Name: Super 8 by Wyndham Cromwell/Middletown
Address: 1 Industrial Park Road, Cromwell, Connecticut, United States of America, Cromwell, Connecticut, US
Price range: US$62–US$99 per night
Rating: 7.62

What guests think

At Super 8 by Wyndham Cromwell/Middletown, reviews describe a budget stay with convenient highway access and low prices, but frequent complaints about dirty rooms, strong smoke odors, pests, and general disrepair, alongside mixed experiences with staff.

The location is handy for Walmart, restaurants, and major roads, and a few travelers found the beds comfortable or the value acceptable. Noise from hallways or nearby traffic, unreliable Wi-Fi, aging interiors, and a very limited or missing breakfast are also noted. Expect a no-frills stay with significant variability between rooms.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities feel dated, with recurring reports of malfunctioning or loud elevators, exterior doors not securing properly, and broken ice machines.

Related guest reviews

4

Trudy

12 Jun 2025

·

Stayed 1 night

Front desk person was rude and helpful The entire second floor stunk like weed Our suite door had a large gap that you could see threw Bathroom was yucky Ice machines were busted

6

David

27 Apr 2025

·

Stayed 1 night

My room was clean'ish, I slept ok. The loby was in shambles. Open Boxes, and pallets were stacked off to the side. The coffee station could have been better. The whole place sorta smelled weird too. And when i left my room in the morning to check out, i saw a little mouse running down the hallway 😬

6

Michael

16 Sept 2024

·

Stayed 3 nights

Homeless in back of building where had to walk dog. Charged us extra for checking in an hour earlier and windows had no locks just a thin dowel in track. TV remote was taped together, wasn’t working. Received a replacement taped together but it worked. Hallways dark and door was supposed to be secured wasn’t. Short staff we were told about no cleayof toom

8

Cassandra

11 Jun 2023

·

Stayed 1 night

It was a quick and easy check in.. the elevator was the only thing that made me feel a little nervous (but that is partly me being stuck in a space that makes a loud noise when moving)

6

Timothy

26 Aug 2024

·

Stayed 1 night

The stay was fine but the bedroom over head ceiling fire detector was disconnected and hanging down. A major safety violation.

2

GISEL

20 May 2024

·

Stayed 1 night

Electrical outlets were hanging outside of the wall, lights kept flickering in the room, someone was trying to open my room door during the night, and I did not feel safe. I will not be returning to this hotel.

2

Erin

21 Jun 2025

·

Stayed 2 nights

This place is very run down. The tv did not work, the a.c barely worked. The side doors did not lock and I saw a man that looked homeless enter the property. There was no grab and go breakfast as listed. Overall, a poor place to stay.

2

mike

23 Jun 2025

·

Stayed 1 night

Place looks like it got some new furnishings, but things were dirty, drapes had drips of something on them, the room darkening curtains had a large black spot the size of a quarter on them! Tub surround was dirty, hairs in tub, towel rack ready to fall off the wall, the carpets might be clean because they were damp! Place has a no smoking rule yet our room stunk of old cigarettes! We bought some lysol spray and spray cleaner, gave the bathroom a wipedown then sprayed down everything that stunk. On a good note, we informed the front desk that the door in our hallway would not close, we were able to just walk in from outside(security issue)that was fixed by the next day. The bed was comfy! That being said I will never recommend this place!

6

Brandon

6 Jun 2024

·

Stayed 1 night

Blood stains and burn marks on sheets. Elevator sounded and felt like it was going to fall through the floor. Otherwise, just okay. Fine for what I needed.

8

Christene

2 Jul 2025

·

Stayed 1 night

Property was fine. Lobby was a bit dated. Rooms were decent and did not have carpet. Bathroom really needed updating but the shower was hot with great pressure. The price was reasonable.

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Cleanliness

Cleanliness is a recurring concern, with many reports of strong smoke or weed odors in non-smoking areas, stained linens and towels, mold, pests, and musty hallways. A few guests did find their rooms clean.

Related guest reviews

6

David

6 Oct 2025

·

Stayed 1 night

WHen we giot there we were given a room by the lobby and when we entered it smelled horrible, mold on the floor and the TV did not work. We were moved to a room that was a little better, but was still not very clean. Considered moving but did not,

2

Gary

28 Jun 2024

·

Stayed 1 night

Property was quite unpleasant: dark hallway, dirty carpet. Our room was very musty and moldy smelling, and weak air conditioning and window open did little to eliminate it. Blanket on one bed had burn holes in it! Armchair in room was filty - many stain marks on it! Not an inviting or comfortable place, even if you're looking for an inexpensive for just one night of a trip. look elsewhere, there are a few much better hotels in the immediate vicinity.

