Is parking available at the property?

Self parking is available on-site for a fee of USD 30 per night, which includes in/out privileges.

What type of breakfast is offered and what are the serving hours?

Cooked-to-order breakfasts are available daily from 6 AM to 11 AM for a fee, approximately USD 16.00 to 30 for adults and USD 5.50 to 10 for children.

What are the standard check-in and check-out times?

Check-in time is at 3:00 PM and check-out time is at 12:00 PM. Early or late check-in/check-out may be available upon request and may incur additional charges.

Are airport shuttle services available?

A roundtrip airport shuttle is provided for a surcharge of USD 15 per person during limited hours. Guests must contact the property with arrival details before travel.

What accessibility features does the property offer for guests with disabilities?

The property features step-free entrances, elevators, and wheelchair-accessible facilities in public areas and rooms. Guests can inquire about specific accessibility needs upon booking.

What is the location of the property in relation to key landmarks?

The hotel is centrally located in Portland, just a short 7-minute walk from Moda Center and 12 minutes by foot from Veterans Memorial Coliseum. It is also 1.5 miles from Tom McCall Waterfront Park and 1.9 miles from Pioneer Courthouse Square.

Does the property have a swimming pool?

Yes, the property features an indoor pool and a hot tub. The pool is available for guests to enjoy during their stay.

What are the policies for guests staying with children?

Up to 2 children aged 17 years old and younger can stay free when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of USD 15 per night, subject to availability. Guests are encouraged to request this in advance.

Crowne Plaza Hotel Portland-Downtown Convention Center

Average nightly price at Crowne Plaza Hotel Portland-Downtown Convention Center by IHG by month, last 12 months (USD)
Month	Average price
January	US$126
February	US$130
March	US$149
April	US$126
May	US$132
June	US$178
July	US$150
August	US$149
September	US$166
October	US$160
November	US$146
December	US$108

What guests think

At Crowne Plaza Hotel Portland-Downtown Convention Center by IHG, travelers highlight the easy walk to the Moda Center and Oregon Convention Center, consistently friendly staff, and generally clean, comfortable rooms that make event trips straightforward and low-stress.

Many appreciate the pool, hot tub, and on-site dining, though service can be slow when busy. Common drawbacks include paid, limited parking that can fill during events, a surrounding area that can feel sketchy at night, and occasional maintenance or housekeeping misses. Overall, it suits guests prioritizing convenience for shows and games over a plush or secluded stay.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests like the indoor pool, hot tub, and on-site restaurant/bar; some also note a usable fitness area. Parking is self-park, costs extra, and can be tight or full during events; shuttle availability is limited.

Related guest reviews

6

Todd

23 Aug 2025

·

Stayed 1 night

Staff were excellent. Pool and hot tub were nice. The area around the hotel is pretty dirty and issues with parking lot exposed to street traffic walking by.

10

Susan

25 Aug 2025

·

Stayed 2 nights

We loved the service, atmosphere, and comfortable room . The pool and spa was very relaxing. Thank you for the great experience. SUSAN G.

8

Francis

4 Aug 2023

·

Stayed 1 night

Restaurant was slow. Shuttle must be booked in advanced. Not enough personnel to support hotel.

10

Merlyn

3 Sept 2025

·

Stayed 2 nights

A lot of hotel for the money with very nice common areas plus a pool and hot tub.

8

Jennifer

9 Aug 2025

·

Stayed 1 night

Excellent place - only downside: expensive parking and super tight and small parking spaces. Fence around parking (except for entrance) adds safety factor.

10

Patricia

31 Aug 2025

·

Stayed 3 nights

Very pleased with the property, excellent helpful staff, amenities (swimming pool & bar) and convenient dining options. Self parking was a big plus. We will make this our “go/to” place while visiting the grandchildren in Portland from now on.

10

Douglas

1 Mar 2024

·

Stayed 3 nights

The hotel had everything from on-site parking, an 8 minute walk to the convention center, heated pool Jacuzzi fully operational & open until 11pm, bar open until until 11p; the room had refrigerator microwave blow dryer, coffee maker, cable TV… etc.

8

Annette

4 Apr 2025

·

Stayed 1 night

We like this hotel overall. But when they sell their parking for events & there is no on site parking for guests it's enough to make us look for another hotel.

