Is parking available at the hotel?

Parking is available on-site, but it is limited. The cost for uncovered self-parking is USD 3.00 per day. Reservations are not required.

What type of breakfast is offered?

A complimentary buffet breakfast is served daily, providing a satisfying start to the day.

What are the check-in and check-out times?

Check-in time is at 3:00 PM, and check-out time is at 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features does the hotel offer?

The hotel has limited wheelchair-accessible facilities, including step-free entrances and accessible public areas. However, specific details about room accessibility are not provided.

Where is the hotel located in relation to local attractions?

The hotel is situated in Cromwell, approximately 1.7 km (1.1 miles) from Cromwell Commons Shopping Center and within a 15-minute drive of Connecticut Convention Center. Other nearby attractions include Smith Park (3.1 miles) and Webster Square Shopping Center (3.6 miles).

Does the hotel have a swimming pool?

Yes, the hotel features an indoor swimming pool, which is available for guests to enjoy.

SpringHill Suites Hartford Cromwell

Average nightly price at SpringHill Suites by Marriott Hartford Cromwell by month, last 12 months (USD)
Month	Average price
January	US$138
February	US$156
March	US$167
April	US$171
May	US$218
June	US$278
July	US$269
August	US$200
September	US$220
October	US$197
November	US$163
December	US$131

What guests think

At SpringHill Suites by Marriott Hartford Cromwell, guests frequently highlight spacious, modern rooms and friendly front-desk service, while feedback on breakfast, housekeeping consistency, and parking policies varies, leading to mixed impressions that depend on expectations and timing.

Many appreciate the hotel's overall cleanliness and a convenient base for Wesleyan and nearby dining. Others note traffic or hallway noise, occasional maintenance issues (AC, TVs, shower heads), and mixed pool conditions. This property tends to suit practical stays where location matters more than flawless amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

There is a pool and a fitness center, but pool conditions are mixed and towels sometimes run out. Parking carries a small nightly fee and can be inconvenient, and the bar's hours appear inconsistent.

Related guest reviews

10

Elsie

5 Jul 2024

·

Stayed 2 nights

I really love it it was great we all enjoy grandkids we’re happy at swimming pool I enjoy the bar such an amazing gentleman name Bob really recommended

8

Melissa

21 Feb 2025

·

Stayed 1 night

Hotel was modern, clean and comfortable. Keep in mind this is along a very busy road, so there is some associated noise. Someone had turned the pool temperature up to be warmer than a hot tub. Not very pleasant for swimming. Breakfast was basic continental options, but decent.

6

Tasha

17 Feb 2025

·

Stayed 1 night

While the room was clean the bed was very uncomfortable and worn - when I sat on it I sunk in. The pillows were also uncomfortable - either too hard or too soft. The minisplit only had heat or cool, no auto and it didn't work very well. I was also very disappointed with the pool, the water looked so gross I opted to not use it. I'm not sure how this hotel has the rating it does.

8

Doris

4 Mar 2023

·

Stayed 1 night

This property is well located for a single overstay for business. There is a full breakfast and the rooms are sparkling clean. A mini mart and if you load an app such as door dash you can have almost anything delivered, the CVS is next door. There is a gym and pool although I did not use it. The staff is friendly. Note the room has a microwave and other amenities like iron board for those on the go. Staff is friendly.

8

Cindy

11 Aug 2024

·

Stayed 1 night

Check in was easy, room was clean, breakfast was sufficient. But a fee for parking??? Really??? I hate it when companies nickel and dime you to death. In Cromwell,CT? Where there are no issues about parking at all? Just awful.

10

Danielle

19 Sept 2025

·

Stayed 5 nights

Room was spacious and open especially the bathroom. There were enough incandescent light but it was just still dark. Daily parking fee was a turn off especially when the surrounding parking areas were unmaneauvarable and narrow. Breakfast was mediocre. They may want to change up the daily sausage patties and wet eggs.

