Villa Alessandra

Pas d’ascenseur suite à une panne ,pas de climatisation en panne pendant les fortes chaleurs. Personnel qui enregistre les faits sans trouver de solution Le directeur introuvable ??

Great property great location just needs one updating and upkeeping

とにかく古いのと、立地は良く、夜遅くまで空いてるスーパーが近所にあり便利だが、夜は路上生活者も多い 建物内の段差も多いので、ラゲージを運ぶのに少し苦労した(ヨーロッパ多いけど)

Arrivé pour les JO en famille, la chambre n’est pas climatisée, la télévision est off et la Climatisation dysfonctionne. Je demande une nouvelle chambre. Bis repetita. Pas de bar, ps de climatisation, la tv dysfonctionne. Je quitte l’hôtel (température de 28 degrés dans la chambre… et demande le remboursement. Refus puis action auprès du service Hôtels.com ou j’obtiendrai 220 euros de remboursement pour une note totale de 449 euros. Je ne peux que vous conseiller de fuir cet hôtel !

La chambre et l'hôtel en général sont très propres, mais mériterait un petit rafraîchissement. Le personnel est discret, agréable et accessible. L'hôtel se situe dans une zone agréable et à proximité de toutes les commodités.

Charmantes aber in die Jahre gekommenes Hotel. Super Lage, nahe zu Sehenswürdigkeiten per Fuss oder Metro. Männliches Personal viel zu laut wenn sie sich alleine unterhalten. Ruhig gelegen und trotzdem sehr zentral.

The unique, quaint little hotel tucked away in a cul de sac off a bustling little farmer's market street was very nice. It is the type of place you want to find when in Paris. This was our first trip and we really liked the atmosphere. The room itself could use a bit of updating not in decor but maybe some of the bathroom appliances or fixtures, as the towel warmer would not work even after asking for assistance with how to use it and the shower water pressure was light and a different shower head may have helped if it had some adjustable options. Other than that we did not really spend much time in the room because we were exploring Paris!

Not great. Definitely not a 4-star hotel, it felt much more like a 2-star hotel The hotel is very rundown and old inside, and a strong smell of cigarette smoke throughout the hotel. The rooms are in poor condition, the floor was very worn and the ceiling in the bathroom had tiles missing. They are also missing basic amenities. I requested an iron and ironing board and they didnt have an ironing board, and told me to iron my shirts on the bed. Not what you would expect from a 4-star hotel. I would not recommend for the price.

Charming little provincial type hotel. Room was lovely, bathroom clean and convenient getting to public transport. I was somewhat disappointed being on the second floor and the lift didn’t work. It was difficult getting luggage down and no help was offered. I was very upset that the cleaner left my room door open and ajar, anyone could have walked in a taken what they wanted. Admittedly, the reception staff offered a free breakfast but I thought the issue was way more serious than that could make up for

Definitely not a 4 starts, but we also have no complaints. Our original room smelled like cigarette smoke and they were very nice and switched us. But overall feels like these details could be avoided. General state of the building is a bit poor, but functional. For a one night stay it was perfect but I wouldn’t star longer than a weekend

DO NOT STAY HERE! Dirtiest hotel ever. Even had mold

Je ne sais pas comment cet hôtel peut afficher 4 étoiles, il est vétuste, sale, service médiocre, petit déjeuner très limité. Je vous laisse admirer les photos prises dans ma chambre. Je précise que la nuit était facturée plus de 300 euros. Honteux.

It was spotless and nice!!

La chambre et l'hôtel en général sont très propres, mais mériterait un petit rafraîchissement. Le personnel est discret, agréable et accessible. L'hôtel se situe dans une zone agréable et à proximité de toutes les commodités.

Excelente hospedagem em Paris! Ótima localização, quarto muito limpo e muito cheiroso, sempre cheiroso e limpeza impecável. Amei os funcionários solícitos e dispostos. Voltaria demais!

Staff was extremely helpful and the room was very clean. Would definitely stay again.

Rien à dire: propreté impeccable

Housekeeping was not ideal, rooms were not too clean and the toilet flushes water out of the bowl, so you’d have to close the lid to flush…Staff was amazing though.

Basic, dated, dirty & disappointing. It really needs an update, the air conditioning doesn't work, the bathroom was dirty with pubic hair. I certainly, will NOT be returning. The staff were lovely though. I did not make a complaint, we were only in Paris for 1 night.