8

Danielle

9 May 2025

·

Stayed 2 nights

Hot tub, gym, cozy!

8

Nicole

13 Aug 2025

·

Stayed 2 nights

On site parking was limited and took time to find.

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Cleanliness

Many reviews describe very clean rooms and well-kept facilities, but others report misses such as dirty pool/hot tub areas, mold or stains, and occasionally unclean common restrooms. Overall cleanliness feels inconsistent.

Related guest reviews

10

Sidney

7 Sept 2024

·

Stayed 1 night

We were extremely happy with how clean the facilities were

4

Madeleine

6 Sept 2025

·

Stayed 1 night

My kids wanted to use the pool but we did not because it was very dirty, we did not stay after the first night. Staff were wonderful though! The beds were very squishy for my liking but room was clean enough

10

Carla

20 Jul 2025

·

Stayed 1 night

Had an awesome stay! Super clean!

4

Jamie

9 Dec 2024

·

Stayed 1 night

Hair everywhere,dust,dirty dishes. Unclean,unsanitary. Bare minimum to fix problem.

6

Brandi

21 Aug 2025

·

Stayed 1 night

Our tiny room was mostly clean, but the black mold in the shower was not okay. The safety lock was busted off- very unsettling. The in-room coffee maker was a huge disappointment in the morning when I discovered all pods were for tea, not even a decaffeinated coffee. The area was sketchy and all hotel parking was full. Not up to IHG standards and we definitely would never stay there again.

2

Tyler

10 Oct 2024

·

Stayed 1 night

Greasy fingerprints all over room, filthy bathroom floors, bed linen obviously was not changed from last visitor, sheets smelled like filthy mop water, just about everything was dirty. Room service trays all over the hallways at 4 pm, with flies swarming, still there at checkout at 11 am. Disgusting place! Outside, homeless roam free. A good place for a stabbing with no visible security.

4

Stephanie

2 Jun 2025

·

Stayed 1 night

Checked in with woman whom was less than personable. After getting into our room we find a dirty cleaning rag on the floor, dirty mirror, and stains on my top sheet. I called to the front desk and spoke with a gentleman named Orion. He came right up with keys to another room and was apologetic and kind. Our new room didn’t have the same issues, however about 30 minutes in we realized we left a backpack in the last room. I called down and spoke to a lady. I told her we left a bag and if someone can come up and let us retrieve it. We were only around the corner and said I will wait at the door. Well I waited about 10 minutes before calling back down to the lobby. Logan answered the phone and I filled him in on what happened and how I was waiting there. At that time I hear someone telling him to talk to the lady about it. She proceeds to tell him that someone went up there and looked into the room and nothing was there. I expressed how this isn’t possible as I have been waiting here and no one showed up. At that time Logan said he would be right up and he was. He opened the door for us and the bag was right there inside. I thanked him and he was the only person putting forth any effort to help us retrieve our personal belongings. These were my personal items, my clothing, medication, ect. and they lied right to me because they didn’t want to go up and check. Huge thank you to Logan, whom is the only honest and reputable employee you have.

10

Triniti

28 Sept 2025

·

Stayed 2 nights

Very clean and comfortable room, helpful and friendly staff.

6

Aundria

28 Nov 2024

·

Stayed 1 night

Dirty shower

10

Sandra

28 Nov 2025

·

Stayed 2 nights

Staff is Super friendly, room is spotless, their cafe has Amazing breakfast. Walking distance to the Moda Center, just like a 3 to 5 min walk.

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Rooms

Rooms are generally comfortable with many praising the beds and quiet stays, and some higher-floor views are appreciated. Downsides mentioned include small or dated rooms, loud HVAC or highway noise, occasional maintenance issues, and spotty Wi‑Fi.

Related guest reviews

6

Silvia

4 Jul 2025

·

Stayed 2 nights

Room looked old

10

Celie

29 Mar 2025

·

Stayed 1 night

Comfiest bed I’ve slept on and had a great sleep! Staff were accommodating with our requests

10

angie

31 Oct 2025

·

Stayed 1 night

Hotel is beautiful and the beds were extremely comfortable! Will definitely stay again.

