Is parking available at the property?

Self-parking is available on-site for a fee of EUR 25.00 per day. Please note that parking height restrictions apply.

What type of breakfast is offered and what are the serving hours?

Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to noon for a fee of approximately EUR 33 per person.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM and check-out is until 12:00 PM. Early or late check-in/check-out may be available upon request, and additional charges may apply.

Are airport shuttle services available?

Airport shuttle services are available for a fee of EUR 50 per vehicle (one-way, maximum occupancy 3). To arrange the transfer, guests must contact the property 48 hours prior to arrival.

What accessibility features are available for guests with disabilities?

The property offers step-free entrances and wheelchair-accessible facilities in public areas. Specific details about accessible rooms and bathrooms are not provided.

How is the property located in relation to key landmarks?

The hotel is centrally located in Vienna, just steps from Akademietheater and Schwarzenbergplatz. It is 0.2 km from Konzerthaus and Soviet War Memorial, and approximately 18.2 km from Vienna International Airport.

What are the policies for guests staying with children?

One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Hotel Am Konzerthaus - MGallery Collection in Vienna

Average nightly price at Hotel Am Konzerthaus - MGallery Collection by month, last 12 months (USD)
Month	Average price
January	US$178
February	US$160
March	US$221
April	US$194
May	US$315
June	US$213
July	US$161
August	US$160
September	US$228
October	US$217
November	US$233
December	US$365

What guests think

Across many reviews, Hotel Am Konzerthaus - MGallery Collection is praised for its walkable location near sights, friendly and attentive staff, and comfortable, stylish rooms that create a pleasant base for exploring Vienna.

Repeated criticisms include inconsistent housekeeping and scuffed walls, plus occasional maintenance or comfort issues such as weak air conditioning, dim lighting, noise in some rooms, and spotty in-room Wi‑Fi. Breakfast is widely liked though considered expensive by some, and the restaurant scene ranges from a well-regarded Michelin‑star option to a bistro, with comments about high prices and limited dinner choices at times. Overall, expect a stylish, well-located stay with warm service and minor variability in room upkeep.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests highlight a cosy bar and a clean, decent gym, though some find the equipment limited (for example, lacking free weights). Several reviews also note an on‑site Michelin‑star restaurant.

Related guest reviews

8

Scott

5 Apr 2024

·

Stayed 3 nights

Friendly staff, great location and facilities.

10

Estrella A

4 Nov 2024

·

Stayed 6 nights

This is my second stay at this hotel which I chose for its location and hotel’s service. I’m am very pleased with the hotel and its service. The food at is bistro is excellent. Quiet, clean, prompt elevators, not crowded and no noisy.

10

Paul

7 Jul 2025

·

Stayed 3 nights

Great place to stay. Quiet and decent location close to sites and public transit. Gym was nice too. I enjoyed my stay. No complaints.

10

Franco

21 Jul 2025

·

Stayed 5 nights

perfect location: close to Belvedere walking distance from downtown, easy access to public transportation. rich breakfast good bistro excellent (and expensive) restaurant

8

Anna

16 Aug 2023

·

Stayed 3 nights

Ganska typiskt 4-stjärnigt hotell i boutiquestil. Ger intryck av att vara litet äldre men i bra skick. Läget är helt ok särskilt om man inte har något emot att promenera litet. Gymmet är dock inget att hurra för, snyggt och fräscht visseligen men känns litet smått absurt att det inte ens finns fria vikter som jag ändå skulle tycka vore minimum vad som går att förvänta sig även från ett litet hotellgym...

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10

Marcela Saeb

12 Jul 2025

·

Stayed 2 nights

Superb hotel, specially the Michelin Star restaurant.

10

Paulina

2 Jul 2024

·

Stayed 4 nights

I had an amazing stay at this hotel. Everything is within walking distance and the train station is 5 minutes away by walk. Lovely staff. I highly recommend to make reservations at Apron restaurant located inside the hotel. The food is art and delicious. Impeccable service at this restaurant. Thank you for everything.

8

Nicolas

10 Mar 2025

·

Stayed 2 nights

Very nice hotel near the concert house. Very cosy bar and well equipped gym!

10

Luca

16 Mar 2023

·

Stayed 2 nights

Colazione super curata, camera comoda e palestra abbastanza curata

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10

Ulf

2 Nov 2025

·

Stayed 3 nights

Fantastiskt mottagande vid check-in, bra bar och frukost, bra läge, serviceinriktad personal

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Cleanliness

Many guests find the hotel clean, but several report lapses such as dusty floors, stained or scuffed walls, and inconsistent linen or towel refresh. Overall cleanliness feels mixed, with some rooms needing deeper cleaning or a repaint.

