Creta Palace, A Resort to Live

Anlage ist sehr schön, Strand nicht weit entfernt. Familienfreundlich . Fittnesprogramm. Leider die Liegen in der Früh mit Handtücher belegt. Ist leider meist überall so.

This is a five star hotel and is as slick and polished as you might expect, with staff on hand to help with any and every enquiry or request, and a large imposing lobby and restaurant area. Grassy areas around the various accommodation blocks provide welcome coolness thanks to sprinklers. It's a sprawling complex with a family-friendly feel and also facilities more suited to adults i.e. the bars and Spa. Room location is a big factor in terms of how quiet or pleasant a stay you'll have as some rooms are very close to the small commercial area or the children's swimming pool. Rooms below ours had a direct view (and noise) of the air conditioning fan units behind the Spa. We had a standard 'Bungalow with Sea View', in reality a small apartment in a two-storey block. Although well maintained, decorated and clean, it is apparent that the concrete on the balcony is breaking down, and in the room the bedhead had a hole in it and the 'mirror' surfaces have degraded a lot around the edges. The door doesn't fit properly either, and you can see that other rooms have the same problem, with light spilling out around the doors at night, and sound travelling further than it should. These may seem petty details but for a luxury brand it is poor. A very comfortable bed and quiet air conditioning meant that we slept well in spite of the occasional sounds from neighbouring apartments. We only had breakfast, which was good but not great. Be aware of €15 a night sustainability charge.

L’hôtel nel complesso è carino . La camera e’ spaziosa e rinnovata . Scarsa pulizia , per esempio sul terrazzino , e nelle aree comuni. La piscina e’ molto vecchia e andrebbe ristrutturata . Servirebbe un altra piscina magari per adulti. L hotel e’ abbastanza piccolo e non c’è molto da fare. I ristoranti molto belli , si mangia da Dio , tutto è fresco. Il bar in spiaggia e la spiaggia sono carini.

Incredible staff! They can’t do enough for you and very polite! Hotel is beautiful and well kept! Very large pool and great Beach with amenities

Sehr schönes Hotel, allerdings waren die Familienbungalows sehr einfach und eher 3*-Niveau; Freundliches und zuvorkommendes Personal; Besonderes Ausstattungsmerkmal ist das Atelier am Strand, wo Hotelgäste kreativ werden können; Strand ist an der Wasserkante leider steinig, ansonsten aber schön, gepflegt und auch in der Hochsaison mit ausreichend Liegestühlen ausgestattet

We loved our stay at Creta Palace, it was our honeymoon and the hotel so kindly upgraded us to a family suite on arrival which was beautiful. The facilities are great and perfect for our 2 year old, she loved the pool and beach. The staff were so kind and friendly - thank you so much for making it so special!

Fantastische accommodatie, mooie kamers, heerlijk eten, mooi rooftopbar!, lekker aan het strand, mooie strandbar en -restaurant, niets is te veel voor het personeel - heel erg vriendelijk en behulpzaam. Enige opmerking : toiletten buiten bij de beachbar zijn vies, wat vaker laten schoonmaken. Verder alle complimenten, een aanrader!

Property on its own beach. Felt safe for children.

Great setting and great service Incredible Staff Excellent clean beach with loads of sunbeds

The location was very convenient, right in the middle between Heraklion and Chania. The property super nice and clean and safe and the staff very friendly, especially Masia. she was ready to help with any question we have and made us feel like home. We loved the ambiance, kids, parents, grandparents and couples were all having fun . The swimming pools were gorgeous and the beach very nice and clean. The restaurants very nice. the breakfast menu and breakfast area were great! The little market on the property was very convenient. We had a great vacation!

L’hôtel nel complesso è carino . La camera e’ spaziosa e rinnovata . Scarsa pulizia , per esempio sul terrazzino , e nelle aree comuni. La piscina e’ molto vecchia e andrebbe ristrutturata . Servirebbe un altra piscina magari per adulti. L hotel e’ abbastanza piccolo e non c’è molto da fare. I ristoranti molto belli , si mangia da Dio , tutto è fresco. Il bar in spiaggia e la spiaggia sono carini.

