Name: Motel 6-Hamburg, NY
Address: 5245 Camp Road, Hamburg, New York, United States of America, Hamburg, New York, US
Price range: US$66–US$330 per night
Rating: 7.4

What guests think

Across recent reviews, Motel 6-Hamburg, NY is described as a no-frills, budget stop with convenient highway and stadium access, offering occasional quiet, comfortable rooms but widely inconsistent cleanliness and maintenance standards that shape most guest experiences.

Common issues include dirty floors or linens, smoke odors in non-smoking rooms, worn furnishings, and intermittent pests. Amenities are basic: Wi-Fi can be unreliable, the small outdoor pool is sometimes closed, and in-room fridges or microwaves vary by room. On the positive side, many guests liked the price, drive-up parking, and generally helpful front-desk service. Expect a simple, utilitarian stay focused on cost and location.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are basic: Wi-Fi is frequently unreliable, and the small outdoor pool is often closed or restricted; drive-up parking is convenient, and the property shows its age.

Related guest reviews

8

Matthew

9 Aug 2025

·

Stayed 1 night

It was fine for one night, they have a small pool to cool off in. The price was the highlight! The floor turned my boys feet black after walking around for a few minutes. They need to do better cleaning the floor in the room, otherwise it was satisfactory.

6

Gary

23 Oct 2024

·

Stayed 2 nights

Pool was covered, fortunately I did not bring a swimsuit, concrete has bad spots, half moon metal covering walkways pulled from building, 2 electrical conduits broken, conduit by pool not buried.

8

Maxine

20 May 2024

·

Stayed 2 nights

Was a little upset that the pool was not open.

6

Domenic

21 May 2025

·

Stayed 2 nights

Property was relatively clean. The staff was friendly and courteous. There was lots of noise late at night sounded like furniture was being moved in or around the room. The internet service was terrible.

10

Valerie

24 Aug 2023

·

Our stay was pleasant and the room was nice. If I need a place to stay again I’d definitely book it here . Convenient and plenty of stores around . Pool was definitely was a huge plus !

2

Carrie

15 Jul 2025

·

Stayed 3 nights

The pool was out of order. The Wi-Fi was spotty, there was no breakfast like it says there is on Expedia, and there's no soap.

6

Terry

15 Jan 2023

·

Stayed 1 night

Close to Highmark stadium could not get internet access

10

Brad

22 May 2025

·

Stayed 1 night

Clean low cost hotel that fit my need at the time. Parking was plentiful, the room was comfortable and there were a ton of options close by for food. I would definitely stay there again.

2

Christina

28 Jul 2025

·

Stayed 2 nights

I asked for 2 non smoking rooms the rooms smelled like ashtrays. Both had cigarette butts under the AC units and ashtrays in the rooms. I choose this hotel because of the pool, that was closed, no sign or notice. When I notified Hotels. Com to complain they said it was because of thunder and lightning in the area. It was 85 degrees and sunny!!! I asked to cancel my stay and was refused. This is the second time I used Hotels. Com and the second time I had problems!!!!!

6

Andrea

13 Jul 2025

·

Stayed 2 nights

I liked that they offer smoking rooms.. other then that , if u want a very basic stay, in a small room, with crappy cable, extremely terrible bed, paper thin towels, and limited use of wifi, then u are all set. Not to mention the pool wasnt up and running either. The room was clean, i will say that. I just think its very over priced motel. Should be maybe $100 a night.

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is inconsistent, with many reports of dirty floors and bathrooms, stained or burned linens, smoke odors, and occasional roaches, though some guests received clean rooms.

Related guest reviews

10

Danielle

15 Jun 2025

·

Stayed 1 night

We have stayed here twice for concerts, have never had an issue. Beds are comfy and rooms are clean

4

Brian Richard

16 Sept 2025

·

Stayed 1 night

The protective cover on the bed was stained with a substance that could have been dried blood. The floors of the room were filthy and sticky. There were many stains and holes on the walls.

6

Janna

23 Jan 2024

·

Stayed 2 nights

Room was very cold when we arrived, took a while to warm up. Also the floor looked clean, but turned our feet black when walking barefoot. Overall we would stay there again, but the two issues above should be addressed going forward.

