Is parking available at the property?

Parking is available nearby for a fee of approximately EUR 32 per day. Please note that parking height restrictions apply.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available daily from 6:30 AM to 10 AM for a fee of approximately EUR 26 per person.

Does the property allow pets?

No pets and no service animals are allowed at this property.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM, and check-out is until 12:00 PM. Early or late check-in/check-out may be available for an additional fee, and requests can be made at the front desk.

Are airport shuttle services available?

A roundtrip airport shuttle is provided for a surcharge of EUR 42 per vehicle (one-way, maximum occupancy 4) and is available 24 hours.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities in public areas. Specific details regarding room accessibility are not provided.

What is the location of the property in relation to key landmarks?

The hotel is centrally located in Vienna, within a 5-minute walk of St. Stephen's Cathedral and Stephansplatz. It is approximately 0.7 mi (1.2 km) from Vienna State Opera and 0.5 mi (0.8 km) from Hofburg Imperial Palace. Public transport options are available nearby.

What are the policies for guests staying with children?

Children are allowed at the property, and the minimum age for children to stay for free is not specified.

Mercure Wien Zentrum Hotel in Vienna

Average nightly price at Mercure Wien Zentrum by month, last 12 months (USD)
Month	Average price
January	US$150
February	US$139
March	US$176
April	US$187
May	US$215
June	US$199
July	US$174
August	US$151
September	US$228
October	US$205
November	US$218
December	US$313

What guests think

Across many reviews, Mercure Wien Zentrum is praised for its central, walkable location near public transport and sights, as well as consistently friendly, helpful staff and generally clean, modern spaces that suit city breaks and short stays.

Rooms are often compact with small bathrooms, and some guests note dated carpets or furnishings. Breakfast quality is frequently described as good, but several find it expensive and mention occasional replenishment or selection issues. There are occasional reports of street or maintenance noise, patchy Wi-Fi, and air-conditioning problems. A practical choice for short city stays.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Driving guests mention a partner garage nearby and advise planning the approach. A complimentary in-room minibar is appreciated, while some note dated lifts and occasional maintenance issues.

Related guest reviews

8

Codrut

21 Aug 2025

·

Stayed 2 nights

Die Unterkunft ist perfekt gelegen (zentraler geht es wohl kaum). Das Team war freundlich und hilfsbereit. Die Zimmer sind an sich sauber, die Betten bequem. Die Einrichtung etwas in die Jahre gekommen (NICHT schlecht, aber sie hat schon bessere Tage gesehen). Vor der Anreise mit dem Auto unbedingt die Parkplatz Situation beachten. Das Hotel hat Sondertarife im nahegelegenen Parkhaus, allerdings sollte man vorher klären wie man da hin kommt, denn rund um das Hotel gibt es entweder nur Halteverbote oder Anwohner-Parken (mal eben Ausladen und nach dem Parkhaus fragen kann "riskant" werden).

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4

Jason

22 Apr 2024

·

Stayed 4 nights

Location - Excellent - Very close to the city centre Staff - Friendly - Apart from checkout (paid no attention to the response of ‘how was your stay’, followed by head shaking and grinning as if our feedback was worthless). Maintenance of Building - Incredibly Poor (lift broken, air con broken, beds awful, heating broken, paper thin walls and doors). The location was fantastic, but for the price paid, we expected better, prepare for some sleepless nights!

10

Harald

14 Aug 2022

·

Stayed 2 nights

Toller Service schon beim Check In. Modernes Zimmer mit Quensbett (mein Buchungsgrund). Begehbare Dusche, kostenlose Minibar. Sehr zentral, nähe Stephansdom. Alles super bis auf den Lärm bis in die Morgenstunden auf der Strasse (kein Verkehr sondern Geschrei). Aber dafür kann ja das Hotel nichts.

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10

Rosane A

27 May 2025

·

Stayed 3 nights

A nossa estadia foi excelente. A funcionaria Maria Eduarda que fez o nosso check inn extremamente cordial e solicita. Ficamos num quarto excelente, com frigobar que era reposto gratuitamente todos os dias

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6

Camilla

15 Jul 2022

·

Stayed 2 nights

Bra centralt beläget. Hade läst på innan om parkering vilket var bra, hotellet hade samarbete med garaget så helt ok dagspris, frukosten var bra och hjälpsam personal.

