Is parking available at the property?

Yes, covered self-parking is available on-site for a fee of EUR 40 per day, which includes in/out privileges.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available for a fee of approximately EUR 38 per person. Breakfast is served on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.

Does the property allow pets?

Yes, pets are allowed at the property with a fee of EUR 40 per pet, per stay. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM until 11:59 PM, and check-out is until 12:00 PM. Early check-in and late check-out are available for a fee, subject to availability.

Are airport shuttle services available?

Yes, a roundtrip airport shuttle is available for a surcharge of EUR 55 per vehicle (one-way, maximum occupancy 2). The shuttle service operates 24 hours.

What accessibility features are available for guests with disabilities?

The property offers several accessibility features including elevators, a stair-free path to the entrance, wheelchair-accessible facilities in public areas, rooms, and bathrooms, as well as a wheelchair-accessible lounge and meeting spaces.

What is the location of the property in relation to key landmarks?

The hotel is centrally located in Vienna, just a 4-minute walk from the University of Vienna and 10 minutes on foot from the Vienna Christmas Market. It is approximately 0.6 miles from Hofburg Imperial Palace and 0.7 miles from the Spanish Riding School.

What are the hotel's policies for guests staying with children?

Children are welcome at the property. Children 6 years old and under enjoy meals at no charge, while children aged 6 to 11 receive a 50% discount on meals. Children 12 and above are considered adults for meal charges.

Hilton Vienna Plaza - 5 Star Hotel in Vienna

Average nightly price at Hilton Vienna Plaza by month, last 12 months (USD)
Month	Average price
January	$248
February	$247
March	$296
April	$275
May	$344
June	$299
July	$231
August	$217
September	$377
October	$284
November	$338
December	$502

What guests think

Hilton Vienna Plaza is widely praised for its central, walkable location with excellent public transport, comfortable and often spacious rooms, elegant common areas, and generally friendly staff, with many guests highlighting a generous breakfast and good on-site dining.

Recurring drawbacks include air conditioning or temperature-control problems, occasional street noise, and rooms that can feel small or dated. Cleanliness is generally good, but several guests reported late or inconsistent housekeeping and missing in-room supplies. Facilities are solid with a gym, sauna and an appreciated Executive Lounge, but there is no pool and parking can be pricey. Expect a convenient, upscale city base with good comfort, but check room climate and housekeeping if those matter to you.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests mention a gym and sauna positively plus an appreciated Executive Lounge; there is no pool. Parking is available but noted as expensive, and a few comments cite a small or basic spa area.

Related guest reviews

8

Eelco

Jun 27, 2025

·

Stayed 6 nights

Good hotel as to be expected from Hilton Group. Few remarks: water bottles in room were not replaced or refilled. Empty minibar. Breakfast room crowded with little space between tables. No pool or roof terrace. Not really the 5 star experience. Good location.

8

Carolina

Dec 26, 2024

·

Stayed 2 nights

Das Mädchen an der Rezeption sprach kein Deutsch. Wir sind in Österreich und hier wird Deutsch gesprochen, nicht Englisch. Und... Parkplatz kostet 40 Euro pro Tag FÜR Gäste?!! Wahnsinn! Es wäre schön, wenn es zumindest günstiger wäre als öffentliches Parken.

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10

Magnus

Oct 28, 2023

·

Stayed 2 nights

Perfect location, 20 min walk to the Opera house area. Realy nice with Executive lounge.

8

Christine

Oct 27, 2025

·

Stayed 3 nights

No pool at this hotel but spa and gym facilities available. We received a room upgrade. Room was spacious and comfortable. Check-in was efficient. The hotel was so quiet. Door and window seals and chamfered doors ensured we weren’t disturbed by street noise or other guests. Breakfast was good including a comprehensive of cooked and continental options in a buffet set up.

8

sharat kumar

May 9, 2025

·

Stayed 4 nights

Place is good but no swimming pool and bath tubs in rooms after paying £250 per day.

10

May

Nov 13, 2023

·

Stayed 3 nights

Beautiful hotel with a nice spacious room. Nice amenities such as a gym and spa and most of all, centrally located to the historical attractions in the first district. Would book again!