2

Stephanie

2 Sept 2025

·

Stayed 1 night

Roaches all over the bathroom and in the room.

4

Stephanie

15 Jun 2025

·

Stayed 1 night

This room was disgusting, dirty floors, stains on the bedding. We left that night. Paid 345$ for a gross room i wouldnt let my dog sleep in

2

Brittany

3 Nov 2024

·

Stayed 1 night

We got to our room around 830 pm and upon my husband opening the refrigerator there were cockroaches in the fridge. After pulling the fridge away from the wall there was a ton more. We took photos and immediately went to the front desk. She put us in another room, no cockroaches bit there was hair all over the white sheets with dark stains on them. The floors were clearly not cleaned as there were french fries laying next to the bed. Again I notified the front desk, they attempted to make it right by offering a refund to stay elsewhere. Unfortunately it was late and the 10 hotels I called were booked. They had the maintenance man come change sheets and do a light cleaning (which should have been done prior to arrival) I still went to a local store and purchased my own pillows and blankets. I feel I should have been refunded at least partially and when mentioned to the front desk, they ignored it. I appreciate them attempting to make it right but thats not acceptable. Do not stay here.

2

Cindy

26 May 2024

·

Stayed 1 night

Dirty, sheets had cigarette holes, looked like blood stain on blankets, bathroom door did close, no shampoo, blow dryer, microwave or fridge. I was in a smoking room smelly. I was told when i signed in that i signed up on line and it would cost me more if i wanted a non smoking room. Never heard of this. You usually have to ask for smoking room. I already had to pay more money for 1 night due to holiday weekend. Would never recommend this hotel to anyone. I have stayed in hotel 6 before in Virginia and never had any issues!

2

Alberto

3 Dec 2024

·

Stayed 1 night

They gave me a room, completely reeking of smoke. I had reserved a non-smoking room, the room was dirty the sheets had cigarette burns, the TV control did not have batteries , the hotel was very deteriorated, I do not recommend it not even the worst case scenario. Spend another 70 dollars more and you will have a much more decent hotel.

4

Lori

29 Sept 2025

·

Stayed 2 nights

Room remodel was done poorly. Towels are thread bare. Floors are filthy. Staff was kind and polite. This motel needs a lot of TLC.

10

Robert A

12 Dec 2025

·

Stayed 2 nights

Clean room, property was spotless and quiet, great location

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Rooms

Rooms are dated and simple, often small and sparsely furnished, with inconsistent in-room amenities (some lack a fridge or microwave); highway and guest noise are noted, but a few found the beds comfortable.

Related guest reviews

6

sambasivarao

24 Jul 2025

·

Stayed 1 night

Rooms are very small

6

Bruce

3 Aug 2025

·

Stayed 2 nights

Easy access to thruway. Motel is outdated.

8

Donna

17 May 2025

·

Stayed 1 night

The hotel is right off the highway so you can hear the traffic and loud cars. It is not the fault of the hotel. The staff was friendly and accommodating. The only thing you may want to add is a hair dryer and shampoo and conditioner.

10

Luke

29 Dec 2024

·

Stayed 1 night

The staff was fantastic and friendly at check-in. Very helpful! The rooms are what you would expect. Beds and pillows are very well used and due for replacement. I would stay here again.

10

Theresa

24 Aug 2025

·

Stayed 1 night

The ac was quiet and worked well. The bed was comfortable. Good water pressure.

8

Marlin

26 Aug 2024

·

Stayed 2 nights

Staff was wonderful. The room was clean, but there was no refrigerator or microwave in the room like stated in the ad.

2

Jennifer

20 Sept 2024

·

Stayed 1 night

The room was listed as have a refrigerator which is why we chose the hotel but the room did NOT include a refrigerator

6

Erika

2 Nov 2024

·

Stayed 2 nights

For the price, I would definitely stay here again. Staff was friendly and overall it was a good room. Just make sure that if you want a room with a fridge and a microwave that's the one you reserve. The mattress was also comfortable.

6

Sharon

4 Aug 2025

·

Stayed 1 night

It was a place to sleep. It was clean. No cups, even the little plastic ones. No kleenex. Bed was fine, but pillows were pretty thin. Bare bones. No breakfast. There were food options nearby. Very close to the Thruway.

