Crowne Plaza Niagara Falls NY - Riverside by IHG - Image 1

Crowne Plaza Niagara Falls NY - Riverside by IHG - Room

Crowne Plaza Niagara Falls NY - Riverside by IHG

Name: Crowne Plaza Niagara Falls NY - Riverside by IHG
Address: 7001 Buffalo Avenue, La Salle, Niagara Falls, New York, United States of America, Niagara Falls, Niagara County, United States of America
Rating: 7.23

"Liked the bar"

"The pool was great"

"Loved the restaurant"

"Stunning views"

Amenities

Parking
Restaurant
Swimming pool
Non-Smoking Rooms
Business Center
Housekeeping

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Property description

Enjoy recreational amenities such as an indoor pool and a fitness center. This hotel also features complimentary wireless internet access, a fireplace in the lobby, and tour/ticket assistance.

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Guest reviews

7.2

Good

Based on 4,537 verified reviews

Who stays here?

Business

6%

Couple

34%

Family

47%

Group

8%

Solo

2%

What guests think

AI-generated summary based on recent guest reviews

At Crowne Plaza Niagara Falls NY - Riverside by IHG, travelers consistently praise the peaceful riverside setting and friendly staff, but note recurring drawbacks such as long elevator waits, a daily parking fee, and areas needing renovation.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

4

mc

Feb 16, 2026

·

Stayed 1 night

Tv didn't work in room, parking was over crowded, housekeeping walked in our room 3 hrs before check out

6

Benjamin

Feb 15, 2026

·

Stayed 2 nights

Only complaint about the room is at 9am on Sunday, there was no hot water to shower with. Staff seemed unconcerned with anything other than checking us in and out. The restaurant was nice though. I would stay again. Just don’t expect a grand display of hospitality.

8

Daniel

Feb 5, 2026

·

Stayed 1 night

Great

2

Steven

Jan 26, 2026

·

Stayed 1 night

The property was closed for renovation. I received a confirmation email the night before

8

shirley

Jan 25, 2026

·

Stayed 1 night

Hotel was awesome, very friendly staff. My favorite part was the jacuzzi in the room, it was amazing. The only thing that I was disappointed over was the fact that the room where the pool is located has a lot of windows and it was freezing, also the pool was very cloudy and dirty looking so we didn’t get in.

7001 Buffalo Avenue, La Salle, Niagara Falls, New York, United States of America

Location

With a stay at Crowne Plaza Niagara Falls NY Riverside by IHG in Niagara Falls (La Salle), you'll be a 4-minute drive from Fashion Outlets of Niagara Falls and 6 minutes from Niagara Falls State Park. This hotel is 4.9 mi (7.8 km) from Rainbow Bridge and 5.1 mi (8.2 km) from American Falls.

Fashion Outlets of Niagara Falls(2.1 miles)

Niagara Falls Discovery Center(3.2 miles)

Singer Castle(3.4 miles)

Niagara Falls State Park(3.9 miles)

Hyde Park Golf Course(4.3 miles)

Old Falls Street(4.4 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 16:00 to 00:00

Before 11:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

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