8

Bouzid

5 Aug 2024

·

Stayed 1 night

Nice staff Very clean, but the pool was not People are very nice

10

Lucien

6 Jan 2026

·

Stayed 6 nights

Pool was nice. Breakfast was good.

8

Sandy

13 May 2025

·

Stayed 5 nights

The hotel was nice. The staff was beyond friendly, it was clean and modern. Although the breakfast wasn’t that great, The breakfast lady that was there during the week was so sweet. I didn’t get her name but she was adorable. They need more variety at breakfast. It was no fruit and the same thing every morning. They also need new waffle machines as well. I was charged for an extra night but my son caught it. If he wasn’t there I would have over paid. But the staff corrected it promptly. Last is Having to pay $3.00 a night for parking didn’t make since to me because it’s not a parking garage or a gated parking area. I just didn’t understand that. Would I stay again? Yes because of the customer service and good customer service don’t come easy these days.

6

Joanne

4 Jun 2024

·

Stayed 4 nights

This hotel stay was OK. Front desk staff was very friendly and accommodating. We were traveling for a funeral. Non-down pillows were brought up to our room, when requested. We stayed over Memorial Day weekend so the hotel was full. Breakfast was fair, but poorly maintained. Had to go to front desk several times during our stay to ask for more coffee, juice, plates, etc. Milk that was out had spoiled - unfortunately discovered after taking a large drink of it! Same breakfast every morning. No variety. Front door kept getting stuck; it wouldn't slide completely open. Bar was not opened during advertised hours. Room only cleaned every 3rd day, which I guess is now the norm since COVID. Fresh towels were delivered to our room when requested. Gym/pool area didn't have any clean towels. Quiet room, comfortable bed, nice shower and shampoo/conditioner/bodywash dispensers in shower. Hotel stay was OK, just expected a little nicer stay at a Marriott.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Many reviews praise very clean rooms and common areas. However, housekeeping is inconsistent, with some stays missing service or noticing dust, odors, or pests.

Related guest reviews

10

Rechelle

3 Sept 2025

·

Stayed 1 night

Excellent service, huge room, super clean

6

Gina

14 Oct 2025

·

Stayed 2 nights

The front desk staff were extremely helpful. Housekeeping was non-existent. Nobody ever came to clean up our rooms. They only focused on cleaning rooms of people who were checking out. I had to keep calling the front desk for towels/washcloths which took about 3-4 times before I just decided to go downstairs. It was the front desk staff who had to go find me more towels herself. It was a shame because the rooms were so spacious and clean.

10

Kenneth

11 Feb 2025

·

Stayed 1 night

Very clean and comfortable, spacious room and bath

8

kathleen

25 Sept 2025

·

Stayed 2 nights

I didn't like the fact they didn't clean our room

4

griffin

20 May 2024

·

Stayed 4 nights

1 med qas missing a fitted sheet the entire stay, 1 bed had old chocolate ice-cream with sprinkles dried to the head board, bathroom had black ants everywhere, floors werent vaccumed lpts of crumbs clothing strings. No extra bedding for trundle bed, we asked multiple times for. Trash was never taken out until a nice gentlemam working night shift apologized for everything brought us extra bedding and took the trash. No bathtub to bath toddlers either was a big disappointment we had to drive an hour to family to bathe our kids. Wont stay here again.

4

Katherine

28 Apr 2024

·

Stayed 2 nights

We checked into a room that we had confirmed in our reservation had 5 guests. Only 2 bath towels and one washcloth in the room. Room was dusty and dirty. While there asked for extra bedding a pillows for pull out was told they are out of pillows and would try and find bedding. There was 2 private parties each night that the hotel staff cared for about than anyone else. Parties were loud kids all through hallways running. Kids on patio throwing the lava rocks from out of fire pit. I pointed out to hotel staff and they told me to move my car if I had an issue because they wouldn’t say anything to the private party. 1am to 4am guests running our halls and slamming doors. Also our room door was extremely hard to open and we were in an ada room.