8

Madison

19 Jun 2024

·

Stayed 1 night

No microwaves or fridge in rooms

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Service

Service is mixed: several guests praised friendly, helpful check-in and quick room changes, while others reported rude interactions, reservation or key-card mix-ups, and poor handling of sensitive information.

Related guest reviews

6

Ace

9 Feb 2025

·

Stayed 1 night

The price was good but to get clean linemen took 2 days and I was staying there as a victim of Domestic Violence and the staff gave my info out over the phone to my abuser and found me and was Harrasing me

10

Katlin

8 Jan 2023

·

Stayed 1 night

The woman working the desk at check in was absolutely wonderful. She was quick, friendly and informative.

2

scott

18 May 2025

·

Stayed 1 night

This is a run down property that should be razed. At 2:30 AM they rented a room to an after hours party! It took two calls to the desk and almost 2 hours before it ended! Desk clerk was rude when I complained at check out. Don’t stay here.

10

Joe

14 Nov 2025

·

Stayed 1 night

The room was awesome the staff where amazing

10

philip

12 Dec 2024

·

Stayed 1 night

Gave me a room. It wasn’t ready yet. They did allow me to check in early. Gave me another room right away and were totally great about it. Second room was totally clean. Great bargain place to stay.

8

Michael

18 May 2025

·

Stayed 1 night

Front desk manager is awesome and helpful!

4

Stan

4 Nov 2024

·

Stayed 3 nights

Key card wouldn't work second night we were there. Instead of reprogramming it, the desk cleck gave my husband a very hard time because the "reservations" weren't under his name though he provided his ID. We have an unusual last name so there shouldn't have been a question. Instead, I had to come into the office to show my ID. I get having sercurity, but the room was paid for under his card and we just wanted to get into our room. Really didn't need the clerk's attitude! Also, for over $100 a night, i expected some sort of maid service, at least fresh towels. Nope, nothing. We've stayed here before for business usually twice a year. Guess I'll go to Red Roof next time.

2

Leigh

6 Oct 2025

·

Stayed 1 night

I had reserved a room weeks in advanced and got to hotel and stated we did not have a reservation and wanted to charge me another 250 for a room. We had to drive another 30 miles to find a room. I would like my money refunded please.

6

Heather

15 Jun 2025

·

Stayed 1 night

Nice staff. Quick check in.

8

James

19 Nov 2025

·

Stayed 2 nights

Rooms were clean staff was awesome. Fast maintenance response

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Location

Convenient just off the Thruway and close to Highmark Stadium, with food options nearby; a few guests felt the area was sketchy or noisy.

Related guest reviews

8

Laura

16 Jun 2024

·

Stayed 1 night

Very convenient and right off the interstate.

4

monique

16 Jul 2024

·

Stayed 1 night

Room was clean staff was nice, but witnessed drug deals going on in parking lot and cars with loud music also. Pretty sketchy area 😳

6

Nicole

26 Apr 2024

·

Stayed 2 nights

Property is a little run down but the location to the stadium is convenient. Front desk staff were very friendly and helpful. I also appreciated that this hotel did not triple its price for an event like most other hotels in the area. If you are looking for a place to rest and your expectations are not too high, you are good to stay here. Beds were comfy, linens were clean. Next time I would bring my own bath towels as they could use some new ones. I would stay here again.

10

Jeanette

16 Jun 2025

·

Stayed 1 night

Great place to stay. Comfortable and clean. Perfect spot to stay if you are going to the stadium

6

Christian

19 Aug 2025

·

Stayed 1 night

The property is old and outdated, there were people around the area just hanging out outside of their rooms, not the most peaceful, we did not feel very safe.

10

Jeffrey

6 Apr 2025

·

Stayed 2 nights

Easy access and plenty of different places to eat

8

Raechelle

22 Jan 2024

·

Stayed 1 night

Short distance by car from the stadium. The staff was extremely friendly.

6

Timothy

2 Jul 2023

·

Building is very much showing its age. Front counter staff were absolutely fantastic. I've read a lot of the other reviews of this motel and they are generally true. The linens are mostly clean but a closer look reveals hair or stains from previous visitors. TV was really dim for some reason. Soap provided but no shampoo. Shower was amazing! Really hot and fantastic water pressure. We weren't always sure we were safe in that area but that could just be our family who feel that way.

