Name: Jaz in the City Vienna
Address: Windmühlgasse 28, Vienna, Austria, Vienna, AT
Price range: $90–$689 per night
Rating: 9.1

What guests think

Travellers describe Jaz in the City Vienna as a modern, music-themed hotel in a convenient spot near Mariahilfer Straße and the U-Bahn, with friendly staff, very clean, comfortable rooms featuring in-room record players, and a well-liked breakfast.

The rooftop bar with city views is a highlight, and guests also appreciate the gym and sauna. Several reviews note dim lighting, open-glass bathrooms with little privacy, limited storage or work space, and mixed bed comfort; a few mention AC or heating issues and noise from bars or other guests. Overall cleanliness is praised, though housekeeping is on-request and a handful reported dust, cups not replaced, or minor wear. Expect a stylish, lively stay with easy access to the city.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Rooftop bar with city views is a highlight; guests also like the gym and sauna. Parking is available but expensive, and on-site venues can be limited or reserved for private events.

Related guest reviews

10

Eyal

Dec 16, 2025

·

Stayed 3 nights

Great staff, nice breakfast, gym is functional and great location. Also nice rooftop bar with a great service

10

Katie

Oct 12, 2023

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Stayed 4 nights

Excellent hotel near many restaurants. Easy access to public transportation. Very accommodating staff. Outstanding rooftop bar!

8

Astrid Eva

Jul 14, 2023

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Stayed 2 nights

Great hotel, expensive parking.

10

Christopher

Feb 22, 2026

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Stayed 3 nights

Fun hotel with great facilities in the Sauna and Gym. The LP library was a nice touch too

10

Michael

Jan 2, 2025

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Stayed 1 night

Cool hotel in a great location. Decent fitness room and a great little sauna. The record player in the room (and records available to borrow) was a nice touch!

8

Gary

Sep 13, 2025

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Stayed 3 nights

Roof top bar is amazing. Hotel decor is stylish Underground parking is available, even though bit expensive. I had type of room, that they call "baseline", bit tiny, not much space for luggage or clothes. Saying that price I paid was quite adequate considering this is Vienna

8

Michael

Apr 14, 2025

·

Stayed 2 nights

Parken und Frühstück völlig überteuert, ansonsten war das Hotel wirklich klasse.

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10

María García

Oct 10, 2025

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Stayed 3 nights

La decoración y ambientación del hotel es muy bonita y original. Buen desayuno. Buena ubicación. El único pero sería que el personal de recepción no hablaban nada de español y que el parking del hotel donde hemos dejado el vehículo que alquilamos estos días ha sido caro. Pero en general, muy recomendable!

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10

Tim

Sep 2, 2024

·

Stayed 2 nights

Great hotel, good gym and sauna. Trendy rooms.

10

Christopher

Oct 19, 2025

·

Stayed 3 nights

Gorgeous property near major shopping area with lots of dining options. Room was spacious, clean, and beautifully designed. Great rooftop bar with excellent staff! I would definitely stay here again!

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Cleanliness

Many reviews praise very clean rooms, but feedback is mixed overall. Housekeeping is on-request and some guests reported dust, unwashed cups, water leaks, or minor wear like peeling wallpaper.

Related guest reviews

6

Alan Xander

Jan 13, 2025

·

Stayed 4 nights

The rooms are not clean. Very dusty and poor ventilation. Rooms needs to be vacuumed and cleaned every day to prevent this. Using eco as an excuse is not acceptable. Dust builds up and gets in the airways, especially when the heating is turned up. Toilets also don’t have good ventilation which is unhygienic.

6

marc-andre

Jun 9, 2024

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Stayed 1 night

Despite a rocky start with bloodstains and a giant web in the initial hotel room, the staff promptly relocated me to a clean and comfortable space. From there, everything was smooth sailing, with attentive service and a pleasant stay overall

4

Maria

Oct 26, 2022

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Stayed 5 nights

El hotel está cerca de varias atracciones turísticas . Lamentablemente no dan un buen servicio de limpieza en la habitación . Nunca aspiraron ni cambiaron de sábanas . Y cosas tan simples como poner un frasco de jabón nuevo o papel higiénico si es que no se les notificaba . Así que por esa parte no nos gusto .

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8

Valerio

Jan 8, 2025

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Stayed 6 nights

Hotel in posizione eccellente: mai avuto bisogno dei mezzi pubblici per esplorare la città, eppure in posizione tranquilla e silenziosa, in una zona carina e vicina a molti ristoranti. Colazione ottima, personale molto cordiale. Stanza abbastanza spaziosa e con letto molto comodo e riposante. Tendeva ad essere un po' polverosa, forse per effetto del riscaldamento (abbiamo dovuto chiedere la pulizia della camera un paio di volte), e devo dire che il box non permetteva di farsi la doccia senza allagare il pavimento...