4

Chris

19 May 2023

·

Stayed 1 night

The staff was Phenomenal!!! That's where it ended. Cockroach crawling in the shower, breakfast ending at 9 am?, 3 am two gentlemen having a conversation in the bathroom at a normal level and I can hear every word, old tea bag sitting in rotting water in the coffee maker, trucks at night purposely jack braking down the hill (get the town to put out an ordinance).

10

Djair

15 Nov 2025

·

Stayed 2 nights

Clean, beautiful, organized, and with a very friendly and polite staff. Perfect!!

10

Evelyn

22 Jun 2025

·

Stayed 2 nights

was very clean

6

Dominique

31 Jan 2025

·

Stayed 2 nights

Room was not fully clean. Had to change rooms due to uncleanliness. Horrible smell on one floor.

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are spacious and modern with useful layouts and seating areas. Some guests report maintenance and comfort issues (AC noise, outlets, TV/Wi-Fi, shower hardware) and noise from thin walls or the nearby road.

Related guest reviews

10

James

28 Jul 2025

·

Stayed 1 night

Shower was nice, had mini fridge, couch, and desk area, bed clean

8

Charlie

15 Aug 2025

·

Stayed 1 night

Location is good, parking is terrible, all parking is away from the main entrance or simply behind, or back side of entrance's main lobby, walls are thin, so you hear everything. Drive way into Hotel is very confusing ,

6

Tasha

17 Feb 2025

·

Stayed 1 night

While the room was clean the bed was very uncomfortable and worn - when I sat on it I sunk in. The pillows were also uncomfortable - either too hard or too soft. The minisplit only had heat or cool, no auto and it didn't work very well. I was also very disappointed with the pool, the water looked so gross I opted to not use it. I'm not sure how this hotel has the rating it does.

10

Melissa

28 May 2025

·

Stayed 1 night

Large rooms with all the amenities we needed.

8

Linda

3 Dec 2024

·

Stayed 3 nights

Room needs more outlets, two by each bed, not just by one bed.

8

Reid

13 Nov 2023

·

Stayed 1 night

Perfectly fine hotel, nothing special but no major disappointments. A couple of stains on hallway carpets, breakfast was included but not great. Only fruit available was apples, would have appreciated more variety. I'm tall and the shower head was nice and high which is great, but the shower stream was wonky so that was disappointing.

2

Travis

13 Jun 2023

·

Stayed 1 night

Worst experience ever. No working outlets. No working tv. No working internet. No working fridge. No chair at desk. Missed my meeting because when I finally got the power working it tripped in the middle of a zoom meeting. 10/10 worst stay in a while. I pay good money for these things. Staff was nice though.

10

Renee

21 Jul 2025

·

Stayed 1 night

Rooms are very spacious and comfortable. Staff is great...very accommodating and helpful.

8

Joan

4 Nov 2024

·

Stayed 1 night

Only issue was being able to watch the TV it dropped your show constantly and was difficult to operate the menu options it kept you on advertising or hotel menu..It was bad and annoying

10

Kingsley

21 Aug 2025

·

Stayed 6 nights

It was a good stay, the internet connectivity was just terrible. Aside that, everything was good.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Front-desk staff are widely described as friendly, welcoming, and accommodating. Lapses include missed housekeeping requests and occasional billing or reservation problems, plus some curt or slow breakfast service.

Related guest reviews

10

Mohamed

11 Apr 2023

·

Stayed 1 night

Leah at the front desk is fantastic!! Super friendly and welcoming. The hotel is beautiful!! Everything is so updated. The room is one of the nicest rooms we’ve stayed in in a long time. Modern fixtures, comfortable beds, and very spacious. Love this hotel!

4

Lois

14 Jul 2025

·

Stayed 9 nights

Several items broken in the room. I was charged $2700 out of my account for a Jill of $1380. They keep taking money out of my account. First it was $1250, then $900, then $250, and finally $310. I spoke to the manager with no resolution.

2

Steven

15 May 2025

·

Stayed 1 night

When I arrived they informed me that my reservation had been canceled because they were sold out! I asked how that was possible when I booked it over a month ago. They informed me than can cancel reservations through 3rd party companies, like Expedia. I was stunned! Avoid this hotel at all costs!!!