Related guest reviews

6

Samantha

25 May 2023

·

Stayed 6 nights

The hotel was in a perfect location and generally had all of the amenities we needed for a trip. The room was spacious and perfect for our stay. Unfortunately, we noticed several days in that the hotel lacked cleanliness. Our new towels and sheets smelled. We found hair in our fresh towels and stains on the linens. Even after asking for these to be changed, the new linens were not fresh. This was disappointing.

10

Jose

20 Dec 2025

·

Stayed 4 nights

Excelente servicio ubicacion y limpieza

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6

Michael

28 Feb 2026

·

Stayed 3 nights

Hotel was okay, room was dirty and had lots of stains on walls and not organized well. Nice that bathroom had a bathtub, but very high to get in, not good if you have bad hips or knees. No stores close by which makes the breakfast very important.

6

Keaton

26 Jun 2023

·

Stayed 5 nights

Room was quite dirty and needs a deep cleaning. Room had flies in it when we arrived. Location is wonderful, room is priced as a high end hotel, as the lobby reflects, but rooms need some repair and TLC from the cleaning staff. Breakfast was good.

6

Dominique

25 Oct 2025

·

Stayed 2 nights

Nice 3 star hotel but this is not a well curated hotel. Room was very poor in cleaning. I am jot going to go into details because it’s disgusting. Food menu doesn’t offer smart choice and the quality is not home made or bio products. Bed is comfortable but is it enough ? Not for me.

8

Stephan

22 Apr 2025

·

Stayed 8 nights

Die Lage des Hotels und die Freundlichkeit der Mitarbeiter könnten nicht besser sein, ebenso das in jeder Hinsicht überdurchschnittliche Niveau des Frühstücksbuffets. Leider funktionierte der Zimmer-Safe trotz mehrfacher Reparaturversuche während des gesamten Aufenthalts von immerhin 9 Tagen nicht, auch wurde die Bettwäsche innerhalb von 9 Tagen kein einziges Mal gewechselt. Der Reinigungsservice entsprach leider ebenfalls nicht einem 4-Sterne-Niveau: die Böden des Zimmers und vor allem des Badezimmers wurden an keinem einzigen Tag gewischt - Staubflocken und Flüssigkeitsflecken, die man am ersten Tag vorgefunden hatte, blieben so unverändert bis zum Ende des Aufenthalts. Die Zimmerwände des Zimmers, das sich immerhin "Superior"-Zimmer nannte, waren teilweise verschmutzt und mit Flecken und schwarzen Fahrern überzogen: Die Wände haben dringend einen neuen Anstrich nötig - wie überhaupt, zumindest in den Zimmern, akuter Renovierungsbedarf besteht.

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8

Rene

4 Jul 2025

·

Stayed 5 nights

Good area but floor not clean in bedroom, missed face towels,coffee & milk some days, noisy in the morning bumps & bangs & the sound of furniture being moved around.

8

Martin Gregor

28 Jun 2025

·

Stayed 4 nights

Super Lage. Wahnsinnsfrühstück. Schöne Zimmer. Man sollte aber mal neu streichen und dabei Leisten anbringen gegen die Koffer- Spuren an den Wänden...

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6

Charlotte

18 May 2024

·

Stayed 4 nights

Dustbunnies on floor throughout stay, no refill on handsoap, glasses or toiletpaper. Excellent breakfast, with the exception of long lines at coffee-machine. Booked 2 single beds, but got 1 king instead

8

Stephan

25 Jun 2025

·

Stayed 5 nights

Das Konzerthaus-Hotel liegt zentral und verfügt über einen erstklassigen Service. Das Frühstück ist unübertreffbar und eines 5-Sterne-Hotels würdig. Der Zustand der sehr beengten Zimmer könnte verbessert werden, indem man nach jeder Saison die Wände neu streichen würde: Hier waren viele Kratzer ein optisches Minus. Auch die Schränke und Kleideraufbewahrung waren zu minimalistisch. Aber insgesamt eines der besseren und empfehlenswerteren Hotels in Wien !

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Rooms

Rooms are generally comfortable, stylish, and sometimes spacious, but layouts and sizes vary. Recurring issues include weak or faulty air conditioning, dark lighting, occasional noise (street or near lifts), functional quirks, and patchy in‑room Wi‑Fi.

