Is parking available at the hotel?

Parking is available at a different location, specifically at Andreasgasse 6, A-1070, Vienna, Austria. The nearby parking fee is approximately EUR 24.90 per day. Reservation is not mentioned as a requirement.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is offered for a fee, approximately EUR 22 to 24.90 per person. Breakfast is served on weekdays from 7:00 AM to 11:00 AM and on weekends from 7:00 AM to noon.

What are the standard check-in and check-out times?

The standard check-in time is 3:00 PM, and check-out is at 12:00 PM. Late check-out is available for a fee of EUR 10, subject to availability. Early check-in is also possible but may incur additional charges.

Are airport shuttle services available?

Yes, a roundtrip airport shuttle service is available for a surcharge of EUR 45 per person. This service operates 24 hours, and guests can arrange the transfer upon request.

What accessibility features are available for guests with disabilities?

The hotel offers limited wheelchair accessibility, including step-free entrances and accessible facilities in public areas. However, specific details about accessible rooms and bathrooms are not provided.

What is the hotel's location in relation to key landmarks?

The hotel is centrally located in Vienna, within a 15-minute walk of Naschmarkt and MuseumsQuartier. It is approximately 1.2 miles from the Museum of Natural History and 1.4 miles from the Vienna State Opera. Public transport options are available nearby.

What are the hotel's policies for guests staying with children?

Children are allowed at the property. The minimum age for children to stay for free is not specified.

What are the policies regarding extra beds and cribs?

The hotel offers rollaway beds for a fee of EUR 35 per night. Advance request or confirmation is required for extra beds. Information regarding cribs is not provided.

NH Collection Wien Zentrum - Comfort in Vienna

Average nightly price at NH Collection Wien Zentrum by month, last 12 months (USD)
Month	Average price
January	$153
February	$127
March	$139
April	$151
May	$199
June	$173
July	$149
August	$135
September	$183
October	$194
November	$205
December	$311

What guests think

Reviews of NH Collection Wien Zentrum highlight its very central location by the Mariahilfer shopping street and metro access, consistently spacious rooms, and generally friendly staff, while some guests mention noise, dated areas, or occasional maintenance and housekeeping issues.

Breakfast is widely praised for variety and terrace seating, though a few report limited replenishment or a sub-par room. Facilities are practical with parking on site, but there is no on-site restaurant or bar. A good choice for travelers prioritizing space and location over full-service amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

On-site parking is available and convenient. Several reviews note there is no restaurant or bar at the hotel.

Related guest reviews

6

Tino

Jun 8, 2022

·

Stayed 1 night

Zimmerservice begrenzt sich auf Frühstück am Zimmer, das Restaurant gibt es nicht, genauso wie Zimmerservice. Ich bekam auf Nachfrage nicht mal 2 kaltgestellte Biere.

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10

Enrique

Apr 20, 2025

·

Stayed 3 nights

Fuimos en familia y nuestra habitación era espaciosa y cómoda.Con todos los servicios necesarios El desayuno es excelente y la ubicación del hotel en la puerta de la estación de metro, con línea directa al centro. El hotel tiene sauna y gimnasio pero no lo utilizamos.

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6

Paul

May 7, 2024

·

Stayed 2 nights

When entering the reception from the public parking, I was really disappointed. The very small reception was in the public corridor from the parking. Not what you expect from a 4star hotel at all. First room had only 2 small windows and was dark, the second one was next to a building with a lot of noise, the third one on the backside was ok. Good beds, but 2 single beds, which was not very romantic, small shower. A lot of noise from the air extraction in the room. It's a practical large room but nothing more. Location is OK close to the metro. Breakfast was very good with a very good service, located on the 7th floor. No bar in the hotel.

8

Martina

Dec 4, 2023

·

Stayed 3 nights

Der Zugang zu unserem Aufzug war wenig einladend. Steril gefliest ,man hatte nicht den EINDRUCK , DASS MAN IN EINEM Hotel war.