6

Gina

14 Oct 2025

·

Stayed 2 nights

The front desk staff were extremely helpful. Housekeeping was non-existent. Nobody ever came to clean up our rooms. They only focused on cleaning rooms of people who were checking out. I had to keep calling the front desk for towels/washcloths which took about 3-4 times before I just decided to go downstairs. It was the front desk staff who had to go find me more towels herself. It was a shame because the rooms were so spacious and clean.

8

Taryn

2 Nov 2025

·

Stayed 1 night

LARGE, clean room. Extremely friendly service throughout the entire hotel.

8

Beth

8 Aug 2023

·

Stayed 2 nights

Alexandria at front desk was terrific. Helpful, kind and got us in a room right away after being scammed on VRBO. She was a blessing during a trying time. The property is clean, rooms are spacious and breakfast provided was a bonus. Would stay again.

10

Bridget

23 Jul 2024

·

Stayed 1 night

Hotel was very nice and seemed well maintained. Breakfast was decent. Hotel staff were very friendly and professional. When we arrived at the hotel, they didn’t have the room we booked available. They immediately worked to make arrangements that would work to accommodate our needs. We would definitely stay there again.

10

Robert

23 Sept 2024

·

Stayed 2 nights

Friendly staff. Very attentive to our requests. Neat and clean facilities.

10

Jeffrey

19 May 2025

·

Stayed 3 nights

Had a great stay. Wonderful staff.

10

Rebecca

2 Sept 2025

·

Stayed 7 nights

Very clean, very peaceful. Front Desk person Annie was so welcoming, warm, and friendly. The only thing I would improve on is perhaps more breakfast options.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Convenient for Cromwell/Middletown and Wesleyan, near restaurants and highways. Some mention traffic noise and a confusing driveway/entrance.

Related guest reviews

8

Melissa

21 Feb 2025

·

Stayed 1 night

Hotel was modern, clean and comfortable. Keep in mind this is along a very busy road, so there is some associated noise. Someone had turned the pool temperature up to be warmer than a hot tub. Not very pleasant for swimming. Breakfast was basic continental options, but decent.

8

Charlie

15 Aug 2025

·

Stayed 1 night

Location is good, parking is terrible, all parking is away from the main entrance or simply behind, or back side of entrance's main lobby, walls are thin, so you hear everything. Drive way into Hotel is very confusing ,

8

Edward

30 May 2025

·

Stayed 2 nights

Good place to stay in Cromwell

10

Maria

10 Nov 2023

·

Stayed 1 night

Located in a great location for visiting family.

10

Stephanie

24 Nov 2024

·

Stayed 3 nights

It was in a very convenient area, local stores and restaurants. Very quiet and clean. Staff was friendly and room was decently size:

10

Shanay N.

29 Jan 2024

·

Stayed 1 night

I have stayed at this property in the past and it didn’t disappoint then nor did it disappoint this time. The room amenities were worth it. The accessibility to things in the area are worth it as well.

8

Patricia

15 May 2023

·

Stayed 1 night

The hotel was clean and in a good location. It met our needs for a one -night stay in the area.

10

Veronica

26 May 2023

·

Stayed 3 nights

Convenient location and comfortable stay.

10

Joseph

26 Nov 2023

·

Stayed 1 night

Nicevplace for an overnight stay... Wide variety of restaurants in downtown Middletown...3 miles away.

10

Milagro

13 Apr 2025

·

Stayed 1 night

Very big rooms nice and clean. Close to many places to eat and shop

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast feedback is inconsistent: some found it good, while others reported limited variety, lukewarm items, and slow or missed replenishment with staples running out.

Related guest reviews

10

Nicholas

14 Nov 2025

·

Stayed 3 nights

Everything was great. Breakfast was just OK not the best but doable.

8

Maria

25 Dec 2024

·

Stayed 1 night

Very clean new hotel. Big rooms. Nice shower. I would have given it 5 stars but we were starving in the morning and they were out of eggs, sausage, bread( any bread product) and coffee when we came downstairs at 8 am. Parking charge was kinda interesting too. It’s Cromwell, parking is abundant.