10

Argishti

Oct 11, 2025

·

Stayed 2 nights

Breakfast was great and staff very professional. Gym is 24hrs big plus

10

Mordechai

Jun 25, 2025

·

Stayed 1 night

The hotel is in a great location, making it easy to explore the city. Parking is available on your own at the back of the property, which is convenient. The room had everything we needed, and the price was very reasonable for the quality offered. As part of our executive room package, we enjoyed a delicious breakfast and also appreciated the small evening dinner served at the Executive Lounge , a nice added touch. Overall, it was a great stay with excellent value for the price.

10

Brett

Oct 30, 2023

·

Stayed 2 nights

Great hotel in the city centre. Wonderful building with old school charm. All amenities available and overall in very good condition. Staff friendly and helpful. Food was delicious (had breakfast and dinners) although breakfast times were very busy. Exec Lounge was great other option for quiet time. Wonderful stay, would recommend.

10

Aleksandr

Jun 19, 2025

·

Stayed 2 nights

Great hotel. The massage spa zone is just a small room without much ventilation. That was only one surprising thing.

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Cleanliness

Rooms are frequently described as clean, but multiple reviews note lapses such as late or missed servicing, leftover hair, and empty toiletries.

Related guest reviews

6

Julia

Nov 2, 2025

·

Stayed 2 nights

Zimmer war in einem guten und sauberem Zustand. Leider war die Aufmerksamkeit im Zimmer nicht der Erwartung für ein solche Hotel gegeben (Seife und Conditioner waren leer bei der Ankunft und wurden auch nicht aufgefüllt.

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10

Lily

Oct 30, 2024

·

Stayed 6 nights

Excellent room and bathroom, clean, updated and nice

4

leor

Feb 22, 2025

·

Stayed 4 nights

the only benefit that this hotel has to offer is the location . other than that i had a terrible experience . House keeping service is a disaster . by 5 pm the room wasn't service . i had to call to request service . bedding wasn't replaced . i had to call to request cleaned towels . NO amenities in bathroom . i had to call to request every item no coffee in the room. food was left in hallway for the entire day . . i had to call to get it removed .room was never put together. i had to check carefully that it was actually cleaned . travel all over the world . horrible experience

8

robert

Feb 27, 2026

·

Stayed 4 nights

The room and bathroom were excellent, spacious and clean. The attention to the room was less good: the safe did not work and needed to be fixed, the temperature control likewise, the conditioner and coffee both ran out and were not replaced, the room was not serviced on one occasion until 4.30.

10

Maryane

Apr 27, 2025

·

Stayed 3 nights

A wonderful stay in a wonderful hotel: beautiful, incredibly peaceful, very clean and kind staff. It was just perfect.

8

Alexandra

Jan 14, 2026

·

Stayed 5 nights

Trevligt bemötande vid incheckning. Vid bokning av hotellet valde jag till och betalade extra för hotellfrukost. När vi kom till frukosten första morgonen fick vi veta att vi inte hade frukost och de sa samma i receptionen. Efter vi stått på oss och bevisat att det stod ”frukost” i vår bok ing på hotels.com så fick vi äta frukost som vi betalat för. Rummet var inte helt rent och problem med ventilationen i rummet (de erbjöd att ställa in en fläkt på rummet…) En dag hade vårt rum inte städats. Jag sa till och då bokades städning in en specifik tid nästa dag. Städningen uteblev och vi fick säga till och fick då rummet städat, men vi upplevde att heltäckningsmattan inte kändes bra städat i rummet, hår låg kvar på golvet i badrummet sedan ankomst. Frukosten var okej, men hade kunnat finnas fler alternativ av nyttigare flingor tex. Väldigt bra med room service dygnet runt. Fint hotell och trevlig personal, väldigt bra läge och plus att vi fick rum högt upp med utsikt mot gatan.

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8

Melissa

Mar 29, 2025

·

Stayed 2 nights

The reception and breakfast area were beautiful. Unfortunately the room was showing signs of dating. Piece fell off the shower, no handwash or shower gel and bathroom light didnt work. Also very limited water and tea/coffee in room. Staff were friendly, the location is good and breakfast had a good selection.

8

Daniel

Jun 3, 2025

·

Stayed 4 nights

Found hairs in bath and shower at start of stay. Otherwise all was good.

10

Helen

Dec 31, 2024

·

Stayed 4 nights

Awesome Hotel - Clean and convenient location. Housekeeping could have been better as all they did was make bed, had to ask for extra towels and water, tea etc. Hiwever did not spoil our stay!

