Olympic Palladium

Put simply, the experience feels entirely disconnected from guests' needs. Many of the choices seem to have been made without considering the people who actually use the rooms. For example, upon entering, a coffee set was placed squarely in the middle of the table, leaving no space to use the surface. The desk drawer handles are oversized and protrude into the body of the desk. Opening them reveals empty interiors, which seems unnecessary and thoughtless.

Very basic for an all guys trip. Somewhat run down. Parking is a challenge. But if you don’t plan to spend time in your room or in the hotel, it is ok. Centrally located.

I stayed here in Sept/24. Obviously, I enjoyed it enough to give it another try. I am an adamant non-smoker. On my last stay I brought it up. Reception tried to rid the room of smoke but it really didn't help as it was thick as soup. I mentioned upon reserving I really didn't want to go through that again. I also mentioned I would like to get some breakfast before it was actually served (8 to 10AM). I missed out on my last stay. I am happy to say both small issues from last time were no longer issues on this visit thanks to a young gentleman named Phillip who was only eager to assist with a smile. I was also able to extend my checkout time upon departure without a dreaded money grabbing fee. Luggage storage is also available with a smile (Yanis) so you can enjoy Rethymno to its fullest. To me the greatest virtue of this property is reception. They don't roll their eyes or give a heavy sigh at requests. They indeed want you happy and returning. Breakfast has numerous choices even for the fussiest eaters such as myself. The smallest downfall is the bed and pillows. The support was not firm as I like but we are all different. Even though Room #503 faced the street any outside noise was minimal. Job well done!!

The main issue was the gym - advertised on website, it was unsafe and dangerous to use with all equipment broken and simply dangerous for heath, this gym should’ve been completely shut. Showers in the room were not any better either, filthy, covered in mould, broken doors covered in rust. Overall, this hotel is in terrible condition and shouldn’t be awarded the stars it received. Awful

bed and pillows were very uncomfortable and shower was very hard to get in and out of