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8

MINKYEONG

Apr 13, 2025

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Stayed 1 night

스텝들도 친절하고 조식도 맛있었다. 그런데 샤워하는 곳의 물이 덜 내려가고 유리창 밖으로 물이 샐 정도다. 전체적으

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8

Markus

Nov 20, 2025

·

Stayed 4 nights

Wir hatten ein überraschend geräumiges Zimmer. Leider sind die Badezimmer hier offen im Raum verbaut. Das ist anscheinend inzwischen genügend Gästen auf die Nerven gegangen, so dass an der Dusche ein Vorhang nachgerüstet wurde. Die Armaturen im Bad haben schon bessere Zeiten gesehen. Auch die Tapete kam an einigen Stellen schon von den Wänden. Zwar nur am obersten Ende, aber dennoch. Und ich bin mir nicht ganz sicher, ob sich an den Stellen auch schon etwas Schimmel breit gemacht hat. Der Rest der Einrichtung war aber ok. Gut finde ich die Zimmerausstattung mit Wasserkocher und Nespresso-Maschine. Interessant und unerwartet war der Plattenspieler mit der Möglichkeit Platten an der Rezeption auszuleihen. Die Zimmerreinigung erfolgt nur auf Anforderung. Das kann man über WhatsApp erledigen. Das Angebot an Speisen im Restaurant und in der Rooftop Bar ist äußerst überschaubar und hat uns gar nicht angesprochen. Die Rooftop Bar bietet aber eine hervorragende Aussicht über die Stadt - auch wenn das von den Innenplätzen eher zu erahnen denn zu sehen ist. Das Personal ist freundlich (man wird durchgehend geduzt, was ich angenehm finde), der check in und check out gingen schnell. Erstaunlich fand ich, dass beim check out nicht gefragt wurde ob alles in Ordnung war. Das war für mich eine Premiere.

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8

Rico

Jun 9, 2025

·

Stayed 1 night

Gutes Hotel, würden es wieder wählen. Das Zimmer hatte ein sehr bequemes Bett, die Klimaanlage war leise, die Reinigungskräfte ab 9 Uhr eher weniger. Das Personal ist jedoch insgesamt sehr positiv zu erwähnen. Leider haben wir an einigen Stellen im Zimmer, darunter um den Handtuchhalter deutlich sichtbar schmutzige Stellen entdeckt. Auch hatten wir leider keine sauberen Tassen im Zimmer. Natürlich war es kein Problem neue zu erhalten, nur könnte so etwas natürlich vermieden werden. Alles in allem ein guter Aufenthalt und ein gutes Preis-Leistungsverhältnis

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10

Amber

Dec 30, 2025

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Stayed 5 nights

Staff was great, room was spotless though the bed was very high so if you have accessibility issues watch out for that. They have a great location as well close to shops, food, and some museums.

10

Hazel

Sep 27, 2025

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Stayed 3 nights

The Jaz hotel was very clean, had very nice and helpful staff and the location could not be better!

10

John

Oct 31, 2025

·

Stayed 7 nights

Super clean room, helpful staff, excellent breakfast (for an extra fee).

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AI-generated summary based on recent guest reviews

Rooms

Modern, well-equipped rooms, often spacious and quiet, with record players and comfortable beds. Recurrent drawbacks include dim lighting and linked switches, open-glass bathrooms, limited storage or no desk, occasional AC or heating issues, and mixed mattress comfort.

Related guest reviews

8

Eduardo

Jan 20, 2026

·

Stayed 3 nights

bien ubicado no me gusto el baño muy moderno y nk esta separado de la habitacion, ademas q pague un upgrade q me ofrecieron.previamente y no fuebla gran cosa

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10

Nicola

Nov 7, 2025

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Stayed 6 nights

Room was large and clean, bed very comfortable. Didn't have breakfast but we enjoyed the rooftop bar several times. We were on the first floor and the noise from the groundfloor bar was really loud on the Saturday evening. Didn't affect us and wouldn't stop us from staying again, but can imagine it would be annoying if you had kids or an early start (maybe request a higher floor). Location was great for our visit.