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6

Sandra

5 Oct 2024

·

Stayed 4 nights

The area is good, walk 5 mins to great area of Stephenplatz. Room is small but adequate size for location however no shelves to put clothes. New decor and lovely bathroom but carpet looks old. No secure WiFi and very spotty coverage in room. Expensive bar and restaurant compared to others. Overall fine for price we paid - nothing majorly wrong.

10

Brendan

14 May 2023

·

Stayed 3 nights

I've stayed at this hotel before. Excellent location, close to most amenities and public transport. Friendly service. Complimentary still and sparkling water in fridge in room. Room clean and quiet. Lots of eating options nearby.

8

Manoel

27 Oct 2025

·

Stayed 4 nights

Localização excelente ( perto do centro histórico sem estar no meio do tumulto), fomos atendidos por Maria, Júlia e Breno e todos foram excelentes ( boas dicas , educados …). O café da manhã era bom mas senti q a reposição demorava um pouco. Excelente ter o frigobar com reposição diária e de cortesia.

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8

sophie

28 May 2024

·

Stayed 1 night

Fairly central location, located on a quiet street just off the main drag. Fairly old lifts, but otherwise nicely presented and comfortable enough.

8

Liz

17 Jan 2025

·

Stayed 3 nights

Friendly staff, great location, free minibar containing soft drinks and water.

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Cleanliness

Cleanliness is widely praised, with many reporting tidy rooms and well-kept spaces. A minority mention lapses such as dusty appliances, stained carpets, or mould in showers.

Related guest reviews

8

David

3 Apr 2025

·

Stayed 2 nights

Perfect location in the centre of Vienna. 5 minute walk from St Stephen’s Cathedral and surrounded by so many different options for dining, drinking and shopping. Public transport was easily accessible as well. Hotel was immaculately clean and the staff were really friendly and helpful.

4

Andrew

28 Jul 2024

·

Stayed 3 nights

Small room, dirty stained carpet, poor quality bedding, damaged shower head (split pipe), mould in shower.

8

Sahar

7 Oct 2025

·

Stayed 4 nights

Hårtorken var inte helt ren, jag såg några fläckar på den kaffemaskinen var lite dammig. Även duschen hade lite mörka beläggningar, så det kändes inte helt fräscht.

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10

JENNY

27 Dec 2025

·

Stayed 1 night

Everything was clean super clean, staff was friendly and helpful they provide us with very simple maps to the main attractions.

4

Sanaz

11 Jul 2023

·

Stayed 3 nights

Flooring is Dirty, AC was not working properly, It feels damp and without Air at night.

6

Yngve

15 Dec 2025

·

Stayed 5 nights

Nært sentrum. Mye gatestøy. Renhold kunne vært bedre. Frokost var sliten, hadde forventet betydelig bedre til den prisen.

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8

Ser

15 Nov 2025

·

Stayed 1 night

Odalar temiz,düzenliydi. Personel çok ilgili canayakın ve samimiydi

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10

Tracy

4 Dec 2025

·

Stayed 3 nights

Room was clean and hotel is well maintained. Staff was super helpful and attentive. Location is central to their public transportation and close to lots of restaurants and attractions.

10

Heike

4 Sept 2023

·

Stayed 4 nights

Das Zimmer und die sanitären Anlagen waren sehr sauber. Das Zimmer war klimatisiert, daher konnte man trotz der tropischen Temperaturen gut schlafen. Das Frühstück war gut. Die Lage ist toll. 2 Minuten zur Bahn und 5 Minuten zum Dom. Unser einziger Kritikpunkt ist, das wir keine tägliche Reinigung und ständig neue Handtücher gebraucht hätten. Da könnte man etwas nachhaltiger sein. Alles in allem ist das Hotel empfehlenswert und wir würden wieder dort wohnen.

