stained carpets, and occasional mildew or rust. Housekeeping was sometimes inconsistent or on-request only.

Related guest reviews

6

angel

19 Nov 2024

·

Stayed 1 night

Honestly the towels could have been replenished as they were scented with a strange musky scent and had a lot of dust to them. Also the shower head smelled strongly of rust making the water smell like heavy metals, I believe all rooms should be vacuumed and towels replenished daily,

4

Valerie

7 Oct 2024

·

Stayed 3 nights

They should mention that nothing will be cleaned in your room, unless you specifically ask for it.

4

Brian

23 Mar 2025

·

Stayed 1 night

There was hair all on shower

6

Ashay

28 Jun 2025

·

Stayed 1 night

Smelled of smoke in the lobby. Could use an upgrade to the lobby and hallways to guest rooms.

8

Jessica

21 Nov 2023

·

Stayed 1 night

Everything went smooth at checkin. The cleanliness could have been better.

6

Varda

1 Jan 2024

·

Stayed 1 night

Our room stank of cigarettes!!! It was very unpleasant.

10

Ruth

14 Nov 2025

·

Stayed 2 nights

Clean, good service

4

Angella

8 Jul 2024

·

Can’t believe this is a Marriott hotel. I have traveled to over 70 countries and stayed at many Marriott hotels over the years. This hotel is the absolute worst one I’ve ever stayed at. Rating 2 stars because I was given a refund. The front desk was not friendly or ever available when I tried to call 6X. I specifically asked for a room with a lot of sunlight since I have terrible allergies to dust and mildew/mold. Sunlight really makes a difference for my allergies. I was given a really dark room with a bathroom that was covered in mildew and mold. I didn’t get any sleep from the horrible smell and itchy eyes/skin. Someone from the hotel staff claimed the black stains in the toilet and shower were from hard water. Hard water definitely does not cause black stains and the gag-worthy smell. Definitely do not recommend this hotel.

4

Brianna

6 Aug 2024

·

Stayed 2 nights

House keeping never came during our two day stay. There was a non identifying broken door that slammed on my boyfriend’s hand and he ended up getting a 2 inch laceration on his finger receiving 4 stitches. There was a faulty fan in the basement that was smoking burning plastic and at 4 AM the fire alarm was triggered and the fire department did not come for 45 minutes.

6

Trudie

23 Jul 2025

·

Stayed 1 night

We stayed while the property was being renovated, so the property wasn’t at its best. The restaurant wasn’t open, so they gave us a free breakfast, which was nice of them. The room and bathroom were clean but the bathroom plumbing was noisy and showed signs of rust. The hall carpets were stained. I’m sure if we came back in a few months it would be much different

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Rooms

Rooms are often spacious and comfortable, but several reviews mention dated furnishings, loud A/C, plumbing problems, and uncomfortable sofa beds or pillows. Some guests experienced noise from nearby function areas or the courtyard.

Related guest reviews

6

Patricia

20 Aug 2025

·

Stayed 1 night

Conveniently located, nice-sized room. The A/C was too high and could not be lowered. More hand soap was needed in the bathroom. This was especially annoying because they provided only a tiny piece of soap in the shower, and that was it.

2

Juanita

10 Aug 2025

·

Stayed 1 night

I just go off the road trip got to the hotel at 9pm explained that to the front desk. Why would you give me a room directly next to a loud party meeting room the music was soooo loud until 11pm at nighyb

8

Patrick

17 Nov 2023

·

Stayed 2 nights

The toilet in room 336 squealed in a high pitch for quite a long time after being flushed. Not so great, especially in the middle of the night. Our room was clean, but in some of the walkways and public spaces, the floors were stained and dirty. We have stayed here previously and not had these problems. We especially enjoyed the woman and man who cook and serve in the Bistro. Very friendly and very good food!

8

marci

11 Sept 2025

·

Stayed 1 night

The front desk and breakfast staff were excellent! Friendly, helpful and caring. The breakfast was hearty and delicious. The only negative was that the mattress on the pull out couch was pretty terrible.

10

Rita

5 Sept 2024

·

Stayed 1 night

Attractive modern property with large rooms.

4

Lynnly

24 Jan 2024

·

Stayed 2 nights

The hotel needs to be updated. The furniture is from 1970. Our bed was awful. The springs are coming the the mattress. I think the pillows are from 1970 too, flat. We did not get a restful sleep either night.