8

Beth

Nov 11, 2025

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Stayed 2 nights

Check in was friendly and welcoming, but not a good selection of records. Very clean room, but the bathroom is a see through glass stall in the middle of the room. It worked fine but water got everywhere. The bed was a nightmare. Literally hard as a rock. Great location, right in the middle of everything.

8

Gustavo

May 14, 2025

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Stayed 2 nights

It was good. However, the AC was not working. We had to open the window it was a little hot.

6

Monty

Apr 7, 2024

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Stayed 2 nights

The room was good size and had a nice patio. The air conditioning was not working well enough. We were on the 7th floor and it would not cool the room. The front desk staff tried, but there was nothing they could do. It was 80 degrees F outside and it just could not keep up. I would not stay here if the temperature was above 65 F.

8

Dan

Oct 13, 2025

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Stayed 8 nights

House cleaning must be requested. There was no desk or chair in the room, location is very good , 5 min walking distance to subway and close to shopping area

8

Callum

Sep 18, 2025

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Stayed 3 nights

We stayed at this hotel for 3 nights and though the hotel is a little further from the centre it is a fairly quick and easy 20 minute walk to the main city centre. We had no issues with this walk and actually enjoyed it. This is also local to a more lively hip area of the city with a nice high street for shopping very close by. The hotel is very unique with the rooms style and the record player where you can choose vinyls to take up to your room. Rooms very unique and they were very clean and we have no complaints here, the king sized bed was perfect. Only complaint was we were on the 4th floor and would often hear (assumed) cleaners or other guest scraping furniture around early in the morning Extra bonus is the rooftop bar on the 7th floor with fantastic views of the city with nice and fair priced drinks.

6

Scott

Nov 11, 2025

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Stayed 3 nights

Room was so dark, a few lights but dim ones at that, and the dark walls and ceilings hardly help, also no suitable desk or chair for computer work made things a challenge, maybe I picked too low end of a room. Otherwise ok.

10

Stefanie

Nov 5, 2025

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Stayed 4 nights

Lage des Hotels war super. Sehr freundliches Personal. Tolles Konzept- mit Vinyl-LPs zum Ausleihen und dann auf dem Zimmer in Ruhe anhören. Skybar wunderbar! Lichtkonzept im Zimmer war etwas gewöhnungsbedürftig- Lampen im Industrial-Stil blendeten, wenn man im Bett lag . Licht im

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10

Fatma

Oct 11, 2025

·

Stayed 3 nights

Jaz in the city hotel is a real gem! We felt welcome from the moment we set foot in. We were welcomed with big smiles and the check-in was quick and super easy. The room was big and clean and had everything we needed from super comfy beds, to coffee and tea facilities, to aircon and our own vinyl record player with lots of options that you can pick up from reception. We even had a swing in the room which is perfect for when you’re reading a book and listening to some music. The TV also has screen pairing option which is perfect to watch your favourite shows, something that most hotels don’t do. The room was incredibly quiet which made for a an excellent night sleep. The staff was lovely and couldn’t do enough for you. It just made our stay in Vienna that extra bit special. We live this hotel and would definitely stay there again.

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Service

Service is broadly friendly and helpful across front desk, bar, and breakfast. A few guests experienced unwelcoming or slow service, poor communication, or issues handling requests and promises.

Related guest reviews

2

Boun

Sep 2, 2025

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Stayed 3 nights

I decided to stay an extra night and booked it at the same hotel in advance. While I do understand that I have to change room keys before the last night, the receptionist who did this for me threw my key on the counter instead of handing it back to me.

6

Mark

Jun 6, 2025

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Stayed 3 nights

Very clean, tidy and unique hotel. A majority of the staff are excellent except one guy on reception who needs to realise he is in a job that requires him to help the customers not think he's right and the customers are wrong !! Only couple of downsides were that we were given the wrong room on arrival as I'd asked and paid for a bassline room with an outside area. Instead we were given a middle floor room with no balcony or outside area. It took a day to move us and the guy that did was extremely rude about it, and tried to convince us we had the right room. I would go back, but maybe certain staff need re-training !!

8

beverly

Oct 7, 2025

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Stayed 4 nights

Staff. Superb. Cannot fault. Bed amazing. Location brilliant. Blackout curtains.... total. Great place. Small niggles.... that stopped it being perfect.... Towels small thin and very budget hotel. All plug sockets at floor level. None anywhere near mirror. Hairdryer cord short. Have to sit on floor to dry/ style hair.... without mirror. Shampoo/conditioner. Was just shampoo. Someone else was complaining at desk re this. Reception contact by wattsapp. But there is never a response. Rooftop bar... fabulous. But closed for private party saturday night!!!!