4

nilsa

26 Aug 2025

·

Stayed 2 nights

I find a cockroach in the bathroom every night when I come back to the room... the towels are stained, the sheets have holes...

4

Ligia

20 May 2025

·

Stayed 1 night

The property was not clean I could see mold in the linens and the both tub was yellow, showing that the cleanest was not great.

2

Kyle

23 Jul 2025

·

Stayed 1 night

Cockroaches were found in our first room. We complained and they gave us another room, which also had cockroaches.

2

mike

23 Jun 2025

·

Stayed 1 night

Place looks like it got some new furnishings, but things were dirty, drapes had drips of something on them, the room darkening curtains had a large black spot the size of a quarter on them! Tub surround was dirty, hairs in tub, towel rack ready to fall off the wall, the carpets might be clean because they were damp! Place has a no smoking rule yet our room stunk of old cigarettes! We bought some lysol spray and spray cleaner, gave the bathroom a wipedown then sprayed down everything that stunk. On a good note, we informed the front desk that the door in our hallway would not close, we were able to just walk in from outside(security issue)that was fixed by the next day. The bed was comfy! That being said I will never recommend this place!

2

Abigail

18 May 2025

·

Stayed 1 night

Do NOT stay here. The room was dirty. There was a gap between the door so you can see into the hall. There was mold on the ceilings, bugs in the bathroom. The couch had stains and trash and a steak knife in it and it was a fold out couch that was to be used as the additional bed. Additionally, the fire alarm had been removed, there were holes in the wall and the bathroom door.

4

Hope

15 Nov 2024

·

Stayed 2 nights

My towels in the bathroom looked used and were very dirty. The top blanket in the bed looked as though it was not changed. It had white stains all over it. The pillow cases were dirty as well. I don’t believe the room was changed or cleaned at all. As well as when I went to use the bathroom there were roaches walking up the shower wall as well as on the floor. I would never stay here again.

2

Kevin

25 Jun 2024

·

Stayed 1 night

Food under the bed. Hair in the shower. Stains on sheets. Lamp dented. Pieces of sheet rock broken off wall. Bad smell.

2

Abigail

13 Oct 2024

·

Stayed 1 night

I will be reporting this property for the excessive uncleanliness.

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Rooms

Rooms are dated and vary widely, with frequent maintenance issues (AC and TV problems, loose fixtures and doors, and plumbing), thin walls and traffic noise, and unreliable Wi-Fi; some guests found beds comfortable.

Related guest reviews

6

Michael

14 Aug 2025

·

Stayed 1 night

The WiFi was not good

4

Gilmer

21 Sept 2024

·

Stayed 1 night

Any rooms on backside of building will have loud I-91 (CT.) traffic noise all night!

8

Andrea

17 Jul 2025

·

Stayed 1 night

Basic room for the price. Lights and outlets did not work in the room except for one lamp. Telephone also didn’t work.

6

Katherine

8 Apr 2025

·

Stayed 2 nights

Clean, but old. Loud staff & highways.

4

Pamela

1 Apr 2025

·

Stayed 1 night

The room was clean, the bed was comfortable, there were kid(s) in the hall running around and whomever was in the room above me, they were very loud. I was too tired to call the front desk and complain, I just wanted to sleep.

6

Natasha

13 Apr 2024

·

Stayed 3 nights

Bathroom needs to be upgraded!

8

Rebecca

18 Jun 2024

·

Stayed 1 night

This hotel needs updating. However the king bed was very comfortable and the shower had enormous water pressure. The air conditioning worked well although a little noisy. No frills but fine for the basics.

8

Elizabeth J.

8 Nov 2025

·

Stayed 2 nights

It’s clean, safe, conveniently located, gets the job done well, which is provide a safe clean convenient place to sleep. Coffee available 24/7, but no breakfast to speak of. Walls are a little thin. Furnishings not new but clean and serviceable. Staff was ok, not super friendly, but not unfriendly. A great value for the price, though! Great mini frig, microwave, so I didn’t have to eat out. TV was huge, if that it’s important to you. I’d stay here again for sure in order to conserve on costs when I’m in the area.

6

Nariman

1 Jun 2024

·

Stayed 2 nights

Price is cheap. Location is good and easy to come and go. Room, AC conditions and internet speed greatly depend on what room you get. Furniture and beddings are quite aged and need replacement.