10

Maria

19 Jun 2025

·

Stayed 1 night

Comfortable clean efficient. Spacious room compared to most hotels. friendly staff. Met all expectations and would stay here again.

4

Ann

15 Sept 2024

·

Stayed 1 night

Inadequate parking, no coffee in lobby, no breakfast, no water glasses in room, noisy if room abuts the courtyard area, revelers partying in courtyard to 4AM. Room was clean, location convenient, staff friendly, but TERRIBLE amenities

6

Michael

14 Jun 2024

·

Stayed 1 night

Everything was good except the shower. Iy was hard to turn on and my wife had a cold shower at 7PM when we arrived. I think the plumbing needs to be updated.

8

Jeff

27 Nov 2023

·

Stayed 1 night

Staff was great. Rooms feel like they're in need of upgrades. Shower head didn't work that well, some fixtures were starting to rust/chip, one lamp was flickering etc. Good location and layout, comfortable bed.

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Service

Service is widely praised as friendly, helpful, and accommodating, with multiple shout-outs to front-desk staff. Downsides include slow or understaffed check-in at busy times and a few reports of unhelpful responses or reservation/charge issues.

Related guest reviews

10

Robert

25 Sept 2025

·

Stayed 1 night

Great location and friendly and helpful staff.

6

Dawn

8 Sept 2024

·

Stayed 1 night

This is a fairly typical hotel, nothing too exciting. However, check in was at 3, and of course there was a line (3 weddings using the same hotel for arrangements). Extremely slow check in with only one staff working, and was told the room may not be ready yet. Add in that at checkout (which we did an hour early to avoid lines), there was one staff working and a ridiculously long line. The staff were very friendly, especially the woman on the night shift, but they were clearly understaffed.

2

Teresa

17 Jul 2024

·

Stayed 1 night

The hotel informed me as I tried to check in at 7 pm that they had cancellled my reservation and that they had sent an email. Sure enough there was an email- sent at 5:30 pm on check in day. No suggestion of any other place to stay even though there’s a sister property right up the road

8

Catherine

7 Mar 2025

·

Stayed 1 night

Thank you Laura for the warm welcome when I came in. Its' really nice to be recognized as someone that has stayed in the hotel in the past. The staff is friendly and location is great. I'll be back again I'm sure.

10

Rita

31 Aug 2024

·

Stayed 1 night

Great staff. Front desk is top notch!

2

Chris

15 Mar 2025

·

Stayed 1 night

Horrible chemical fragrance in the room. Could not stay. Person working was unhelpful and dismissive of my concern. I was at the property for 15 minutes before needing to book another hotel. Don’t recommend.

10

Dina

18 Nov 2023

·

Stayed 2 nights

The staff at this property was by FAR the best of any property I have ever stayed in. Everyone was pleasant and and helpful. Ivan in particular, took great care of me when my Uber Eats order was delayed and then ultimately cancelled because they could not find a driver. The manager of this property should be quite proud of the entire staff.

10

Alexander

17 Jun 2024

·

Stayed 1 night

Excellent welcome from Jack at the front desk!

10

Nicholas

9 Dec 2025

·

Stayed 3 nights

Staff was very friendly and accommodating will definitely be staying again

10

Karen

24 Jun 2024

·

Stayed 2 nights

The staff were all amazing, so friendly and helpful.

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Location

Location is convenient with easy highway access and nearby restaurants and shops. Some guests also noted a quiet setting.

Related guest reviews

10

Robert

25 Sept 2025

·

Stayed 1 night

Great location and friendly and helpful staff.

10

Nancy

6 Mar 2023

·

Stayed 1 night

Staff were very pleasant to work with. Room was clean. Liked the location... close to restaurants and close to all highways.

8

Carlos

28 Nov 2024

·

Stayed 5 nights

The rooms are ample and it is conviniently located near the office that I need to visit.

10

Tabitha Sue

1 Apr 2023

·

Stayed 5 nights

Very accessible property

10

Natalie

20 Apr 2025

·

Stayed 1 night

Great location!

10

MICHELLE

9 May 2024

·

Stayed 2 nights

We had a great stay. There is a chilis in the parking lot, a starbucks a 2 minute walk away.

10

Anthony

8 May 2024

·

Stayed 1 night

Its so close to different shops

8

Ian T

16 Dec 2024

·

Stayed 2 nights

Very nice, centrally located, clean and reasonable priced.

8

Catherine

1 Nov 2025

·

Stayed 1 night

Very nice staff and good location. Super easy highway access and nearby places to eat.