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8

Abdulqadir

Sep 22, 2025

·

Stayed 2 nights

Good location Needs room key to enter the elevator Parking under the hotel Staff are helpful Room is clean and comfortable

2

TIBOR

Oct 26, 2025

·

Stayed 2 nights

Unvvärtrigliches lärm ab 7 Uhr - auch am Sonntag wegen die Baustelle! Wenn man mit Auto kommt, sollte man Andreasgasse in Navi angeben,das ist sehr wichtig, dort kann man parken.

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8

Noori

Dec 6, 2022

·

Stayed 19,331 nights

Close to the markets, but the price is higher than previous years, as well as the car garage

8

José Luis

Sep 26, 2023

·

Stayed 3 nights

Situe sur un passage piéton assez occupée- acces limité du transport

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10

Tal

Feb 25, 2023

·

Stayed 2 nights

amazing stay, helpful staff, convenient parking. clean and spacious.

8

Hanne

Nov 3, 2025

·

Stayed 4 nights

Alt var fint. Det eneste, vi manglede var restaurant på hotellet, men det ligger jo centralt med mange muligheder omkring

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Cleanliness

Many guests find rooms and common areas clean. However, several report mold, spider webs or ants, and missed or superficial housekeeping.

Related guest reviews

4

Florian

May 5, 2023

·

Stayed 2 nights

Nicht die gewohnte NH Qualität. Abfertigung nur mit Dienst nach Vorschrift, keine Gastgeberqualitäten. Angeboten wird Frühstück bis 12 Uhr - ab 10 Uhr allerdings kein Brot/keine Brötchen mehr und das Buffet wird nicht mehr aufgefüllt. Housekeeping kam grundsätzlich erst ab 16.30 Uhr wenn man das Zimmer vielleicht schon wieder nutzen möchte. Reinigung erfolgt dann oberflächlich innerhalb von 4 Minuten.

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10

Rebecca

Nov 21, 2025

·

Stayed 2 nights

The staff were friendly. The room was spacious and clean. Location is terrific. Would stay again.

10

Alison

Aug 9, 2025

·

Stayed 2 nights

The front desk staff are very friendly and helpful. Rooms are spacious and clean. Hotel is quiet. Conveniently located near metro station. Breakfast buffet is very good. Lots of options to choose from and once again staff are very nice. You can even sit outside on the rooftop terrace. Would highly recommend

10

Nurgül

Jan 22, 2024

·

Stayed 2 nights

Konumu harika, oda kocaman ve tertemizdi

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8

stefano

Oct 21, 2023

·

Stayed 4 nights

It was fine, overall, but the TV channels didn't work, the A/C wasn't working, and I had to ask for the cleaners to clean the room. Also, the breakfast room is sub-par.

6

Leolit

Sep 28, 2023

·

Stayed 3 nights

1. The room we got had dirty walls and spiders coming out of the ceiling. Even after room cleaning service the toilet wasn't cleaned and there were spider webs on the ceiling. 2. Room cleaning service missed our room one day. 3. We asked for late check out (an extra 1 hour) and we were told no problem, but when we came to the room to get checked out they locked our key to the room (forgot that we asked late check out) and asked for extra payment for late check out even though they didn't say anything about extra cost when we asked for the late check out. 4. Breakfast was good but nothing you won't get at any other 4-5 star hotel, service at breakfast was good. 5. Location was the only feature of the hotel that was really great, possibly best Location in vienna.

8

Uwe

Sep 26, 2025

·

Stayed 4 nights

Sauberes Zimmer, freundliches Personal, Geschäfte in der Nähe.