6

Josh

15 Dec 2024

·

Stayed 1 night

The a/c unit was broken, and the room had a slightly disagreeable odor. The shower did not drain well. Wifi and elevator at least worked fine.

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Service

Service feedback is mixed: several guests praised friendly, accommodating staff and quick room changes, while others reported rudeness, professionalism issues, slow or unresponsive help, and disputes over deposits, charges, or refunds.

Related guest reviews

2

Sandra

23 Sept 2024

·

Stayed 1 night

I like nothing! Rethink staying here. When the attendant is going to suggest that four professionals checking in ( just for a few hours) that we maube trouble I should have known to go elsewhere but figure we just need a few hours as we were in town to setup up for an event. At 4am the check in desk attendant start banging on the door then proceeded to enter the room stopped only by the security chain start to tell us we're in the wrong room.....what!!! Only to discover that we are in the room that they gave us but they had preassigned that room and wanted us to move out the room at 4am...Needless to say we didn't come out at 4am but the team checked out at 9am. Never again! I am going to forward my concerns directly to Super8 regards to suggesting all black women checking in was need to protect the other guests and therefore needed several IDs on file.

10

Christie M

1 Jul 2025

·

Stayed 1 night

Excellent service

2

Melissa

8 Aug 2025

·

Stayed 2 nights

For the price place is put together with tape and bubblegum. I had to argue w the front desk about what I reserved and what they gave me. Then after I said I was going to lodge a complaint all of a sudden they found the room I requested.

8

Siti

21 Jun 2025

·

Stayed 1 night

Cozy stay at the property. Staff was very kind and helpful. The gentleman in the front Ash (i do not remeber his full name) was very kind and upgraded our room I would stay here again.

2

Cynthia

20 Nov 2025

·

Stayed 4 nights

Do NOT stay at this hotel. They took my 50 dollar safety deposit (i never got it back) and after leaving on friday my card was charged for an additional 90 dollars without explanation the following Sunday. I reached out multiple time, but they have ignored my attempts to contact them.

8

Kavel

26 Aug 2025

·

Stayed 13 nights

The staff was very helpful and pleasant

4

Frank

1 Aug 2025

·

Stayed 2 nights

Staff just came into room without asking

4

Keith

31 Aug 2023

·

Stayed 1 night

My second night at this property and I got the same room with a remote control for the TV that still didn’t work. Within 30 minutes of getting into my room there’s a knock at the door. It was a staff member saying “Housekeeping may have left a yellow can of cleaner, can I check for it?” He looks through the bathroom and my room, satisfied there is no cleanser he goes to leave. Then asked me “Can I get some of your Vodka?”. Suffice to say it was not an enjoyable stay and doesn’t justify the cost or the $50 hold on my bank account.

8

Michael

30 May 2024

·

Stayed 2 nights

The staff were amazingly nice and friendly. They happily worked out an issue created by my mistake. The whole place smells like stale cigarettes, which I did not enjoy.

2

miriam j

26 Jul 2025

·

Stayed 3 nights

Front office people not very helpful

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AI-generated summary based on recent guest reviews

Location

Convenient to highways, Walmart, and restaurants; some felt fine in the area, while others mentioned safety concerns or an uneasy atmosphere at night.

Related guest reviews

8

Miki

21 Jul 2024

·

Stayed 1 night

Close to the highway exit. Near restaurants, shopping, etc. Air conditioner was old and the dial were difficult to read to adjust.

6

Sue

29 May 2025

·

Stayed 7 nights

Not the best part of town but felt safe enough. Most staff friendly. Definitely needs a remodel and to be cleaned up. But for the price I paid it was what I expected.

8

Todd

25 Jan 2025

·

Stayed 2 nights

Close to all highways and good food the Walmart was excellent

10

Omar

25 Nov 2023

·

Stayed 2 nights

The area around the property is quiet and safe

8

Michael

11 Feb 2023

·

Stayed 1 night

Room was clean and was perfectly adequate for our one night stay. Road noise from the highway is a little annoying. The pet policy is acceptable but there really is no place on site to walk your pet. Overall an okay stay.

10

Jared

11 May 2024

·

Stayed 1 night

Excellent location to get to the Toyota Theater (20 min). Just enough convenience food and gas around.

8

Elizabeth J.

