Exe Panorama

Staff not up to standard. Check in staff not familiar with the hotel computer system, said cant find my booking record. Finally another staff show her the instructions, then found it. For more than 6 hours, housekeeping staff still not make up the room, and I have reminded her personally and need to ask Reception staff to make her do the work. Location is not easy to find, and room is relatively small.

Room was clean and comfortable and had everything we needed. Quiet at night too.

Great hotel in a quiet location, staff were very friendly and helpful, nothing was too much trouble. Definitely would stay again.

Personnel

There was no door to the bathroom. We got a new room, the staff was nice about it. In the new room, the bathroom door did not want to stay closed.