2

leor

Feb 18, 2025

·

Stayed 1 night

I traveled extensively around the world. Staying at the Hilton Vienna Plaza was an experience to forget. Poor service. Poor housekeeping service. No amenities in bathroom .towels are not washed. Bedding are not changed . A cart with food was left in hallway all day. Room wasn’t put together . 5 pm room wasn’t cleaned yet. Absolutely bad recommendation.

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Rooms

Rooms are generally spacious, comfortable and modern, though several guests reported weak air conditioning or overheating, some street-facing noise, and occasional small or dated rooms. A few also found the beds firm.

Related guest reviews

8

SEYIT

Nov 27, 2023

·

Stayed 3 nights

so far so good room very old

8

Komalkirti

Aug 2, 2025

·

Stayed 4 nights

The on-site restaurant had amazing menu! The staff was incredibly helpful. We had a problem with our AC the first night and they helped us change to a different room.

10

Jose eduardo

Jan 17, 2026

·

Stayed 4 nights

Quarto amplo,, super confortável Lençóis e colchão novos Tudo impecável

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8

David

Sep 4, 2025

·

Stayed 1 night

Need more robust Wifi

10

Amanda Lee

Oct 27, 2025

·

Stayed 11 nights

We had a wonderful 2 week stay, and would definitely come back to the Hilton Vienna Plaza on our next trip! The staff were wonderful, the room was comfortable and quiet. Great location walking distance from all the tourist attractions.

8

Beatrice

Nov 24, 2025

·

Stayed 3 nights

Sengene var litt for harde for min smak, men ellers tip top hotel

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10

Israel

Nov 11, 2025

·

Stayed 4 nights

Modern rooms, excellent desk service, great location

8

Aymee

Nov 13, 2025

·

Stayed 2 nights

The hotel itself is pleasant and clean. It is in a convenient area that is easily accessible. The rooms are clean and comfortable and the restaurant Emile serves good food.staff is pleasant and helpful. Detractors are that it is a big name hotel chain and you are just another number. Telephones do not work properly , temperature control was uncomfortable and street noise is inevitable.

10

Bertha Arabella Vera

Aug 4, 2025

·

Stayed 15 nights

Everything great just the room was really small

8

Aymee

Nov 9, 2025

·

Stayed 3 nights

I had a good stay. The staff were courteous and helpful. The folks at the restaurant and room service were outstanding. I can’t say enough about how attentive they were. Food at Emile, the quality of their food matched the staff. My only drawback was the temperature in my room. It was way too warm, and even though I kept adjusting the thermostat, it kept reverting to heat. I had to open my window, which was great but it is a noisy street. Nice hotel overall

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Service

Many guests praise friendly, professional staff and efficient check-in, with standout assistance from concierge and front-desk teams. However, recurring complaints include slow or unresponsive housekeeping, check-in mistakes, billing or communication issues, and occasional rudeness.

Related guest reviews

10

Jonathan Simon

Oct 7, 2025

·

Stayed 3 nights

I can't say our stay wasn't without issues as there were unfortunately several, however the reason I'm still giving 5 stars is because of the staff. Camilla on reception and every other member of staff went above and beyond to rectify the problems we experienced and for that reason alone I am giving the Vienna Plaza 5 stars. They are without doubt the best people I have ever dealt with in a hotel and are a credit to Hilton. I personally can't thank them enoug for making our stay a good one.

10

Gordon

Nov 2, 2025

·

Stayed 3 nights

Exceptional customer service. Staff were very professional and friendly. Quality hotel and breakfast was great. Hotel is ideally located for exploring the city

4

leor

Feb 22, 2025

·

Stayed 4 nights

the only benefit that this hotel has to offer is the location . other than that i had a terrible experience . House keeping service is a disaster . by 5 pm the room wasn't service . i had to call to request service . bedding wasn't replaced . i had to call to request cleaned towels . NO amenities in bathroom . i had to call to request every item no coffee in the room. food was left in hallway for the entire day . . i had to call to get it removed .room was never put together. i had to check carefully that it was actually cleaned . travel all over the world . horrible experience

10

Liliana

Jan 22, 2024

·

Stayed 3 nights

The person that attended us was rude and it was a mistake that the reservation department of the hotel made , and she thought it was our mistake. Not very friendly nor helpful at all.