6

Maria

28 Dec 2025

·

Stayed 1 night

Room is newer but seems very budget. Coffee in room was undrinkable. I think because there was old water in the coffee maker. There was only one coffee cup, but two of us. Breakfast in the lobby was awful. This is our second stay at this hotel, but I think we ll try another hotel.

10

Danielle

19 Sept 2025

·

Stayed 5 nights

Room was spacious and open especially the bathroom. There were enough incandescent light but it was just still dark. Daily parking fee was a turn off especially when the surrounding parking areas were unmaneauvarable and narrow. Breakfast was mediocre. They may want to change up the daily sausage patties and wet eggs.

10

Lucien

6 Jan 2026

·

Stayed 6 nights

Pool was nice. Breakfast was good.

8

Sandy

13 May 2025

·

Stayed 5 nights

The hotel was nice. The staff was beyond friendly, it was clean and modern. Although the breakfast wasn’t that great, The breakfast lady that was there during the week was so sweet. I didn’t get her name but she was adorable. They need more variety at breakfast. It was no fruit and the same thing every morning. They also need new waffle machines as well. I was charged for an extra night but my son caught it. If he wasn’t there I would have over paid. But the staff corrected it promptly. Last is Having to pay $3.00 a night for parking didn’t make since to me because it’s not a parking garage or a gated parking area. I just didn’t understand that. Would I stay again? Yes because of the customer service and good customer service don’t come easy these days.

4

Ken

31 Dec 2024

·

Stayed 7 nights

Property is clean and rooms are comfortable but you have to request room service or they don't clean your room. they did not clean when requested. They charge $3 a day for parking in a unsecured lot which is B.S..Also, breakfast was very disappointing. Often there was no eggs or sausage, no OJ . At times there was only 6 slices of bread and you had to wait with 10 other people to use a 4 slice toaster. With consider another hotel in furure.

6

Jessica

6 Oct 2025

·

Stayed 1 night

quick drive to Wesleyan, hotel was clean, they forgot to install bathroom locks at this location (they installed the lock on the sliding door but nothing on the wall for it to click into), the beds are rock hard and one of the people they have working the breakfast station needs to be moved to a different position. We waited 15 minutes for the eggs, bread and coffee to be refilled before asking...the front desk told us breakfast is over at 9:00 so that might be it (it was 8:15), and when we asked the person woman who refills the breakfast she told us..while clearly annoyed...eggs take time to cook. Maybe if that's your job you should anticipate that.

10

JOHN

3 Dec 2024

·

We really liked the room—they were big & spacious, with lots of storage, well laid out, comfortable, clean & sophisticated looking. The breakfast staff was amazing—so friendly, helpful & cooked the food well. We really enjoyed our stay.

10

laura

28 Jun 2025

·

Stayed 2 nights

Very convenient; good breakfast starts early; excellent staff!

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $158	2 $197	3 $211	4 $214	5 $191	6 $340	7 $319
8 $173	9 $204	10 $230	11 $242	12 $189	13 $247	14 $244
15 $160	16 $237	17 $276	18 $265	19 $178	20 $247	21 $226
22 $163	23 $189	24 $235	25 $229	26 $198	27 $224	28 $185
29 $187	30 $216

SpringHill Suites by Marriott Hartford Cromwell

Prices for SpringHill Suites by Marriott Hartford Cromwell

Monthly average prices

About this property

Location

Room options

Suite, Multiple Beds, Hearing Accessible

Suite, Multiple Beds, Hearing Accessible (Roll-In Shower)

Suite, Multiple Beds, Roll-In Shower

Suite, Multiple Beds, Mobility Accessible, Bathtub

Suite, Multiple Beds

Guest reviews of SpringHill Suites by Marriott Hartford Cromwell

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about SpringHill Suites by Marriott Hartford Cromwell

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23	24 $401
25 $232	26	27 $299	28 $266	29 $198	30 $249	31 $236