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10

Kinue

20 Jun 2025

·

Stayed 1 night

O quarto era de bom tamanho e estava bem limpo

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AI-generated summary based on recent guest reviews

Rooms

Rooms are modern but often small, with compact bathrooms and limited storage; pillows are frequently described as thin. Some report patchy in-room Wi-Fi, occasional AC problems, and signs of wear like aging carpets; noise insulation varies.

Related guest reviews

8

Rafael

15 Jun 2025

·

Stayed 5 nights

Localização excelente. Cafe da manha super recomendado. Travesseiros ruins

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4

Sanaz

11 Jul 2023

·

Stayed 3 nights

Flooring is Dirty, AC was not working properly, It feels damp and without Air at night.

4

Taylor

3 Jan 2025

·

Stayed 2 nights

Good location, everything else is super small

6

Gunilla

19 Apr 2024

·

Stayed 5 nights

Rummet helt OK, men saknar skrivbord. Jättebra läge! Wifi räckte inte riktigt ändå till detta rum (i änden på korridoren), vilket var irriterande

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6

Sandra

5 Oct 2024

·

Stayed 4 nights

The area is good, walk 5 mins to great area of Stephenplatz. Room is small but adequate size for location however no shelves to put clothes. New decor and lovely bathroom but carpet looks old. No secure WiFi and very spotty coverage in room. Expensive bar and restaurant compared to others. Overall fine for price we paid - nothing majorly wrong.

8

GIULIANA

17 Sept 2024

·

Stayed 4 nights

Carino e confortevole. Stanza molto silenziosa anche se un po piccola. Unica pecca la moquette veramebte d'epoca. moquette

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10

Roger

1 Sept 2025

·

Stayed 2 nights

Das Mercure Wien Zentrum überzeugt vor allem mein seiner Lage. Es liegt zwischen Schwedenplatz und Stephansdom. Somit sind sowohl die wichtigsten Sehenswürdigkeiten aber auch U-Bahn Stationen sehr nahe gelegen. Das Zimmer ist eigentlich genug gross, einzig das Badezimmer ist etwas klein ausgefallen und für etwas breitere Personen ist die Dusche schon am Limit. Was ich auch als toll fand, war dass im Zimmer jeden Tag frischen Getränke kostenlos zur Verfügung standen. Aufgrund seiner tollen Lage würde ich das Hotel jederzeit wieder buchen.

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6

Johan

7 Apr 2024

·

Stayed 2 nights

Kamer te warm ondanks airco en heel de nacht een vreemd mechanisch geluid (1e verdieping)

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10

Diana

1 Dec 2025

·

Stayed 2 nights

Modern, comfortable, well designed, small room. Great location.

8

Paula

8 Dec 2022

·

Stayed 1 night

Hotel really well located, in city center, close to shops. Staff was friendly and check-in process was fast. However, we expected more from a 4-star hotel: room was nicely decorated but quite small and windows not that big, making the room a bit dark. However, bathroom was good and new. In terms of comfort, noise isolation is not good and pillows were too thin. I would classify it as an average hotel but would not recommend it since I have been to much better 4-star hotels in Vienna also centrally located.

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Service

Service is a strong point: staff are repeatedly described as friendly, attentive, and proactive, assisting with issues, upgrades, and local tips. Isolated complaints cite inconsistent attention at checkout.

Related guest reviews

10

Kevin

7 Jan 2024

·

Stayed 2 nights

Had an amazing stay and we’re surprised to receive a free city guided walking tour voucher from The hotel. The guide was excellent . Did really enjoy every minute of it.

10

george

20 Jul 2024

·

Stayed 2 nights

Great location, good breakfast, clean and nice. But the best is the staff, they make a difference ! Our flight was cancelled and they helped realocate us at prompt. Love them!

10

Christine

6 Oct 2025

·

Stayed 4 nights

Sehr freundliches, aufmerksames Personal. Ideale Lage.

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10

JENNY

27 Dec 2025

·

Stayed 1 night

Everything was clean super clean, staff was friendly and helpful they provide us with very simple maps to the main attractions.