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8

Maria

Dec 27, 2025

·

Stayed 3 nights

Bathroom was dirty and had mold along the tiles

10

Susana

Mar 12, 2023

·

I want to give special recognition to a young man, I believe by the name of Peter, blond hair with glasses. Who was EXCEPTIONALLY helpful and kind during my stay at this hotel. Not only was he attentive, but very helpful! This hotel is perfectly situated on a pedestrian street filled with shops and close to buses and other modes of transportation. In front is a McDonald’s and a grocery store, I mean you really can’t go wrong with that. The rooms are large and spacious, very clean, and uncluttered. The bed and the pillows were incredibly comfortable as well, I slept like an empress (no pun intended). Shower had great pressure and it was modern, aka I did not have to climb in lol Highly recommend this hotel!

4

Justin

Jun 27, 2023

·

Stayed 1 night

Dirty old building. Floors in room were sticky, dirty with ants everywhere! Terrible

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Rooms

Rooms are notably large and comfortable, with some layouts including desks, living areas, or balconies, and several guests found them quiet. Downsides include occasional noise between rooms, firm beds, dated corridors or bathroom quirks, and intermittent A/C or TV issues.

Related guest reviews

10

Hannah

Jan 28, 2024

·

Stayed 3 nights

Great property - the rooms were amazing for the price! Didn't realise when we booked it was right off the main shopping street - but it didn't impact the stay and none of the noise carried!

10

Oren

Aug 4, 2024

·

Stayed 2 nights

For city center hotel the rooms are huge they felt like a suite in most hotels. Big desk to work on full living room and even an amazin balcony. The hotel is in district 7 which is probably the most accesable district to center of Vieena 2 stops on orange line and even walkalbe if you like. Also I think 7th district is one of the best nieghboorhoods in Vienna in terms of shopping dinning nightlife much better than center

10

Joel

Mar 18, 2024

·

Stayed 2 nights

Great hotel in a excellent location. Right in the middle of Mariahilfer shopping and dining area with easy access to public transport and within walking distance to Inner Stadt where a lot of the museums & palaces are. The service was amazing and the room was comfortable for a our family of three. Price was amazing too! Only complaints were the bed was rock hard and the bathtub had and awkward design where the tub door interfered with the bathroom door. Also very tall bathtub that could be dangerous for children/elderly. Overall, would definitely stay again.

10

Elizabeth

Aug 18, 2025

·

Stayed 4 nights

The metro was 20 meters from the entrance to the hotel and the bus was less than 5 minutes away. The room was a great layout and the A/C worked well. The bed was comfortable and you get three pillows to choose from. I loved the ECO option of getting a free drink if you passed on cleaning service. You could choose each day to pass or not.

10

Franciscus

Mar 19, 2025

·

Stayed 4 nights

Perfect location and spacious rooms!

10

Marcela

Oct 8, 2023

·

Stayed 2 nights

Large and comfortable rooms. Very accommodating staff. It is not that close to the museum quarter in Vienna, but the location is very good . Lots of shops and restaurants close by.

6

Paul

May 7, 2024

·

Stayed 2 nights

When entering the reception from the public parking, I was really disappointed. The very small reception was in the public corridor from the parking. Not what you expect from a 4star hotel at all. First room had only 2 small windows and was dark, the second one was next to a building with a lot of noise, the third one on the backside was ok. Good beds, but 2 single beds, which was not very romantic, small shower. A lot of noise from the air extraction in the room. It's a practical large room but nothing more. Location is OK close to the metro. Breakfast was very good with a very good service, located on the 7th floor. No bar in the hotel.

8

stefano

Oct 21, 2023

·

Stayed 4 nights

It was fine, overall, but the TV channels didn't work, the A/C wasn't working, and I had to ask for the cleaners to clean the room. Also, the breakfast room is sub-par.