Related guest reviews

8

Ernesto

13 Jun 2025

·

Stayed 3 nights

Lo único por lo que no le doy 5 estrellas es el WiFi. Tuvimos problemas durante toda la estancia para conectarnos consistentemente al internet desde la habitación, solamente en recepción y los pasillos funciona bien.

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8

Joshua

27 Dec 2024

·

Stayed 4 nights

Nice hotel in a good location. One downside was that it was very loud outside of the room at night.

8

Dalia

12 Jul 2025

·

Stayed 5 nights

Nice hotel; our room was on the first floor and very noisy in the morning! on our third night there were work/digging on the street that made it imposable to sleep, at midnight I found out that that work will be all night long so they moved us to a courtyard room in the back of the hotel that was quite and also bigger!

8

Roberto

21 Apr 2025

·

Stayed 3 nights

In der Nähe des Zentrums von Wien, praktisch und bequem zu erreichen. ABER Das Zimmer war sehr heiß, und leider funktionierte die Klimaanlage nicht. Ich musste daher die Fenster offen lassen, was nachts teilweise laut und unangenehm war.“

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8

Lauren

17 Aug 2024

·

Stayed 4 nights

We had a great time here. The Taylor Swift friendship bracelets that were left in our room really sold us. It was clean and fabulous. The only downside; On our first night there, we had no AC, I let them know twice in the afternoon but nobody stopped by until we were already in bed. The second day someone came and checked on it but it still was not fixed so the staff was nice enough to let us switch rooms which we are very greatful for. We intend to return if we ever return to Austria!

6

venassa

10 Jul 2023

·

Stayed 2 nights

It's a 4 star when walking in and the front staff. It's not a 4 star room. The ac was decent but not great, the bed is very hard but much better than a soft bed. Pillows were huge, no sheets, just a duvet. Walls all scratched up, room is tiny, we only had carry on so it was fine but if you had two luggages there's no way it would work unless you hung everything in the closet. We were just there to sleep a couple nights but getting ready to leave was annoying as only one person can pass from bed to bathroom/closet, it's so tiny (we are smaller people) that one person has to just stay on the bed while the other gets ready. The bathroom is a good size and modern with decent water pressure and hot water. It was quiet.

6

Dennis

28 May 2025

·

Stayed 3 nights

At first glance the hotel is very nice but it seems that they put too much into the appearance rather than function. The bathroom door did not latch properly, the coffee maker didn’t work, the bed frame came away from the wall if you sat up to watch tv( and creaked if you moved), and the toilet that doesn’t hold water ensures everyone knows what you did for quite awhile.

4

David

6 Jul 2024

·

Stayed 2 nights

Very noisy room next to lift

10

Ricardo

25 Nov 2025

·

Stayed 4 nights

Very good hotel, 15 minute walk to opera, museums, concert halls, etc. Great breakfast. Room was comfortable. Bed was good. The only thing I didn’t like was that the room was pretty dark, and even the hallway often only had the presence (emergency?) lights on. Still, a minor thing, and I would likely stay again.

8

Marisela

17 Sept 2023

·

Stayed 1 night

Muy oscuro y poco cómodo

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Service

Service is widely praised as friendly, responsive, and thoughtful, with early check‑in, small gifts, and helpful recommendations noted. A few missteps appear, including slow check‑in and a missed wake‑up call.

Related guest reviews

10

Mandana

17 Jan 2025

·

Stayed 6 nights

Our stay was absolutely exceptional. The hotel was spotlessly clean, beautifully maintained, and every detail showed their dedication to creating a comfortable and welcoming environment for their guests. What stood out the most was their outstanding customer service. During our stay, our son fell ill with a high fever, and we were desperate to extend our checkout time so he could rest a little longer before our flight. Despite being fully booked due to the holiday season, the staff went above and beyond by extending our checkout time by two hours. This incredible act of kindness made such a difference for us during a stressful moment, and we are beyond grateful. Throughout our stay, the staff were incredibly responsive, friendly, and accommodating. Whether it was providing helpful recommendations, quickly answering our questions, or going the extra mile during an emergency, they made us feel cared for and valued as guests. Kudos to the amazing team at AM Hotel for their professionalism, warmth, and compassion. I can’t recommend this hotel highly enough and would absolutely choose to stay here again. Thank you for making our experience unforgettable!

