Residence L'Ulivo - Apartments in the city Center, with Fitness, Squash & Private Parking

We arrived on a wednesday evening and had to check in with the Grand Hotel. The apartment was ok and clean when we arrived. The place was quiet with very little noise from neighbours etc. To our surprise there was no cleaning or taking out trash of the apartment even though we were there for a full week. In the hotel description it says bedlinen and towels can be changed upon request. However the description does not say that 1 change of towels cost 30 EUR! We paid that at checkout. That seems a ridiculously high price for clean towels, even though the Grand hotel is much more expensive and they dont want guests from the apartments on the hotel grounds and facilities - the apartments are not that cheap and it was very annoying to have to pay for the towels. Even in the cheapest hotels I have stayed in on my many travels beds have been changed, new towels changed every day without any extra fee. Checkout was in reception at downstairs gym. Went ok. There are no beaches, only Lido de Bellagio to go swimming and its not children friendly to get into the water so would not recommend this as a place to go for vacation with children expecting to bathe in Como. Bellagio is beautiful with many good restaurants, but with a lot of tourists, and ferries back from other towns like Varenna meant looooong queues in the sun to get onboard and go back to Bellagio. Recoomend to stay max 3 days - one week was a bit much.

The pool and other amenities shows on the picture are not part of the hotel. It was very misleading.

The host was SPECTACULAR. She was so helpful with everything, even questions that did not pertain to the apartment. She made check easy, even for the older, more technology challenged. I would definitely stay there again.

Beautiful location and modern, roomy comfortable apartment with easy walk to restaurants and shops. Check in is with receptionist at fitness club that shares building but host was easily reached and very responsive. If coming by car location is reached by driving down a narrow tourist crowded street with a restricted access sign which we did not realize until after finding parking far away and walking to the site and getting clarification from the receptionist. Once there, however, parking is provided and easy. We were also surprised to find the heat had been turned off in the building before our arrival and the weather was cool. Host quickly provided a portable heater which sufficed when informed of the problem.

Close to everything and wonderful host.