8

Cordan

3 May 2025

·

Stayed 2 nights

Had a really easy time getting checked in. Did have some issues with noise throught the night and connecting to the wifi. Being in walking distance to the Moda Center was the big reason i booked here. Was really happy to find a nice breakfast place with better prices than the hotel. Overall experience was ok. Nothing really special

10

Eric

4 Jan 2025

·

Stayed 1 night

Wonderful and friendly staff. Very helpful. Comfortable rooms. Absolutely worth the extra price for the higher floors. 👍

8

Rutherford

23 Apr 2025

·

Stayed 1 night

The AC/Heater Unit was loud the entire timebwhile trying to get some sleep. Couch in room could use a change. Huge rip in cushion. Otherwise, great stay.

8

Don

18 Sept 2024

·

Stayed 2 nights

Beautiful hotel. Restaurant food is very good and at good prices. However, room was noisy from highway and HVAC produced alot of noise as it cycled off and on. "fan on" was not an option.

6

Jill

20 Oct 2025

·

Stayed 2 nights

Room was clean. The bar was nice and dinner option where okay but tasted good. The bed was hard and there was a lump in the middle. The pillows were pretty flat.

10

Alexia

15 Aug 2025

·

Stayed 2 nights

Hotel was great and room was clean and beds were comfy.

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AI-generated summary based on recent guest reviews

Service

Service is widely praised as friendly, helpful, and accommodating. There are occasional complaints about slow or unresponsive service, billing or voucher/deposit issues, and inconsistent problem resolution.

Related guest reviews

2

Shelby

23 Mar 2025

·

Stayed 1 night

Have not received deposit back. It’s still pending.

2

Jayne

12 Apr 2024

·

Stayed 1 night

Both expedia and this hotel would not shift reservation for a night when a major concert was cancelled that very day. This hotel houses guests who attend the next door arena and convention center. Terrible customer service. Each placed blame on the other. I lost all my money, and for something which could have been so easily rectified and repeat business would have been generated.

10

Robert

27 Nov 2023

·

Stayed 2 nights

The staff was a cut above anything I have experienced world wide. Even the Bartender was professional.

10

Merlin

2 Apr 2025

·

Stayed 1 night

Really enjoyed our stay at Crowne Plaza hotel. All the staff was very friendly and helpful. Will definitely stay again.

10

Frank

23 Jan 2024

·

Stayed 4 nights

I felt like the majority of the staff were very friendly and cared about the guests. The hotel was clean and the rooms looked nice. The hotel is walking distance to the Moda Center, which was good to me since I went to two NBA Blazers games. The hotel has parking outside and easy to access elevators. I liked that the rooms had a microwave, small refrigerator and an easy to use safe. I want to thank staff members Tatiana, Randee, Zach, Brian and Marlin for making my stay more enjoyable. Marlin even took the time to help me with my rent a car heating system when it was the weather was "freezing rain" and there was snow and ice on the roads. I will stay at this hotel when I come back to Portland in the future.

8

Jessica

16 Jan 2024

·

Stayed 1 night

We stay at this hotel for events at the Oregon Convention Center. The staff is fabulous and a main reason we keep coming back. Steven at the front desk is super helpful and always goes out of his way to take care of our needs. In the restaurant/bar, Dylan and Michelle are the best! They make great drinks, get your food orders in a timely manner, and are friendly and attentive. The food at the restaurant is fabulous, nothing disappoints from all the items we have had. We love the mussels, shrimp tacos, wedge salad, vegan eggplant Parmesan with Polenta and the Portland Rose cocktail. The rooms are nice, beds are comfy. The pool area is nice and good sized pool and hot tub. Definitely our go to hotel for convention visits. Would 10/10 recommend.

6

Jennifer

18 Apr 2025

·

Stayed 3 nights

Pros: Despite the area around the hotel, the property itself is very clean. We loved the onsite outdoor basketball hoop and ease of self-parking close to the entrance. Check in was a breeze at 7 pm. Cons: We had a few issues with service. There were 4 of us in our room and we requested extra towels and 2 pillows. They gave my husband towels at the front desk and said they would send pillows up. They never arrived. The phone in our room didn’t work (we had to go to the front desk for the requests). And during our stay, we needed a plunger. Asked at the desk on the way out for the day, 4 hours later it had not been dealt with. Having to use the washroom in the lobby, only one stall was clean (with feces smeared on the seat of the other). A day later when we checked out, I popped into that washroom again and it had still not been cleaned. Restaurant was alright, but slow with not wait staff for how busy it was. Food quality was ok, not worth the price they are charging. The only redeeming quality is location. If you are going to a Trailblazers game, this hotel is a close walk.