4

Jason

22 Apr 2024

·

Stayed 4 nights

Location - Excellent - Very close to the city centre Staff - Friendly - Apart from checkout (paid no attention to the response of ‘how was your stay’, followed by head shaking and grinning as if our feedback was worthless). Maintenance of Building - Incredibly Poor (lift broken, air con broken, beds awful, heating broken, paper thin walls and doors). The location was fantastic, but for the price paid, we expected better, prepare for some sleepless nights!

10

Afonso

10 Jan 2026

·

Stayed 3 nights

Excellent hotel in a great location! We were very well attended to by the hotel staff, especially by the attendant Breno (very kind and helpful). Highly recommended hotel for families.

10

Rosane A

27 May 2025

·

Stayed 3 nights

A nossa estadia foi excelente. A funcionaria Maria Eduarda que fez o nosso check inn extremamente cordial e solicita. Ficamos num quarto excelente, com frigobar que era reposto gratuitamente todos os dias

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10

Tracy

4 Dec 2025

·

Stayed 3 nights

Room was clean and hotel is well maintained. Staff was super helpful and attentive. Location is central to their public transportation and close to lots of restaurants and attractions.

10

RICARDO

21 Feb 2026

·

Stayed 5 nights

EQUIPE, PRINCIPALMENTE A RECEPÇÃO COM O BRENO 👏👏👏👏👏 EXCELENTE

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10

ninon

19 Oct 2024

·

Stayed 4 nights

The staff was helpfull and caring about my confort. I had a bad experience with a taxi driver from the airport who dropped me to the wrong hotel and asking for cash instead of credit card. When I left 4 days later The hotel paid my taxi to the train station. Thank you so much!

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Location

Exceptionally central and walkable, close to Stephansplatz/Schwedenplatz and public transport. Many find the side-street setting quiet, though a few report street noise late at night.

Related guest reviews

10

Helen Marion

5 Mar 2025

·

Stayed 7 nights

Friendly helpful staff in city centre hotel which is in walking distance for many sights and eateries. It is close to tram and underground stations as well as agood range of shops. A nice place for a city break.

8

David

3 Apr 2025

·

Stayed 2 nights

Perfect location in the centre of Vienna. 5 minute walk from St Stephen’s Cathedral and surrounded by so many different options for dining, drinking and shopping. Public transport was easily accessible as well. Hotel was immaculately clean and the staff were really friendly and helpful.

10

Mathias

30 Aug 2024

·

Stayed 3 nights

Tolle Lage - sehr zentral und trotzdem sehr ruhig

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8

Sabine

5 Jul 2025

·

Stayed 1 night

Sehr zentral gelegen, viele Sehenswürdigkeiten sind fußläufig zu erreichen

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10

JUN

7 Aug 2025

·

Stayed 2 nights

ウィーンの南のヘソ（私的感覚😬）、Schweden Platzにほど近く、シュテファン大聖堂まで徒歩10分ほど。地下鉄やトラムを乗りこなせば、食事に行っても、観光に行っても、何かあるたびに直ぐ戻って来れる便利さ満点❗️。メルキュールなので、瀟洒で広い部屋ではないし、夜はそこそこ賑やかなので、静寂の中でないと寝れない方にはちと厳しいか…。しかし、フロントの対応は秀逸👍。二軒レストランを紹介してもらい、結局その二軒を二夜連続堪能！味も雰囲気も良くて、ウィーンの印象は更に良くなりました。立地もホスピタリティも非常に良いホテルでした。

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10

sophie

2 Apr 2024

·

Stayed 3 nights

Great central location, yet on a quiet, safe backstreet. Modern hotel with comfy beds. Ideal for a City break.

8

Astrid

2 Dec 2024

·

Stayed 2 nights

Zentral gelegen und fussläufig zum Flughafentransfer/Bus

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10

Roger

1 Sept 2025

·

Stayed 2 nights

Das Mercure Wien Zentrum überzeugt vor allem mein seiner Lage. Es liegt zwischen Schwedenplatz und Stephansdom. Somit sind sowohl die wichtigsten Sehenswürdigkeiten aber auch U-Bahn Stationen sehr nahe gelegen. Das Zimmer ist eigentlich genug gross, einzig das Badezimmer ist etwas klein ausgefallen und für etwas breitere Personen ist die Dusche schon am Limit. Was ich auch als toll fand, war dass im Zimmer jeden Tag frischen Getränke kostenlos zur Verfügung standen. Aufgrund seiner tollen Lage würde ich das Hotel jederzeit wieder buchen.