10

Harald

Aug 21, 2025

·

Stayed 1 night

Schneller Check In - freundliches Personal

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10

Manuel

Oct 30, 2025

·

Stayed 2 nights

Great facilities and location. Staff was friendly and efficient, specially Gerard at the front desk, but Kristopher was exceptional! He went out of his way to help us to recoup my backpack which I left in the taxi on our way to the hotel.

6

Lea

Aug 25, 2025

·

Stayed 4 nights

The hotel was nice, however, the staff and server had inconsistent communication. The coffee in the morning was suppose to be free but then they charged us for it. Just not good customer service. But great location.

10

egesta

Dec 28, 2022

·

Stayed 19,353 nights

The hotel was great, very good location,spacious rooms,big modern bathroom,nicely contemporary decorated, very clean,staff was great especially Mr.Chang the concierge, he was super friendly and always ready to help. I would recommend this hotel to everyone who visits Vienna.

2

leor

Feb 18, 2025

·

Stayed 1 night

I traveled extensively around the world. Staying at the Hilton Vienna Plaza was an experience to forget. Poor service. Poor housekeeping service. No amenities in bathroom .towels are not washed. Bedding are not changed . A cart with food was left in hallway all day. Room wasn’t put together . 5 pm room wasn’t cleaned yet. Absolutely bad recommendation.

8

Matthew

Jun 22, 2025

·

Stayed 4 nights

A beautiful stay… once you make it past the front desk The Hilton Vienna Plaza certainly looks the part! The room we had was spacious, modern, and spotless, with a location that makes exploring Vienna a breeze. And the complementary cheesecake was a nice gesture. Unfortunately, the service didn’t quite live up to the setting. Check-in was… memorable. We were given the wrong room number, and the staff seemed more interested in helping the guests who cut in front than the ones patiently waiting. A bold customer service strategy. And simple requests, like fresh towels, required multiple phone calls Overall, the hotel itself is lovely, clean, comfortable, and in a great spot. But for a Hilton, you’d expect the hospitality to be as polished as the marble in the lobby. Would visit again though.

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Location

Consistently praised location on or near the Ring with easy public transport, and walking distance to major sights, markets and restaurants. Some note it is a 10–20 minute walk from the very center.

Related guest reviews

10

HONGBING

Mar 31, 2025

·

Stayed 3 nights

Excellent location within walking distance of several top attractions, with bus stops conveniently located right next to the hotel. I stayed in a room that did not face the main road, and it was very quiet. The room was clean, and the mattress was quite comfortable.

10

Diane

Oct 17, 2025

·

Stayed 6 nights

Breakfast was a buffet, bountiful buffet, wide selection, good service, friendly and helpful, healthy choices, nice dining room. However, breakfast was not free. We paid for the buffet when we reserved the room. It was an optional expense. The hotel is on the ring at the edge of Zone 1, Innere Stadt. Easy location for walking and nearby Ubaun station and street car and bus stops. My 2nd time stayiing at this hotel.

10

Gabriel

Dec 1, 2025

·

Stayed 6 nights

All xmas markets and many major historic and brautiful sights within walking distance of hotel

10

Nadereh

Sep 2, 2025

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Stayed 5 nights

Location is very convenient, close to public transportation and restaurants

10

Suhas

Aug 20, 2024

·

Stayed 3 nights

Great location on Ringstrasse.. walkable to all the attractions

10

Israel

Nov 11, 2025

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Stayed 4 nights

Modern rooms, excellent desk service, great location

10

Yan

Sep 23, 2025

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Stayed 3 nights

Well maintained property in a very central location with easy access to shops, dining options and public transportation. Very friendly staff. Clean room. Also loved the restaurant in the hotel.

10

Terry

Sep 23, 2025

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Stayed 5 nights

Walkable to lots of attractions yet away from noice.

10

Melissa

Nov 26, 2023

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Stayed 1 night

The place was close to downtown area. Easy and convenient.

10

Hans Henrik

Apr 29, 2024

·

Stayed 3 nights

Centralt beliggende, lige ved offentlig transport. Her bor du med stil lige i hjertet af Wien.

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Dining

Breakfast is widely praised for variety and quality, and Emile/restaurant offerings and bar cocktails receive positive mentions. Negatives include crowded or noisy breakfast rooms, occasional average food or limited menu, and rare service mistakes.