Incredible staff! They can’t do enough for you and very polite! Hotel is beautiful and well kept! Very large pool and great Beach with amenities

Wir waren als Familie im Herbst in diesem Hotel und haben uns insgesamt sehr wohl gefühlt. Die Anlage ist sehr gepflegt, die Zimmer sind sauber und modern eingerichtet. Das Essen war sehr gut – sowohl das Frühstück wie auch das Abendbuffet waren abwechslungsreich und von guter Qualität. Besonders gut hat uns das Essen am Strand gefallen – tolle Atmosphäre und sehr lecker! Einziger Minuspunkt: Die Pools sind leider nicht beheizt. Bei den herbstlichen Temperaturen war das Wasser ziemlich kühl, was schade war, v.a. für die Kinder. Trotzdem können wir das Hotel bestens weiterempfehlen

We booked sea view for 6 nights but didnt get sea view for full stay (only got for 2 nights but then shifted to another room with no sea view at all). Hotel was clean and housekeeping staff cleaned room so well everyday. Food was good too.

Clean comfortable hotel with a lovely beach. All inclusive breakfast offering a magnificent variety of foods. Lots of very attentive staff.

Property is outdated. Bathroom and entrance room in our bungalow has dingy lighting, fruit flies all over and a broken window latch. The shower is from the 80’s. Definitely will not be coming back. There are much better options in Rethymno for this price range.

Absolutely incredible from arrival to departure. What stood out for us was the friendliness of all staff, the cleanliness of the whole place, the maintenance of the grounds and the quality of the food. We only did breakfast but wish we had done all inclusive. Absolutely outstanding and exceptional service. A nice touch was the offer of drinks on arrival. The hospitality all around was amazing and we already can't wait to return. Thank you

Fantastische accommodatie, mooie kamers, heerlijk eten, mooi rooftopbar!, lekker aan het strand, mooie strandbar en -restaurant, niets is te veel voor het personeel - heel erg vriendelijk en behulpzaam. Enige opmerking : toiletten buiten bij de beachbar zijn vies, wat vaker laten schoonmaken. Verder alle complimenten, een aanrader!

Great setting and great service Incredible Staff Excellent clean beach with loads of sunbeds

The location was very convenient, right in the middle between Heraklion and Chania. The property super nice and clean and safe and the staff very friendly, especially Masia. she was ready to help with any question we have and made us feel like home. We loved the ambiance, kids, parents, grandparents and couples were all having fun . The swimming pools were gorgeous and the beach very nice and clean. The restaurants very nice. the breakfast menu and breakfast area were great! The little market on the property was very convenient. We had a great vacation!

We stayed in one of the villas with a pool. It was amazing!. Great service, very attentive, room staff were fantastic and thorough. The villa was super relaxing, just a few steps to the beach or chill out in our own pool. We enjoyed it.

This is a five star hotel and is as slick and polished as you might expect, with staff on hand to help with any and every enquiry or request, and a large imposing lobby and restaurant area. Grassy areas around the various accommodation blocks provide welcome coolness thanks to sprinklers. It's a sprawling complex with a family-friendly feel and also facilities more suited to adults i.e. the bars and Spa. Room location is a big factor in terms of how quiet or pleasant a stay you'll have as some rooms are very close to the small commercial area or the children's swimming pool. Rooms below ours had a direct view (and noise) of the air conditioning fan units behind the Spa. We had a standard 'Bungalow with Sea View', in reality a small apartment in a two-storey block. Although well maintained, decorated and clean, it is apparent that the concrete on the balcony is breaking down, and in the room the bedhead had a hole in it and the 'mirror' surfaces have degraded a lot around the edges. The door doesn't fit properly either, and you can see that other rooms have the same problem, with light spilling out around the doors at night, and sound travelling further than it should. These may seem petty details but for a luxury brand it is poor. A very comfortable bed and quiet air conditioning meant that we slept well in spite of the occasional sounds from neighbouring apartments. We only had breakfast, which was good but not great. Be aware of €15 a night sustainability charge.

L’hôtel nel complesso è carino . La camera e’ spaziosa e rinnovata . Scarsa pulizia , per esempio sul terrazzino , e nelle aree comuni. La piscina e’ molto vecchia e andrebbe ristrutturata . Servirebbe un altra piscina magari per adulti. L hotel e’ abbastanza piccolo e non c’è molto da fare. I ristoranti molto belli , si mangia da Dio , tutto è fresco. Il bar in spiaggia e la spiaggia sono carini.

Wunderbarer Aufenthalt, sehr nettes Personal und gut ausgestattete Zimmer. Es hat an nix gefehlt . Das einzige was ab und zu nervte war die musikalische Beschallung am Strand und in der Bar. Weniger Lautstärke wäre schön gewesen.

