Name: Best Western Plus Amedia Wien
Address: Landstraßer Hauptstraße 153-155, Erdberg, Vienna, Austria, Vienna, AT
Price range: $64–$885 per night
Rating: 8.5

What guests think

Across recent reviews, Best Western Plus Amedia Wien is praised for clean, quiet rooms and easy access to Vienna’s public transport, while feedback is mixed on dated decor, maintenance, and housekeeping consistency, with some noise and air conditioning issues reported.

Staff are often described as friendly and efficient, though a number of guests encountered curt or unhelpful interactions and slow check-in. Breakfast draws many positive remarks but others found it basic, overpriced, or poorly replenished, and the small sauna earns modest praise with limited hours. Overall, expect a well-connected, mid-range stay with variable room quality and service.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Small sauna/wellness area receives modest praise but has limited hours and was occasionally inaccessible; there is no on-site restaurant beyond breakfast. Paid underground parking is available and convenient, though a vending machine and the airport shuttle drew complaints.

Related guest reviews

8

H

Oct 28, 2024

·

Stayed 4 nights

The room was comfortable and the hotel a reasonable distance from most attractions ie circa 30 minute walk or 10 minutes using the clean and reliable public transport. The spa did not seem to be anything to shout about, inaccessible the first few times we tried and then quite small when we went in for a look around.

6

Markus

Sep 7, 2025

·

Stayed 3 nights

Die besten Zeiten dieses Hotels sind wohl vorbei. Ich hatte ein Comfortzimmer 228 und kann sagen das die Grösse und das Bett gut waren. Im Bad sind Dusch-Gel und Haar-Shampoo beim Lavabo angebracht so das Mann beim Duschen nicht ran kommt. Die Storen hängen schief und sind sehr Schmutzig. Beim Frühstück ist das Personal total überlastet und wenn Mann gegen ende der Frühstücks Zeit kommt fehlen sehr viele Sachen. Wellness Bereich ist klein aber recht schön.

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10

Mark

Aug 26, 2025

·

Stayed 2 nights

Nice sauna and good breakfast

8

Nicholas

Aug 11, 2023

·

Stayed 1 night

It was a nice hotel, very friendly reception and the room was pleasant and large. However we had booked for 3 people and they only provided bedding for one person (only one duvet on the double bed and a sofa which was not convertible into a bed). This was fixed after a couple of trips down to the front desk (the phone in the room was not working). A bit more trouble than normal but otherwise OK. The hotel airport shuttle bus was expensive and I would recommend a taxi, Uber or public transport.

8

Evelina

Jul 16, 2024

·

Stayed 1 night

Bra hotell, relativt centralt. Eget parkeringsgarage med avgift. Frukosten var bra. Skulle kunna uppdateras och moderniseras men kändes ändå väldigt fräscht.

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10

Susana perez de

Jun 28, 2022

·

Stayed 2 nights

Que no funcione la maquina de vender bebidas

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8

Neveser

Apr 30, 2023

·

Stayed 1 night

Tiefgarage hat uns sehr gefallen.

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4

Steven

Jan 26, 2024

·

Stayed 3 nights

So I was staying at this hotel because of its proximity to the train station as in my case I had to go to the airport because of an Assessment. The fact that it’s close to the city center and public transport is a great plus. Unfortunately my stay wasn’t really as I had hoped. First, the walls between each room (I was staying at the 5th floor) are very thin so out of 3 nights there were 2 where I couldn’t sleep until at least 1 AM as I could hear people talking and walking very easily. Another issue is that there is currently a construction site near the hotel which makes it very noisy from 7 AM in the morning until somewhere around 6pm. At last and that’s a real shame, there is no restaurant apart from breakfast which also wasn’t the greatest for the price of 16 euros. Thankfully there are a few options very close to the hotel. But overall really quite a bad experience especially for a 4 star hotel for which I had quite high expectations in terms of comfort.