10

Darren

Feb 24, 2026

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Stayed 3 nights

Really nice hotel! Love the music theme and the record players in the room - something different. Staff were all really friendly and helpful too. Location great and walkable to most sights or public transport. Would definitely stay again

10

Charlotte

Feb 28, 2026

·

Stayed 1 night

We loved our stay at Jaz! Super friendly staff, awesome breakfast (the sparkling wine was a nice treat on a Saturday morning), beautiful room, comfy bed, quiet, great location, great vibe. We would definitely stay here again if/when we come back to Vienna.

6

PATRICIA

Nov 29, 2023

·

Stayed 2 nights

location is decent, walkable to some good sights and shopping area, very clean room, overall I thought for the price, it could have been better. The guy that checked me in had a weird attitude and this really put me off - I travel 9/12 months a year and for hospitality, I found him very poor.

2

Boun

Sep 16, 2025

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Stayed 1 night

I wish the front desk staff was more hospitable and welcoming.

10

Harry George

Nov 29, 2025

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Stayed 3 nights

We had a great stay at Jaz in the City. Well situated, friendly and helpful staff, and good amenities. If we go back to Vienna then Jaz will be a perfect hotel.

8

Andres

Jun 26, 2023

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Stayed 2 nights

Pride weekend stay, very nice hotel, quite central and easy to walk around, the receptionist that checked me in could be a bit friendlier, I guess this is the Austrian way but very serious and almost felt bothered when I asked a question or when I required the sauna ti be turned on. He is slim, tall with a beard,

10

Fatma

Oct 11, 2025

·

Stayed 3 nights

Jaz in the city hotel is a real gem! We felt welcome from the moment we set foot in. We were welcomed with big smiles and the check-in was quick and super easy. The room was big and clean and had everything we needed from super comfy beds, to coffee and tea facilities, to aircon and our own vinyl record player with lots of options that you can pick up from reception. We even had a swing in the room which is perfect for when you’re reading a book and listening to some music. The TV also has screen pairing option which is perfect to watch your favourite shows, something that most hotels don’t do. The room was incredibly quiet which made for a an excellent night sleep. The staff was lovely and couldn’t do enough for you. It just made our stay in Vienna that extra bit special. We live this hotel and would definitely stay there again.

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AI-generated summary based on recent guest reviews

Location

Highly convenient for sightseeing and shopping near Mariahilfer Straße, Naschmarkt, and multiple U-Bahn lines; many attractions are walkable. Some note it is slightly outside the very center but easy by transit.

Related guest reviews

10

Rachel Mary Louise

Oct 11, 2025

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Stayed 3 nights

Great hotel near transport links, clean and great atmosphere.

10

Thorsten

Aug 28, 2025

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Stayed 3 nights

Modern gestaltetes Hotel mit guter Lage, direkt oberhalb des Naschmarkts und unterhalb der Mariahilfer Straße. In der Umgebung gibt es viele kleine Restaurants, Bars, Kneipen. Aufmerksames Personal, reichhaltige Auswahl beim Frühstücksbuffet. Auch die Rooftop-Bar Mariatrink ist einen Besuch wert!

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10

Darren

Feb 24, 2026

·

Stayed 3 nights

Really nice hotel! Love the music theme and the record players in the room - something different. Staff were all really friendly and helpful too. Location great and walkable to most sights or public transport. Would definitely stay again

10

Charlotte

Feb 28, 2026

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Stayed 1 night

We loved our stay at Jaz! Super friendly staff, awesome breakfast (the sparkling wine was a nice treat on a Saturday morning), beautiful room, comfy bed, quiet, great location, great vibe. We would definitely stay here again if/when we come back to Vienna.

10

Ella

Oct 27, 2025

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Stayed 3 nights

Great hotel, location was perfect for seeing the city and connecting to public transport

10

Christoph

Jun 21, 2025

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Stayed 4 nights

Tolle, citynahe Lage, saubere Zimmer, originell gestaltetes Ambiente, gutes Frühstück, freundliches Personal. Klare Empfehlung.

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10

ELUISA

Oct 27, 2025

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Stayed 4 nights

Atendimento excelente. Quarto muito bem estruturado. Localização excelente!

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10

Paul

Nov 25, 2024

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Stayed 5 nights

Hotel is in the perfect spot for visiting the city. Just a few minutes walk from the main shopping street and the city’s main market. It also sits between 2 subway lines and is within walking distance of the centre of the old city, if you prefer to stroll in.

