Name: Hotel Mercure Wien City
Address: Hollandstraße 3, Vienna, Austria, Vienna, Austria
Rating: 8.18

Guest reviews

8.2

Very good

Based on 2,353 verified reviews

Who stays here?

Business

17%

Couple

46%

Family

17%

Group

14%

Solo

4%

What guests think

AI-generated summary based on recent guest reviews

Hotel Mercure Wien City earns praise for its walkable, quiet location near the center and generally friendly staff, with many guests finding rooms clean and comfortable, though temperature control and occasional housekeeping lapses drew criticism.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

8

Rickard

last week

·

Stayed 2 nights

Good location in Vienna..

10

Zeynep

Apr 26, 2026

·

Stayed 3 nights

Great location. Excellent sized room for 2. Very comfortable. Excellent breakfast. Great personnel. The only negativity was the dust in the room which I could asked for correction but did not as I wiped it off myself.

10

Louise

Mar 25, 2026

·

Stayed 2 nights

Perfect location, less than 10 minutes stroll to the start of the main area, even less to the airport bus stop. Cathedral easily walkable in 15 minutes and the first district. Spacious rooms.

6

Sophie

Mar 14, 2026

·

Stayed 3 nights

Good location to explore but the room was noisy with adjoining rooms and road traffic

8

Sindy

Feb 14, 2026

·

Stayed 3 nights

The bed’s comfortable and the bathroom super clean. Easy to walk around the area

Hollandstraße 3, Vienna, Austria

Location

A stay at Mercure Wien City places you in the heart of Vienna, within a 5-minute walk of Karmeliter Market and Vienna Crime Museum. This hotel is 0.6 mi (1 km) from Schwedenplatz and 0.7 mi (1.1 km) from St. Ruprecht's Church.

Danube River(0.1 miles)

Karmeliter Market(0.2 miles)

Circus and Clown Museum(0.2 miles)

Vienna Crime Museum(0.3 miles)

Schwedenplatz(0.3 miles)

St. Ruprecht's Church(0.3 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 23:30

Before 12:00

Security deposit

You'll be required to pay the fully refundable deposit for this property.

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Self parking is available on-site for a fee of EUR 25 per day. Parking height restrictions apply.

A buffet breakfast is served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM for a fee of approximately EUR 26 for adults and children. Children aged 11 and younger eat free breakfast.

Pets are allowed at the property with a fee of EUR 15 per pet, per day. Service animals are exempt from fees.

Check-in is from 3:00 PM until 11:30 PM, and check-out is at 12:00 PM. Early check-in is available for a fee of EUR 30, and late check-out is available for a fee of EUR 59, both subject to availability.

Accessibility features include step-free entrances and wheelchair-accessible facilities in public areas. Specific details about elevators and pool access features are not provided.

The property is located in the heart of Vienna, within a 5-minute walk of Karmeliter Market and Vienna Crime Museum. It is approximately 0.6 miles from Schwedenplatz and 0.7 miles from St. Ruprecht's Church.

Children are allowed at the property, and those aged 11 and younger can stay for free.

Hotel Mercure Wien City

Amenities

Property description

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