6

Elizabeth

Sep 21, 2024

·

Stayed 8 nights

We stayed at this hotel in Sept 2024. Location was really good access to underground fantastic. I was concerned at safety as we often came back to the hotel or left the hotel and there was no one on reception but the lift directly behind reception is accessible by everyone you didn't need to use your room card which most hotels have these days. On our arrival late we witnessed ourselves a homeless person came to the desk and wanted the sweets from the jar on reception. It also wasn't the quietest of hotels in terms of between rooms we had a number of disrupted nights because of either rooms next to or above. All in all disappointing but the city is breathtaking

10

Andrei

Aug 1, 2024

·

Stayed 5 nights

Very quiet hotel with very good service and big rooms.

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Service

Staff are frequently praised as friendly, professional and accommodating, with helpful front desk service. However, several reviews cite slow or unhelpful responses, housekeeping lapses, and occasional check-in or communication issues.

Related guest reviews

10

Rebecca

Nov 21, 2025

·

Stayed 2 nights

The staff were friendly. The room was spacious and clean. Location is terrific. Would stay again.

10

Michael

Oct 8, 2024

·

Stayed 3 nights

We had a great stay and a perfect hotel, right in the center of everything! Totally recommend the location. Staff was very accommodating and informative!

6

Johanna

Feb 5, 2024

·

Stayed 1 night

Die Zimmer waren sehr sauber, jedoch war das Personal ziemlich desinteressiert. Für mich wurden Blumen als Geschenk abgegeben mit der Bitte, dass der Blumenstrauß auf mein Zimmer gebracht werden sollte. Leider lagen sie am nächsten Tag einfach hinter der Rezeption, ohne Wasser. Auf Nachfrage des Überbringers wurde diesem von der Rezeption ausdrücklich gesagt, dass es ihnen egal sei. Diese Arbeitseinstellung ist furchtbar.

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6

Joshua

Nov 26, 2025

·

Stayed 1 night

There was a lack of good communication between the 2 NH facilities. I was not given a full offer of means of transport from one to another. The conference location was very unacomodating while the downtown location concierge was very friendly and helpful. If it was not for the airport staff, i would have most likely been stranded at the airport with a fully paid hotel room.

10

Israel

Dec 14, 2023

·

Stayed 2 nights

Buena ubicación pero peeeeesimo el servicio de front desk, lentos para todo, hicieron mal todo lo que se les pidió, y encima se les olvido mandar lavar la ropa que se encargo, fatal el servicio en general

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10

Virginia

Nov 9, 2025

·

Stayed 3 nights

Elias was extremely helpful and professional as were all the counter staff. It was lovely to be met by such great staff. The room was AMAZING! Location fantastic!

10

Alison

Aug 9, 2025

·

Stayed 2 nights

The front desk staff are very friendly and helpful. Rooms are spacious and clean. Hotel is quiet. Conveniently located near metro station. Breakfast buffet is very good. Lots of options to choose from and once again staff are very nice. You can even sit outside on the rooftop terrace. Would highly recommend

2

NIKITA

Mar 7, 2023

·

Stayed 3 nights

The staff were rude on check in. The actual check in took a long time and the rooms weren’t ready. When we asked if we could use a toilet after travelling they said no.. I’m actual fact they don’t have a properly reception area. We asked for our room to be cleaned one day and it wasn’t, the sheets weren’t even changed and they forgot towels. The air con wasn’t working and blowing out hot dusty air. Overall I don’t see how this is a 4 star hotel, it was terrible. The only good thing it’s got going for it was it’s location.

10

Ori

Dec 6, 2025

·

Stayed 4 nights

A great place to stay when visiting Vienna with great hospitality in general and from Lara in particular.

10

Karen Yumul De

Feb 26, 2024

·

Stayed 7 nights

Location and the staff are the best about this hotel. Staff are very polite and professional. We felt at home and safe. Rooms are pretty big despite its located in europe. I left my apple watch and they reached out to me via email ASAP. They reply promptly to my emails. Shopping, restaurants and public transportation is just right outside the hotel. My family and I enjoyed our stay. We’ll definitely recommend to others.

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Location

Exceptionally central on Mariahilfer Straße with a metro station steps away, making it easy to reach sights, shopping and dining. Some report early-morning construction noise or crowds, and a few felt it’s not as close to imperial landmarks.