10

Lucinda

2 Oct 2025

·

Stayed 1 night

Great location. Very clean. Excellent service at check-in.

4

Stephanie

2 Jun 2025

·

Stayed 1 night

Checked in with woman whom was less than personable. After getting into our room we find a dirty cleaning rag on the floor, dirty mirror, and stains on my top sheet. I called to the front desk and spoke with a gentleman named Orion. He came right up with keys to another room and was apologetic and kind. Our new room didn’t have the same issues, however about 30 minutes in we realized we left a backpack in the last room. I called down and spoke to a lady. I told her we left a bag and if someone can come up and let us retrieve it. We were only around the corner and said I will wait at the door. Well I waited about 10 minutes before calling back down to the lobby. Logan answered the phone and I filled him in on what happened and how I was waiting there. At that time I hear someone telling him to talk to the lady about it. She proceeds to tell him that someone went up there and looked into the room and nothing was there. I expressed how this isn’t possible as I have been waiting here and no one showed up. At that time Logan said he would be right up and he was. He opened the door for us and the bag was right there inside. I thanked him and he was the only person putting forth any effort to help us retrieve our personal belongings. These were my personal items, my clothing, medication, ect. and they lied right to me because they didn’t want to go up and check. Huge thank you to Logan, whom is the only honest and reputable employee you have.

10

Mckala

26 Aug 2025

·

Stayed 1 night

Easy to get too. Super friendly staff

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Location

Excellent for events, with an easy walk to the Moda Center and Oregon Convention Center, plus quick freeway access. Several guests note the surrounding area can feel sketchy or uncomfortable after dark.

Related guest reviews

10

rachael

13 Aug 2025

·

Stayed 1 night

Perfect place to stay to be within walking distance of Moda Center. Nice clean rooms, friendly staff. Will stay again.

10

Ying

5 Jan 2025

·

Stayed 2 nights

The area around the hotel does not have much restaurants and grocery store to go, only 7-Eleven’s and a couple of fast food restaurants nearby, and the area has some homeless tents. However, we are very satisfied with the hotel room itself, and the location is walking distance to the NBA arena, which is very convenient.

10

Brandi

9 Aug 2025

·

Stayed 1 night

It was very close to the Moda center which was perfect. We walked to our concert and it was perfect. We’ve stayed at several close to the Moda center and this by far was the best one!

10

Mary

3 Oct 2025

·

Stayed 1 night

Excellent location! Went to a concert at the Moda center and it was just blocks away. Will definitely stay again.

10

Nicole

24 Feb 2025

·

Stayed 3 nights

Very convenient stay for going to the Moda Center! Also walkable to downtown and other neighborhoods for great dining and shopping. Facilities clean and staff very friendly and kind.

8

Manuel

13 Apr 2025

·

Stayed 1 night

Conveniently walking distance to Moda Center.

8

Michelle

12 May 2025

·

Stayed 1 night

Nice big rooms, comfy beds, clean convenient to Moda Center. Paying so much for parking was annoying considering the area. Not a great part of town. Only stay here if you're going to a Moda event.

10

Leila

13 Jan 2025

·

Stayed 1 night

Easy walk to Moda center

8

Andrea

17 Oct 2024

·

Stayed 2 nights

Hotel was within walking distance to Moda Centre. Area around main road to the north of hotel was dirty and felt a bit unsafe. Hotel Shuttle was fantastic and saved me from having to park downtown.

8

Angela

18 Jan 2025

·

Stayed 1 night

Nice inside. Homeless camp right next to property.

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Dining

Many enjoy the on-site restaurant and bar, citing tasty meals and a solid breakfast. Others report slow service, price or voucher confusion, and occasional quality issues.

Related guest reviews

8

Valerie

18 Jan 2025

·

Stayed 2 nights

Overall a good experience. However, the breakfast was not good. Dinner was great, just not breakfast.