The bathroom was dirty. The wall by shower area was not cleaned in detail. The bottom of the toilet was never cleaned. Some took away my new electrical shaver from my room. No one take care of the issue after I reported.

We didnt have air conditioning system during our stay there.. We spoke to the guys at the check in and nothing happened. 3 times i spoke to them..

The AC did was not working. We had three rooms and didn't work in any of them. Breakfast we good, staff was friendly. Very safe cul-de-sac and wakable. Great location near several main streets and metros.

Close to metro, few minutes to Arc de Triomphe, surrounded by local market and shops. You can experience the area like the locals. Rooms are small but the toilet is good and clean. Will deffinetly book again next time.

Room was very small. Staff was great. "Free mini bar" they only stocked once with a pop and a water for 4 nights

The pictures of the rooms are so deceiving. The rooms are crazy tiny. The shower was a half glass wall that didn’t hold water in. The drain was very slow. Beds had little bugs( not bed bugs) dead on the sheets. When checking out, they tried to charge us for the 20€ breakfast. We ate at local cafes for less, and wonderful food. The breakfast buffet at the hotel was cereal pastry, cook your own boiled egg. Cold cheese and sliced meat. Not worth 20€. Floors did not get cleaned, the curtains hanging around the bed had hair from previous guests in it. The bed practically touched the desk. Couldnt get to the closet when my husband was at desk or on his side. It did have water in bottles, and a water kettle that boiled water. Great location. Staff helped with transportations, and advice of the area. AC worked well.

There was no air conditioning for 2 days. Hotel was much smaller than expected. A bit disappointing.

スタッフは皆さん親切でした。 交通の便が良かったですし、バスタブがありました。 また、お風呂に暖房機があり洗濯物がすぐに乾きました。 エアコンは効きが悪かったです。

Air conditioning and fridge was not working. Explained to the front desk but the issues were not resolved or followed up on.

Need to work on the air conditioning

The air conditioner never worked. They changed rooms and it was the same. It qas very hot and we didn’t sleep wel.

We didnt have air conditioning system during our stay there.. We spoke to the guys at the check in and nothing happened. 3 times i spoke to them..

Pas d’ascenseur suite à une panne ,pas de climatisation en panne pendant les fortes chaleurs. Personnel qui enregistre les faits sans trouver de solution Le directeur introuvable ??

Staff was really great. I had made a big mistake in my dates of arrival and departure, and they fixed it kindly and efficiently—saving me a big hassle. Forever grateful!

The regular staff was on vacation and my air conditioner was broken. 2 different front desk employees assured me I would get at least a fan but I did not get one. On the third call the front desk admitted no fan was available and apologized. I had an uncomfortable night’s sleep. Early the next morning the front desk employee volunteered to get me a last minute taxi to the airport when 3 different Bolt drivers cancelled at the last minute. He saved the day! Many thanks and a little sweat.

Staying at the Villa Alessandra is strictly okay. The single room is TINY. You have to walk sideways to get around the bed. If you ask for a room with a normal amount of space around the bed there's a surcharge. You can't access the closet easily because of the cramped space. Every time my room was turned over, nobody bothered to bring in another bottle of water. I have never been in a hotel which doesn't give you a bottle of water with every turnover and it's something you have to ask for. Which I had to do, repeatedly with varying results. The next and more serious charge- one day I came back to my room door slightly ajar. I thought somebody was still cleaning, but whoever they were had neglected to safeguard my privacy and my belongings when they didn't bother to do the bare minimum and close the door. As a solo female traveler I didn't enjoy that experience. Finally, although I paid for an AC room the AC never worked. The people at reception "Explained" how it worked but never bothered to come upstairs to try to address the problem where it was. In fact one of them told me to "open a window". I would rate this at 2.5 if I could. Only go here if you can't afford elsewhere.

Staff was extremely helpful and the room was very clean. Would definitely stay again.

They were very accommodating. I arrived very early for my reservation but was carsick from the ride from the airport and they found a room that had just been cleaned to put me in early. The staff is very nice and helpful.

Air conditioning and fridge was not working. Explained to the front desk but the issues were not resolved or followed up on.