8

amelie

May 9, 2024

·

Stayed 4 nights

Sejour de 4 nuits dans cet hotel le petit dejeuner est tres bienproduits de qualite et du choix un jus d orange pressé serait un plus. L hotel quoique un peu excentré est tres bien desservi par le bus et le tram centre ville en 10 minutes. La chambre ne merite selon nous pas le 4 etoiles les rideaux ne sont pas suffisamment larges pour occulter la lumiere c est tres inconfortable le reglage du pomeau de douche ne fonctionne pas une seule chaise et un canapé nous avions reserve une chambre avec baignoire non respecté. Le spa est tres agreable mais ouvert uniquement de 18h a 23h.

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10

GRETL

Sep 9, 2023

·

Stayed 3 nights

convenient to bus stop to inner city. coffe shop and grocery store right next door. garage pkg is great

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Cleanliness

Cleanliness feedback is mixed: many guests found rooms very clean, while others reported housekeeping lapses (missed servicing, dirty or leaking dispensers, stained mirrors, and linens issues). Standards appear inconsistent across stays.

Related guest reviews

6

Mirela

Aug 13, 2024

·

Stayed 1 night

Das Bett war nicht für die dritte Person vorbereitet, die Bettdecke und das Kissen waren nicht mit Bettwäsche ausgestattet. Im Badezimmer waren keine Hygienebeutel und das Spiegel war schmutzig. Nach 6:30 war es sehr laut von der Baustelle gegenüber.

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8

hasan

Jul 22, 2025

·

Stayed 4 nights

Very clean hotel, staff were very friendly but location is little bit far away from downtown

10

Nienke

Apr 29, 2025

·

Stayed 2 nights

Heel schoon, geen geluiden van andere gasten gehoord, toplokatie, veilig parkeren in hotelgarage

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10

kee cheol

Oct 12, 2025

·

Stayed 2 nights

very quiet and clean

4

Kathleen

Aug 6, 2023

·

Stayed 2 nights

Schlechte Reinigung

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6

Takahiko

Jan 7, 2025

·

Stayed 5 nights

ボディソープとハンドソープが漏れていて、バスタブや洗面台が汚れている。　清掃をお願いしたが、トイレットペーパーとティッシュの補充がされてなかった。

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10

Peter

Oct 8, 2023

·

Stayed 2 nights

Sehr schönes Zimmer, ruhig, absolut perfekt gereinigt! Gutes Preis- Leistungsverhältnis.

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8

Rudolf

Sep 25, 2023

·

Stayed 2 nights

Das Hotel liegt recht günstig, durch die Bushaltestelle und dadurch Anbindung an die U-Bahn ist man schnell im Zentrum. Das Hotel ist Mittelmaß...Frühstück muß dort nicht sein. Schräg gegenüber Bäckereifiliale mit günstigem Frühstück !! Personal in der Rezeption von sehr freundlich bis total muffelig. Zimmer nicht groß, aber alles vorhanden. Bad sauber, aber die Seifenspender suboptimal...kommt kaum was raus...Alles in Allem würde ich wegen der Lage hier wieder buchen

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10

Jasmin

May 22, 2023

·

Stayed 1 night

Unterkunft sauber, Personal freundlich.

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2

Xiaolin

Jul 5, 2024

·

Stayed 1 night

Unfriendpy staff. Rude, cold. Body hair on bedsheet, dirty. Empty shampoo container

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Rooms

Rooms are generally spacious and can be comfortable, but several guests noted dated furnishings, maintenance problems, and noise from the street or thin walls. Bedding quality varies, and multiple reviews reported ineffective air conditioning and aging TVs or bathtubs.