8

Michael

14 May 2025

·

Stayed 1 night

Just off thruway East axcess

6

Sharon

4 Aug 2025

·

Stayed 1 night

It was a place to sleep. It was clean. No cups, even the little plastic ones. No kleenex. Bed was fine, but pillows were pretty thin. Bare bones. No breakfast. There were food options nearby. Very close to the Thruway.

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Dining

No breakfast is provided, and a few guests reported confusion about it; dining choices are nearby off site.

Related guest reviews

2

srikanth

25 Jul 2025

·

Stayed 1 night

Specially with the breakfast, by the time we went everything was empty. When we ask them to refill they just said they don't have them anymore.

8

MIchele

9 Jul 2023

·

Stayed 1 night

It was a great value. Plenty of places around to eat

10

Wendy

7 Oct 2024

·

Stayed 1 night

I like that it’s quiet & peaceful & there’s lots of places around for different choices.

10

Fiona

21 Jul 2024

·

Stayed 1 night

reasonable price. close to the highway, several dining places nearby, both high end and fast food. Friendly staff. The room was basic, no frills, but clean and comfortable. When I am travelling and just stopping for the night I prefer a place where I can drive right up to the door.

10

Elias

29 Feb 2024

·

Stayed 1 night

It’s a motel 6 if you’re expecting luxury you’re in the wrong spot. However the room was clean, it’s in a convenient spot, everything worked in the room and that’s all I needed for the night. If I was to be picky… I wish the tv was bigger and that there was a fridge in the room, but if you need a simple place to stay for the night it’s a good spot. There’s food close by, there’s a Walmart near by and it’s quiet.

10

Jeffrey

6 Apr 2025

·

Stayed 2 nights

Easy access and plenty of different places to eat

2

Carrie

15 Jul 2025

·

Stayed 3 nights

The pool was out of order. The Wi-Fi was spotty, there was no breakfast like it says there is on Expedia, and there's no soap.

10

Brad

22 May 2025

·

Stayed 1 night

Clean low cost hotel that fit my need at the time. Parking was plentiful, the room was comfortable and there were a ton of options close by for food. I would definitely stay there again.

4

Frances Riamae

1 Sept 2024

·

Stayed 1 night

This is a place to stay for a night, last minute stay or quickie. It is just a bed to sleep in and a bathroom to do business. No toiletries included except for soap. If you are picky then this place is not for you. There were hairs on the pillow and towels. We had to go out and buy our own towel and bed sheets. Staff are nice. Location is near starbucks and McDonald's by car

6

Sharon

4 Aug 2025

·

Stayed 1 night

It was a place to sleep. It was clean. No cups, even the little plastic ones. No kleenex. Bed was fine, but pillows were pretty thin. Bare bones. No breakfast. There were food options nearby. Very close to the Thruway.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$74
February	US$66
March	US$63
April	US$73
May	US$80
June	US$87
July	US$94
August	US$99
September	US$106
October	US$90
November	US$85
December	US$90

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $74	17 $330	18 $88	19 $97
20 $66	21 $67	22 $68	23 $74	24 $74	25 $94	26 $202
27 $119	28 $74	29 $74	30 $74

Su	Mo	Tu	We	Th	Fr	Sa
				1 $79	2 $91	3 $158
4 $147	5 $74	6 $74	7 $74	8 $74	9 $102	10 $90
11 $91	12 $74	13 $74	14 $74	15 $73	16 $83	17 $85
18 $74	19 $74	20 $74	21 $74	22 $74	23 $85	24 $85
25 $74	26 $74	27 $73	28 $74	29 $74	30 $85	31 $181

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Monthly average prices

About this property

Location

Room options

Deluxe Room, 1 King Bed, Refrigerator & Microwave

Deluxe Room, 1 King Bed, Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed

Standard Room, 2 Queen Beds, Smoking

Deluxe Room, 2 Queen Beds, Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Smoking

Standard Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds, Refrigerator & Microwave

Deluxe Room, 2 Queen Beds, Accessible

Deluxe Room, 1 King Bed, Accessible

Guest reviews

Good

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

FAQs about Motel 6-Hamburg, NY

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Prices for upcoming dates