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10

Yuriy

10 Oct 2024

·

Stayed 3 nights

Great location

10

Valerie

24 Sept 2023

·

Stayed 1 night

Great location - could walk to everywhere

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Dining

Breakfast is commonly considered good with decent variety, but several guests find it overpriced and note occasional replenishment or selection issues. On-site dining gets positive remarks, including vegetarian options.

Related guest reviews

8

Rafael

15 Jun 2025

·

Stayed 5 nights

Localização excelente. Cafe da manha super recomendado. Travesseiros ruins

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8

Jacqueline

2 Jun 2024

·

Stayed 3 nights

Lage top, Zimmer sehr sauber, Personal sehr freundlich, Qualität des Frühstücks minderwertig, regionale Produkte am Buffet haben gefehlt.

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10

george

20 Jul 2024

·

Stayed 2 nights

Great location, good breakfast, clean and nice. But the best is the staff, they make a difference ! Our flight was cancelled and they helped realocate us at prompt. Love them!

10

Alan

16 Apr 2025

·

Stayed 3 nights

Well furnished room in modern style. Easy check-in with friendly and helpful staff. Great location very close to lots of dining options and short walk to all the main tourist sites. The only quibble is the price of breakfasts - 26 euros per person seems very steep. We made alternative arrangements.

10

Rebecca

19 Nov 2023

·

Stayed 3 nights

Great hotel in central but quiet location. Helpful and friendly staff. Room on small side but perfect for business trip, and the shower was good. Food is restaurant great for vegetarians. Overall not luxury but good Value and I’d definitely return

10

S

30 May 2025

·

Stayed 3 nights

Fabulous hotel in the city centre. Would recommend this hotel. Breakfast was ok, but a bit pricey and they had run out of breakfast tea on second morning which was a bit annoying, but plently of other teas and coffees available. The only cups available for tea and coffee were small expresso type cups. This would not put me off the hotel though, just wouldn't have breakfast there next time.

8

Katherine

7 Jun 2025

·

Stayed 6 nights

Great location, close to Stephansplatz and also the metro station. Comfortable, but rooms / beds not huge, even the Privilege double room. Breakfast had a fairly good range of choices. Staff largely helpful.

6

Yngve

15 Dec 2025

·

Stayed 5 nights

Nært sentrum. Mye gatestøy. Renhold kunne vært bedre. Frokost var sliten, hadde forventet betydelig bedre til den prisen.

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8

Manoel

27 Oct 2025

·

Stayed 4 nights

Localização excelente ( perto do centro histórico sem estar no meio do tumulto), fomos atendidos por Maria, Júlia e Breno e todos foram excelentes ( boas dicas , educados …). O café da manhã era bom mas senti q a reposição demorava um pouco. Excelente ter o frigobar com reposição diária e de cortesia.

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10

Marissa

14 Apr 2024

·

Stayed 6 nights

The staff in the hotel and the restaurant were very helpful and friendly. The breakfast was great! And the food in the restaurant was excellent.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3 $277
4 $229	5	6	7 $208	8 $296	9	10
11 $255	12 $169	13 $222	14 $326	15 $319	16 $223	17 $377
18 $177	19 $258	20 $175	21 $156	22 $144	23 $154	24 $149
25 $126	26 $136	27 $171	28 $157	29 $161	30 $150	31 $149

Mercure Wien Zentrum

Prices for Mercure Wien Zentrum

Monthly average prices

About this property

Location

Room options

Standard Double Room, 1 Double Bed

Privilege, Double Room, 1 Queen Bed

Standard Room, 1 Twin Bed

Guest reviews of Mercure Wien Zentrum

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Mercure Wien Zentrum

Considering this hotel for your Vienna trip?

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21	22	23	24 $220	25	26
27 $173	28 $171	29	30