10

Carla

18 May 2025

·

Stayed 2 nights

Property had a pool and spa, as well as a fitness center that were all very clean. I was able to workout without a problem and it’s open 24hrs. The restaurant in the building had some bomb food! It was so delicious and we tried various things, but the chilaquiles were my favorite! Never have I tasted some that good! They also have a bar to get drinks and hangout. The hotel room was very clean and overall the whole building was clean. The staff was awesome!

6

Katherine

9 Jan 2025

·

Stayed 1 night

Room wasn’t ready when we got there, had dinner at the hotels restaurant, then it was ready. Night of Billie eilish concert in Portland. No parking at hotel had to park on the side of the parking lot thanks to a worker that saw us looping around parking lot. Next morning my friend got sick from food poisoning she had the turkey club from there and I had burgers and nothing else at the concert and it was just not fun. Room was good, front desk staff where still very pleasant and accommodating when they forgot to give us our free breakfast vouchers due to all the mess at check in but the guy at the front desk helped us with that no problem.

10

Adam

5 May 2025

·

Stayed 1 night

Really enjoyed the convenience to I-5, clean rooms, and dining options - love the Boxwood Cafe!

10

Noelle

23 May 2025

·

Stayed 1 night

Great service everytime. The food from the restaurant was INCREDIBLE! The room was spacious, and more importantly clean.

6

Joulieta

25 Jan 2025

·

Stayed 1 night

I liked the space in the rooms. I didn't like the limited breakfast selection, and food was overpriced.

8

Gabriela

30 May 2023

·

Stayed 4 nights

The hotel and the room were ok, the only comment I have is about the restaurant: the breakfast and lunch were not served according to the time mentioned on the menu, but much later. On Sunday the lunch was open only at noon, after I was told to come back at 11:30am, then at 11:45am, and finally at noon. One morning the restaurant started serving the breakfast only at 8am instead of 6am because there was no chef.

8

Adela

27 Apr 2024

·

Stayed 1 night

The coffee shop didn’t know how to make a cappuccino, it was Luke warm and no foam asked for refund It was the hostess at 7:30 am ??

6

Jennifer

18 Apr 2025

·

Stayed 3 nights

Pros: Despite the area around the hotel, the property itself is very clean. We loved the onsite outdoor basketball hoop and ease of self-parking close to the entrance. Check in was a breeze at 7 pm. Cons: We had a few issues with service. There were 4 of us in our room and we requested extra towels and 2 pillows. They gave my husband towels at the front desk and said they would send pillows up. They never arrived. The phone in our room didn’t work (we had to go to the front desk for the requests). And during our stay, we needed a plunger. Asked at the desk on the way out for the day, 4 hours later it had not been dealt with. Having to use the washroom in the lobby, only one stall was clean (with feces smeared on the seat of the other). A day later when we checked out, I popped into that washroom again and it had still not been cleaned. Restaurant was alright, but slow with not wait staff for how busy it was. Food quality was ok, not worth the price they are charging. The only redeeming quality is location. If you are going to a Trailblazers game, this hotel is a close walk.

10

Sarah

24 Jun 2025

·

Stayed 1 night

I enjoy the comfy beds

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $309	2 $257	3	4 $165	5 $118	6 $108	7 $131
8 $118	9 $109	10 $126	11 $130	12 $144	13 $194	14 $203
15 $118	16 $115	17 $123	18 $126	19 $123	20 $140	21 $131
22 $111	23 $115	24 $115	25 $118	26 $118	27 $145	28 $113
29 $111	30 $115

Su	Mo	Tu	We	Th	Fr	Sa
		1 $118	2 $118	3 $126	4 $166	5 $166
6 $115	7 $111	8 $115	9 $115	10 $111	11 $118	12 $118
13 $107	14 $111	15 $111	16 $111	17 $115	18 $118	19 $111
20 $107	21 $111	22 $111	23 $115	24 $114	25 $115	26 $115
27 $111	28 $111	29 $115	30 $115	31 $115

Crowne Plaza Hotel Portland-Downtown Convention Center by IHG

Prices for Crowne Plaza Hotel Portland-Downtown Convention Center by IHG

Monthly average prices

About this property

Location

Guest reviews of Crowne Plaza Hotel Portland-Downtown Convention Center by IHG

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Crowne Plaza Hotel Portland-Downtown Convention Center by IHG

Considering this hotel for your Portland trip?

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