Wir waren als Familie im Herbst in diesem Hotel und haben uns insgesamt sehr wohl gefühlt. Die Anlage ist sehr gepflegt, die Zimmer sind sauber und modern eingerichtet. Das Essen war sehr gut – sowohl das Frühstück wie auch das Abendbuffet waren abwechslungsreich und von guter Qualität. Besonders gut hat uns das Essen am Strand gefallen – tolle Atmosphäre und sehr lecker! Einziger Minuspunkt: Die Pools sind leider nicht beheizt. Bei den herbstlichen Temperaturen war das Wasser ziemlich kühl, was schade war, v.a. für die Kinder. Trotzdem können wir das Hotel bestens weiterempfehlen

We booked sea view for 6 nights but didnt get sea view for full stay (only got for 2 nights but then shifted to another room with no sea view at all). Hotel was clean and housekeeping staff cleaned room so well everyday. Food was good too.

Sehr schönes Hotel, allerdings waren die Familienbungalows sehr einfach und eher 3*-Niveau; Freundliches und zuvorkommendes Personal; Besonderes Ausstattungsmerkmal ist das Atelier am Strand, wo Hotelgäste kreativ werden können; Strand ist an der Wasserkante leider steinig, ansonsten aber schön, gepflegt und auch in der Hochsaison mit ausreichend Liegestühlen ausgestattet

Great hôtel, family bedrooms for 5 are super, and the buffets are Amazing in terms of quantity and quality !

Great staff, and comfortable room. Breakfast was good, but slipped up on a few points, like forgetting to switch on plate heater, so breakfast soon went cold.

Property is outdated. Bathroom and entrance room in our bungalow has dingy lighting, fruit flies all over and a broken window latch. The shower is from the 80’s. Definitely will not be coming back. There are much better options in Rethymno for this price range.

Super friendly helpful staff. Beautiful grounds ! Best beaches are south of the Rethymno.

Bester Service | familiäres Feeling | essen hervorragend |

Incredible staff! They can’t do enough for you and very polite! Hotel is beautiful and well kept! Very large pool and great Beach with amenities

Loved this place, staff, buffet

The most wonderful staff you will meet. I felt truly welcome at the hotel. We will miss Christof and Nefeli.

We loved our stay at Creta Palace, it was our honeymoon and the hotel so kindly upgraded us to a family suite on arrival which was beautiful. The facilities are great and perfect for our 2 year old, she loved the pool and beach. The staff were so kind and friendly - thank you so much for making it so special!

Absolutely incredible from arrival to departure. What stood out for us was the friendliness of all staff, the cleanliness of the whole place, the maintenance of the grounds and the quality of the food. We only did breakfast but wish we had done all inclusive. Absolutely outstanding and exceptional service. A nice touch was the offer of drinks on arrival. The hospitality all around was amazing and we already can't wait to return. Thank you

Unique hotel, wonderful spaces, friendly and helpful staff!!!! The best holidays!!!

The location was very convenient, right in the middle between Heraklion and Chania. The property super nice and clean and safe and the staff very friendly, especially Masia. she was ready to help with any question we have and made us feel like home. We loved the ambiance, kids, parents, grandparents and couples were all having fun . The swimming pools were gorgeous and the beach very nice and clean. The restaurants very nice. the breakfast menu and breakfast area were great! The little market on the property was very convenient. We had a great vacation!

We had an excellent stay for a 4 day wedding. Staff was very attentive and service was incredible! Food was amazing.

Super friendly helpful staff. Beautiful grounds ! Best beaches are south of the Rethymno.

Anlage ist sehr schön, Strand nicht weit entfernt. Familienfreundlich . Fittnesprogramm. Leider die Liegen in der Früh mit Handtücher belegt. Ist leider meist überall so.

Incredible staff! They can’t do enough for you and very polite! Hotel is beautiful and well kept! Very large pool and great Beach with amenities

Beautiful facilities. Clean and practical. Friendly, helpful staff. Close to attractions (other beaches, wineries, Retymno, etc.) and located on a beach. Great for traveling with toddlers and children. Excellent food, featuring local products. Amazing breakfast.