Related guest reviews

10

Rebecca

Nov 21, 2025

·

Stayed 2 nights

The staff were friendly. The room was spacious and clean. Location is terrific. Would stay again.

10

Emiljano

Aug 6, 2025

·

Stayed 4 nights

A very nice hotel in the city center. Clean and welcoming, with many shopping and dining options around.

2

luis

Jul 20, 2024

·

Stayed 2 nights

La ubicación no es buena si lo que quieres es visitar la parte historia e imperial, aunque si está bien comunicada por transporte público es el mismo tiempo que caminando ósea unos 30 minutos para llegar, el lugar parece más un hospital viejo que un hotel, las camas incómodas el aire ac mal enfría, el baño se está desbaratando y con moho.

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10

Joel

Mar 18, 2024

·

Stayed 2 nights

Great hotel in a excellent location. Right in the middle of Mariahilfer shopping and dining area with easy access to public transport and within walking distance to Inner Stadt where a lot of the museums & palaces are. The service was amazing and the room was comfortable for a our family of three. Price was amazing too! Only complaints were the bed was rock hard and the bathtub had and awkward design where the tub door interfered with the bathroom door. Also very tall bathtub that could be dangerous for children/elderly. Overall, would definitely stay again.

10

Elizabeth

Aug 18, 2025

·

Stayed 4 nights

The metro was 20 meters from the entrance to the hotel and the bus was less than 5 minutes away. The room was a great layout and the A/C worked well. The bed was comfortable and you get three pillows to choose from. I loved the ECO option of getting a free drink if you passed on cleaning service. You could choose each day to pass or not.

10

Henning

May 23, 2024

·

Stayed 4 nights

Das Hotel war super. Sie direkte Lage an der Fußgängerzone ist zum Einen praktisch leider jedoch gerade im den Randzeiten mit den stark alkoholisieren und unter drogeneinflussstehenden Passanten unangenehm.

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10

Alison

Aug 9, 2025

·

Stayed 2 nights

The front desk staff are very friendly and helpful. Rooms are spacious and clean. Hotel is quiet. Conveniently located near metro station. Breakfast buffet is very good. Lots of options to choose from and once again staff are very nice. You can even sit outside on the rooftop terrace. Would highly recommend

10

Emanuel

Jun 1, 2025

·

Stayed 7 nights

Nice and helpful folks. Great location.

10

Omar

May 11, 2025

·

Stayed 1 night

Very nice hotel with very spacious and large room. Breakfast was great and location is on a very popular high street! With bars and restaurants nearby.

10

Carlos

Feb 9, 2024

·

Stayed 6 nights

Great location on central street close to Museums. Subway station just across the street, well connected to the train station and the airport train (CAT). Friendly staff and superb breakfast!

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Dining

Breakfast is widely praised for quality and variety, and terrace seating is a plus. A few guests mention limited options, slow replenishment, or crowding at times.

Related guest reviews

4

Florian

May 5, 2023

·

Stayed 2 nights

Nicht die gewohnte NH Qualität. Abfertigung nur mit Dienst nach Vorschrift, keine Gastgeberqualitäten. Angeboten wird Frühstück bis 12 Uhr - ab 10 Uhr allerdings kein Brot/keine Brötchen mehr und das Buffet wird nicht mehr aufgefüllt. Housekeeping kam grundsätzlich erst ab 16.30 Uhr wenn man das Zimmer vielleicht schon wieder nutzen möchte. Reinigung erfolgt dann oberflächlich innerhalb von 4 Minuten.

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10

Wilfried

Oct 27, 2023

·

Stayed 3 nights

Net modern hotel, ruime kamers, uitstekend ontbijt, locatie in winkelstraat vlakbij metrostation en op loopafstand van het oude centrum. Perfecte uitvalsbasis voor een citytrip Wenen.