Related guest reviews

4

fatemeh

May 16, 2023

·

Stayed 2 nights

The matress was uncomfortable ,

6

Tomer

May 21, 2023

·

Stayed 2 nights

My relatively low rating is solely due to the poor room that I've been given, I think that with a different room this properly easily gets a 5* from me. Being on the first floor and facing the street where apparently taxi drivers like to gather and share laughs it got very noisy until very late. Closing the windows did not help and made the room very hot as the A/C could not blow cold air regardless of the settings that we tried, it seemed to always stay on heating. The shower want sealed properly and the bathroom got flooded after each shower. The toilet often didn't refill itself. The soap dispenser constantly got detached. Everything that I describe is specific to one room, I had a bad experience with it but I think that overall the hotel is great

8

Ioannis

Feb 28, 2023

·

Stayed 2 nights

Room comfortable. Breakfast basic. Unfortunately there is not king Bed or double bed in the hotel and also not available topper to glue the two single bed. The pillows unfortunately is not comfortable

6

Stanislav

Jul 20, 2025

·

Stayed 4 nights

Family suite with bed and sofa bed. Sofa bed not meant for sleeping. Very uncomfortable. Room was big enough to have a proper bed and a sofa. I would rather have a proper bed to sleep in than a sofa. Television was on its last legs. Had white dots across the whole screen. Door handle to enter room was coming off. Bathtub with a half glass makes it very difficult to take a shower without getting the floor outside the bathtub all wet. Bathtub deep and very inconvenient for seniors to get in and out. Not even a handle to get in and out of the bathtub for seniors.

8

Monica

May 9, 2025

·

Stayed 3 nights

Ci siamo trovati nel complesso bene. Ben collegato coi mezzi (a 10 minuti a piedi dalla stazione della S7 che collega all'aeroporto, fermata dell'autobus a 50 metri e metro a 10 minuti a piedi). Check in e check out veloci. Le ragazze al desk molto gentili. Stanza molto grande anche per 4 persone. Purtroppo le due poltrone letto per i ragazzi non erano comodissime. Per il prezzo pagato sinceramente ci aspettavamo di meglio da un albergo. Grande il letto matrimoniale. Abbiamo apprezzato il frigo in stanza dove poter mettere le proprie cose. Nel hall comodi distributori per bibite e snack. Non abbiamo usufruito della colazione in albergo. Proprio accanto all'ingresso c'è un supermercato Lidl e dall'altra parte della strada il panificio Akner dove poter fare colazione. In zona diversi ristoranti. Siamo rimasti 3 notti ma il secondo giorno, non abbiamo capito il perché, la stanza non è stata rifatta.

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2

Ruth

Oct 20, 2023

·

Stayed 2 nights

The hotel is outdated, descriptions and especially pictures on the booking website do not match. The hotel explained that the room pictures are not actual pictures but more a reference. Paid almost 40% more for a room type which showed a sitting area with a sofa and the room did not have a sofa or a sitting area. Everything is very tight, they have 3 twin beds which will be in the room even if you book something else. Furniture is partially broken and neither the AC nor the heat is working. You can only circulate air. When I asked about the heat, they placed a small room heater. The AC system stayed off for the entire Hotel to safe money. They seem to have certain month in the year where they allow usage. But a heatwave or a cold front will not trigger a change.

10

Teodora

Jun 9, 2024

·

Stayed 3 nights

Great location, friendly staff. The room was very clean and spacious and could easily accommodate my family of 4. I would stay here again.

8

Jody

Jun 6, 2025

·

Stayed 6 nights

Unfortunately the beds were very uncomfortable and the televisions need updating as you couldn't even watch netflix. This was disappointing when travelling with a child

4

Steven

Jan 26, 2024

·

Stayed 3 nights

So I was staying at this hotel because of its proximity to the train station as in my case I had to go to the airport because of an Assessment. The fact that it’s close to the city center and public transport is a great plus. Unfortunately my stay wasn’t really as I had hoped. First, the walls between each room (I was staying at the 5th floor) are very thin so out of 3 nights there were 2 where I couldn’t sleep until at least 1 AM as I could hear people talking and walking very easily. Another issue is that there is currently a construction site near the hotel which makes it very noisy from 7 AM in the morning until somewhere around 6pm. At last and that’s a real shame, there is no restaurant apart from breakfast which also wasn’t the greatest for the price of 16 euros. Thankfully there are a few options very close to the hotel. But overall really quite a bad experience especially for a 4 star hotel for which I had quite high expectations in terms of comfort.