Sehr schönes Hotel, allerdings waren die Familienbungalows sehr einfach und eher 3*-Niveau; Freundliches und zuvorkommendes Personal; Besonderes Ausstattungsmerkmal ist das Atelier am Strand, wo Hotelgäste kreativ werden können; Strand ist an der Wasserkante leider steinig, ansonsten aber schön, gepflegt und auch in der Hochsaison mit ausreichend Liegestühlen ausgestattet

Realmente esta muy bonito , es grande el hotel , con muchos detalles , se disfruta de la playa y el atardecer , es mucho mas que lo que se muestran en las fotos , se siente uno muy a gusto , el desayuno sin palabras , espectacular y delicioso , la atención y servicio del hotel realmente nos encanto , lo recomiendo ampliamente , me hubiera encantado estar mas tiempo para disfrutar todas las instalaciones del hotel , muchas gracias por sus atenciones , desde Mexico

Property on its own beach. Felt safe for children.

Great setting and great service Incredible Staff Excellent clean beach with loads of sunbeds

Friendliness of all staff, lovely location & food, long sandy beach which was lovely for morning walks, amazing sunsets

The location was very convenient, right in the middle between Heraklion and Chania. The property super nice and clean and safe and the staff very friendly, especially Masia. she was ready to help with any question we have and made us feel like home. We loved the ambiance, kids, parents, grandparents and couples were all having fun . The swimming pools were gorgeous and the beach very nice and clean. The restaurants very nice. the breakfast menu and breakfast area were great! The little market on the property was very convenient. We had a great vacation!

Bester Service | familiäres Feeling | essen hervorragend |

This is a five star hotel and is as slick and polished as you might expect, with staff on hand to help with any and every enquiry or request, and a large imposing lobby and restaurant area. Grassy areas around the various accommodation blocks provide welcome coolness thanks to sprinklers. It's a sprawling complex with a family-friendly feel and also facilities more suited to adults i.e. the bars and Spa. Room location is a big factor in terms of how quiet or pleasant a stay you'll have as some rooms are very close to the small commercial area or the children's swimming pool. Rooms below ours had a direct view (and noise) of the air conditioning fan units behind the Spa. We had a standard 'Bungalow with Sea View', in reality a small apartment in a two-storey block. Although well maintained, decorated and clean, it is apparent that the concrete on the balcony is breaking down, and in the room the bedhead had a hole in it and the 'mirror' surfaces have degraded a lot around the edges. The door doesn't fit properly either, and you can see that other rooms have the same problem, with light spilling out around the doors at night, and sound travelling further than it should. These may seem petty details but for a luxury brand it is poor. A very comfortable bed and quiet air conditioning meant that we slept well in spite of the occasional sounds from neighbouring apartments. We only had breakfast, which was good but not great. Be aware of €15 a night sustainability charge.

Beautiful facilities. Clean and practical. Friendly, helpful staff. Close to attractions (other beaches, wineries, Retymno, etc.) and located on a beach. Great for traveling with toddlers and children. Excellent food, featuring local products. Amazing breakfast.

Loved this place, staff, buffet

Wir waren als Familie im Herbst in diesem Hotel und haben uns insgesamt sehr wohl gefühlt. Die Anlage ist sehr gepflegt, die Zimmer sind sauber und modern eingerichtet. Das Essen war sehr gut – sowohl das Frühstück wie auch das Abendbuffet waren abwechslungsreich und von guter Qualität. Besonders gut hat uns das Essen am Strand gefallen – tolle Atmosphäre und sehr lecker! Einziger Minuspunkt: Die Pools sind leider nicht beheizt. Bei den herbstlichen Temperaturen war das Wasser ziemlich kühl, was schade war, v.a. für die Kinder. Trotzdem können wir das Hotel bestens weiterempfehlen

Clean comfortable hotel with a lovely beach. All inclusive breakfast offering a magnificent variety of foods. Lots of very attentive staff.

Great hôtel, family bedrooms for 5 are super, and the buffets are Amazing in terms of quantity and quality !

Realmente esta muy bonito , es grande el hotel , con muchos detalles , se disfruta de la playa y el atardecer , es mucho mas que lo que se muestran en las fotos , se siente uno muy a gusto , el desayuno sin palabras , espectacular y delicioso , la atención y servicio del hotel realmente nos encanto , lo recomiendo ampliamente , me hubiera encantado estar mas tiempo para disfrutar todas las instalaciones del hotel , muchas gracias por sus atenciones , desde Mexico

Great staff, and comfortable room. Breakfast was good, but slipped up on a few points, like forgetting to switch on plate heater, so breakfast soon went cold.

We had an excellent stay for a 4 day wedding. Staff was very attentive and service was incredible! Food was amazing.