10

Suzanne

11 Jul 2025

·

Stayed 5 nights

The hotel is right by Stadtpark metro station so it is an easy walk to the hotel. Staff were very friendly and helpful. It rained most of the time I was in Vienna - I did bring an umbrella but not strong enough for the winds. The hotel provided me with a sturdy umbrella to use throughout the 5 days I was there. The breakfast is wonderful. The have fruits, cheeses, breads, a yogurt station. And a hot station with scrambled eggs, apple strudel , bacon, sausage and hashbrowns. There is also a chef that will make you omelets or pancakes! I love how close it is to the Belvedere Museum (which is a must-go) and many other places (Stephansplatz shopping strip and restaurants). The hotel also provides you with two bottles of water daily, which is a nice added touch. When I checked out, they gave me a small gift which was such a nice treat. Thank you! (See first photo of chocolate) Smallest complaint is the scuff marks on the walls in my actual hotel room. Past patrons have really scuffed it up.

10

Charles

24 Apr 2024

·

Stayed 3 nights

The Hotel AM Konzerthaus has an efficient and friendly staff. Check-in was easy, the room was very clean and tidy, and they even sent us a special gift for our anniversary after the reception person happened to ask if there was any special occasion we were celebrating. The location is close to the concert venues and art museums as well as shopping and dining.

10

Elizabeth Walker

19 May 2025

·

Stayed 4 nights

Very helpful staff, lovely ambience. We thoroughly enjoyed our stay and would highly recommend this hotel.

10

Daniella

29 Dec 2024

·

Stayed 3 nights

Staff was fantastic, very nice and super helpful. Breakfast was amazing.

10

TOMOHISA

14 Aug 2024

·

Stayed 4 nights

午前中のかなり早い時間にホテルに到着したにもかかわらず、すぐにチェックイン出来部屋に入る事が出来ました。本当にありがたい対応です‼︎

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10

Ilya

11 Sept 2025

·

Stayed 5 nights

Everything was great and I would like to mention the staff, they were so nice and professional.

10

Veselin

30 Jun 2025

·

Stayed 2 nights

Excellent location and friendly staff. Very comfortable room and bed.

8

Oksana

9 Jul 2025

·

Stayed 2 nights

Check-in was a bit slow and wake-up call didn’t happen as requested for my early flight—when I asked the concierge in the morning they had no idea it was scheduled. Restaurant prices were steep—a simple cup of coffee cost €7. The overall experience was enjoyable thanks to the hotel’s unique atmosphere and convenient location.

8

SAYA

26 Jul 2024

·

Stayed 3 nights

システムのトラブルで到着後ダブルブッキングがわかったのですが、部屋のグレードアップとミニバーをフリーにしていただき、丁寧に対処いただけました。

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Location

Reviews consistently describe the location as walkable to key sights, transit, and concert venues while set on a quieter street. A few mention limited immediate dining or shops, but most find it convenient for exploring.

Related guest reviews

10

Ruben

31 Mar 2025

·

Stayed 3 nights

High recommend! Very clean, friendly staff, perfect location!

10

Nan

6 Oct 2025

·

Stayed 2 nights

The hotel location was great. It was close enough to walk to the historial places, restaurants, shopping areas and public transportation,as well. Me and my husband enjoyed the staying.

10

Wei-Tsu

19 Jan 2024

·

Stayed 3 nights

It's my first trip to Vienna and am very glad to find this hotel in Hotel.com. The hotel is located in a relatively quite corner of the city but is just one block away from tram station and within 3 to 20 minutes walking distance to most of the major attractions e.g. museums, parks, shops restaurants and concert venues. Upon checking in, I was greeted with friendly staffs at the front desk who were also very knowledge. The room is quite clean and spacious with a very comfortable bed. Highly recommended.

10

Hui

17 Aug 2025

·

Stayed 4 nights

Great location! Walkable to the golden hall and opera and many others.

10

Vina

22 Sept 2024

·

Stayed 3 nights

Great location to the city center! Local tram is very close and so is Belvedere palace!

10

Nadine

22 Aug 2025

·

Stayed 3 nights

Sehr schön designte Zimmer,sehr sauber, überaus freundliches Personal,tolles Frühstücksbuffet,perfekter Standort um viele Sehenswürdigkeiten zu Fuß zu erreichen. Absolut empfehlenswert

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10

Katie

4 Dec 2025

·

Stayed 3 nights

Great service from all the team, good location to get into the city centre

10

Alan

27 Jul 2025

·

Stayed 3 nights

The hotel is in an excellent location to walk into town and also to the railway station. Al the staff was brilliant overall I would definitely recommend this to anyone

10

Ricardo

25 Nov 2025

·

Stayed 4 nights

Very good hotel, 15 minute walk to opera, museums, concert halls, etc. Great breakfast. Room was comfortable. Bed was good. The only thing I didn’t like was that the room was pretty dark, and even the hallway often only had the presence (emergency?) lights on. Still, a minor thing, and I would likely stay again.

