Red Roof Inn Buffalo - Hamburg/ I-90

No soap, shampoo Loud til 1AM Restarting at 7AM

This hotel was chosen because of low price. We stayed there for three nights because my daughter was graduating. Here is the problems with this hotel. There was no microwave in the room. We had to request an ironing board. The light above the bed was not working. The management at this motel is renting rooms to the local homeless population. There are addicts wandering around all over the property. The air conditioning/ heater unit in our room was worn out. It worked but made a loud grinding sound. The owners of this location are Indian and they don't put money into the property. Even the neon display lights on their sign facing the highway are burnt out and they don't replace them. The only good thing about this hotel is low price.

Drive way has potholes as soon as you turn onto the property. They need a better paint job for the whole motel look old and crappy. The lobby smelled bad as soon as you walk in. The tv did have a remote so I went down to the lobby and they gave us one but it did not connect to the tv. As a motel that should at least be in every room.

The staff was great, but that’s about where it ended. The bathroom door didn’t shut, there were pubic hairs in the bathtub, the safe had a whole cut out of it, a dresser drawer was completely broken and off the slides, the ac unit worked but the top was all busted. Towels were clean, bed decently comfortable. No soap at the bathroom sink to wash hands after using the bathroom. The floors were a little sticky.

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