10

Josephine

20 Jan 2024

·

Stayed 1 night

The hotel itself is very clean staff are friendly and accommodating our hotel room is very clean and bathroom, and this place is very accessible to everything. Would love to come back and stay at Mariott Courtyard Hotel in Cromwell Connecticut

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Dining

The on-site Bistro and breakfast were enjoyed by several guests, and drinks received compliments. Common complaints were no complimentary breakfast, limited menu, and high prices for coffee and snacks.

Related guest reviews

10

Timothy

25 May 2023

·

Stayed 1 night

This is a really decent hotel for the price. The parking is well kept and easy to move around in. The check in person was quick and efficient and nice. The bistro prices are okay. The breakfast item was tasty. The hotel is quite big. It took a bit to get to my room. Room 135 for the most part is pretty updated. There are a few items that are little out of date. Everything is spacious. The bathroom is very modern, though the toilet seat is a little loose. The sink isn't very powerful.

6

Andrea

8 Dec 2022

·

Stayed 19,333 nights

Convenient location, friendly staff. Room wasn't cleaned well, there's a lot of dust and the toilet was difficult to flush. The shower was so hot it was difficult to use. Nice place to get a coffee or snack.

8

marci

11 Sept 2025

·

Stayed 1 night

The front desk and breakfast staff were excellent! Friendly, helpful and caring. The breakfast was hearty and delicious. The only negative was that the mattress on the pull out couch was pretty terrible.

10

Tina

31 Dec 2022

·

Stayed 3 nights

The hotel was great. Nice, comfortable, clean, with convenient restaurants on site. Some of the staff were a bit grumpy, but for the most part everything was good. The menu in the restaurant didn’t have a lot of different options so to eat there every evening was a challenging to find somewhere different to eat. Over all I very much enjoyed my stay

10

Josee

13 Dec 2022

·

Stayed 1 night

We loved the little bristro. You don't have to go anywhere to have a meal. That's great

10

Craig

13 Feb 2024

·

Stayed 1 night

The staff was super friendly from being to end ! The food at the restaurant was very good but the drinks were even better!!! The property is conveniently located near the highway and other eatong optikns are in very close proximity.

6

Sherry

3 Apr 2024

·

Stayed 6 nights

I didn't like that you had no breakfast options other than paying for high price items. Continental breakfast would have been great. Staff were very nice.

6

Linda

17 Sept 2024

·

Stayed 1 night

For the rates charged the hotel should be kept up to date and remodeled. Also $5 for a muffin and $4 for a soda is outrageous

6

Francis

3 Jan 2025

·

Stayed 1 night

No complimentary coffee station? 5.00 for a Starbucks regular?

6

Trudie

23 Jul 2025

·

Stayed 1 night

We stayed while the property was being renovated, so the property wasn’t at its best. The restaurant wasn’t open, so they gave us a free breakfast, which was nice of them. The room and bathroom were clean but the bathroom plumbing was noisy and showed signs of rust. The hall carpets were stained. I’m sure if we came back in a few months it would be much different

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$160
February	US$164
March	US$189
April	US$180
May	US$249
June	US$352
July	US$221
August	US$194
September	US$199
October	US$224
November	US$182
December	US$146

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $213	18 $389	19 $276
20 $195	21 $226	22 $298	23 $280	24 $215	25 $395	26
27 $184	28 $227	29 $279	30 $257

Su	Mo	Tu	We	Th	Fr	Sa
				1 $225	2 $358	3 $490
4 $194	5 $203	6 $307	7	8 $225	9 $434	10 $328
11 $225	12 $203	13 $281	14 $271	15 $273	16	17
18 $184	19 $216	20 $281	21 $249	22 $215	23 $339	24 $364
25 $184	26 $212	27 $256	28 $215	29 $205	30	31 $266

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Room, 2 Queen Beds, Accessible Bathtub

Room, 2 Queen Beds, Roll-In Shower

Room, 1 King Bed, Hearing Accessible (Accessible Bathtub)

Room, 1 King Bed, Roll-In Shower

Room, 2 Queen Beds, Hearing Accessible

Room, 1 King Bed with Sofa Bed, Hearing Accessible

Room, 1 King Bed

Room, 1 King Bed with Sofa Bed

Room, 1 King Bed, Accessible Bathtub

Room, 2 Queen Beds

Suite, 1 Bedroom

Room, 1 King Bed, Hearing Accessible

Guest reviews

Fabulous

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Courtyard Hartford Cromwell

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Prices for upcoming dates