6

Hans-Joachim

Apr 24, 2024

·

Stayed 3 nights

Der zur Zeit bestehende Baulärm direkt am Hotel war vorher nicht angekündigt worden. Nach einer Bewerde wurde uns ein Zimmer im Nebentrakt angeboten.

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Service

Many guests found the front-desk team friendly and efficient, but several reported curt interactions, limited communication, and occasional long check-in waits or service mishandling. Responsiveness varied when resolving room issues.

Related guest reviews

10

Christopher

Mar 15, 2025

·

Stayed 1 night

I've stayed here perhaps 6-8 times on my stopovers at VIE. Only 6 stops on the S7 train from the airport. Good food on the same street, too. Front desk staff has always been friendly and efficient, too.

6

Meena

Jun 18, 2025

·

Stayed 2 nights

The location is fantastic, hotel rooms are decent size for a city centre property, but the staff lack communication both whime checking in and out. No one asked if we needed any further assistance or when we checked out how was the stay etc...

6

sandi

Sep 17, 2023

·

Stayed 2 nights

Two bus loads of tourists showed up at same time as us. 45 minutes later we got checked in. Air conditioning didn’t work asked to get fixed and I didn’t know if anyone even looked at it. Two very hot nights in the room. Don’t expect much

4

takahisa

Nov 21, 2024

·

Stayed 3 nights

人数分のタオルの用意がなかった。ソープの補充がなく、大変困った。チェックインの際にトラブルがあったが、最終的には上司が出てきて解決した。上司が出てくるまでが全く聞き耳を持たない係員で、埒が開かずに困った。

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10

Sameh

Dec 4, 2024

·

Stayed 1 night

Excellent service and excellent location, friendly stuff

10

Marie

Sep 6, 2023

·

Stayed 2 nights

We rent 2 rooms for 7 people; we stayed at this hotel for the total of 3 nights. The rooms nice n cleaned. The location were so convenient to get to buses, train, grocery stores, restaurants and mall. There were many grocery stores and restaurants some only a few mins walk distance. The staffs were friendly and helpful. We would stay here again if we ever plan to come back this way.

6

Julian

Oct 21, 2023

·

Stayed 3 nights

The property was somewhat dated and could do with a spring clean. The staff were very curt when we arrived just before the midnight deadline due to flight problems and wanted a 10 Euro deposit for a conversion plug for our room (luckily we carry our own. We did not see much of the staff during our stay; It fulfilled what we needed. We did not get the drinks credit advertised. The staff said there was not one so at midnight we didn't argue and concentrated on enjoying our holiday. Wein was very nice and we will go back again

6

Sina

Oct 16, 2025

·

Stayed 3 nights

There were several unfortunate incidents in this hotel. I start with the worst one. This hotel only offers housekeeping if you put the sign. There is no “do not disturb sign” so they are supposed not to disturb otherwise. In the morning at 8.15 they just came inside and went out immediately!!! Even not knocking and waiting for some seconds! When i told the reception about this they just called it a “mistake” and did not even say a simple “sorry”! The other problem, the shower pipe was leaking and it was almost impossible to take a shower. They were not able to fix the shower immediately but they offered to change the room which is OK. Then, almost every time i was leaving room and coming back, the key was deactivated! they said the key was close to your cell phone which is not true as o don’t keep my cards on my phone case.

8

Martin

Nov 18, 2024

·

Stayed 1 night

The staff makes the difference. Friendly, service driven and attentive to one needs. Especial recognition to Göran.