All the staff was very friendly and helpful. We felt at home. The breakfast was always satisfying and plentiful. Croissant was fresh and coffee is really nice. Special thank you to Ali who always took care of my whole family and front desk staff who always smiling and greet us when we came in the evening and when we left in the morning. I would recommend to anyone and if and when we come back we shall stay there. Try the Bollangier on Ternes Ave and Comte restaurant

Entire staff was kind and helpful. They were on top of their work, and solved any issue and answered every question we had. I will definitely be staying here when I return again.

Great location close to metro and felt very safe in the area

Good location, quiet street

Location of hotel is perfect, a short walk to the Arc de Triomphe. Hotel is in a cul de sac so noise is minimal.

Very friendly welcome. Ten mins walk from L'arc de triomphe. Located in a nice area of Les Ternes, daily open market stalls (fresh fruit and fish) on the way to the main road.

Ubicación muy céntrica. Tienes de todo muy cerca.

It’s in a convenient neighborhood. Feels like you’re in a small town with stores and vendors a block away. The subway is a plus easy to move around the city.

Oui, j'ai eu la chance d'avoir une grande chambre donnant sur la charmante petite place. Personnel tout a fait courtois. Emplacement, tout pres d'un marche, super pratique.

Third time staying here and always a pleasure. Tucked away from the main roads so nice and quiet also close to the Arc de Triomphe with lots of good places close by to eat. Will definitely come back again.

Good location on a quiet street. Good acess to metro and bus stops. Easy walk to Arc de Triomphe. Really enjoyed breakfast. The pastries are made daily in house and I loved opening my room door and getting the bakery smell in the morning.

Die Lage ist sehr gut und ruhig. Metrostation in der Nähe.Einkaufsmöglichkeiten fußläufig.Nähe zu Arc de Triomphe.Freundliches Hotelpersonal .

För oss är det obegripligt att detta hotell har 4 stjärnor. Frukosten innehöll inte det som skulle finnas enligt beskrivning. Frukostrummet var i receptionen (Hygieniskt??). Folk kom med resväskor mellan de ätande för att checka ut. Kaklet i badrummet var sönder på ett par ställen. Efter första natten tog de badrumsmatta och handdukar men "glömde" ge oss nya. Läget var bra, och tyst och lugnt.

Je ne sais pas comment cet hôtel peut afficher 4 étoiles, il est vétuste, sale, service médiocre, petit déjeuner très limité. Je vous laisse admirer les photos prises dans ma chambre. Je précise que la nuit était facturée plus de 300 euros. Honteux.

Chambre petite vieillotte et tristoune. Petit dej fait de pain congelé….

Cleans and nice breakfast. Courteous staff. Very close to shopping. AC works well. We really had a good stay.

The pictures of the rooms are so deceiving. The rooms are crazy tiny. The shower was a half glass wall that didn’t hold water in. The drain was very slow. Beds had little bugs( not bed bugs) dead on the sheets. When checking out, they tried to charge us for the 20€ breakfast. We ate at local cafes for less, and wonderful food. The breakfast buffet at the hotel was cereal pastry, cook your own boiled egg. Cold cheese and sliced meat. Not worth 20€. Floors did not get cleaned, the curtains hanging around the bed had hair from previous guests in it. The bed practically touched the desk. Couldnt get to the closet when my husband was at desk or on his side. It did have water in bottles, and a water kettle that boiled water. Great location. Staff helped with transportations, and advice of the area. AC worked well.

L’hôtel a besoin d'une rénovation ! les photos sont bien plus flatteuses que la réalité. Le petit déjeuner est décevant pour un 4 étoiles

All the staff was very friendly and helpful. We felt at home. The breakfast was always satisfying and plentiful. Croissant was fresh and coffee is really nice. Special thank you to Ali who always took care of my whole family and front desk staff who always smiling and greet us when we came in the evening and when we left in the morning. I would recommend to anyone and if and when we come back we shall stay there. Try the Bollangier on Ternes Ave and Comte restaurant

Very clean and nice breakfast. Courteous staff.

Good location on a quiet street. Good acess to metro and bus stops. Easy walk to Arc de Triomphe. Really enjoyed breakfast. The pastries are made daily in house and I loved opening my room door and getting the bakery smell in the morning.

The building is old, but so is Paris. It’s a very nice place to stay. The staff were polite and helpful. Breakfast was great. I look forward to staying their again.