Related guest reviews

8

Jorge

Sep 24, 2025

·

Stayed 4 nights

El restaurante tiene menú limitado y el servicio no es muy bueno, tienen jovenes sin mucha experiencia

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10

Hilde

Nov 29, 2025

·

Stayed 3 nights

Flott hotell med hyggelige ansatte! God og variert frokost. God lukt og dempet klassisk musikk i fellesområdene og gangene gjorde stemningen.

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6

Sarah

Nov 20, 2025

·

Stayed 3 nights

Chambre spacieuse toutefois : dégât au niveau de la peinture dans la douche, lavabo bouché. Gros point noir au petit déjeuner : Salle trop petite, beaucoup de monde et rezs bruyante. Les autres clients qui volent votre table pendant qu'on se sert au buffet, ou alors table vidée par le personnel alors qu'on est au buffet.

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10

Diane

Oct 17, 2025

·

Stayed 6 nights

Breakfast was a buffet, bountiful buffet, wide selection, good service, friendly and helpful, healthy choices, nice dining room. However, breakfast was not free. We paid for the buffet when we reserved the room. It was an optional expense. The hotel is on the ring at the edge of Zone 1, Innere Stadt. Easy location for walking and nearby Ubaun station and street car and bus stops. My 2nd time stayiing at this hotel.

10

ENRICO

Nov 2, 2025

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Stayed 4 nights

Wonderful property and nice rooms, excellent staff, and great selection at the breakfast buffet. Have stayed here several times and will come back!

8

Ian

Oct 17, 2023

·

Stayed 4 nights

Breakfast staff excellent, diner staff, food prices and choice, not so good. The hotel overall was excellent and we really enjoyed our stay.

8

Aymee

Nov 13, 2025

·

Stayed 2 nights

The hotel itself is pleasant and clean. It is in a convenient area that is easily accessible. The rooms are clean and comfortable and the restaurant Emile serves good food.staff is pleasant and helpful. Detractors are that it is a big name hotel chain and you are just another number. Telephones do not work properly , temperature control was uncomfortable and street noise is inevitable.

2

Subesh K

Sep 21, 2024

·

Stayed 6 nights

Breakfast is not good. Close to garbage area and very small space.

10

Lee

May 10, 2023

·

Stayed 3 nights

An excellent stay at the Hilton. Staff were very warm, friendly and accommodating. All added to an amazing stay in a stunning city. Oh, the cocktails in Emile's are amazing!

10

Cathryn Frances

Mar 27, 2025

·

Stayed 4 nights

The hotel is in a quiet area but an excellent position for access to transport and within easy walking distance of many areas of interest. All the staff were friendly, helpful and spoke English which made things very easy for us. The food was fabulous at breakfast and in the restaurant for our evening meal. We would definitely stay here again

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Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10 $368
11 $346	12 $547	13 $443	14 $366	15 $300	16 $351	17 $367
18 $295	19 $322	20 $295	21 $1,204	22 $372	23 $918	24 $289
25 $212	26 $247	27 $234	28 $230	29 $234	30 $234	31 $212

Su	Mo	Tu	We	Th	Fr	Sa
1 $214	2 $236	3 $263	4 $236	5 $236	6 $214	7 $237
8 $225	9	10	11 $260	12 $272	13 $265	14 $292
15 $292	16 $285	17 $299	18 $292	19 $625	20 $573	21 $474
22 $336	23 $336	24 $336	25 $336	26 $336	27 $484	28 $540
29 $336	30 $336

Hilton Vienna Plaza

Prices for Hilton Vienna Plaza

Monthly average prices

About this property

Location

Room options

Junior Suite, 1 King Bed (Penthouse)

Twin Room

Penthouse, 1 King Bed, Corner

Family Connecting Room

Executive Double Room, 1 King Bed

Room, 1 King Bed (Plaza)

Executive Room, Club

Twin Room (Plaza)

Family Penthouse, 1 King Bed

Room, 1 King Bed

Standard Room, 1 King Bed

Royal Penthouse, 1 King Bed

Standard Room, 2 Twin Beds

Room, 1 King Bed, Corner

Family Room, 1 King Bed with Sofa Bed

Executive Room, 1 King Bed

Executive Room, 1 King Bed (Plaza)

Executive Twin Room

Executive Room, 1 King Bed with Sofa Bed (Family Room)

Presidential Penthouse, 1 King Bed

Guest reviews of Hilton Vienna Plaza

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Hilton Vienna Plaza

Considering this hotel for your Vienna trip?

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