Comfort Inn The Pointe

Breakfast was not good...powdered eggs we're sitting in 3 inches of water...we went to breakfast at 0830...an hour and a half before breakfast ends and almost everything was empty...we waited about 30 minutes and all they refilled was the waffle batter...2 staff ladies just stood at the entrance scrooling on there phones...other than the breakfast our stay was very good.

They lost my reservations and blamed me for using a third party competitor, half of the reserved rooms weren't even ready at check in, only one working ice machine, breakfast was in the dirty basement, the manager never called back when trying to reserve rooms at a group rate, and they charged 4 additional rooms to my credit card which took us calling them multiple times for them to finally fix it. Never again. Thy Hyatt is right next door, go there.

Breakfast

very outdated as far as tv goes. power went out at midnight no generator. overall was a okay experience. room view was very nice.

It was a good stay for our to Nigara Falls it was location to the falls and points of interest and to food services