8 Nov 2025

·

Stayed 2 nights

It’s clean, safe, conveniently located, gets the job done well, which is provide a safe clean convenient place to sleep. Coffee available 24/7, but no breakfast to speak of. Walls are a little thin. Furnishings not new but clean and serviceable. Staff was ok, not super friendly, but not unfriendly. A great value for the price, though! Great mini frig, microwave, so I didn’t have to eat out. TV was huge, if that it’s important to you. I’d stay here again for sure in order to conserve on costs when I’m in the area.

10

Max

19 Jun 2025

·

Stayed 1 night

It was easy access to the highway. Good food area. Good service.

6

Nariman

1 Jun 2024

·

Stayed 2 nights

Price is cheap. Location is good and easy to come and go. Room, AC conditions and internet speed greatly depend on what room you get. Furniture and beddings are quite aged and need replacement.

8

Jomayra

25 Oct 2025

·

Stayed 1 night

Walmart and gas station and diners and restaurants nearby

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AI-generated summary based on recent guest reviews

Dining

Breakfast is very limited or missing despite some listings; coffee is available at times but inconsistent, and machines were occasionally out of order.

Related guest reviews

10

Katheryne

17 Jul 2024

·

Stayed 1 night

Very limited breakfast. Just juice and coffee.

8

John

14 Aug 2025

·

Stayed 3 nights

It’s a budget hotel and I stay at super 8 a lot. I stayed in one for 2.5 months. I do appreciate having them to save me money. This one has a coffee on demand brewer in the lobby, I love that. It’s a good place to stay.

6

Lisa

4 Feb 2023

·

Stayed 1 night

Hotel smelled of smoke. Rooms were dated and continental breakfast consisted of a granola bar and juice/coffee.

8

Stacey

18 May 2024

·

Stayed 1 night

When i see "breakfast included" I didnt think what they were going to offer was a granola bar. That\'s It! They called it "grab & go". That\'s misleading. No fruit or donut, bagels etc...As for my room...The floors in my room was dirty. Dirty that it was very noticeable and the 1st thing I seen when I opened the door. Even the desk and other furniture was dirty jus kind of gross.

8

Adriana

21 Nov 2024

·

Only thing I didn’t enjoy and why I didn’t rate it completely good stay is because they had no breakfast!! they had the set up but they don’t put out breakfast

4

wayne

10 Jul 2024

·

Stayed 1 night

Rooms were clean, heavy smell in hallways, coffee pot not working

8

Elizabeth J.

8 Nov 2025

·

Stayed 2 nights

It’s clean, safe, conveniently located, gets the job done well, which is provide a safe clean convenient place to sleep. Coffee available 24/7, but no breakfast to speak of. Walls are a little thin. Furnishings not new but clean and serviceable. Staff was ok, not super friendly, but not unfriendly. A great value for the price, though! Great mini frig, microwave, so I didn’t have to eat out. TV was huge, if that it’s important to you. I’d stay here again for sure in order to conserve on costs when I’m in the area.

4

Mark

5 Jun 2025

·

Stayed 1 night

Desk clerk was sleeping at checkout.No coffee or breakfast as advertised.

8

James

16 May 2025

·

Stayed 3 nights

The Breakfast Counter was not great. Would have loved to have prepackaged muffins or something No one was available for checkout

2

Omar

23 Jul 2023

·

Stayed 1 night

Staff is very rude, the website says breakfast included, but there is no breakfast at all. But we still have to pay full price, then she threatened to charge me extra for a new set of sheets and towels. Would never stay here again.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$62
February	US$63
March	US$63
April	US$60
May	US$71
June	US$79
July	US$78
August	US$79
September	US$69
October	US$68
November	US$62
December	US$60

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $87	17 $69	18 $83	19 $90
20 $69	21 $69	22 $69	23 $69	24 $74	25 $90	26 $91
27 $69	28 $69	29 $69	30 $65

Su	Mo	Tu	We	Th	Fr	Sa
				1 $75	2 $87	3 $88
4 $69	5 $69	6 $69	7 $74	8 $69	9 $86	10 $89
11 $63	12 $69	13 $67	14 $65	15 $62	16 $98	17 $99
18 $65	19 $63	20 $64	21 $65	22 $65	23 $92	24 $92
25 $64	26 $64	27 $64	28 $68	29 $68	30 $92	31 $91

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Room, 1 King Bed, Accessible (Mobility Accessible)

Standard Room, 2 Queen Beds

Standard Room, 1 King Bed

Standard Room, 1 Queen Bed

Business Room, 1 King Bed

Suite, 1 Bedroom (1 King Bed)

Suite, 1 Bedroom (2 Queen Beds)

Guest reviews

Good

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Super 8 by Wyndham Cromwell/Middletown

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