10

Mark

28 Jul 2025

·

Stayed 4 nights

Great location

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Dining

Breakfast consistently earns high marks for quality and variety, with made‑to‑order options mentioned. Downsides include high prices, occasional queues at coffee machines, limited gluten‑free choices, and dinner offerings or Michelin‑star dining perceived as pricey by some.

Related guest reviews

8

Ann

29 Nov 2025

·

Stayed 3 nights

Staff are very friendly, rooms very clean, the breakfast is a foodie’s heaven, will come again

8

Amanda Jane

19 Jun 2025

·

Stayed 4 nights

I had a great stay here. The hotel is really close to Karlskirche, which is fabulous, and to Belvedere. Shops and cafes close by too. The staff are all very nice, helpful and friendly. Only downside is the breakfasts and other meals are very expensive.

10

Gary

27 Jul 2025

·

Stayed 7 nights

Hotel and staff excellent in both cleanliness and helpfulness, breakfast had plenty of options and made to order if requested. The only suggestion would be the set menu for evening dining is quite limited and although cooked well should add more choice.

10

Patrizio

7 Dec 2022

·

Stayed 3 nights

Alles bestens, ausser dass man fürs Frühstück Schlange stehen musste.

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10

Franco

21 Jul 2025

·

Stayed 5 nights

perfect location: close to Belvedere walking distance from downtown, easy access to public transportation. rich breakfast good bistro excellent (and expensive) restaurant

10

David

9 Feb 2024

·

Stayed 3 nights

Excellent hotel, really friendly and helpful staff. The quality of the rooms was perfect in all respects. The only criticism is the lack of Gluten Free food and drink.

10

Paulina

2 Jul 2024

·

Stayed 4 nights

I had an amazing stay at this hotel. Everything is within walking distance and the train station is 5 minutes away by walk. Lovely staff. I highly recommend to make reservations at Apron restaurant located inside the hotel. The food is art and delicious. Impeccable service at this restaurant. Thank you for everything.

10

George

3 Nov 2025

·

Stayed 2 nights

A very nice hotel. Lovely breakfast and has unique interior design that makes it memorable

10

Corinna

2 Nov 2025

·

Stayed 2 nights

Moderne, saubere Zimmer! Sehr leckeres, vielfältiges Frühstück das keine Wünsche offen lässt. Sehr freundliches Personal - vor allem die Dame, die den Kaffee zubereitet ist unheimlich nett und freundlich! Wir haben uns sehr wohl gefühlt.

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10

Ricardo

25 Nov 2025

·

Stayed 4 nights

Very good hotel, 15 minute walk to opera, museums, concert halls, etc. Great breakfast. Room was comfortable. Bed was good. The only thing I didn’t like was that the room was pretty dark, and even the hallway often only had the presence (emergency?) lights on. Still, a minor thing, and I would likely stay again.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8 $239	9 $267	10 $269
11 $271	12 $296	13	14 $252	15 $252	16 $252	17 $255
18 $251	19 $446	20 $251	21 $217	22 $180	23 $182	24 $176
25 $171	26 $147	27 $164	28 $196	29 $170	30 $142	31 $163

Su	Mo	Tu	We	Th	Fr	Sa
1 $152	2 $160	3 $163	4 $160	5 $183	6 $181	7 $174
8 $153	9 $211	10 $237	11 $186	12 $189	13 $211	14 $199
15 $157	16 $353	17 $232	18 $181	19 $197	20 $246	21 $342
22 $187	23 $188	24 $193	25 $238	26 $268	27 $425	28 $480
29 $217	30 $213

Hotel Am Konzerthaus - MGallery Collection

Prices for Hotel Am Konzerthaus - MGallery Collection

Monthly average prices

About this property

Location

Room options

Superior Single Room, 1 Queen Bed

Suite, 1 King Bed

Suite, 1 King Bed (Maestro)

Deluxe Room, 1 Double Bed

Superior Room, 1 Double Bed

Superior Twin Room, 2 Twin Beds

Guest reviews of Hotel Am Konzerthaus - MGallery Collection

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Hotel Am Konzerthaus - MGallery Collection

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