10

Graham

Dec 1, 2024

·

Stayed 4 nights

Everything worked and was clean and comfortable. Staff very friendly and efficient.

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Location

Well connected to public transport (including U3 and S7 to the airport) with shops and cafés close by; some guests found it a longer walk to the center.

Related guest reviews

10

Monique

Aug 10, 2024

·

Stayed 1 night

We booked this room for pne night because we were here for Taylor Swift. Very nice stay. Everything was easy and relaxing. Easy walk to Belvedere palaces and close to the bus line for Innere Stadt. Easy to get to Wien Hauptbahnhof.

8

Saurav

Jul 11, 2024

·

Stayed 2 nights

Nice clean quiet stay..its away from the centre but u3 connection is in walkable distance which makes it easier to ho anywhere in Wien

10

Steven

Jan 31, 2025

·

Stayed 4 nights

Everything was great, staying here. Staff were super friendly and efficient. Location is nice and central. You can either walk the 20/30 minutes into the centre or jump the 74a from outside the hotel which takes you directly into the centre. Would definitely recommend staying here while visiting Vienna. Great place.

10

Rita

Jun 27, 2025

·

Stayed 1 night

Great location, easy to get around. Great breakfast

10

Carlos

Jul 17, 2024

·

Stayed 2 nights

Great location, easy access to public transportation.

8

Nicole

Aug 13, 2025

·

Stayed 2 nights

gut gelegenes Hotel, sauberes Zimmer, bequeme Betten, ruhig, Bäcker, Cafés und Supermarkt direkt neben an, schade nur, dass die Straßenbahn zur Zeit nicht nutzbar da sie renoviert wird, Gebühren für Parkplatz ziemlich hoch- haben daher außerhalb geparkt

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10

Sinan

Apr 22, 2024

·

Stayed 8 nights

While out of the city center, it is very close to train, subway and bus stations that run very frequently. It was perfect for my trip.

8

Animesh

Jun 16, 2025

·

Stayed 1 night

All good. Very close to public transport options and bus-stand. City is easily accesible and so is the train station for coming in/leaving out of the city. A water cooler/dispenser at every floor will go long way in making the already good hotel great.

10

Philip

May 5, 2024

·

Stayed 4 nights

Nice clean room with bath and shower. Plenty of room for three people. Great location a few minutes walk from metro station. Surrounding area seemed safe.

10

George V.

Dec 30, 2023

·

Stayed 1 night

Easy access by car or taxi while the access on foot from U3 subway is rather a long walk... The supermarket is near the hotel.

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Dining

Breakfast earns many compliments for taste and options, but several guests found it basic, overpriced, or poorly replenished, with a canteen-like setting.

Related guest reviews

10

Mariassunta

Mar 18, 2025

·

Stayed 3 nights

Very nice hotel and staff, close to public transportation, the breakfast was full of options. Also very clean.

10

Mark

Aug 26, 2025

·

Stayed 2 nights

Nice sauna and good breakfast

8

Evelina

Jul 16, 2024

·

Stayed 1 night

Bra hotell, relativt centralt. Eget parkeringsgarage med avgift. Frukosten var bra. Skulle kunna uppdateras och moderniseras men kändes ändå väldigt fräscht.

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6

Volker

Jun 4, 2024

·

Stayed 3 nights

Ich möchte wissen woher die 4 Sterne kommen. Maximal 2-3 Sterne Nur Badewanne vorhanden. Mini Kleideregal, kein Schrank Frühstück kleine Auswahl, kein Fisch, nur 2 Marmeladen, kein gek.Schinken, keine Spiegeleier, Brotauswahl zum schämen . Nur Toastbrot und weiche lätschige Brötchen. Frühstücksraum gleicht einer Kantine mit Tischen ohne Tischdecken nur mit Gummi Tischsets