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10

Gerd

Jun 20, 2025

·

Stayed 4 nights

Sehr schönes Frühstücksambiente auf dem Hotel-Balkon. Gerne wieder!

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10

Enrique

Apr 20, 2025

·

Stayed 3 nights

Fuimos en familia y nuestra habitación era espaciosa y cómoda.Con todos los servicios necesarios El desayuno es excelente y la ubicación del hotel en la puerta de la estación de metro, con línea directa al centro. El hotel tiene sauna y gimnasio pero no lo utilizamos.

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10

Alison

Aug 9, 2025

·

Stayed 2 nights

The front desk staff are very friendly and helpful. Rooms are spacious and clean. Hotel is quiet. Conveniently located near metro station. Breakfast buffet is very good. Lots of options to choose from and once again staff are very nice. You can even sit outside on the rooftop terrace. Would highly recommend

8

stefano

Oct 21, 2023

·

Stayed 4 nights

It was fine, overall, but the TV channels didn't work, the A/C wasn't working, and I had to ask for the cleaners to clean the room. Also, the breakfast room is sub-par.

6

Petra

Jun 12, 2022

·

Stayed 3 nights

Die Unterkunft war gut, aber das Frühstück war absolut nicht das was man von einem 4Sterne Hotel erwartet. Zu wenig Personal, nur heiße Teller, Kaffeemaschine von drei mal Kaffee holen zwei mal leer keine Gläser für Wasser vorhanden. Als ob es zu wenig Geschirr gibt. Die Aufmachung war sehr kläglich der optisch qualitativ schlechte Schinken war zum Teil auch schon gelb. Das Personal war aber sehr nett und freundlich aber einfach überfordert.

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10

Jorge

Feb 18, 2023

·

Stayed 13 nights

Breakfast at the hotel was great

10

Omar

May 11, 2025

·

Stayed 1 night

Very nice hotel with very spacious and large room. Breakfast was great and location is on a very popular high street! With bars and restaurants nearby.

8

Catherine

Dec 27, 2022

·

Stayed 19,347 nights

Petit-déjeuner varié, avec des produits de qualité. Emplacement parfait. Chambre spacieuse et bien aménagée. Amabilité et efficacité du personnel à la réception et au restaurant pour le petit-déjeuner.

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Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11 $255	12 $219	13 $221	14 $213	15 $213	16 $265	17 $249
18 $160	19 $196	20 $229	21 $171	22 $174	23 $213	24 $231
25 $126	26 $140	27 $162	28 $197	29 $170	30 $154	31 $154

Su	Mo	Tu	We	Th	Fr	Sa
1 $127	2 $126	3 $135	4 $120	5 $140	6 $161	7 $161
8 $131	9 $148	10 $174	11 $174	12 $166	13 $204	14 $206
15 $136	16 $140	17 $145	18 $149	19 $160	20 $305	21 $280
22 $223	23 $188	24 $204	25 $204	26 $249	27 $303	28 $304
29 $213	30 $214

NH Collection Wien Zentrum

Prices for NH Collection Wien Zentrum

Monthly average prices

About this property

Location

Room options

Superior Room (View)

Premium Room (View, Extra Large)

Premium Room (View, Ex Large (Ex Bed 3 Ad))

Superior Room (View, Extra Bed 3 Adults)

Superior Room

Premium Room (Extra Large)

Family Room (2 Adults + 2 Children)

Family Room (3 Adults + 1 Child)

Apartment

Superior Room (View, Extra Bed 2 Adults + 1 Child)

Family Room

Premium Room (View, Extra Large (Extra Bed 2Ad+1Ch))

Superior Room (Extra Bed 3 Adults)

Superior Room (Extra Bed 2 Adults + 1 Child)

Guest reviews of NH Collection Wien Zentrum

Who stays here?

What guests think

Property Policies

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Good to know

Optional extras

FAQs about NH Collection Wien Zentrum

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