10

Hazel

Sep 27, 2025

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Stayed 3 nights

The Jaz hotel was very clean, had very nice and helpful staff and the location could not be better!

10

William

Dec 6, 2023

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Stayed 3 nights

Excellent advice from the front desk about Vienna, room was spacious and comfortable, location is excellent - museum quarter about a ten minute walk and U-Bahn station about 5 minutes. And if you stay, check out the Raimundhof, a wonderful little passageway just a minute from the hotel, with great cafes and shops.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is widely praised for quality and variety, but several guests find it pricey. The restaurant/bar offering can be limited or closed on some nights, and there are occasional service or surcharge annoyances.

Related guest reviews

10

Eyal

Dec 16, 2025

·

Stayed 3 nights

Great staff, nice breakfast, gym is functional and great location. Also nice rooftop bar with a great service

8

beverly

Oct 7, 2025

·

Stayed 4 nights

Staff. Superb. Cannot fault. Bed amazing. Location brilliant. Blackout curtains.... total. Great place. Small niggles.... that stopped it being perfect.... Towels small thin and very budget hotel. All plug sockets at floor level. None anywhere near mirror. Hairdryer cord short. Have to sit on floor to dry/ style hair.... without mirror. Shampoo/conditioner. Was just shampoo. Someone else was complaining at desk re this. Reception contact by wattsapp. But there is never a response. Rooftop bar... fabulous. But closed for private party saturday night!!!!

8

Roderick

Jan 5, 2026

·

Stayed 5 nights

Overall a great hotel in a good location. Bars were great too. Johannes at the front desk and Jacob st the bar were both great! Jacob in particular is a great asset to the property. My only complaint is the charge of 2 euros each for mayo and ketchup with a hamburger. I mean what’s with that!!!!! First time ever been charged for that and since I wasn’t told of the extra I was pretty annoyed. That alone dropped from a 5 start to a 3 for me!!

8

Birgit

Jul 13, 2025

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Stayed 4 nights

Gute Lage, vieles zu Fuß zu erreichen. Schönes und ruhiges Zimmer sowie eine tolle Dachterrasse. Das Frühstück bietet auch einige vegane Varianten (für 29 € aber auch nicht wirklich günstig). Hervorzuheben ist noch das durchweg freundliche und hilfsbereite Personal. Insgesamt absolute Empfehlung.

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8

Yael

Mar 2, 2023

·

Stayed 4 nights

good location. bar was closed for private events almost every night breakfast expensive

10

Misumi

Sep 17, 2025

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Stayed 2 nights

朝食が良かった。特に卵料理は最高。

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8

Merisa

Jul 27, 2025

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Stayed 1 night

Uns hat alles super gefalleb, sehr schönes und sauberes Hotel. Einzig die Armatur in der Dusche wirkte etwas abgekratzt, dennoch sehr sauber. Das Frühstück war sehr gut, allerdings der Aufpreis dafür von 30€ p.P. zu übertrieben und nicht gerechtfertigt!

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10

André

May 23, 2023

·

Stayed 5 nights

Good central location near public transportation, cool interior, outstanding sky bar!

10

michelle

Dec 30, 2024

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Stayed 4 nights

Absolutely fabulous hotel, staff lovely and cocktails on the roof a must. Only gripe was that foodwasnt available 2 of the 4 nights and the towels are useless they are so small we did ask for more but they were barely above a hand towel.

10

Antonio A

Sep 27, 2025

·

Stayed 3 nights

Excelente hotel. Excelente café da manhã!!

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AI-generated summary based on recent guest reviews

Month	Average price
January	$118
February	$121
March	$130
April	$161
May	$189
June	$166
July	$135
August	$134
September	$184
October	$173
November	$183
December	$289

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3 $174
4 $90	5 $165	6 $666	7 $163	8 $144	9 $642	10 $689
11 $105	12 $124	13 $134	14 $141	15 $123	16 $689	17 $642
18 $105	19 $137	20 $131	21 $116	22 $132	23 $140	24 $142
25 $105	26 $115	27 $115	28 $115	29 $115	30 $111	31 $107

Jaz in the City Vienna

Prices for Jaz in the City Vienna

Monthly average prices

About this property

Location

Room options

Room (Bassline)

Bassline Courtyard Terrace Room

Room (In-Tune)

In-Tune Hanging Chair Room

Loft (Off Beat)

Suite (Backbeat)

Guest reviews of Jaz in the City Vienna

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Jaz in the City Vienna

Considering this hotel for your Vienna trip?

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21	22 $172	23 $162	24 $259	25	26
27 $96	28 $112	29 $157	30