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10

Rita

Jun 27, 2025

·

Stayed 1 night

Great location, easy to get around. Great breakfast

10

Karsten

Jul 30, 2023

·

Stayed 4 nights

Frühstück auch gut

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4

Steven

Jan 26, 2024

·

Stayed 3 nights

So I was staying at this hotel because of its proximity to the train station as in my case I had to go to the airport because of an Assessment. The fact that it’s close to the city center and public transport is a great plus. Unfortunately my stay wasn’t really as I had hoped. First, the walls between each room (I was staying at the 5th floor) are very thin so out of 3 nights there were 2 where I couldn’t sleep until at least 1 AM as I could hear people talking and walking very easily. Another issue is that there is currently a construction site near the hotel which makes it very noisy from 7 AM in the morning until somewhere around 6pm. At last and that’s a real shame, there is no restaurant apart from breakfast which also wasn’t the greatest for the price of 16 euros. Thankfully there are a few options very close to the hotel. But overall really quite a bad experience especially for a 4 star hotel for which I had quite high expectations in terms of comfort.

8

Rudolf

Sep 25, 2023

·

Stayed 2 nights

Das Hotel liegt recht günstig, durch die Bushaltestelle und dadurch Anbindung an die U-Bahn ist man schnell im Zentrum. Das Hotel ist Mittelmaß...Frühstück muß dort nicht sein. Schräg gegenüber Bäckereifiliale mit günstigem Frühstück !! Personal in der Rezeption von sehr freundlich bis total muffelig. Zimmer nicht groß, aber alles vorhanden. Bad sauber, aber die Seifenspender suboptimal...kommt kaum was raus...Alles in Allem würde ich wegen der Lage hier wieder buchen

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8

amelie

May 9, 2024

·

Stayed 4 nights

Sejour de 4 nuits dans cet hotel le petit dejeuner est tres bienproduits de qualite et du choix un jus d orange pressé serait un plus. L hotel quoique un peu excentré est tres bien desservi par le bus et le tram centre ville en 10 minutes. La chambre ne merite selon nous pas le 4 etoiles les rideaux ne sont pas suffisamment larges pour occulter la lumiere c est tres inconfortable le reglage du pomeau de douche ne fonctionne pas une seule chaise et un canapé nous avions reserve une chambre avec baignoire non respecté. Le spa est tres agreable mais ouvert uniquement de 18h a 23h.

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2

Ruth

Oct 18, 2023

·

Stayed 4 nights

Aircondition didn't work, long waiting time for check in, we didn't feel welcome, Breakfast was quite simple and not very varied.

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Month	Average price
January	$76
February	$76
March	$105
April	$145
May	$149
June	$141
July	$120
September	$147
October	$133
November	$132
December	$220

Su	Mo	Tu	We	Th	Fr	Sa
				1 $885	2 $410	3 $181
4 $79	5 $174	6 $132	7 $115	8 $126	9 $131	10 $144
11 $77	12 $97	13 $97	14 $102	15 $89	16 $122	17 $126
18 $91	19 $127	20 $128	21 $119	22 $91	23 $135	24 $174
25 $111	26 $85	27 $179	28 $75	29 $88	30 $80	31 $75

Best Western Plus Amedia Wien

Prices for Best Western Plus Amedia Wien

Monthly average prices

About this property

Location

Room options

Superior, King Bed

Double Bed, Courtyard View

Family Room

Economy Single

Double Room, Double Bed

Double Room, Single Bed

Double Room

Economy, Double Bed

Double Room, 2 Single Beds

Double Room, Double Bed

Suite, Double Bed

Single Room

Guest reviews of Best Western Plus Amedia Wien

Who stays here?

What guests think

Property Policies

FAQs about Best Western Plus Amedia Wien

Considering this hotel for your Vienna trip?

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21 $78	22 $64	23 $92	24 $124	25 $136	26 $135
27 $80	28 $134	29 $179	30 $265